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A strategy towards an it governance-focused implementation of Egovernment initiatives in the Eastern Cape provincial government
Get PDFICT plays a very important role in transforming organisations as well as governments around the world through eGovernment. A good implementation of eGovernment promises to transform and enhance the provision of services to citizens. The benefits of eGovernment will enable the transparency of government and engender the trust of its citizens therein. Citizens will have access to online government services that will minimise the long queues that citizens need to endure to access government services. eGovernment implementation requires ICT technologies, however, dependency on the implementation of ICT technologies to drive eGovernment initiatives will not alone succeed in transforming the delivery of services in government. Therefore, the implementation of ICT technologies in government must be focused on good IT governance principles. Such principles enable the executive council and management to direct and control the application both now and in the future of use of ICT in government. Therefore, this study develops a strategy artefact that is focused on good IT governance principles to assist in the execution of eGovernment programs in the Eastern Cape Provincial Government.Thesis (MPhil) -- Faculty of Engineering, the Built Environment, and Technology, School of Information Technology, 202
Causative factors for poor contractor performance in schools infrastructure projects
Get PDFThe public sector infrastructure departments in South Africa rely on construction companies as the major stakeholders in the implementation and maintenance of infrastructure facilities including schools. The Limpopo Province is faced with a serious challenge of underperforming contractors. This in turn affects the Provincial Government’s effective delivery of the much-needed quality infrastructure and facilities. A significant number of schools in the province are faced with infrastructure challenges including sanitation facilities, deteriorating school buildings, storm damage, inadequate infrastructure for special schools, water provision, and general maintenance. This study sought to understand the challenges faced by contractors and further explored whether the effective application of project management methodologies can have a positive impact on improving the current underperformance. Due to the nature of the study, a qualitative research method was employed to collect data. An interpretivist paradigm was adopted as the research philosophy, as it allowed for a flexible and in-depth investigation approach. The study utilized an exploratory research design. The targeted population for the study was carefully selected to obtain relevant and reliable data, and a purposive sampling technique was chosen. Semi-structured interviews were conducted as the primary data collection method, enabling the collection of first-hand information. To ensure accuracy and prevent loss of information, the research process involved recording and transcribing the interviews, using an inductive analysis approach. Eighteen out of the twenty targeted participants were successfully interviewed, resulting in a response rate of 90%. The findings of the study revealed that poor planning, inadequate financial management, inexperienced staff, interference from stakeholders, and a misunderstanding of project scope were among the many factors contributing to poor contractor performance. Furthermore, contractors, particularly Small and Medium Enterprises (SMEs), faced serious challenges during project implementation, including a lack of proper training, budget constraints, and delayed payments from clients. Based on the study's findings, it is recommended that contractors invest in planning and cost management software, including project management methodologies such as Agile, Waterfall, and MS Project. Further, contractors are encouraged to employ adequately skilled and qualified site personnel. Clients should also consider supporting underperforming contractors by pairing them with proven-performing ones to encourage mentorship and other forms of capacity building.Thesis (MSc) -- Faculty of Engineering, the Built Environment, and Technology, School of Building and Human Settlements Management, 202
Ammendments to the labour law relations act 66 of 1995 to addressing violent and intractable strikes
Get PDFThe main research question for this treatise is to determine whether the South African legal framework provides effective regulations in curbing violent and intractable strikes. To answer the research question, the research explored the evolution of the right to strike in South Africa, analysing its socio-economic impact and the transition from a repressive regime to a democratic one. The study assessed international, regional, and national legal frameworks, focusing on the right to strike and its regulation. Amendments to the LRA, including introducing rules for picketing, mandatory secret ballots for strikes, and advisory arbitration for dysfunctional strikes, were evaluated. The findings indicate that while these amendments represent a significant step in addressing the issues of violent strikes in an employment context, their effectiveness is limited. Persistent challenges include the frequent disregard by trade unions and their members for legal measures. This reflects the deeper socio- economic and political issues. The study suggests that the effectiveness of these legislative changes is hindered by ongoing social and economic inequalities, highlighting the need for broader socio-political solutions beyond legislative amendments. This comprehensive analysis explains the complexities surrounding strike actions in South Africa and the balance between upholding labour rights and maintaining workplace discipline and order.Thesis (LLM) -- Faculty of Law, School of Mercantile Law, 202
Factors affecting consumer purchase intentions towards traditional small grain foods in Zimbabwe
