Universidade Nova de Lisboa

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    AI Adoption in Portuguese Financial Sector

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    Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Knowledge Management and Business IntelligenceThe incorporation of AI in the financial sector is revolutionizing traditional approaches, improving operational efficiency, and revolutionizing risk management. However, it also presents certain obstacles like data privacy concerns and bias, underscoring the importance of ethical implementation and human oversight. This research examines the integration of AI in the financial industry of Portugal, with a specific focus on the viewpoints of employees and customers. A survey was conducted to gather data, utilizing the UTAUT and TRA frameworks to explore the factors that influence the adoption and willingness towards AI. A theoretical framework was proposed and then subsequently validated through empirical analysis using data collected in Portugal. The data was examined through SEM, providing valuable insights into the intricate dynamics and implications of AI in the financial sector. The study included 240 participants, and a demographic analysis revealed a diverse sample in terms of age, gender, and education. Through statistical analyses, significant relationships between various factors and AI behavior and usage were uncovered. Furthermore, a multi-group analysis indicated a shared mindset among both financial professionals and customers, highlighting consistent perceptions and interactions with AI

    Enhancing Aviation Safety and Pilot Performance: A Comprehensive Study on Situational Awareness and Technological Integration

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    A thesis submitted in partial fulfillment of the requirements for the degree of Doctor in Information ManagementThe aviation industry stands at the forefront of technological innovation, continuously integrating advanced tools to enhance operational efficiency and safety. Despite the rapid technological advancements, significant challenges remain in optimizing the use of these tools for pilot training and performance. This doctoral thesis investigates the multifaceted aspects of situational awareness and pilot performance in aviation, aiming to enhance safety and training efficacy through technological advancements. The research identifies key insights into using Electronic Flight Bags (EFBs), balancing operational efficiency with the risk of increased head-down time that can detract from situational awareness. A systematic literature review of preflight planning highlights gaps in current knowledge and proposes a new theoretical framework to understand critical operational factors better. A comprehensive bibliometric study maps the knowledge landscape of situational awareness in aviation, identifying trends and key research areas. The pilot performance determinants are explored, focusing on trust in technology and its interaction with situational awareness. The analysis extends to drivers of individual performance in simulation training, examining the impact of cognitive and technological factors on training outcomes. Additionally, the thesis assesses how preflight decision-making processes contribute to overall flight safety and effectiveness. By integrating theoretical frameworks, empirical research, and comprehensive reviews, this thesis offers significant insights into optimizing the use of advanced simulation devices and digital tools in aviation training. It addresses challenges associated with situational awareness, trust in technology, and the role of experience, providing valuable contributions to aviation safety and training practices. Key findings indicate that EFBs improve operational efficiency but can also increase head-down time, negatively impacting situational awareness. Trust in technology and the quality of information digital tools provide are crucial for enhancing pilot performance and decision-making. The research further reveals that advanced simulation training significantly improves pilots' cognitive and technological skills, enhancing overall flight safety. The major contribution of this thesis lies in providing a comprehensive understanding of the interplay between technology and human factors in aviation. By integrating insights from various studies and empirical data, the research offers new theoretical frameworks and practical recommendations for developing more effective training programs and safer aviation practices

    Project lift: investment committee paper on the gym group - deep dive on value creation

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    The following report summarises the main outcome of the preliminary analysis conducted on The Gym Group (TGG), a leading UK provider of low-cost fitness services, for the evaluation of a Leveraged Buy Out (LBO) acquisition by a Private Equity Fund in the form of an Investment Committee Paper (ICP). The first part (“Group Part”) consists of a complete overview of the core components of the analysis and represent a summary of the complete ICP itself. Subsequently, four, in-depth analyses (“Individual Parts”) of specific areas of focus within the ICP are presented, providing more detailed insights

    Assessing Social Inequity and Flood Susceptibility: A GIS-Based Spatial Statistical Approach: Integrating Social and Environmental Factors to Assess Flood Vulnerability in Harris County, Texas

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    Dissertation submitted in partial fulfilment of the requirements for the Degree of Master of Science in Geospatial TechnologiesFlooding is one of the most severe climate-related hazards, disproportionately affecting vulnerable and marginalized communities. This study examines the intersection of social inequity and flood susceptibility in Harris County, Texas, through geospatial analysis and statistical modeling to develop a comprehensive flood vulnerability assessment. A Social Inequity Index (SII) is developed using Principal Component Analysis (PCA) on 34 socioeconomic and demographic variables, mapping and quantifying disparities in Harris County. Simultaneously, a Flood Susceptibility Map (FSM) is generated using the Analytic Hierarchy Process (AHP), incorporating ten key environmental and topographic factors that influence flood susceptibility; results reveal that nearly 30% of the county’s territory exhibits high flood susceptibility. To explore the spatial relationships between social inequity and flood susceptibility, this study employs advanced spatial statistical techniques, including hot spot analysis, Moran’s I, Geographically Weighted Regression (GWR), and Multiscale Geographically Weighted Regression (MGWR). By integrating the SII and FSM, a Flood Vulnerability Map (FVM) is produced, highlighting communities where social inequity exacerbates flood risk. Findings indicate that marginalized communities, particularly racial minorities such as African-American and Hispanic populations, as well as elderly individuals with disabilities, are disproportionately located in flood-prone areas. By bridging the gap between climate change hazards, social equity, and geospatial analytics, this research provides a novel framework for equitable disaster vulnerability assessment and management. The results provide critical insights for policymakers, urban planners, and disaster response agencies, enabling data-driven, targeted interventions that enhance community resilience against both flooding and social inequity

