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Procurement Practices and Supply Chain Performance Among Manufacturing Firms in Kampala
Get PDFThis study investigates the relationship between procurement practices and supply chain performance among manufacturing firms in Kampala, Uganda. Motivated by the operational challenges faced by the manufacturing sector, the study focuses on three key procurement practices: purchasing risk-taking, purchasing knowledge and skills, and strategic purchasing. The Resource-Based View (RBV) theory serves as the conceptual foundation, positioning procurement as a strategic internal resource capable of enhancing organizational performance. A cross-sectional, quantitative research design was employed, and data were collected from 327 manufacturing firms using stratified random sampling. Analysis was conducted using correlation and multiple regression techniques. Results indicate that both strategic purchasing and purchasing risk-taking are significant and positive predictors of supply chain performance (? = 0.449 and ? = 0.295, respectively), while purchasing knowledge and skills showed a negative but marginally insignificant effect (? = -0.085, p = 0.051). Together, the procurement practices explained 31.5% of the variance in supply chain performance (Adjusted R² = 0.315). These findings underscore the importance of integrating procurement within long-term business strategy and embracing innovative procurement behavior while ensuring continuous application of practical skills. The study recommends investment in procurement training, digital systems, and risk-responsive strategies to improve supply chain efficiency in Uganda’s manufacturing sector
Unlocking the Power of Social Media: A Strategic Path to Financial Growth of Homestay in Malaysia
Get PDFThe Malaysian homestay industry faces challenges in improving financial performance due to limited marketing reach and underutilization of digital tools. This pilot study explores the role of social media adoption in enhancing the financial performance of homestays. Using the Technological, Organizational, and Environmental (TOE) framework, the research investigates key factors driving the adoption of social media and their impact on increasing the revenue for homestays. Despite the growing significance of social media, many homestay operators are slow to adopt platforms, hindering their ability to attract a broader audience. Data was collected from 30 respondents through a self-administered survey targeting homestay coordinators. Statistical analyses, including reliability and validity tests, were conducted using SPSS software to ensure robust data. This pilot study is essential as it demonstrates that social media adoption, framed within the TOE model, can significantly enhance the financial sustainability of rural homestays. To conclude, the study suggests that policymakers need to explore the long-term effects and create initiatives that facilitate the adoption of digital tools among homestay operators. This could lead to stronger competitiveness in Malaysia’s homestay industry and boost rural tourism
Understanding Tourist Experiences in Kuala Lumpur: An Evaluation Using the HOLSAT Model
Get PDFThis study explores tourist satisfaction in Kuala Lumpur by assessing how well visitor expectations align with their experiences of the city's tourism services and products. The research focuses on 22 key holiday attributes, along with 8 attributes related to overall satisfaction, which are grouped into five main categories: attractions, accessibility, amenities, lodging, and food and beverages. To gather data, a survey was conducted with 389 domestic and international tourists who visited Kuala Lumpur, using face-to-face interviews, printed questionnaires, and online surveys. The data was analyzed quantitatively using SPSS and Excel, with Pearson correlation applied to assess the relationship between the five categories and overall tourist satisfaction. The results revealed a strong, positive correlation between these categories and tourist satisfaction, with scores above 0.05, highlighting their significant influence on shaping the visitor experience. These findings provide valuable insights for tourism stakeholders in Kuala Lumpur, offering guidance on improving services and enhancing the city's appeal as a preferred travel destination
Financial Planning for Retirement among Gig Workers in Peninsular Malaysia: A Proposed Conceptual Framework
Get PDFThis study aims to examine the factors affecting financial planning for retirement among gig workers in Peninsular Malaysia. To guarantee financial well-being during post-retirement life, people need to have proper financial planning for retirement. Using a systematic review of the literature, two main online databases, Scopus and Web of Science, were used to assess the literature on past studies based on the advanced search query and enriched keywords: (“FINANCIAL WELL-BEING*” OR “FWB” OR “FINANCIAL WELLBEING”) AND (“FINANC*” OR “RETIR*”) AND (“PLAN*”) from the beginning of 2020 till the end of 2024. As a result, four variables were incorporated, which are financial risk tolerance, financial behaviour, financial knowledge, and financial well-being. At the same time, financial well-being also acts as a mediator. The theory of life-cycle hypothesis and past empirical studies served as the underpinning theory to link the relationship between four variables and financial planning for retirement, resulting in a proposed conceptual framework for this study. This study is expected to contribute to the literature on financial well-being in the context of financial planning for retirement, specifically for gig workers
Understanding Autism Spectrum Disorder: A Comparison of Legislation and Support in Malaysia and the UK
Get PDFAutism, encompassing conditions such as Asperger Syndrome, Childhood Disintegrative Disorder, and Pervasive Developmental Disorders, is marked by social communication deficits and repetitive behaviors. In Malaysia, the Persons with Disabilities Act 2008 provides general protections but lacks enforceable provisions, while the Employment Act 1955 does not address autism-specific workplace adjustments. Consequently, individuals with autism face high unemployment rates and financial hardships, with limited government support for specialized services or employer incentives. This paper explores the challenges faced by individuals with Autism Spectrum Disorder (ASD) in Malaysia, comparing its legal and social frameworks to those in the United Kingdom. The following paper presents a qualitative study based on secondary data collected through scientific databases and library research that examines the legal protection systems for persons with autism in Malaysia and the United Kingdom. Through statutory interpretation and comparative analysis, key features of each jurisdiction point out remarkable similarities and differences in the responsibilities of the government in the discharge of rights and protection for persons with autism. It is recommended that Malaysia adopt a comprehensive autism strategy similar to the UK's, including mandatory autism assessments for individuals in the criminal justice system, as well as implementing clear employment protections for autistic individuals by amending the Employment Act 1955 and establishing a workplace adaptation funding scheme, inspired by the UK's Access to Work system