Get PDFThe consumption of traditional small grain foods in Zimbabwe is low and declining. This trend persists despite their nutritional, economic, socio-cultural and environmental benefits. Increasing the consumer demand for traditional small grain foods in Zimbabwe requires empirically based marketing interventions, which, in turn, rely on a holistic understanding of the factors affecting traditional small grain food consumption in the country. However, consumer-focused research that aims to stimulate consumer purchase intentions is both sparse and fragmented. This study addresses this sparsity and fragmentation of research by exploring multiple factors affecting consumer purchase intentions towards traditional small grain foods in Zimbabwe. The overarching purpose of the study was to enhance the understanding of context-specific factors affecting consumer purchase intentions towards traditional small grain foods in Zimbabwe. Pursuant to this aim, four objectives were developed. These are: (i) to identify relevant personal, environmental and food-related factors affecting consumer purchase intentions towards traditional small grain foods; (ii) to examine the extent to which identified factors affect consumer purchase intentions towards traditional small grain foods in Zimbabwe; (iii) to propose an integrated model to guide marketing practitioners and retailers on how to design marketing interventions that stimulate consumer purchase intentions towards traditional small grain foods; and (iv) to recommend marketing strategies that retailers and traditional food marketers could implement to promote consumer purchase intentions towards traditional small grain foods in Zimbabwe. Informed by the stated objectives, the study embraced a positivist paradigm and descriptive design. The hypothesised framework of the study was premised on integrating the Food Preference and Consumption Model, the Consumer Behaviour Model with respect to food and the Theory of Planned Behaviour. Primary data were collected through a survey of 386 respondents selected from Zimbabwe's 10 provinces using quota sampling at the provincial level based on each province's contribution to the national population of 15,178,957. Convenience sampling was used within each province. Data analysis was conducted using IBM SPSS v.26 for covariance-based structural equation modelling and SmartPLS 4 for partial least squares-based structural equation modelling, which was a double-quantitative complementary triangulation approach and was a novel methodology in consumer behaviour studies relating to traditional foods. Ten context-relevant factors affecting consumer purchase intentions were identified, seven of which had a significant influence on purchase intentions. Analysed data led to the development, testing and validation of two novel, explanatory, predictive and context-specific models for consumer purchase intentions towards traditional small grain foods in Zimbabwe (the lower-order component and higher-order component Traditional Small Grain Food Preference models). The study contributes a new measurement instrument and model to consumer behaviour literature, particularly in Africa where related research is sparce. The study makes an additional theoretical contribution by utilising a double quantitative complementary triangulation method of data analysis. Results of the study enables marketers to optimise their resource allocation by prioritising the most influential determinants of consumer purchase intentions. Results on significant demographic differences in purchase intentions demonstrated the need for a more targeted, segmentation-driven approach to marketing strategy formulation by tailoring the marketing mix, communication message and channels and positioning strategies, to the unique needs and preferences of distinct consumer segments.Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Management Sciences, 202
An assessment of community- based citrus projects for sustainable livelihoods in Raymond Mhlaba Municipality
Get PDFThis research study assessed community-based citrus projects for sustainable livelihoods in Raymond Mhlaba Municipality. These projects aim to empower people in Raymond Mhlaba by transforming empty land plots into revenue and job-generating activities, alleviating poverty in the area. The study employed a qualitative approach with a case study design. A sample of 22 participants was purposefully selected, comprising 16 beneficiaries engaged in a community citrus project, two project Leaders, two municipal officials, and two ward councillors. Purposive sampling is a non-probability sampling strategy. The participants were from Tyhume River Valley and Kat River Citrus. The study utilised semi-structured interviews and focus group discussions to gain a comprehensive understanding of participants’ opinions concerning the community citrus project. Citrus farming in Raymond Mhlaba Municipality contributes to livelihoods by facilitating access to land, social networks, healthcare, education, employment, income, and decision-making abilities. The findings indicate that community citrus projects can sustain livelihoods; increased productivity leads to employment growth. Municipal officials should encourage local communities to focus on citrus production to alleviate poverty and create job opportunities, accelerating local economic growth. Municipal officials should also urge the government to fund local economic development projects. Further studies should evaluate how community development initiatives support rural communities’ sustainability.Thesis (MA) -- Faculty of Business and Economic Sciences, School of Economics, Development and Tourism, 202
Researching the leader-member exchange model as an instrument to explore followership and leadership at the ELIDZ
