Journal of Information and Organizational Sciences (JIOS)
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Role of Emotional Intelligence in Managing Organizational Culture During Covid-19 – A Cross-Sectional Study
The present research aims to study the relation between emotional intelligence and organizational culture during the Covid-19 pandemic. Emotional intelligence is an individual's ability to understand and manage their own and others' emotions. This ability can be instrumental in driving the culture of universities and colleges. During this crucial time of Covid-19, there is a sudden shift from traditional/ face-to-face teaching to online/hybrid education; it is vital to provide a congenial environment and culture to teachers and students to promote a smooth and amiable teaching/learning experience. The data was collected from a sample of 10 colleges of higher education from NCR. The respondents included academicians of different academic ranks. 232 questionnaires were received, out of which 213 respondent's data was usable. Convenience sampling was used in this research to collect data from the colleges. According to the findings, there is a strong relation between emotional intelligence and organizational culture. The organizational culture and its dimensions are strongly affected by emotional intelligence. The most robust relationship exists between managing emotions and managing change in the organization
Strategic Development of a National Pre-tertiary Learning Analytics System
This paper elaborates the design of a National Learning Analytics (LA) and Educational Data Mining System for pre-tertiary education in Croatia. The described approach consists of the following five phases: 1) objectives setting, 2) user needs analysis, 3) data availability analysis, 4) dashboards pre-design and 5) validation of functionalities. There is an evident research gap, as well as the lack of practical examples about the development of a Learning Analytics System (LAS) for pre-tertiary education on the national and/or regional level. Therefore, this research aims to make a scientific contribution by filling the recognized gap, but also contribute to solving the practical issues of national schools’ LAS development. To increase the usability of an LAS, the involvement of all end users is essential. In the described case, six main user groups were identified: 10-18 years old students, teachers, school management and support staff, regional and national authorities responsible for education, strategic bodies and researchers and, finally, project partners that work on system development. For each of them, separate dashboard functionalities have been designed through several rounds of consultations. Consultations with users started with focus groups and panels, to brainstorm the most important issues they would like to answer in order to enhance learning and teaching. Between the two rounds of consultation, there was an evaluation phase of the relevance of the gathered questions. Finally, targeted users provided feedback on the pre-production functionalities of each dashboard and validated them. In this process, several challenges were detected, including data gathering and protection, ethical issues and interpretation of results for students who are underage, and continuous adjustments to the users’ needs
Proposing a New Term for Organizational Behavior Literature: Achilles’s Tendon Syndrome in Businesses
In spite of threatening external factors such as uncertain environmental structure and market pitfalls, the companies struggling with the difficulty of retaining the current customer and finding the potential ones should first realize the existence of “Achilles Tendons” within themselves. To prevent this potential problem, they should focus on the labor which can be a very substantial weak point and an important asset as well. Regarding serious problems arisen from labor force, this study proposes a new term called as “Achilles Tendon Syndrome” to be used in organizational behavior literature. Various theories from different disciplines such as medicine, psychology, physics, economics and sociology support development process of the term. Similarities and differences with other close concepts are also provided throughout the paper. The current study aims to inspire future studies by filling an important gap in the organization and management literature
Publication Ethics; List of Reviewers; Instructions for Authors
Full text available in PDF
Publication Ethics; List of Reviewers; Instructions for Authors
Full text available in PDF. 
Use of WhatsApp Application on Fruit Marketing Communication: A Traders’ Experience
WhatsApp is mobile messaging application which is widely used in communication. However, its use in marketing communication is relatively new. This study investigates WhatsApp user profile, factors that influence the use of WhatsApp and relationship between the factors with WhatsApp usage level in fruit marketing communication. Respondents were selected using census method by taking all fruit wholesalers in Giwangan Fruit Central Market, the largest fruit market in Yogyakarta, Indonesia. Data were analyzed using descriptive methods and Spearman Rank correlation. The results showed that majority of WhatsApp users among traders are male in millennial age, with high school education. Furthermore, the convenience in use and economical reason were the most influential factors in the use of WhatsApp on marketing communication. Moreover, this study found that there was a strong and positive correlation between benefits factors and the use of WhatsApp on fruit marketing communication
A Framework of Social Networks Control in Higher Educational Contexts
Educationists are urged to investigate the effect of social networks control. There is a lack of multidisciplinary studies with a focus on coercive social network control in the higher education sector. This exploratory and descriptive study presents a theoretical contemplation of social network control based on ten key elements that influence teaching and learning in higher educational environments. The paper provides a critical analysis of the impact of an economic model on social networks control and examines social engineering through the tenets of digital presence, psychological strategies and tactics. Insights into user-generated content and the learning process of manipulative assimilation that influence current ways of thinking in higher educational contexts are offered through the lens of social networks control mechanisms. A framework for social network control was derived, signifying the flow and dynamics between key elements which might impact on various aspects of social network security and its applications in Higher Education
Re-examination and expanding the EUCS Model on Cloud-based ERP system
The end-user computing satisfaction model (EUCS) has been widely used in previous studies, and Enterprise Resource Planning. Therefore, Enterprise Resource Planning (ERP) System, need to be developed in accordance with cloud computing that dominate current information technology devices. This study was carried out to test the expansion of the EUCS model in a cloud-based ERP system. Therefore, the purpose of this research is to re-examine the validity and reliability of the computer application satisfaction model and its relationship with user performance in cloud-based ERP system. The overall satisfaction variable is added as a mediation between the satisfaction model and user performance. Data was collected through snowball sampling with a questionnaire distributed to the cloud-based ERP users. Additionally, data processing was conducted using the Second-order concept in structural equation modeling with the Partial Least Square approach. Since data processing using WarpPLS confirmed the validity and reliability of the model and all relationships between variables, this research contributes theoretically to the study of end-user satisfaction from information technology applications. Its final section describes the limitations and opportunities for future research
EAFP: Enterprise Architecture Fusion Process
Enterprise Architecture (EA) is well researched and well-developed concept, and even a two decades ago there were a plenty of frameworks in this field. However, the functional integration of EA at operational and tactical levels in organisations is identified as one of the biggest challenges faced by many Enterprise Architects today. To overcome this challenge, a comprehensive literature review on EA is conducted, which resulted with the identification of the knowledge gap. To overcome this gap, Enterprise Architecture Fusion Process (EAFP), a novel practical approach that demonstrates the capability of integrating EA activities into operational and tactical activities in respective organisation is developed and presented in this paper
The Flexibility of Temporary Employment in Europe
Temporary employment is not influenced by the unemployment rate, but shows a positive relation with the social protection expenses of the companies. Poland is the country with the highest percentage of temporary workers (2013). The objective of this research is to study this flexibility, by obtaining empirical evidence in the European Union, using a quantitative research method. Research is still missing towards a better understanding of the relation between temporary employment and unemployment. The relevance of understanding of the effects of temporary employment in the European Labor Market. As future research, it is suggested that this study be replicated for the time span of 2006 to 2020. This research focuses on the geographical area studied, providing a better understanding of the relation between temporary employment and unemployment. This research is based on quantitative research using a European Union secondary database (Eurostat)