Brand Awareness as a Determinant of Students' Choice of a Higher Institution: Evidence from Students in a Ghanaian University
Get PDFThe competitive landscape of university education in Ghana is characterised by poor infrastructure, quality and environmental conditions, making it challenging for students and parents to select an institution for study. To attract students, universities must effectively leverage their marketing mix, particularly products and brands. This study examines the influence of brand awareness on students' selection of a higher institution. Employing a positivistic paradigm and quantitative approach, a self-administered questionnaire was completed by 345 students at a Technical University in Ghana. Data analysis using SPSS and Smart PLS software revealed a significant positive impact of institutional brand awareness on students' decisions. The study concludes that university branding plays a vital role in enrolment and highlights the importance of developing and promoting brand personality to differentiate universities in a competitive market. By understanding the factors contributing to brand awareness, higher institutions can tailor marketing strategies, enhance their reputation and achieve their objective
Factors Influencing Patients' Satisfaction with Meals Served at Hospitals in Malaysia
Get PDFHospitals play a vital role in restoring patients' health, and the quality of food served can significantly contribute to the recovery process. The food's taste, appearance, and freshness are key factors that can enhance patient satisfaction and, in turn, build trust, improving the hospital's overall performance. Given the many meals served to patients, hospital food service is a critical component of hospital management, with the potential for growth and improvement in service delivery. This research will examine the factors influencing food quality, including taste, appearance, and freshness, and explore how these elements impact patient satisfaction. The findings aim to help hospitals identify areas for improvement and enhance their food service operations
Determinants of Employee Performance: Empirical Evidence from Indonesia
No full textThe purpose of this study was to investigate how employee performance is impacted by perceived easy of use, perceived usefulness, training efficacy, and motivation. The goal of this study is to raise the calibre of workers at the Republic of Indonesia's Ministry of Defence by using a sample of all work units. Purposive sampling was the method of sampling that was applied. In order to conduct this study, questionnaires with primary data—which were obtained from the responses of up to 60 employees—with varying positions were examined. Using the Smart Partial Least Square (PLS) version 3.0 tool, test the variables using the Structural Equation Modelling (SEM) technique. The study found that while perceived usefulness had a significant impact on employee performance, perceived ease of use had no significant effect, training effectiveness had a significant effect, and motivation had a significant effect on employee performance. It is anticipated that contributions to ministries or institutions will enhance public sector governance and provide the public with input for policy formulation and full execution in ministries or institutions
Examining the Relationship Between Web-Based Meal Ordering System Attributes and Nurses’ Satisfaction: A Case Study in Healthcare Institute
No full textThe rapid advancement of technology within the healthcare industry has simplified the process of patient meal ordering, though it has introduced new challenges for nursing staff. A noticeable gap exists between traditional and computerized ordering systems, which this study aims to address. Specifically, the research examines the relationships between organizational context, timeliness efficiency, interface characteristics, and individual differences, and how these factors influence nurses' satisfaction with a web-based meal ordering system. Data collection was conducted using a primary survey method with a questionnaire utilizing a 5-point Likert scale, distributed to a select group of respondents. The collected data was analyzed with the Statistical Package for the Social Sciences (SPSS) version 25. Findings indicate a strong positive relationship between organizational context and user satisfaction, while timeliness efficiency displayed only a weakly supportive effect. Both interface characteristics and individual differences were found to have moderate support. These results suggest that system developers should consider periodic updates to enhance performance and address user needs more effectively
Exploring the Expectations of Malay Generation X Towards Senior Living Accommodations in Malaysia
No full textThis study explores the expectations of Malay Generation X individuals regarding senior living senior living accommodation. As Malaysia's ageing population continues to grow, with 15.3% of the population projected to be 60 and above by 2030, the demand for culturally appropriate eldercare facilities is rising. This qualitative study employed semi-structured interviews with 11 Malay informants through purposive sampling. Data were analysed using thematic analysis, resulting in four main themes and nine sub-themes. The findings reveal that informants are open to residing in senior living communities, provided these facilities align with their cultural and religious values. Key expectations include senior-friendly activities, such as leisure, socializing, and religious sessions; well-maintained facilities; qualified and hospitable caregivers; and comprehensive health and well-being services. Informants emphasized the importance of peaceful environments, privacy, and the integration of Islamic practices, such as halal-certified meals and prayer spaces. This study contributes to the literature on consumer behaviour in hospitality and ageing populations by highlighting the specific needs of Malay seniors. The findings provide valuable insights for policymakers and senior living operators to design facilities catering to Malay individuals' cultural, emotional, and spiritual needs. By addressing these expectations, Malaysia can ensure the provision of dignified and culturally sensitive senior living accommodations, fostering higher acceptance and satisfaction among the nation's elderly population