Get PDFWhile there has been extensive research on leadership, the connection between followership and leadership is not well explored. In this relationship, the Leader–Member Exchange (LMX) model stands out as a useful framework, shedding light on the complex relationship between leaders and followers, and the ways in which their interactions influence organisational results. This research examined the LMX model in the context of the East London Industrial Development Zone (ELIDZ), in order to understand the interdependence of leaders and followers, and the effects of this relationship on the functioning of the ELIDZ. Making use of a qualitative research approach, the researcher conducted interviews and examined annual reports from the ELIDZ in order to understand the extent to which the LMX model had been applied, and the effects of this application on workplace metrics such as job satisfaction, organisational commitment and overall performance. By examining the dual nature of the leader–follower relationship, the researcher sought to bridge an existing research gap and shed light on the reciprocal influence these roles exert on the industrial development landscape. The findings of this study contribute to the existing knowledge base on leadership, and also reveal the contextual nuances that shape leader–member exchanges within the ELIDZ. The insights yielded by this study could drive meaningful enhancements in leadership strategies and development initiatives, fostering a more productive and harmonious organisational environment. The research offers actionable recommendations that, if followed, could fortify leader–follower relationships in a diversity of modern organisational settings.Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 202
Young adults’ use of social media platforms in maintaining passion and intimacy within romantic love relationships
Get PDFAs technology has advanced, social media platforms have multiplied worldwide, allowing individuals to remain in contact with loved ones near and far. Despite the separation caused by distance, individuals can connect with each other, with social media playing an important role in developing and maintaining modern relationships. This, too, with romantic relationships. Existing research often overlooks the lived experiences of young adults maintaining romantic relationships through social media platforms in South Africa. This study addresses this gap by understanding how social media platforms enhance passion and intimacy, offering insights into the complexities of relationships. Young adults can interact with their romantic partners and explore alternative ways to maintain intimacy and passion when they are not physically together. The primary aim of this research is to understand the lived experiences of young adults who use social media platforms to maintain romantic love relationships. To pursue this aim, the researcher employed a qualitative phenomenological research design with a sample of eight participants, consisting of young adults aged 18 to 35. The participants were obtained using purposive and snowball sampling. The data was collected via online interviews utilising in-depth interviews. The data from participants' interviews was categorised, transcribed, and analysed for themes using Braun and Clarke's (2006) thematic analysis. The researcher adhered to ethical principles throughout the research. The findings revealed that routine interactions, such as messaging and video calls, are essential in maintaining relational stability and intimacy. Moreover, social media enhances passion by facilitating the sharing of romantic content, which in turn builds anticipation for physical reunions. However, maintaining privacy and boundaries is essential, requiring mutual understanding and respect.Thesis (MA) -- Faculty of Health Sciences, School of Behavioural & Lifestyle Sciences, 202
A historical study of Motherwell with specific reference to the development of segregated housing in the city of Port Elizabeth from 1980 onwards
No full textThis study focuses on the development of Motherwell Township from 1983 to 1986. Motherwell conveniently and justifiably serves as a good case study of the apartheid government’s response to black housing shortage and squatting in Port Elizabeth. Designed to accommodate victims of the 1977 floods that displaced ‘squatter residents’ of Soweto and Veeplaas. Yet, there is an apparent lack of documentation of the history of Motherwell as a specific place embedded with design profoundly influenced by apartheid urban planning. Despite the significance of this black township founded in 1983, there is a lack of historical detail around challenges experienced by developers and the role of individuals involved in the development of Motherwell. For example, we lack knowledge on how the white propertied class of the surrounding suburbs of Bluewater Bay, Swartkops and Redhouse, poignantly and quite distinctly, came to the fore in resisting the development of the new black township in their neighbourhood. They used environmental discourse to oppose the development of Motherwell. Apart from the environmental impact on the Swartkops estuary, the ratepayers associated the development of Motherwell with squalor, diseases and crime. In addition, there is a lack of a substantial account of how white landowners opposed the expropriation of land where Motherwell was established. This thesis also highlights the fact that the lack of housing started long before the old black locations, such as Strangers, and other locations that were removed from the city in the turn of the nineteenth century. It demonstrates that urban housing crisis was later intensified by the gap created by the local government in the 1970s. During this decade the city council did not show any interest in providing proper housing for urban blacks. With the lack of new township during this period and the deprivation of blacks from buying a freehold land in the city, black housing shortage became a serious crisis. As a result, black residents, particularly those who did not qualify for urban housing rented backyard rooms in townships, such as New Brighton, Zwide and other local townships. Some migrants opted for informal settlements that mushroomed on the periphery of the local township, such as Zwide. Living or rather squatting in areas such as Soweto and Veeplaas was not acceptable. These areas lacked every conventional element, such as paved roads, electricity, and private toilets. Besides, they constantly suffered floods and fire disasters. In order to solve squatting problem, the local authorities developed Motherwell.Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 202
