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E-books and electronic publishing for scholarship and academic libraries
The increasing acceptance of E-books in the consumer market in 2011 and new digital online-only publishing possibilities raise important and difficult questions for scholarship and academic libraries. Questions such as how academic libraries should acquire, provide, and preserve E-book resources, the implications of E-books and large E-book collections online for scholarship, how authority and value may be determined for E-books and online-only publications, how and if E-books will displace print books, and how publishers, licensing, and copyright affects the economics of E-book publishing are critical as technology and market forces propel us towards increasingly prevalent electronic texts. Stephen Miller, Associate Provost for Information and Library Services will present on the current trends in technology, publishing, and libraries that stand to affect us in the future.E-BOOKS AND ELECTRONIC PUBLISHING FOR SCHOLARSHIP AND ACADEMIC LIBRARIES
UMUC Faculty Research Seminar
Stephen Miller, Associate Provost for Information and Library Services
May 2, 2012
Scope
•What’s on the table:
•Scholarly monographs, edited scholarly editions, reference works, professional/popular non-fiction, etc.
•What’s not:
•Textbooks, popular fiction, etc. SETTING THE STAGE
Photo from Flicker user koraphotomorgana, used under Creative Commons License. Book as a Technology and Social System
•A book is a technology
•Fundamentally, books as a phenomenon are a communication technology, supported by a complex social and business infrastructure
•Interplay of technology and social infrastructure of the book – the “culture of the book”
(Striphas, 2009) Defining E-books
•E-Book: “a book composed in or converted to digital format for display on a computer screen or handheld device” (Merriam-Webster)
Container vs. Content?
Genre is Critical
Conversion or “Born Digital”?
Electronic Text vs. E-Readers
Affordances
•The activities that a physical object allows or makes possible
(Sellen & Harper, 2002, p. 17) Photos from Flicker users ArcaHeradel and bogenfreund, used under Creative Commons License. Affordances
•The activities that a physical object allows or makes possible
•The physical properties of paper afford the human actions of grasping, carrying, folding, writing, etc.
(Sellen & Harper, 2002, p. 17)
Some Affordances of Print Books
•Ease of reading
•Portability
•Length and genre communicated by physical appearance
•Annotation and notation in context
•“Serendipitous discovery” through browsing
•“Scannability” – easy to skim, find passages through spatial memory
•Scholarly practice of organization by physical arrangement of texts Some Affordances of E-Books
•Searchability – within a single book and across vast collections
•Instant delivery
•Centralized “cloud” storage, device independent
•Linking to supplemental materials (Lynch, 2010)
•Re-organization, alternate navigation schemes possible (Lynch, 2010)
McLuhan’s Four Questions for Media
•What is enhanced?
•What is made obsolete?
•What is retrieved from the past?
•What will the medium reverse into?
(McLuhan & McLuhan, 1992) What is Enhanced?
•Speed of production and flexibility of distribution
•Physical production/warehousing costs negated
•“Long tail” effects – more books published
•No physical space required (or real limitations)
•Cut/paste and share book content (within imposed limits)
•Quickly update/correct/add additional content
•Access on multiple devices
•Searchability
•Self-publishing What is Made Obsolete?
•Physical books on paper and their associated experience and affordances
•Large physical bookstores
•Ownership: ability to loan, trade, share (now controlled by licensing)
•Used books
•Books as décor, status symbols
•Traditional publishers?
•Individual authors? (Human authors?)
•Libraries as lenders and as cultural record? What is Brought Back?
•Scroll-like, flowing text rather than firmly deliniated pages
•Tablet-like reading devices (similar to slates, wax tablets)
•Changeability, unfixed-ness
•Return to a more unified universe of knowledge through blurring of disciplinary boundaries (via searching, linking) What Will it Reverse Into?
•The Internet (??)
•Skimming, smaller text chunks
•Video and graphic elements as distractions (books as “movies” (Dyck & Sturgess, n.d.))
•Texts overwhelmed by conversations, social media sharing and annotation, etc.
•Lack of in-depth reading, users unable to hold sustained argument and attention, less comprehension
SOME RECENT HISTORY (noaa.gov) The Book Publishing Industry
•Consumer/trade Publishing
•“The Big 6”
•Smaller publishers
•Academic Publishing
•University presses
•New role of technology companies: Amazon, Google, Apple General Trends
•More books published each year (316,000+ new titles in 2010)
•Sales declining, even when including e-books
•Average non-fiction book sells very few copies - limited market and readership
•Smaller revenues per book, thin margins
(Piersanti, 2012)
•Large publishers increasingly rely on blockbusters, short-term focus (Thompson, 2012) The E-Book Explosion
(Thompson, 2012) Disruptive Innovation
Clayton Christensen’s Model of Disruptive Innovation
(Christensen, 2012) Publishers vs. Google
•Google Print (later Google Books) begun in 2004
•A number of the largest academic libraries agree to participate and provide books for scanning
•Author’s Guild and Association of American Publishers sues in 2005
•Settlement agreement reached, rejected by the U.S. Court of Appeals in 2010, trial in 2012
(Hannay, 2011) Publishers vs. Libraries
•HathiTrust research library partnership developed to store copies of books scanned by Google and Internet Archive
•Sued by the Author’s Guild in 2011
•Overdrive, Inc., as intermediary for public libraries
•Characterized by publisher restrictions on e-books, searching for pricing models, some pulling out all together Apple vs. Amazon
•Amazon selling e-books as “loss leaders” to gain market share for Kindle books and readers
•5 of the “Big 6” publishers worked with Apple to develop “Agency” pricing model in 2010, Amazon forced to accept – Publishers control prices
•U.S. Dept. of Justice sued in 2012, alleging collusion and violation of anti-trust laws
(Bray & Kendall, 2012, April 11) Microsoft and B&N Truce (April 30, 2012)
•Settle patent litigation
•Form new subsidiary of B&N for digital textbooks and e-books
•Nook application in Windows 8
(Chon & Ovide, 2012, April 30) E-Books in Academic Libraries
•Licensed Collections through Vendors, for example:
•Safari (O’Reilly)
•Books 24x7
•Ebooks on EBSCOhost
•Aggregator Databases, for example:
•Business Source Complete
•Education Research Complete
•Freely Available Online, for example:
•Google Books
•Project Gutenberg
•Internet Archive E-Books in Academic Libraries
•Vendor Reference Collections – Subject Encyclopedias
•UMUC examples:
•SAGE Reference Online
•Oxford Reference Online
•Gale Virtual Reference Library E-Book Issues for Academic Libraries
•Ensuring longevity and preservation with licensing models
•Digital Rights Management
•Different pricing structures from different vendors
•Different interfaces, platforms, levels of user experience and functionality
•Metadata and cross-searching
•Leveraging consortial purchasing power and demand to obtain collections and licenses from publishers and aggregators University Presses
•Focus on “scholarly ecosystem” – scholarly publishers, libraries, universities, scholars (AAUP, 2011)
•Provide:
•Scholarly monographs
•Journals
•Reference/research databases
•Primary customer is academic libraries, especially research libraries
(Lynch, 2010) Why not Disintermediate the Publishers?
