Nelson Mandela University

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    7490 research outputs found

    An assessment of the management of e-learning programmes in selected public high schools in Limpopo

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    The utilisation of e-learning in public schools has become a significant subject of discussion in educational communities across the globe. In public schools in Limpopo Province in South Africa, e-learning initiatives have been gradually introduced. This transition towards incorporating technology in the classroom is viewed as a means of elevating the quality of education and expanding access to learning materials for students residing in remote regions. Nonetheless, the advancement of e-learning implementation in public schools in Limpopo Province has encountered some obstacles. To effectively introduce e-learning in public schools throughout Limpopo Province, it is crucial to identify the unique challenges these schools face and the benefits they can gain from successful implementation. Additionally, evaluating the management of e-learning implementation in these schools is of utmost importance. As such, this study assessed the implementation of e-learning programmes in public schools within the Limpopo Province. A qualitative research methodology was employed in the research study and desktop research of related literature assisted in achieving the aim of this study. Thematic content analysis was used to analyse the gathered data. The study utilised the Social Constructivism theory as the underpinning theoretical framework. The findings indicated that public schools encounter significant obstacles when implementing e-learning programmes, including inadequate policies, insufficient resources such as lack of internet access and modern devices, poor infrastructure, inadequate teacher training and skills, insufficient financial support for educators, a lack of a comprehensive model, low interest among teachers, and high internet costs. In conclusion, it can be suggested that if these challenges are addressed, implementing e-learning in public schools in Limpopo will be a success. Therefore, the government should prioritise appointing educators with the necessary competencies and invest in educator training, creating conducive learning environments, and developing e-learning programmes that are unique to the challenges rather than adopting a one-size-fits-all approach.Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 202

    The impact of International Organisation for Standardisation (ISO) management systems in improving organisational performance: a case of Coega Sez

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    This study investigates the impact of International Organization for Standardization (ISO) management systems on improving organisational performance, with a specific focus on the case of Coega Special Economic Zone (SEZ). The ISO standards are globally recognised frameworks that aim to enhance organisational effectiveness, efficiency, and overall performance across various industries. The Coega SEZ serves as a strategic hub for economic development and investment attraction in South Africa, making it an ideal case study to explore the benefits and challenges of implementing ISO management systems. The study was quantitative in nature adopting a positivist approach. Closed ended questionnaires with 13 questions were distributed to 30 respondents and 25 were completed and returned to the researcher, thus amounting to 83,33%response rate, and this rate was adequate to make generalised findings for the whole targeted population. Through a comprehensive literature review, empirical research methodology and analysing data from surveys and organisational performance metrics, this research aims to provide valuable insights into the outcomes of adopting ISO management systems in public sector organisations such as Coega SEZ. The study found that leadership commitment, process standardisation, continuous improvement, risk management, and customer satisfaction are key factors in ISO management systems that significantly influence organisational performance at Coega SEZ. The participants perceived these systems as impactful, with both benefits and challenges. Implementing ISO management systems in Coega SEZ has significant benefits. The study recommended that Coega SEZ should prioritise and invest in the effective implementation and maintenance of ISO management systems to enhance performance and ensure sustained growth. Key recommendations include strong leadership commitment, promoting a culture of continuous improvement, developing robust risk management strategies, emphasising customer expectations, allocating resources, retaining ISO certification and staying informed about market trends. These recommendations aim to improve customer satisfaction, investor attraction, employee retention, and overall performance.Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 202

    Challenges and prospects of the billing system in a selected municipality – a dialectic examination

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    The purpose of this study was to investigate the challenges and prospects of the billing system in a municipality in South Africa. Municipalities play an important role in providing services to business owners and residents. Of late the media has been awash by the incorrect billing that is caused by the faulty billing system in most South African Municipalities. Although there is a lot of literature re on the billing systems, there is a dearth of studies when it comes to south African context particularly at Buffalo City Metropolitan Municipality (BCMM). Therefore, it is important to explore the challenges and prospect that comes with the billing system in the chosen municipality to fill in the literature gap. A qualitative approach was employed whereby 12 participants, who were sampled using the non-probability, purposive technique were interviewed. The study analysed data using the thematic analysis technique. Semi-structured questions were asked during interviews as a data collection method. The participants provided a comprehensive coverage (CC) of the new billing prospects. The sub-themes namely incorrect and inaccurate billing, estimated bills, lack of incentives to pursue collection, negligence, corruption, enhanced revenue collection, enhancing record management, gathering relevant information from residents and the use of mobile payment solutions was partially covered (PC). The rest of the sub-themes were comprehensively covered. The results reveal that, on average all the themes were covered in the interview implying that the participants understood the challenges faced by the billing system in BCMM, the prospects that are associated by the introduction of new billing systems, the root causes of challenges within the billing system, strategies needed to be implemented and the use of new technology and innovation. All participants acknowledge the fact that the billing system used by the municipality has a lot of challenges and there is a requirement to either upgrade it or discard it in total and replace it with technological advanced smart meters to enable accurate and correct billing. The effects of the incorrect billing were felt by both the municipal management and residents The study recommends that municipalities in South Africa, particularly BCMM should integrate their billing system with new technology to optimise their service delivery system and enhance their revenue collection. Suggested billing software to be used in municipalities include SAP, SKYBILL Utility Billing and full ERP billing, among others. This software offer a range of benefits such as easy to monitor records, revenue collection enhancements and efficiency.Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 202