Consumer online shopping behaviour in South Africa
Get PDFOnline shopping is the ability to purchase goods or services online through the use of the Internet on various sites, either directly from suppliers or through third party sites. Adoption to Online Shopping has seen a steady increase over the last 20 years. Each year consumers seem to become more and more au fait with the concept. This is a trend that has grown in adoption globally and the South African consumer is no different. There are however reasons that influence faster adoption and retailers may also want to understand how important having physical stores still are as these have impacts on the bottom line and profits. Previous studies have investigated the history of online shopping. The reasons as to how and why it is becoming a growing trend as well as what categories consumers prefer to shop online. Other highly researched topics are the factors that inhibit online shopping and the benefits of online shopping. In this study, the focus is on the consumer and how they experience online shopping. This has been identified as the dependent factor. Factors that influence the online shopping experience and thus the independent factors have been identified as Advertising Communication, Trust, Instore Shopping Behaviour and Online Shopping Benefits. The study draws on elements of the Technology Acceptance Model to gain a better understanding on the acceptance of technologies’ influence on online shopping. A sample of 307 respondents completed the questionnaire for this study through convenience sampling. The questionnaire was distributed through business and study networks across South Africa including the Nelson Mandela University Business School. Through this distribution it is evident that most respondents live in urban areas across South Africa and have a postgraduate qualification, which may not be most representative of the South African population. A study needs to take place in future as this sample does not consider the lower income shopper’s experience of online shopping. The results of this study indicate that the independent factor of Online Shopping Benefits has a significantly positive relationship on the Online Shopping Experience which means for practitioners that are trying to grow online shopping, a strong emphasis must be placed on the benefits that consumers are drawn to by v online shopping. These benefits may differ based on the target audience thus it is important for business owners to understand the benefits specific to each target audience. Instore Shopping Behaviour had a negative relationship with Online Shopping Experience, illustrating that the online shopping experience may deter consumers who are attracted to the hedonic behaviours of instore shopping. Furthermore, there appears to be a growing level of trust amongst South African consumers who shop online which may be a reason that online shopping sales revenue continues to increase year on year. Managerial recommendations provide an opportunity for practitioners who want to grow online sales revenue practical solutions to implement.Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 202
Statutory conciliation as a labour-dispute-resolution mechanism
Get PDFSouth African labour dispute resolution is a product of the country’s problematic past which was based on inequality and division. The new political dispensation led to the adoption of the Constitution of the Republic of South Africa in 1996, which enshrined a variety of basic human rights for all people within the Republic. Amongst these rights was section 23, which provided for and still protects the right to fair labour practices for all. In order to further give effect to this right, the Labour Relations Act was promulgated, with section 112 of the Act establishing the Commission for Conciliation, Mediation and Arbitration (hereafter referred to as the CCMA). One of the main mandatory functions of the CCMA is that of statutory conciliation. Statutory conciliation must also be performed by any other accredited bodies such as bargaining councils. The term statutory conciliation refers to a process that occurs under the direction of an impartial third party where parties to a dispute endeavour to reach an agreement in order to settle the dispute. The process is without prejudice and proceedings are intended to help the parties find an amicable solution. It can be a very powerful tool to settle disputes in the labour law context where there are disputes between employers and employees where internal procedures have been exhausted and a deadlock has been reached. Statutory conciliation is the first step where a case has been referred to the CCMA. According to the CCMA, 3 844 169 cases have been referred to it since its establishment in 1996.1 In the 2021/22 financial year thus far, the number of case referrals to the CCMA sits at 156 777, a reflection of how well utilised the mechanism is. The main aim of this treatise is to explore the role of statutory conciliation as a mechanism of labour dispute resolution. The history and development of labour dispute resolution in South Africa will be examined; briefly followed by an explanation of the process of conciliation. The treatise will also consider the limitations of the process of statutory conciliation, as the process is not immune to abuse by parties. Since the advent of the Labour Relations Act, the courts have had to consider various aspects of conciliation, in particular concerning the confidentiality of the process and whether a commissioner may be compelled to testify on the conciliation process at arbitration or the Labour Court. In addition, the ambit of the conciliation commissioner’s functions and powers will also be considered.Thesis (LLM) -- Faculty of Law, Department of Mercantile law, 202