•Printing and physical distribution = 1/5 of the cost of a book
•Publishers provide:
•Selection and vetting, mark of quality
•Editing and editorial input
•Presentation and marketing expertise
•Coordinating new markets
•Metadata creation and enhancement
•Long-term availability, back-end storage, and file formatting
(AAUP, 2012) University Presses
• Multiple business models, revenue streams needed in the future
•New Approaches:
•Open digital editions w/print-on-demand or short-run printing
•Open access publishing
•Sales through aggregators and direct to consumers
•Experimental publishing projects
•Collaborations with university libraries
(AAUP, 2012)
•Overall, print books and E-books will co-exist for scholarship for the foreseeable future (Lynch, 2010; AAUP, 2012) Some Important Current Initiatives
•Digital Public Library of America
•A “large-scale digital public library that will make the cultural and scientific record available to all” (dp.la/about)
•Directory of open access books
•http://www.doabooks.org/
•Metadata sharing and linked data to enhance discovery – Harvard Library Open Metadata project RECENT INNOVATIONS
E-Books as Platforms and Cloud Infrastructure Applications Rather Than Hardware; Amazon’s Kindle as an Example E-book Platforms
(Product images from apple.com; amazon.com; bn.com) Screenshot from “Amazon Kindle X-Ray Demo” by user laptopmag on YouTube.com
Kindle X-Ray Feature Screenshot from “Amazon Kindle X-Ray Demo” by user laptopmag on YouTube.com Screenshot from “Amazon Kindle X-Ray Demo” by user laptopmag on YouTube.com Screenshot from “Amazon Kindle X-Ray Demo” by user laptopmag on YouTube.com WHAT TO DO WITH A MILLION BOOKS
Google Books and the N-Gram Viewer E-BOOK INNOVATIONS
One-off Apps Showing the Current Potential and Designer’s Visions of the E-Book Capabilities of the Future The Waste Land for iPad from Touch Press www.touchpress.com The Waste Land for iPad from Touch Press www.touchpress.com The Waste Land for iPad from Touch Press www.touchpress.com IDEO Future Books – Social Network Reading
(http://vimeo.com/15142335) IDEO Future Books – Interactive visualizations
(http://vimeo.com/15142335) IDEO Future Books – Discussions attached directly within the text
(http://vimeo.com/15142335) Al Gore’s Our Choice – iPad Book from Push Pop Press
(http://www.pushpoppress.com) THANK YOU.
Photo from Flicker user koraphotomorgana, used under Creative Commons License. References
AAUP Task Force on Economic Models for Scholarly Publishing. (2011, March). Sustaining scholarly publishing: New business models for university presses. New York, NY: Association of American University Presses. Retrieved from: http://www.aaupnet.org
Christensen, C. M. (2012). Disruptive Innovation. In M. Soegaard and R.F. Dam (eds.), Encyclopedia of Human-Computer Interaction. Aarhus, Denmark: The Interaction-Design.org Foundation. Retrieved from http://www.interaction-design.org/encyclopedia/disruptive_innovation.html.
Brantley, P. (2012, February 3). Academic e-books: Innovation and transition. Publisher’s Weekly. Retrieved from www.publishersweekly.com.
Bray, C., & Kendall, B. (2012, April 11). U.S. sues Apple, publishers over e-book pricing. The Wall Street Journal. Retrieved from http://online.wsj.com
Chon, G., & Ovide, S. (2012, April 30). Microsoft to invest in Barnes & Noble’s Nook. The Wall Street Journal. Retrieved from http://online.wsj.com
Dyck, J. & Sturgess, T. (n.d.) The emerging importance of the e-book and its impact on publishing. Retrieved from http://judithdyck.shawwebspace.ca
Hadro, J. (2011, February 25). HarperCollins puts 26 loan cap on ebook circulations. Library Journal. Retrieved from http://www.libraryjournal.com/lj/home/889452-264/harpercollins_caps_loans_on_ebook.html.csp
Hannay, B. (2011, November 9). The long arm of the law. Presentation at the 2011 Charleston Conference, Charleston, SC. Retrieved from http://www.slideshare.net/CharlestonConference/the-long-arm-of-the-law-presentation-by-bill-hannay-schiff-hardin-llp
Hardy, Q. (2012, April 24). Harvard releases big data for books. The New York Times. Retrieved from bits.blogs.nytimes.com
Kelley, M. (2012, February 9). Penguin Group Terminating its contract with Overdrive. Library Journal. Retrieved from http://www.thedigitalshift.com/2012/02/ebooks/penguin-group-terminating-its-contract-with-overdrive/
Kelley, M. (2011, September 21). Amazon and OverDrive roll out Kindle books for libraries. Library Journal. Retrieved from http://www.libraryjournal.com/lj/home/892118-264/amazon_and_overdrive_roll_out.html.csp
Lynch, C. (2010). Imagining a university press system to support scholarship in the digital age. Journal of Electronic Publishing, 13(2). Doi: 10.3998/3336451.0013.207
McLuhan, M., & McLuhan, E. (1992). Laws of media: The new science. Toronto, Canada: University of Toronto Press.