    The emergence of financial technology firms in the South African financial services industry

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    Since the 2008 financial crisis, FinTech firms have played an increasingly important role in addressing the needs of the financial services industry. Moreover, investors' increasing appetite to capitalise on FinTech technologies demonstrates a shifting paradigm in the perspective of traditional FSPs and their future role in the industry. To this end, there is cautious optimism about the long-term implications of the successful emergence of FinTech firms as mainstays of the industry. On the one hand, FinTech firms are considered the solution to facilitating an era of financial services that allows financially excluded or underbanked individuals to participate in the ecosystem in order to build wealth. On the other hand, their novelty and highrisk appetite are deemed disruptive to industry incumbents, who have sought to reign them into their sphere of control. A comprehensive review of secondary sources was conducted to gain insight into what is already known about FinTech firms and their role in the financial services industry. In particular, South African FinTech firms were investigated by interviewing employees and owners of these entities. A non-probability sampling approach was implemented, which involved purposive and snowball techniques to identify participants. In total, 14 participants took part in the study, which was enough to ensure sufficient data redundancy. The data collected were analysed in a two-stage process, initial and final coding, by applying incidentby- incident coding. Subsequently, nine themes were derived from the data analysis process, which described the practices and processes of South African FinTech firms and their environment. Although the study findings indicate that FinTech firms can be disruptive innovators, there is also a consensus that some market segments require disruption and could benefit from leveraging the innovative nature of FinTech firms. Moreover, the findings indicate that where appropriate, traditional FSPs and FinTech firms are more likely to achieve better collective outcomes through the exploration of collaborative opportunities as opposed to fierce rivalry.Thesis (MCom) -- Faculty of Business and Economic Sciences, School of Management Sciences , 202

    The Economic impact of electricity crisis on retail small businesses in Buffalo City Metropolitan Municipality

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    Energy supply problems have persisted in South Africa since 2007, with the roll-out of electricity blackouts (known as “load shedding”) to reduce the load on ageing infrastructure. The demand and availability of electricity have been worsened by a developing economy and a growing population, set against a backdrop of decreasing energy generation. South Africa is among the countries that place a high value on the development and advancement of the SMME (small, medium and micro enterprises) sector. Many businesses in the country depend on Eskom for a steady supply of electricity necessary for their optimal operations. Nevertheless, some businesses will not be able to thrive due to concerns about the sustainability of electricity and price hikes, and business owners may be compelled to downsize their operations or completely shut down. The study focused on East London’s small businesses that form part of Buffalo City Metropolitan Municipality, to better understand how the electrical crisis affected them and whether owners and the government have taken any proactive steps to prevent failure. Motivation for the study: Understanding the load shedding restrictions that prevent small business owners from fully engaging in the business model, is necessary to realise the full potential of the small business retail sector. This will help entrepreneurs and policymakers to make evidence-based choices that will foster the development of small enterprises, create jobs, and advance economic progress. To achieve the research goal, a qualitative approach was used. The necessary respondents were found using a purposive sampling technique. A total of 18 small businesses were interviewed to obtain data, which were then subjected to a thematic analysis. The results revealed that small business owners are confronted by numerous barriers from running successful businesses, due to several factors, ranging from revenue loss, customer behaviour, loss of production and operations to unavailability of capital/funding to purchase reliable energy sources, that would help them expand their business activities and provide reliable commodities. The research will contribute towards the retail sector’s efforts to capacitate and fully support small business owners in the Eastern Cape; even more so for businesses that do not have adequate returns or operating income, to source sustainable renewable energy sources.Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 202

    Amagqirha (Xhosa diviners) and the treatment of mental illness: exploring indigenous healing practices and the potential for integrating indigenous knowledge into psychology training