    O papel dos novos media e da crítica especializada na captação das audiências para o cinema independente

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    Com a popularização dos novos media e a disseminação das plataformas de streaming, assistimos a um aumento no volume de conteúdos audiovisuais distribuídos e ao aparecimento de novas formas de comunicar e consumir cinema. A avaliação dos filmes continua a ser feita com recurso a escalas numéricas ou gráficas, mas a crítica de cinema especializada parece passar por um processo de transformação como forma de garantir a sua contínua relevância. O formato curto das publicações online compete agora com a crítica escrita dita tradicional e o electronic word of mouth (eWOM) assume um papel importante na tomada de decisão do consumo de conteúdos audiovisuais. Mas será este um formato eficaz para comunicar com todos os públicos? Com uma audiência de nicho e um orçamento de marketing reduzido, o cinema independente depende cada vez mais de uma comunicação em diferentes meios. Com o objetivo de apurar os fatores que estão na base da tomada de decisão de ver cinema independente e avaliar a atual relevância dos novos media e da crítica especializada neste processo, o presente estudo adotou uma abordagem exploratória com recurso a métodos quantitativos e qualitativos. Os resultados obtidos a partir da análise dos dados recolhidos em entrevistas e questionários a críticos e consumidores de cinema indicam que, no processo de tomada de decisão de ver cinema independente, a opinião de amigos e familiares, as redes sociais, o trailer e o elenco de um filme estão entre os fatores mais relevantes. A crítica de cinema continua a ser valorizada, mas nos meios digitais.As new media have become more popular and streaming platforms have become more widespread, we have seen an increase in the volume of audiovisual content distributed and the appearance of new ways of communicating and consuming cinema. Films continue to be evaluated using numerical or graphic scales, but specialised film criticism is transforming to ensure its relevance. The short format of online publications is now competing with traditional written reviews and electronic word of mouth (eWOM) is playing an important role in the decision-making process for the consumption of audiovisual content. But is this an effective format for communicating with all audiences? With a niche audience and a small marketing budget, independent cinema increasingly relies on communication in different media. To ascertain the drivers behind the decision to watch independent cinema and assess the current relevance of the new media and specialised critics in this process, this study adopted an exploratory approach using quantitative and qualitative methods. The results obtained from the analysis of data collected in interviews and questionnaires with film critics and consumers indicate that, in the decision-making process of watching independent cinema, the opinion of friends and family, social media, the trailer and the cast of a film are among the most relevant aspects. Film criticism continues to be valued, but in digital media

    Internationalization project of a Portuguese HVAC manufacturer - an in-depth market analysis of the Netherlands

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    Firm A, a Portuguese non-residential industry X manufacturer with revenues of ~€9mn in 2022, targets international expansion to gain scale. This thesis formulates an internationalization strat egy using 24 macroeconomic variables to rank and cluster 97 countries for a comprehensive market selection process. An individual analysis assesses the market attractiveness of the Neth erlands based on specific factors. Collectively, five individually developed analyses of the most attractive markets identify the Netherlands as the prime target. The entry strategy suggests tran sitioning from indirect to direct exports to mitigate risks and meet financial targets. A supplementary literature review covers the entry mode selection process

    Business model definition: key components and strategic steps for developing a carbon credit marketplace

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    This thesis explores the development of a marketplace for voluntary carbon credits, addressing market challenges and complexities. It underscores the importance of fostering sustainable cor porate practices and advancing the voluntary carbon market. The study employs a mixed-meth ods approach, combining market analysis, interviews, and financial modeling. Findings reveal market dynamics, corporate pain points in credit procurement, and market inefficiencies. The proposed business model, developed in collaboration with Celfocus, offers a unique solution with blockchain technology, enhancing trust and efficiency. Findings are valuable for the de velopment of a marketplace in the offsetting sphere, aiding stakeholders in navigating the evolv ing landscap

    Immersive virtual reality as a tool to develop soft skills of consultants

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    The use of immersive virtual reality for education and training purposes has increased over the last years, however, the adoption in the consulting industry is limited. This study aims at investigating consultants’ perspectives on the implementation of immersive virtual reality for their soft skill training. The findings, derived by following an exploratory research approach using semi-structured interviews, indicate consultants’ strong preference for in-person training. The main stated drawbacks of immersive virtual reality training are the absence of social interaction and the limited skill transfer to real-life situations. Nevertheless, it should be used as a valuable addition to in-person training

    How can b lab and the b impact assessment help sme´s improve their sustainability

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    SMEs’ sustainability transition may significantly contribute toward achieving global sustainability targets. Hence, the first part of the project analyses how Swedish SMEs can accelerate their environmental sustainability. By analyzing challenges, best practices, and the ecosystem, we derived recommendations that build on a shift in mindset toward perceiving sustainability as an opportunity. While this shift must be anchored in the core business it can be accelerated by enablers, e.g., NGOs. From here, the second part investigates how the organization B Lab specifically can be an accelerator of change for SMEs by helping them improve their sustainability along the recommendations derived

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