Michel, J., Shen, Y.K., Aiden, A.P., Veres, A., Gray, M.K. Google Books Team, Pickett, J.P., … & Aiden, E.L. (2010). Quantitative analysis of culture using millions of digitized books. Science, 331(6014), 176-182. doi:10.1126/science.1199644
Piersanti, S. (2012, March 6). The 10 awful truths about book publishing. Retrieved from http://www.scribd.com
Striphas, T. (2009). The late age of print. New York, NY: Columbia University Press.
Thompson, J.B. (2012). Merchants of culture: The publishing business in the twenty-first century (2nd ed.). New York, NY: Plume.
Product images and screenshots used under title 17 United States Code section 107 for the purposes of teaching, comment, scholarship, and criticism
Lithics visualization project for analysis of patterns and aesthetic presentation
This presentation uses digital image processing and new visualization techniques to analyze a set of 500 late Pre-Neolithic B (ca. 7500 – 6000 BCE) arrowheads from Jordan. Berryhill is a photographer and art historian who works at the intersection of art and scientific visualization, Levy is an anthropological archaeologist who leads a team in developing digital tools for field and laboratory research, and Manovich is a new media theorist who directs a lab that is developing visualization techniques for working with large image sets.Title: “Lithics Visualization Project for Analysis of Patterns and Aesthetic Presentation”
Presenter Author: Georgia Gene Berryhill, University of Maryland - UMUC
Co-authors:
Thomas E. Levy, University of California, San Diego,
Lev Manovich, University of California, San Diego.
Our project uses digital image processing and new visualization techniques to analyze a
set of 500 late Pre-Neolithic B (ca. 7500 – 6000 BCE) arrowheads from Jordan. Berryhill
is a photographer and art historian who works at the intersection of art and scientific
visualization, Levy is an anthropological archaeologist who leads a team in developing
digital tools for field and laboratory research, and Manovich is a new media theorist who
directs a lab that is developing visualization techniques for working with large image
sets. We employed digital image processing software to measure a number of visual
attributes of every arrow from the high-resolution digital photographs, including texture,
colors, shape, and contour. We then used HIPerSpace tiled supervisualization system
(286,720,000 pixels) to interactively organize images of the arrowheads according to
dozens of different combinations of their attributes, while exhibiting aesthetic qualities.
The presentation will discuss new patterns and insights enabled by this new research
methodology. This approach transcends traditional archaeological and artistic approaches
to material culture.
Keywords:
Lithics
Digital photography
Neolithic Jordan
Archaeology
New Media
Art History
HIPerSpace
Cultural Analytics
1
Title: “Lithics Visualization Project for Analysis of Patterns and Aesthetic Presentation”
Presenter Author: Georgia Gene Berryhill, University of Maryland - UMUC
Co-authors:
Thomas E. Levy, University of California, San Diego
Lev Manovich, University of California, San Diego
More than a year ago due to a special event, Fulbright Association colleagues
opened doors for me to experience projects going on at the California Institute for
Telecommunications and Information Technology (Calit2). What caught my interest
specifically was the Center of Interdisciplinary Science for Art, Architecture, and
Archaeology (CISA3). CISA3 develops “new tools and techniques to reconstruct and
analyze the history of great works [of] art, monumental structures as well as
archaeological sites and artifacts.”1 These entities collaborate with the Jacob’s School of
Engineering and the Divisions of Arts and Humanities and Social Science at UCSD.
[fig. 1]
Knowing of my previous documental photography projects plus interests in how
art, science and technology have blended together historically, fellow Fulbrighters at
UCSD encouraged me to talk with Tom Levy, distinguished professor of
anthropology/archaeology and associate director of CISA3. After contacting Tom and
providing some photo samples of previous projects, he invited me to the UCSD campus
for a meeting to look over their sizable collection of Jordanian artifacts. The small
pressure flaked Neolithic arrowheads [fig. 2] especially intrigued me and within two
weeks, a lab location was set up with photo equipment. My initial goal was to shoot 500
images of these prehistoric tools, the size of each piece averaging about an inch (2.54 cm)
in length, for their department’s digital databases. As I photographed them, they were
2
loaded into Lightroom software with pertinent metadata for the analytics. [fig. 3] During
the recording process and after a serendipitous weekend experienced in Monterey,
California’s art museums, a new idea unfolded into something unexpected—
photographing the lithic tools for an interactive cultural analytics project—and,
potentially more. [fig. 4]
As an artist/art historian, it dawned on me to also present them as an aesthetic art
piece, displaying an integrated blend of art, craft, technology, history and science. After
shooting several of the Neolithic flints and some experimentation, [figs. 5 & 6] I made a
two-dimensional mock up of several of the arrowheads in an array pattern. [fig. 7] After
discussing the idea with Tom Levy, he contacted Lev Manovich, professor of New Media
at UCSD, also a Calit2 associate.
Tom, Lev and I met with graduate student Vid Petrovic in Calit2 located on the
UCSD campus, who uploaded my first set of high-resolution photos into the HIPerSpace
digital display. {figs. 8-13] This ultra-scale visualization environment is close to 32 feet
wide and 7.5 feet tall and is made up of a multi-tiled system of 70 Dell displays arranged
in columns. The combined resolution of the network is more than 286.7 million pixels. It
was exciting to see the small arrowheads blown up to nearly twelve feet long on the giant
screen. We were awestruck by the beauty and craftsmanship of the Neolithic flint-knappers’
detailed work. Tom was especially interested in how Lev’s cultural analytics
tool kit could be used to identify meaningful archaeological patterns within the large
collection of 500 arrowheads; Lev was interested in applying his algorithms to a different
realm of material culture.
