Universidade Nova de Lisboa

Repositório da Universidade Nova de Lisboa
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    69166 research outputs found

    A consulting lab on the implementation of electronic shelf labels in a modern retail environment: crafting the path forward through strategic pilot roadmap development

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    The current project concerns the implementation of Electronic Shelf Labels in Pingo Doce, analysing their impact on operational efficiency, customer experience, and financial performance. Through a comprehensive financial and operational analysis, the thesis provides strategic recommendations for ESL adoption. The study emphasises the significance of pilot testing, evaluates critical performance indicators, and outlines a phased approach for successful ESL integration, ensuring Pingo Doce's continued role modelling in the evolving retail landscape

    Increasing customer loyalty by developing a strategic partnership roadmap: translating findings into Rrecommendations through hypothesis validation

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    The objective of this project is to develop a strategic partnership roadmap to enhance Pingo Doce’s customer loyalty program through the 'O Meu Pingo Doce' app. Targeting primarily Generation Z and Millennials, the goal is to engage young individuals and families by establishing valuable partnerships. The methodology involves a comprehensive approach, including diagnosis, internal and external analysis, along with thorough qualitative and quantitative research. The insights gathered informed the definition of persona hypotheses, guiding the final recommendations for the partnership proposals. These recommendations encompass the rationale derived from the research methods phase, the chosen company, detailed partnership mechanisms, suggestions for app incorporation, and effective communication strategies

    How to make Cuf better serve the silver segment

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    Considering Portugal's healthcare environment, this master's thesis explores potential strategic improvements for CUF to better serve the silver segment. By integrating both primary and secondary research comprehensively, the study explores customised strategies, emphasizing the integrated marketing communications strategy. The main objective is to provide creative, workable solutions that speak to the unique requirements and expectations of the silver segment and guarantee continued involvement. In addition to offering useful information that is essential for CUF's strategic planning, the development of the new health plan and the personalization of the service will improve senior individuals' healthcare experiences and build enduring relationships

    Recruitment challenges of highly qualified professionals

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    In this paper, I analyze the current practices and future trends of industries that employ highly skilled professionals. I use the consulting industry as the recruitment for such industries are commonly rigorous and the consulting industry receives a high number of applications . Interviews of different European consulting players help to understand the reasons behind the current practices and the preparation for future trends. They show that current practices follow the conventional recruitment process of screening, a potential aptitude test, and interview that consists of a personal fit and business case assessment. The future does not look different to the current situation as firms do not show eagerness to change. Subsequently, recommendations are formed for the consulting industry to innovate the recruitment process. The main takeaway is to move away from the conventional case interviews to testing skills directly related to the job through assessments

    Building resilience for European luxury automakers in the face of Chinese competition

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    European luxury brands have long held prominence and automakers in particular have dominated this space from the very first motorcar produced by Karl Benz. In recent years, Chinese marques have invested significantly to make strides towards gaining a share in several consumer industries. This paper seeks to examine a wider scope of traits for those brands which have gained success in these endeavors before qualitatively and quantitatively determining consumer buying preferences for luxury vehicles before finally proposing strategic recommendations to build competitive resilience for European luxury automakers against the rising tide of Chinese competitors in the sector

    The ethics of private equity: balancing financial returns with social responsibility

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    This thesis explores the role of private equity in the global economy, focusing on its social impact and the relationship between financial returns and broader societal concerns. Through case studies and interviews, it addresses industry criticisms and emphasizes responsible investment practices that integrate ESG considerations. Recommendations include transparency, robust due diligence, collaboration, and impact monitoring to drive positive change and ensure long-term value creation. By embracing these recommendations, private equity can contribute to an inclusive, equitable, and sustainable future, aligning financial goals with social responsibility for both financial returns and positive societal outcomes

    A systems perspective on Turkiye´s lithium challenge in the electric vehicle transition

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    This thesis builds upon a business project aimed at a net-zero transition for Türkiye’s automotive industry. The focus narrows to the 'Lithium Challenge' faced in the electric vehicle transition. A systems thinking approach is adopted and key tensions within the system are addressed. Leverage points to drive systemic change are proposed and the need for consensus and balanced policies are recommended to avoid policy resistance. The thesis also acknowledges limitations due to data availability and methodological assumptions. It concludes by proposing a continued systems approach for future research and draws recommendations to tackle the Lithium Challenge

    Becoming muié - problem and impact

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    The present Work Project aims to deliver an overview on Muié’s journey, a lingerie start-up for women who had breast cancer. Resorting to the Lean Startup framework, an analysis is conducted on the problematic to be tackled, on the development of the Business Model Canvas, on the bra prototyping, as well as on the start-up’s expected social impact. To validate the concept, a quantitative and qualitative research was performed, including a questionnaire and interviews to patients, health professionals, and breast cancer-related associations. To conclude, the reader is expected to comprehend the effect of breast cancer on women’s self-esteem and sexuality

    How gamification can help Nova Sbe faculty & staff reach its sustainability targets

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    Gamification is a modern tool that is being used in business contexts to increase employee engagement and motivation by making ordinary, repetitive tasks more entertaining. Given the positive results from the Business Project, surveys and interviews were conducted with Nova SBE staff and faculty to identify their knowledge of the Sustainable Development Goals (SDG’s) and if they know about gamification and consider it useful. Results showed that gamification can be a powerful tool to engage with staff and faculty and motivate them to be more aware of the SDG’s by using awards, recognitions, and leaderboards

    Venture development in the leisure industry: recommendations for a platform based startup - strategic value enhancement through data-driven content personalisation by developing a machine learning-based recommender system

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    The master's thesis, primarily focuses on developing a business model targeting the leisure industry, presents an innovative approach to venture development targeted at Millennials and GenZ. It emphasizes the creation of a digital platform that leverages machine learning for personalized content curation and recommendations. The work revolves around utilizing data driven strategies, employing the CRISP-DM framework to implement a recommender system for strategic value enhancement. This approach aims to transform the leisure industry by offering a tailored user experience, deeply rooted in a comprehensive understanding of consumer data and behavior patterns, specifically catering to the needs and preferences of younger generations

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