Vlerick Repository
Not a member yet
7319 research outputs found
Sort by
Zingeving als rode draad door het talentmanagement
No full textHoe manage je talent in een cultuur die het team centraal stelt en gekenmerkt wordt door dynamische netwerken en veel zelfsturing? Vlerick Business School onderzocht hoe bedrijven dat doen die resoluut kozen voor een agile aanpak. In dit eerste deeltje gaat het over het aspect zingeving
The case for purpose: Demystifying the field
Get PDFOrganisations today are dealing with rapid changes and complex challenges. To survive and excel in a volatile business context, it has been argued that organisations need to adopt a more purpose-driven approach in doing business that transcends making money. In the past decade, an increasing interest has emerged in the topic of purpose by both academics and practitioners. Many business books and articles have been published to help companies on their way to become purpose-driven organisations. The notion of purpose has become so widespread that a lot of companies invested in articulating a purpose in order to engage stakeholders. Creating and establishing a strong and shared corporate purpose, however, can be a complex process. In this whitepaper, we aim to provide a clear understanding of what purpose is and why it matters. Based on the research available, we will reflect on how a strong and shared purpose can be established by organisations
Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context
No full textThis study furthers our understanding of service coproduction by examining some pertinent antecedents and the consequent effect on customer adherence to medical instructions in healthcare service delivery. Through a cross-sectional quantitative survey design, data collected from 594 healthcare customers were analysed through structural equation modelling using AMOS 23. The findings indicate significant influences of social context on participation in service coproduction and adherence. Additionally, the mediating effect of customer role clarity on social context (nature of interactions, access to healthcare information, service climate) and coproduction are established. This study also determined moderation effects of provider-customer orientation on the coproduction process. Further, customer health condition-type (acute or chronic) does not present different effects on their coproduction behaviours. From a social cognitive theoretical perspective, this study has established that customers’ coproduction behaviours are motivated by the social system in relation to the social context
Academy of Management Proceedings
No full textDrawing from an in-depth case study of an online labor platform within the U.S. federal government, this article introduces and defines a technology affordance model for a new work experience in organizations. Through employees’ interaction with distinct platform features, four mechanisms arise that support employees in their quest for self-actualization. Opportunity and autonomy affordances, bundled as growth affordance, allow employees to craft and seek out internal tasks or projects through which they could grow and utilize their skills and abilities in generic, multi-core areas. Reinvention and feedback affordances, bundled together as impression affordance, then allow employees to experiment with different work identities, and construct an aspirational online image of their selves at work. Besides exposing the action potential arising from human-platform interactions, this article also describes how employees become aware of and interpret this potential, as well as how organizational forces promote or constrain its enactment. It emphasizes the applicability of the model to knowledge-intensive work, wherein workers are increasingly under pressure to engage in life-long learning and upskilling, and to continuously shift and reinvent their work identities. This article suggests the framework’s wider implications and relevance for research into the future of work and organizations.
International Conference on Information Systems
No full textAn increasing number of public services is delivered primarily via digital channels, however, a pressing problem is that they are frequently avoided or even rejected by marginalized citizens, such as people with disabilities. In this paper, we develop a contextualized framework of digital public service avoidance by people with disabilities that builds on and extends prior information systems research by incorporating complexity as the main antecedent of avoidance but it also leverages findings from social psychology and sociology by incorporating the need for human interaction and stigma consciousness as unique sociocultural barriers. We apply the framework to the context of a digital public service specifically developed for people with disabilities and assess its utility in a quantitative study of 145 severely disabled citizens. Our results uncover the need for interaction as a novel and underexplored driver of avoidance, illustrating that the missing “human touch” may be a hidden barrier to bringing more marginalized citizens online
Diversity at a crossroads: How diversity research can contribute to the fight for social justice
No full textPortfolio dynamism heterogeneity and firm performance - industry dynamism as a novel dimension of relatedness
No full textAcademy of Management Proceedings
No full textIn highly uncertain contexts, such as organizations undergoing major change initiatives, employees become especially attentive to procedural fairness. Although research has focused mainly on perceptions of experienced procedural justice, employees also generate expectations about the procedural fairness they will receive in the future, termed anticipatory procedural justice. In this paper, we posit that these expectations can affect employee positive behaviors that are not specifically related to the change itself, namely organizational citizenship behaviors. Further, we hypothesize that employees highly identified with their profession will be less affected by justice expectations, while employees who are less identified will rely on these expectations when deciding to engage in organizational citizenship behaviors. We test our hypotheses using a multi-method approach entailing one experiment with a heterogeneous sample of US workers (n=183), one three-wave panel survey with a sample of US workers from different organizations undergoing wage cuts and layoffs (N=101), and one field survey in a public health government agency facing a large scale organizational change (n=315). In all three studies, anticipatory procedural justice fully mediated the relationship between experienced procedural justice and organizational citizenship behaviors. In Study 3, where the majority of respondents worked in vocational roles (e.g., healthcare specialists and psychology counsellors), professional identification moderated this mediated relationship. Specifically, the organizational citizenship behaviors of employees highly identified with their profession were not affected by anticipatory procedural justice. We conclude by discussing theoretical and practical implications of our findings
Integrating Corrective Actions in Project Time Forecasting Using Exponential Smoothing
No full textEarned value management (EVM) and earned duration management (EDM) are established methodologies to monitor the project performance during execution. These methods serve as a basis to forecast the final project duration and/or project cost. The aim of this paper is to improve the accuracy of project time forecasting by extending exponential smoothing for project time forecasting using EVM and EDM with the integration of corrective actions that are taken during project progress. In order to evaluate the forecasting accuracy of this approach, eight projects conducted in recent years have been followed up in real time. Based on the nature of the observed corrective actions, six distinct categories of corrective actions are identified. The empirical experiment showed that explicitly integrating the occurrence of corrective actions into the forecasting process improves the forecasting accuracy of traditional forecasting methods and forecasting methods using standard exponential smoothing, especially for the middle and late phases of projects. Consequently, by including corrective actions in the forecasting process, project managers can predict the final project duration more accurately