3
However, along with the camera’s macro lens’ high magnification, came
increased ability to see soft shadowing and subtle debris--essentially unwanted details for
blue screen. [fig. 14] Lev indicated that even small traces of drop shadow would not be
suitable for algorithm software applications. A new challenge arose to work out lighting
and equipment set ups that would eliminate the shadowing while still visually describing
the form and delicate intricacies of the lithics. Through some experimentation, a
successful solution was reached by utilizing a small high quality light box, evenly
balanced desktop level lighting and reflectors. I proceeded to re-shoot approximately 250
arrowheads using these techniques. Dorsal and ventral views of each arrowhead were
photographed with a cm scale included, and then cataloged with individual metadata
within Adobe Lightroom software. Small samples were developed for testing. The next
critical step was conducted with Lev and his associate, Jeremy Douglass who loaded the
first sample set of 100 of the prepped images to check suitability and for the purpose of
archaeological categorizations such as location, size, shape, type, color, locus and basket.
[fig. 15]
Lithics Background
[fig. 16] As is generally known, the Neolithic period had its own technological
advances and instigated significant social change due to the domestication of plants and
animals necessitating the establishment of settlements. The resulting chipped stone tool
production led to a variety of useful implements. These lithics are important for
archaeological research and artifact studies within their context as the small, stone pieces
from the Neolithic (PPN) period ((8500-5500 BCE) are more durable than other types of
material culture. The arrowheads or points are also important for material culture study
4
and warrant broader investigation in themselves. In southern Jordan’s copper ore Faynan
district, the PPNB arrowheads used in this study come from the site of Tel Tifdan
excavated by UCSD and Department of Antiquities of Jordan archaeologists in 1999.
The term “lithics” covers a range of these crafted tools, from larger hammer
stones and blades from naviform blade cores, projectile points, scrapers, drills and small
bead piercing tools. The naviform core size was determined based on the types of tools
desired by the Neolithic stone chippers. The cores are important as they are quite distinct
and representative of the PPNB lithic technology found throughout the eastern
Mediterranean region.2 There are non-formal and formal lithic categories. The non-formal
or ‘ad hoc’, so named by Steven Rosen in Levy and Rosen’s article on chipped
stone industry3 shows little evidence of retouching. Our lithic of focus, the arrowhead,
point or projectile, is a formal tool and was used primarily for hunting. It represents the
greater number of lithics found in this region of Jordan known as Faynan of the southern
Levant.
[fig. 17] Three categories of arrowheads are included in our project: Jericho, Byblos and
Amuq points. Most of the arrowheads in this collection are of the latter two types. There
are two basic parts that make up the arrowhead—the body and the tang. The body is the
wider section and the tang is the more narrowed end. Briefly, Jericho points have tangs
that are often triangular in shape and have angles of 90 degrees or less. The Byblos point
is generally recognized as having tangs that show angles greater than 90 degrees and are
often asymmetrical. Amuq points look more leaf-shaped and elongated. 4
[fig. 18] Overall appearance of a typical arrowhead on the dorsal view shows multi-facets
angling along both sides of a raised spine which may or may not have a narrow flattened
5
ridge running centrally down the length of the tang and body. The ventral view or
backside is mostly flat. Flint-knapping technique used to render the points is a method
that has been practiced for thousands of years by different people groups in various parts
of the world. There are two types of flint-knapping: percussion flaking and pressure
flaking.5 In basic terms, a hand-sized rounded hammer stone consisting of a non-flaking
type of rock such as granite or sandstone is used to hit the edges with a downward strike
(percussion flaking) on a concoidal fracture stone. Once a suitable flake for an arrowhead
is dislodged through the striking motion and shaped by additional knapping (pressure
flaking), final steps may be taken using a small tool such as an animal horn or antler to
further crimp and refine the edges. The pressure technique is applied on the dorsal and
ventral sides. Some typical stones found from the Jordanian excavation are flint and
basalt.
After 15 years of research in Jordan, thanks to the generosity of the Department of
Antiquities of Jordan, UCSD holds a sizable collection of artifacts from the Faynan
region on permanent loan and our arrowhead assemblage is derived from this collection.
Wadi Faynan is centrally located in Jordan in the administrative district of At Tafilah
(latitude 30.63, longitude 35.45). The area is 154 kilometers (about 96 miles) south of the
capital city of Amman but closest to the city of Aquaba which is just across the border
from Israel’s city of Eilat. The word, “wadi” is Arabic for valley, streambed or gully and
these are extremely dry except during rainy seasons where severe flooding may occur.
The “Siq” in Petra is an example of what this type of extreme flooding can create. [fig.
19] Every year, Levy’s team of professors, graduate and undergraduate students,
colleagues and volunteers sets up camp with tents and labs close to the excavation. They
6
proceed with the proposed work and for several weeks, students are taught the practices
and methods of field archaeology. Recording information accurately about the strata and
found objects is paramount, as once an area has been excavated, it cannot be reversed.
General to specific protocol is employed such as site > area > square > locus >
basket>shape or type. Each item is collected with this specific information recorded on
the front of its plastic baggie and on the ventral side of the arrowhead. [fig. 20]
Here is an example of procedure taken from Tom Levy’s forthcoming book, The
Mountains were of Copper: 10,000 years of Ancient Mining and Metallurgy in Faynan,
Jordan:
Excavations at Tell Tifdan began in June, 1999, and lasted for approximately 10
weeks. Approximately 50 students, staff and workmen were involved in the field
work which concentrated on two areas: J and M. A total of seventeen 5 x 5 meter
squares were excavated covering an area of ca. 425 m2. Four major strata were
identified at the site and labeled from surface downward as Strata I, IIA, IIB, and
III.7
The site was initially sectioned off into areas that were to be excavated. Within these,
they mapped out 5 x 5 meter squares on the surface. The next step involved assigning
locus numbers with a total of 259 loci (places in layers of earth or human made features
such as walls, floors, spaces) opened for the 1997 season. Every locus (place) was given a
number and as each arrowhead was found it was given a basket number.