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    This study focuses on Amagqirha kwa Xhosa (diviners) who are traditional healers within the Xhosa community. Despite their impact and footprint in the communities, there is limited knowledge regarding their role in managing mental health illnesses, particularly the kind of techniques they employ. In light of this, the study is aimed at exploring the types of techniques and interventions utilized by Amagqirha kwa Xhosa in treating psychological problems and assessing how the knowledge can be incorporated into the training of psychologists. The study employed a qualitative approach with semi-structured one-on-one interviews, using purposive and snowballing sampling strategies. Eight traditional healers from the Nelson Mandela Bay municipality, Eastern Cape, participated in the study, and thematic data analysis was utilised to analyse the data. Two primary themes were revealed in Amagqirha’s experiences with treating mental illness, and the first set core themes are 1. Ukuxilonga (Diagnosing) and 2. Izinto ngokwa ses’Xhoseni ezenza ingulo ye ngqondo (Xhosa Realities and Causes of Mental Illnesses). The second set of core themes revealed Amagqirha’s treatment methods and interventions, and these are 1.Indlela Zokunyanga Zesintu (Tradition Methods of Healing) and 2.Impawu zoxilongo olunemiphumela zobuGqirha (Treatment efficacy in traditional healing). The findings highlight the importance of recognizing diverse knowledge systems in Mental Health care, emphasizing the need for culturally sensitive approaches that respect and take into account cultural context and spirituality of the community/patients. Additionally, the study provides guidelines for mental health practitioners when dealing with clients who align with paradigms other than the Western biomedical paradigm or worldview, highlighting the importance of integrating varying paradigms in approaching mental health practice.Thesis (MA) -- Faculty of Health Sciences, School of Behavioural & Lifestyle Sciences, 202

    Screening drug candidates for sars-cov-2 spike protein variants within the SANCDB (South African Natural Compounds Database) and drug bank

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    The WHO declared the Coronavirus Infectious Disease 2019 (COVID-19) pandemic as over on the 5th of May 2023. However, the Severe Acute Respiratory Syndrome Coronavirus 2 Virus (SARS-CoV-2) is still prevalently spread within populations, causing hospitalization and death in serious infections. Most anti-COVID-19 agents are weakly or conditionally or even strongly recommended against in non-severe cases with low to medium risk of hospitalisation and further highlight the significance of effective treatments for SARS-CoV-2 infected patients. The host’s Angiotensin-Converting Enzyme 2 (ACE2) interaction with the viral spike protein’s Receptor-Binding Domain (RBD) of SARS-CoV-2 leads to the subsequent infection, viral replication, and further propagation of the virus. This establishes the spike protein’s RBD as a vital target for drug design. Through HADDOCK and AlphaFold driven structural refinement, the then novel SARS-CoV-2 delta [3.34 Å (PDB ID: 7WBQ)] and omicron [3.00 Å (PDB ID: 7WBP)] crystalline structures of the variants’ RBD, in complex with its host receptor human ACE2, were modelled to improve the low-resolution starting structures. Models predicted by HADDOCK independently yielded refined structures with improved resolutions of 2.49 Å (delta) and 2.41 Å (omicron). SARS-CoV-2 spike protein RBD of delta and omicron variants were screened for less frequently considered allosteric binding sites that could block ACE2-RBD engagement. Eight potential allosteric binding sites were identified through CavityPlus for both variants, with a single best druggable potential allosteric site identified for each. The search for potential inhibiting hit compounds involved using the SANCDB and DrugBank databanks and screening both the allosteric and orthosteric binding sites through molecular docking. Despite differences in mutated interacting residues and bond interactions, a lead compound for orthosteric binding sites (SANC00290) and potential allosteric modulators of both delta and omicron (SANC00746 and DB01029) were found. These compounds show promise in blocking ACE2-RBD engagement to potentially reduce viral interaction and infection of, and potentially withstanding further mutational residues. This study contributes to further investigation of affordable SA natural compound COVID-19 treatment and a starting point for in vitro analysis studies.Thesis (MSc) -- Faculty of Science, School of Biomolecular & Chemical Sciences, 202

    Student teacher's experiences of teaching mathematics using isiXhosa in foundation phase classrooms during teaching practice

