1697 research outputs found
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Hospital-based Telework: The Pandemic Pilot
No full textThis narrative inquiry dissertation study explored the experiences of nonclinical hospital staff placed on pandemic-imposed telework status from the spring of 2020 – spring 2022 due to COVID-19. The purpose of this study is to address gaps in the existing literature regarding the feasibility of hospital staff to telework and identify ways to strengthen manager trust in the context of remote work. The study provides an in-depth narrative on the impact of telework on nonclinical care hospital departments and to addresses lessons learned in making remote work more feasible. This study utilized qualitative narrative inquiry approach to address the central research question and two sub-questions. A convenience sample of 11 hospital staff who experienced pandemic imposed telework participated in open ended Microsoft Teams interviews and gave in depth feedback on their lived experience with telework. Verbatim transcripts were used to code and analyze emerging themes. ATLAS.ti Cloud software was used to code and develop thematic analysis of the interviews. A total of 72 unique codes and eight themes resulted from the analysis of the interviews. The result is six recommendations that support the roll out of telework within hospitals. These findings support current research regarding strengths and weaknesses of telework and identify ways to support managers and staff moving forward. Additionally, the research fills the gap in literature regarding the feasibility and experience of telework by nonclinical hospital staff
The Predictive Power of Organizational Culture and Social Quality Relationships on Environmental Services Departmental Turnover Intent
No full textThe purpose of this study is to examine the predictive power of organizational culture (OC) and social quality relationship (SQR) on Environmental Services (EVS) departmental turnover intent (TI) in full-service contracted companies in an Ohio hospital. Recommendations grounded on the study’s data provide an EVS organization with strategies as to how to reduce EVS employee turnover intent. The primary research goal is to contribute value-driven, reliable, and validated data to an EVS department identifying potential employee turnover intent through vital predictors. The second goal is to develop a Call-to-Action plan enabling leaders from full service contracted accounts to implement measures to reduce employee turnover intent. Both research goals will likely enhance EVS teams in building relationships, and contribute to team and department efficiency (Nowak, 2019). A sequential explanatory mixed-methods design was employed as means of predicting turnover intent from organization culture and social quality relationship predictors in the EVS department. The quantitative element of the design was intended to measure organizational culture, social quality relationships, and turnover intent. This was accomplished by three proven instruments: (1). 5-point Likert 15-item Organizational Culture Scale (OCS; Tang et al., 2000); (2). 7-item Leader-Member Exchange Scale (LMX; Graen & Uhl-Bien, 1995); and (3). 5-point Likert 6-item Turnover Intent Scale (TIS; Roodt, 2004). The qualitative element of the design is intended to explore outlier data and is accomplished by the analysis of composite scores from the quantitative strand. There is no research on EVS organizational culture, social quality relationships, and turnover intent from a front-line employee perspective. This research fills an identified gap to study EVS turnover intent due to the amount of loss EVS experience. The impact EVS leaders have on their specific account turnover is valuable within the contents of this research because of the insight leaders may receiv
Weeding Ebooks at an Academic Library (Presentation)
Get PDFLibraries can improve their ebook collections by weeding them to remove outdated and irrelevant content. This presentation discusses an ebook weeding project at Franklin University in Columbus, Ohio. It discusses the reasons the library attempted an eweeding project, the obstacles it encountered, the decisions it made and the results of the project
A Framework for Addressing Foster Care Trauma in the Public Education System: Perceptions and Implications
Get PDFBACKGROUND
It is estimated that approximately 90% of children in foster care have experienced a traumatic event, with nearly half reporting exposure to 4 or more types of traumatic events. Educators must remain alert to indicators suggesting a history of trauma and understand the difficulties foster youth may face regulating their emotions and behavior while in school. METHODS
A framework for foster youth trauma in the public education system identifies the interplay between macro-level forces, such as federal and state policy, and school and teacher micro-level forces. RESULTS
The framework highlights the inadequacy of educators in identifying the manifestations of trauma, specifically in foster youth, and how the current implemented policy leads to misinterpretation of the outward behavioral displays of trauma as other behavioral issues. IMPLICATIONS FOR SCHOOL HEALTH POLICY, PRACTICE, AND EQUITY
Federal and state policies, school districts, teacher and principal practices, teacher and school administrator preparation programs must incorporate knowledge about trauma pervasiveness and the consequences of trauma on foster youth attitude and behavior in the classroom. CONCLUSION
The framework guides change efforts toward improving school climate and culture through preparing school professionals to meet the diverse needs of foster youth and tackling those policies and behaviors that exclude foster youth from schooling
Computer Mediated Communication: Perceptions of Academic Advisors Regarding Text Messaging in Higher Education
No full textHigher Education Institutions (HEIs) need to stay abreast of advances in communication technologies to be student centric, but institutional adoption of Short Messaging Service (SMS) text varies widely and research on incorporation for advising is limited (Arnold et al., 2020; IPEDS 2020; Santos et al., 2018). This quantitative study explored advisor use and perceptions on values, motives, and institutional support of SMS texting as a communication channel with students and the possible variables impacting those factors. Theoretical concepts in Customer Relationship Management (CRM) and adaptive leadership guided the study as well as existing survey research on Computer Mediated Communication (CMC) in higher education (Duran et al., 2005). Survey responses from 402 advisors nationwide were analyzed through descriptive and inferential statistics. SMS use was reported among all genders, experience levels, and programmatic formats and advisors overall had a positive view of the communication channel. Motives for use varied between subgroups within the sample and SMS was predominantly used to gain access to richer mediums. A statistically significant association between learning environment and SMS incorporation indicated that online advisors were more likely to use SMS texting for student communication. A statistically significant difference was also identified between median institutional support scores for SMS users and non-users with the directionality indicating users were more likely from SMS supportive institutions. Furthermore, advisors reported using SMS texting for both transactional and relational communication, even when their institution did not support the channel with training, policies, or technology. The study sheds light on the prevalence of SMS use and calls for leadership to gain greater awareness of their local-level policies, industry-wide practices, and system integrated options in managing the university-to-student connection. For HEIs to enable adaptive advising to experiment with interventions at scale and relationship building in student-centric mediums, it may help to provide the framework conducive to SMS text for supplementing communication. Failing to integrate CMC approaches into an institution’s structural approach to relationship management prevents leaders from evaluating how, or even if, it is improving outcomes (Joslin, 2018). The current study emphasizes how aligning strategy and software with end user needs can help ensure university communication is within the purview of those measuring advisor impact on intended business outcomes like engagement and retention