To track and coordinate the visual information between our three
disciplines and specifically, to provide protocol for Lev Manovich’s analytic
work, this essential metadata was attached to each image of each arrowhead,
dorsal and ventral views as follows: WF001_7_10027_byblos_1
(area>locus>basket> arrowhead type>dorsal view)
7
Lev Manovich’s specific part in the project was to develop visualization
techniques for working with our initial image set of 500 pieces. His techniques brought a
unique solution to the contentious if not impossible challenge of how to organize and
work with massive media data sets that will be easily accessible and directly usable by
investigators. Lev shares a bit of background in this quote:
A number of interconnected developments which took place between 1990 and
2010 – digitization of analog media collections, decrease in prices and expanding
capacities of portable computer-based media devices (laptops, tablets, phones,
cameras, etc.), the rise of user-generated content and social media, and
globalization which increased the number of agents and institutions producing
media around the world – led to exponential increase in quantity of media while
simultaneously making it much easier to find, share, teach with, and research.8
He explains that traditional methods of observing objects, noticing patterns then making
interpretations are no longer viable. Traditional interfaces for presenting image
collections display a small subset of images at a time on a two dimensional grid in a
single row or as slide shows (interfaces of the Library of Congress to their digital
collections). Each have value, but one can only observe a limited number of items at a
time. Patterns and “shapes” may be missed without this whole approach. This new
interface allows viewing the contents of an entire collection—all at once.
Relying on these earlier experiences with more contemporary media, we asked
Lev to apply the technology to the digitized arrowhead images with our designated
classifications for sorting. [fig. 21] Starting with a basic Excel Spreadsheet, the digital
image processing software was then used to measure a number of visual attributes of
each arrowhead photograph, including over a dozen of separate measurements of its
shape and contour. The software outputs a spreadsheet containing these measurements
8
which is then joined with the existing metadata. [fig. 22]
As Lev further explained, the project utilized ImageJ, a popular digital image
processing free application commonly used in the sciences. Software Studies Initiative
adopted ImageJ as a basic tool to measure various visual properties of images and video,
and created a number of extensions for processing large image sets. In our project, we
first automatically mask each arrow against background, and then use ImageJ build-in
command to generate over a dozen separate measurements of the shape's outline. [figs.
23-26] (These kinds of measurements were never done by archeologists previously.)
[fig. 27] Once the measurement of each arrowhead in every photo is complete, we
use ImagePlot software developed by Software Studies to create high resolution
visualizations where the arrows are positioned according to various combinations of these
measurements, as well as the categories normally used by archeologists to describe these
artifacts. ImagePlot runs on regular desktops and computers. We also use another
software designed by the lab which allows generation of such visualizations interactively
on HIPerSpace, one of the largest visualization systems in the world which combines 70
30-inch monitors to offer 36,000 x 8,000 resolution. The goals are to explore similarities
and differences between 500 arrowheads in a more precise way than allowed by
language-based categories, and to identify new meaningful dimensions for their
comparison based on numerical measurements of their shapes.
The HIPerSpace tiled supervisualization system is incorporated to interactively
organize the photographs of the arrowheads according to dozens of different
combinations of their attributes.
While interactively displaying the data for research, as an artist, creative
9
opportunity showing the artifacts’ aesthetic possibilities was inevitable. Inspired by Lev,
I could see that various disciplines, including art, could now “observe a physical scene
directly with your eyes, [and] you can look anywhere in any order.”9
Our presentation showcases new patterns and insights enabled by these innovative
research methodologies. From an artist’s perspective, the initial image study presented
here in [fig. 28] is inspired by the arrowheads, maps, diagrams and aerial views of
excavations of Wadi Faynan. Historical/cultural significance, beauty and craft of these
arrowheads, singularly and in visual composition come together to create and enable new
work out of old.
10
References
1 CISA3. “Homepage.” Retrieved November 15, 2011. http://cisa3.calit2.net.
2 Levy, T. E., in prep. The Mountains were of Copper: 10,000 years of Ancient Mining
and Metallurgy in Faynan, Jordan. (Los Angeles: Cotsen Institute of Archaeology
UCLA, 2011), p. 30.
3 Levy, T. E., and S. A. Rosen. 1987. "The Chipped Stone Industry at Shiqmim:
Typological Considerations," in Shiqmim I. Edited by T. E. Levy, pp. 281-294. Oxford:
BAR International Series 356; Rosen, S. 1997. Lithics after the Stone Age. London:
Altamira; Rollefson, G. O. 2008. "The Neolithic Period," in Jordan - An Archaeological
Reader. Edited by R. B. Adams, pp. 71-108. London: Equinox.
4 Gopher, A. Arrowheads of the Neolithic Levant: a Seriation Analysis. (Winona Lake.
1994), p. 36.
5 “Techniques for Flint-knapping.” Videos set. Retrieved November 21, 2011.
http://www.ehow.com/videos-on_4514_techniques-flintknapping.html
6 Adams, R. “A Brief Biography.” Retrieved November 23, 2011.
http://russellbadams.brinkster.not/biography.htm.
7 Levy, T. E., in prep. The Mountains were of Copper: 10,000 years of Ancient Mining
and Metallurgy in Faynan, Jordan. (Los Angeles: Cotsen Institute of Archaeology
UCLA, 2011), p. 30.
8 Manovich, L. “Media Visualization: Visual Techniques for Exploring Large Media
Collections.” Retrieved November 15, 2011. http://manovich.net/articles.
9 Ibid
Organizational mission and the phenomenon of mission drift/creep: A perspective from the nonprofit sector
The purpose of this study is to explain organizational mission and the phenomenon of mission drift/creep in particular and to determine whether it should continue to be discouraged as is widely believed and practiced or encouraged as a process in organizational learning.
This research is an explanatory study within a sector that is admittedly very diverse in terms of organizational outputs, functions, and purposes.