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    In South Africa, learning in the Foundation Phase happens in a child’s home language, thus all eleven official languages, nine of them being African languages, must and are used as languages of teaching and learning in this phase. Teacher training, however, does not happen in all eleven official languages. The dominant language of training teachers across the country is English, even in classroom contexts where the language of learning and teaching may be an African language. This raises concerns about whether student teachers trained in English can translate mathematics content knowledge into an African language. This is particularly concerning given the country’s consistent underperformance in mathematics and literacy. Against this backdrop, this qualitative study aimed to explore Foundation Phase student teachers’ perspectives on their experiences of teaching mathematics using isiXhosa during teaching practice. The question that this study sought to answer was: what are student teachers’ perspectives on their experiences of teaching mathematics in isiXhosa during teaching practice? Drawing upon classroom observations and semi-structured individual interviews as the primary methods of data collection, the study explored the mediation of mathematics learning using isiXhosa, the pedagogical challenges encountered by student teachers, the strategies employed to address these challenges, and the influence of university training on their preparation. Findings reveal a significant discrepancy between the language of instruction used in university training which is English, and the language required for teaching practice which is isiXhosa. Student teachers expressed struggles in translating theoretical knowledge into practical application, leading to diminished confidence and pedagogical inefficacy. However, participants also demonstrated resilience through innovative strategies such as code-switching, visual aids, and collaborative learning approaches. The study highlights the urgent need for comprehensive language support and pedagogical training programmes to bridge the gap between theory and practice in isiXhosa-medium mathematics instruction. Recommendations are provided for educational institutions, especially the case study university, to enhance the preparation of student teachers and promote effective mathematics education in multilingual contexts.Thesis (MEd) -- Faculty of Education, School of Primary School Education: Foundation Phase, 202

    The dangers of neglecting indigenous games: the case of Zimbane village

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    This study is significant as it delves into the neglect of Indigenous games in the Zimbane Village in Mthatha. Its objectives are to investigate the challenges facing these games and contribute to the Anthropology of Sport, particularly regarding the Zimbane Village in the Eastern Cape. Furthermore, this study aims to provide recommendations to address the challenges related to these games, thereby contributing to the preservation of the cultural heritage. The study follows a qualitative approach, incorporating interviews, semi-structured interviews, and participant observations. To supplement these data techniques, relevant secondary data, including scholarly texts and journals, were used to validate indigenous game issues. The researcher adhered to the ethical protocol from the start to the end of this research project. Cultural preservation was used as a conceptual framework to understand the perspectives of the participants in Zimbane Village.Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 202

    The adoption of developmental local government functions in municipalities of the Eastern Cape: a case of Alfred Nzo District Municipality

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    The core objective of this study is to provide an analysis of the adoption of Developmental Local Government (DLG) functions in municipalities of the Eastern Cape, with a particular focus on Alfred Nzo District Municipality. More precisely, this study focuses on the changing focus of Integrated Development Plan (IDP) on Local Economic Development (LED) over time. This study argues that the post-1994 entrance of neoliberalism in the South African economic policy discourse has been a stumbling block for rural development. As a consequence, the study also argues that the post-1994 spatial planning (theory), which determines, on the basis of geographical positionality of a particular region, where, why, and how investments should be directed, and produces a continuity of uneven development for the rural municipality which modern capitalism thrives. This study further proclaims that the burgeoning of black leadership (the so-called ‘African National Congress (ANC) elites’) into the mainstream economy through the Black Economic Empowerment (BEE) policy paved the way for the free-market compromise of post-1994, which has maintained the status quo of marginalisation of the Black South African indigenous majority. This study further offers an argument that neoliberalism (neoliberal governmentality) has transmuted the relationship between municipalities and citizens from a people needs-centered approach (espoused in Reconstruction and Development Programme (RDP) to one that is more focused on who can pay for municipal services, which resulted in the pressure for municipalities to charge for service for them to be self-sustainable. The study equally addresses the role of international pressure, which dictated the post-1994 economic policy through the International Financial Institutions (IFIs) (World Bank, International Monetary Fund, and World Trade Organization). The study argues that the re-entry of the (WB) and (IMF) in South Africa’s economic policy debate was fashioned through the so-called ‘secret meetings’ with the likes of Mandela in the early 80s and 90s. This pressure from international actors is evident even in the evolution of the (IDP) via the international trends in planning discourse, including the New Public Management (NPM) theory closely associated with British Prime Minister Margaret Thatcher, the United Kingdom (UK) New Labour administration, the integrated planning and performance monitoring idea promoted in New Zealand (NZ) the combined regional policy in Switzerland, the integrated area planning in Europe, and the multi-sectoral investment planning advocated by United Nations Development Programme (UNDP). The researcher achieves this by employing decoloniality as the theoretical framework of the study. Based on this critical lens, the study argues that Eurocentric and Western hegemony in the developmental and planning discourse pose as universal, and because of this universality the development of the people in the global South is viewed with its parameters and impends the successful implementation of (DLG) functions in rural municipalities of South Africa. Central to the decolonial tradition, the study makes use of the Grosfoguel's model of coloniality, which draws a correlation between coloniality of being, power, and knowledge. This analysis is a qualitative descriptive case study design, employing documentary analysis methodology which relies on documentary sources, including (official documents, policy reports, newspapers, journal publications, and available research articles) to achieve the above-stated analysis. Thematic analysis (with the assistance of NVivo software) is adopted to ascertain how (IDP) presents a changing focus on (LED) over time.Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 202

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