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    QR code wristbands in palliative care: enhancing efficiency and outcomes

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    Background: Poor, inaccurate and inconsistent patient information hinders ambulance clinicians’ management of patients receiving palliative care, often leading to unnecessary hospital admissions. Digital records, such as the Electronic Palliative Care Coordination System (EPaCCS), offer solutions. Aims: This study explores ambulance clinicians’ perceptions (including paramedics, emergency medical technicians (EMTs) and advanced paramedic practitioners (APPs)) of a QR code-based electronic palliative care system, focusing on the content and format of information and its utility in clinical decision-making. Methods: Two focus groups with Welsh Ambulance Service Trust ambulance clinicians discussed a QR code wristband system. Data were thematically analysed. Findings: Key themes included improved access to patient information, better decision-making, greater family involvement, format and usability, and concerns regarding data governance. Conclusion: A QR code-based system could enhance patient care and clinical decision-making; however, it must be relevant, user-friendly in terms of content and format, and address data governance prior to wider implementation. Abstract published with permission

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