This study seeks to examine the macro theoretical links that may explain the phenomenon of mission drift or creep across the sector.Dissertation Topic: Organizational Mission and the phenomenon of Mission Drift/Creep : A perspective from the Nonprofit sector
Submitted by
Claude Ivan Gooding
Doctor of Management Program
Fall 2012
Faculty Advisors:
David G. Anderson, Ph.D. and Eric Dent, Ph.D. Purpose and Scope of the Research
•
The nonprofit sector has evolved beyond its original charitable purposes and has over the years grown indistinguishable from for-profit enterprises. This study recognizes the contrast between what companies do and what companies say they do as a material fact of corporate life.
•
The purpose of this study is to explain organizational mission and the phenomenon of mission drift/creep in particular and to determine whether it should continue to be discouraged as is widely believed and practiced or encouraged as a process in organizational learning.
•
This research is an explanatory study within a sector that is admittedly very diverse in terms of organizational outputs, functions, and purposes.
•
This study seeks to examine the macro theoretical links that may explain the phenomenon of mission drift or creep across the sector. Research Questions
•
Question 1: In what ways is mission essential to organizational strategy or in other words, is it even relevant?
•Question 2: What is the phenomenon of mission drift and its role in nonprofit organization success and failure? Secondly, the study attempts to explain the phenomenon of mission drift or mission creep, recognizing there are nuanced differences in the meaning of the two constructs. Nevertheless, is this a process of natural selection that is inherently unavoidable or are these conscious determinations of management to move away from stated mission.
•Question 3: Under what conditions should mission drift or mission creep be encouraged or discouraged as a process of organizational learning?
Significance of this Research for Management
•
A glaring gap in research has been studies that focus on the de facto mission of organizations and how movement away from their core mission in practice, a phenomenon known as “mission drift” or “mission creep”, occurs. There has been a dearth of explanatory studies that focus on the phenomenon, how it occurs, and whether it can or should be avoided.
•
Understanding what is “mission drift” or “mission creep” is critical to strategic planners and to both for-profit and nonprofit managers, since it is integral to stakeholder legitimization. Building confidence in the mission of an organization is a major part of the work of a nonprofit since there is no profit motive. What an organization sets out to accomplish is largely captured in its mission statement, hence it stands to reason that perceptions of movement away from the intended mission will give rise to heightened concern or even distrust among stakeholders.
•The nonprofit sector is under siege, a crisis of confidence. This crisis stems not from the financial or economic conditions that have impacted the global economy within the last three to five years, even though this may have served to amplify the issue, but a growing lack of trust and support for the continued need and justification for, the tax exemption granted to this sector.
•If the doubts continue to persist and cogent arguments are not forthcoming to support the evolution of the sector and the changes that are apparent, then naysayers will continue to erode confidence and question continued support for the sector’s tax exempt status, which can ring the death-knell for thousands of organizations.
Main Literature Themes and Authors
Cluster theme: Mission and Stated mission
Pearce, J.A., & David , F.(1987). Corporate mission statements: The bottom line. Academy of Management Executives, 1(2), 109-106.
Desmidt, S., & Prinzie, A. (2008). The impact of mission statements: an empirical analysis from a sensemaking perspective. Academy of Management Proceedings, 1-6.
Cluster theme: Contingency and Resource Dependency perspective
Meinhard, A.G., & Foster, M. (2002). A contingency view of the responses of voluntary social service organizations in Ontario to government cutbacks. Canadian Journal of Administrative Sciences, 19(1), 27-41.
Barad, S., Maw, L., & Stone,N. (2005). Volunteermatch.org: balancing mission and earned-revenue potential. Strategy & Leadership, 33(2), 17-24.
Chetkovich, C., & Frumkin, P. (1999). Balancing margin and mission: nonprofit competition in charitable versus fee-based programs. Administration & Society, 35(5), 564-596.
Froelich, K.,A. (1998). To profit, or not to profit? Nonprofit Management & Leadership, 9(2), 201-204.
Cluster theme: Environmental perspective
Alexander, V. D. (1998). Environmental constraints and organizational strategies: Complexity, conflict, and coping in the nonprofit sector. Yale University Press.
Ruef, M. (1997). Assessing organizational fitness on a dynamic landscape: an empirical test of the relative inertia thesis. Strategic Management Journal, 18(7), 837-853.
Frumkin, P. & Clark, A. (2000). When mission, market and politics collide, values and strategies in the nonprofit human services. Nonprofit & Voluntary Sector Quarterly, 29(1), 141-164.
Cluster theme: Drift
Robinson, J.C., (2004). For-profit non-conversion and regulatory firestorm at carefirst bluecross blueshield. Health Affairs, 23(4), 68-83.
Copestake, J. (2007). Mission drift-understand it. Avoid it. ERS Review, 9(2), 20-26.
Jonker, K., & Meehan, W. F. (2008). Curbing mission creep. Stanford Social Innovation Review , 6(1). 60-65.
Cluster theme: Learning
Seanor, P., & Meaton, J. (2008). Learning from failure, ambiguity and trust in social enterprise. Social Enterprise Journal, 4(1). 24-40.Key Propositions Distilled from the Literature
•
Contingency and Resource Dependency theoretical perspectives partially explaining the phenomenon;
•
Environmental/Population Ecology and Institutional theoretical perspectives provide an alternative view that partially explain the phenomenon;
•
Organizational Learning schools of thought support learning from failure and pushes the argument for embracing mission drift/creep in a strategic and proactive manner rather than resist it.
Conceptual Framework Conceptual Framework Thesis statement
If one accepts the argument that “mission drift/creep” is inevitable due to inter-action with the environment, this author posits that, it could be managed so as to reduce, distrust, or questioning from stakeholders internal and/or external to the organization.
Managers can be more proactive in planning for change in mission resulting from a process of organizational learning. It therefore can be planned for, as opposed to be reacted to or resisted.
Research Approach & Formation of Argument
•
A systematic review of literature was conducted.
