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    How do employees from different demographic groups perceive Home Office - A Quantitative Analysis

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    This study investigates the value of home office across demographic groups. Using a quantitative approach, 105 employees currently engaging in home office from various industries and different demographic backgrounds were surveyed on their home office preferences and values. Different generations clearly associated different main values with home office. To measure home office in numbers, the willingness to pay for home office was investigated as part of the study. The results indicate that especially younger generations, women, entry level employees, and employees with increased family responsibilities place higher values in home office. This is shown by their increased willingness to pay for home office. Additionally, it was observed that when commute time increases the willingness to pay for home office increases as well. The effect of return-to-office mandates was evaluated and showed that mandates like these would lead to increased turnover intentions. The findings suggest that home office is highly valued by all employees and can lead to a drop in job satisfaction and an increase in voluntary employee turnover if taken away from them

    Keimschleuder Kühlschrank : Das hilft wirklich!

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    Design Thinking for Social Innovation: The Role of Empathy and Optimization Strategies for Systemic Change

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    The inadequacy of traditional innovation paradigms in addressing complex global challenges has increased the importance of social innovation as a framework to drive social change and systemic transformation. Design Thinking (DT), with its human-centered and iterative approach, offers significant potential to address such challenges. Central to DT is empathy, which enables designers to develop solutions that are both innovative and responsive to users’ needs. However, the role of empathy in Design Thinking for Social Innovation remains underexplored, limiting the ability of DT teams to harness its full potential. This thesis addresses this gap by examining the role of empathy in Design Thinking for Social Innovation and proposing strategies to optimize its application for sustainable and systemic social impact. Furthermore, it develops an implementation framework to help DT teams integrate and sustain empathy throughout the social innovation process. Using a dual methodological approach comprising a comprehensive literature review and case study analysis, this research identifies two interconnected functions of empathy in Design Thinking for Social Innovation: as a motivational force that drives engagement with social challenges and as a fundamental element of the DT process, where it operates on two levels—internally, influencing team dynamics, and externally, guiding collaboration with users and stakeholders. On both levels, empathy assumes a dual role, acting as both a critical enabler of impactful solutions and a significant challenge that can hinder desired outcomes. To address these challenges, the thesis proposes evidence-based strategies, including self-focused approaches (e.g., mindfulness training), relationship-oriented methods (e.g., communication skill training), and perspective-building techniques (e.g., narrative inquiry). At the organizational level, the adoption of paradoxical leadership and the integration of Systems Thinking are identified as critical strategies to optimize empathy’s dual role. These strategies are consolidated into a comprehensive implementation framework, providing DT teams with practical tools to sustain empathic engagement, promote holistic problem-solving, and ensure alignment with systemic objectives

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