•
The intent was to find as much of the relevant studies that exist. The comprehensiveness of the search is critical to a successful systematic review hence this process was ongoing and continued to be updated over the last year.
•
Search results using the key words “mission statements” generated 9,277 results which were then narrowed based on the PAT criteria. It is in the screening process and the selection criteria that one either included or eliminated work in building the literature review.
•
The product of the systematic review is an evaluation and thematic synthesis of the work helping to support or refute the thesis of this paper. Systematic Reviews bring into focus the work already commenced and seeks to build on it. Findings
1.
There are two emergent perspectives, the first being that drift/creep is a process and secondly, it also represents changes in the content of organizations activities and behavior.
2.
The jury is mixed on the relevance and importance of mission statements. However, this study recognizes a common thread emerging that even though there are arguments for and against the value of mission statements, it is undisputable that organizational mission per se is important and relevant to identity formation, resource allocation, boundary setting and stakeholder legitimization.
3.
Missions fail when the mission, vision and goals are misaligned.
4.
The control whether it be of resources or by rules and regulations, either by external forces or internal to the organization itself seem to be at the core of several explanations of the cause of mission drift/creep.
5.
Organizations have accepted mission drift as a material fact of life but they should be proactive (via OL) in seeking to initiate, direct and control it.
Implications for Management Practice
•
An understanding of the nature of the phenomenon of mission drift/creep is critical to successful strategic planning in the nonprofit sector. It serves to provide practitioners with greater certainty in planning for mission driven activity and diminishes the issue of trust from the stakeholders’ perspective. Future Research Agendas
•
Trust is an important theme in management practice and there is tremendous value in looking empirically at mission-in-use vis-à-vis stated mission and in seeking greater insight into whether organizations stay true to their words.
•
How organizations manage change in mission is important to practitioners and academics alike. Research in benchmarking practices would be important in nonprofit management
Influence of national culture on entrepreneurship
This dissertation uses two measurements of national
entrepreneurial activity. Besides analysis of entrepreneurial
activity rate (quantitative; # entrepreneurs), the synthesis of
entrepreneurial motivation (qualitative; the ascendency of
improvement‐driven opportunity motive over necessity
motive) can illustrate the authentic influence of national
culture among entrepreneurs.Influence of National Culture
on Entrepreneurship
This dissertation uses two measurements of national
entrepreneurial activity. Besides analysis of entrepreneurial
activity rate (quantitative; # entrepreneurs), the synthesis of
entrepreneurial motivation (qualitative; the ascendency of
improvement‐driven opportunity motive over necessity
motive) can illustrate the authentic influence of national
culture among entrepreneurs.
o How do national cultures relate to entrepreneurial activity?
o How do national cultures relate to ascendency of
improvement‐driven opportunity motive over necessity
motive?
The influence of national culture on entrepreneurial activity
has attracted the interest of many scholars in diverse fields
including economics (e.g., Schumpeter, 1934), sociology
(e.g., Weber, 1930), and psychology (e.g., McClelland, 1961).
Schumpeter (1934) asserted that technological innovation
could be encouraged by entrepreneurial activities and
Berger (1991) addressed how entrepreneurial activities
would boost a country’s economic growth.
For practical value, this study would provide great insight for
entrepreneurs who want to explore overseas opportunities
and policy makers who create the regulations and systems
for globalization.
In general, researchers have hypothesized that
entrepreneurship is facilitated by cultures that are high in
individualism, low in uncertainty avoidance, low in power‐distance,
and high in masculinity (Hofstede, 2001).
Sample: GEM (Global Entrepreneurship Monitor) (Kelly,
Singer, & Herrington, 2012) data over 140,000 people in 54
countries on entrepreneurial engagement and attitude.
For statistical treatment, 26 countries in both factor‐driven
and efficiency‐driven economies are designated as
developing (poor) countries. The remaining 22 countries in
innovation‐driven economies are coded as developed (rich)
countries.
[TEA (or IN) = aPDI+bIDV+cMAS+dUAI+e] using the SPSS
(Statistical Package for the Social Sciences) software (PASW
Statistics 18.0), multivariate regression was utilized in order
to test the eight research hypotheses.
Hypotheses 5 to 8 – Cultural Influence on Motivation
IN Ratio
Improvement−driven entrepreneurial activity
Necessity−driven entrepreneurial activity
o Why are the TEAs of developed countries known for
their high entrepreneurial spirits (USA: 12.3%, South
Korea: 7.8%) lower than those of developing countries
(Chile: 23.7%, Thailand: 19.5%)?
o Is there any concern that TEA may distort the nature of
entrepreneurship?
o Are the entrepreneurial motives of developing
countries different from those of developing countries?
Tae H. Jeong
Doctor of Management
Advisors: Professor Eric Dent / Professor G. David Andersen
Hypotheses 1 to 4 ‐ Cultural Influence on Total
Entrepreneurial Activity (TEA)
Contrary to the traditional belief, individualism and
TEA were found to be negatively related.
On the motives of entrepreneurs, entrepreneurs in
developed countries would start businesses with
“improvement‐driven opportunity” motives. On the
contrary, the necessity motives seem to influence
more strongly in developing countries because there
are no other work options. The result suggests that in
each individual country, the ascendency of
improvement‐driven opportunity motive over
Today’s global world agonizes over economic
depression, notorious unemployment and financial
deficit. To overcome these obstacles, it is critical for
policy makers to boost entrepreneurship in each
country. Understanding the mechanism of the influence
of national culture on entrepreneurship is the first step.
To encourage total entrepreneurial activity in developing
countries, policy makers must consider enhancing their
collectivistic culture. In order to stimulate
improvement, individualism would be the key factor in
start‐up firms (high‐tech).
It will be significant to track down the entrepreneurship
data for the past 10 years to find trends. When
comparing GEM data from 2010 to 2011, there are some
small differences on the influence of national culture. If
there are any patterns s on the influence of national
culture, researchers can forecast the movement and
make relevant policies to boost entrepreneurship.
For the influence on entrepreneurship, further research
needs for surrogate of Hofstede’s national culture (e.g.
GLOBE, industry culture, organizational culture,
institutional theory, religion and spirituality).
TEA IN TEA IN TEA IN
PDI ‐.037 .007 .001 ‐.003 ‐.137 * .023
IDV ‐.149 ** .048 * .018 .054 ‐.231 ** ‐.005
MAS .039 ‐.069 *** .017 ‐.098 ** .044 ‐.014
UAI ‐.009 ‐.032 * ‐.005 ‐.011 .020 ‐.024
* p < .05; ** p < .01; *** p < .001
Total: 48 Countries Developed: 22 Countries Developing: 26 Countries
necessity motive is
associated
by high levels in
individualism, low
levels of masculinity,
and low levels of
uncertainty avoidance.
No Author (Year) Measurable Focus Data Source Statistics No. Reference*
1 Geletkanycz (1997) National culture on top executive
commitment to the status quo CORP 1,540 executives; 20
countries
Survey (Hofstede's
cultural indices) 92
2 Kogut & Singh (1988) National culture on the choice of
entry mode CORP 506 entry decisions; 13
countries
Secondary data
(Hofstede's
cultural indices)
1049
3
Kreiser, Marino,
Dickson, & Weaver
(2010)
National Culture on EO and GDP COUN 1,048 firms; 6 countries Survey (Hofstede's
cultural indices) 3
4 McGrath, MacMillan, &
Scheinberg (1992)
National culture on entrepreneurs
and non‐entrepreneurs INDI
1,217 entrepreneurs,
1,206 nonentrepreneurs;
9 countries
Survey (culture
measured in survey)
91
5
Mitchell, Smith,
Seawright, & Morse
(2000)
National culture on
entrepreneurial cognitive scripts
and the venture creation decisions
INDI
753 entrepreneurs
and nonentrepreneurs; 7
countries
Survey (culture
inferred from
nationality)
130
6 Naor, Linderman, &
Schroeder (2010)
National or Organizational culture
on manufacturing performance CORP 189 firms; 6 countries Survey & Secondary
data on GLOBE 6
7 Shane (1993) National cultural on rates of
innovation COUN 33 countries Secondary data on
trademark 121
8
Steensma, Marino,
Weaver, & Dickson
(2000)
National culture on the formation
of technology alliances CORP 1,846 SMEs; 7 countries
Survey (Hofstede's
cultural indices) 91
9 Tan (2002) National culture on entrepreneurial
strategic orientations COUN
60 Chinese firms/81
Chinese‐American /120
Caucasian‐American
Survey (cultural
values measured by
survey)
N.A.
10 Thomas & Mueller
(2000)
National culture on EO ( risk‐taking,
locus of control and
innovativeness)
INDI 1,790 students: 9
countries
Survey (culture
inferred from
nationality)
91
No. Country PDI IDV MAS UAI
Total Early‐Stage
Entrepreneurship
Activity (TEA)
Necessity‐
Driven
(% of TEA)
Improvement‐
Driven
(% of TEA)
IN
Ratio
1 Bangladesh 80 20 55 60 12.8 27.3 50 1.83
2 Guatemala 95 6 37 101 19.3 33.5 33.5 1.00
3 Iran 58 41 43 59 14.5 53 31.5 0.59
4 Jamaica 45 39 68 13 13.7 33 39.8 1.21
5 Pakistan 55 14 50 70 9.1 46.9 24.7 0.53
6 Venezuela 81 12 73 76 15.4 28.5 43.4 1.52
7 Argentina 49 46 56 86 20.8 33.1 44.7 1.35
8 Brazil 69 38 4 76 14.9 30.7 45.2 1.47
9 Chile 63 23 28 86 23.7 27.4 54.3 1.98
10 China 80 20 66 30 24 40.6 29 0.71
11 Colombia 67 13 64 80 21.4 25.1 30.1 1.20
12 Croatia 73 33 40 80 7.3 35.3 30.7 0.87
13 Hungary 46 80 88 82 7.3 31 29.2 0.94
14 Malaysia 104 26 50 36 4.9 10.2 71.8 7.04
15 Mexico 81 30 69 82 9.6 19.4 54.5 2.81
16 Panama 95 11 44 86 20.8 26.9 40.5 1.51
17 Peru 64 16 42 87 22.9 22.4 52 2.32
18 Poland 68 60 64 93 9 47.6 31.5 0.66
19 Romania 90 30 42 90 9.9 41.3 34.4 0.83
20 Russia 93 39 36 95 4.6 26.9 41.9 1.56
21 Slovakia 104 52 110 51 14.2 27.6 33.9 1.23
22 South Africa 49 65 63 49 9.1 34.8 39.3 1.13
23 Thailand 64 20 34 64 19.5 18.9 66.8 3.53
24 Trininad 47 16 58 55 22.7 14.9 43.9 2.95
25 Turkey 66 37 45 85 11.9 31.6 44.8 1.42
26 Uruguay 61 36 38 100 16.7 11.1 9.8 0.88
27 Australia 36 90 61 51 10.5 15 73.1 4.87
28 Belgium 65 75 54 94 5.7 10.4 72.4 6.96
29 Czech 35 58 45 74 7.6 27.3 56.5 2.07
30 Denmark 18 74 16 23 4.6 7.1 64 9.01
31 Finland 33 63 26 59 6.3 18.3 59.4 3.25
32 France 68 71 43 86 5.7 14.8 70.7 4.78
33 Germany 35 67 66 65 5.6 18.6 54.9 2.95
34 Greece 60 35 57 112 8 25.4 36.8 1.45
35 Ireland 28 70 68 35 7.2 29.5 36.9 1.25
36 Japan 54 46 95 92 5.2 24.9 63.5 2.55
37 Republic of Korea 60 18 39 85 7.8 41.5 36.2 0.87
38 Netherlands 38 80 14 53 8.2 9.1 62.3 6.85
39 Norway 31 69 8 50 6.9 4.3 70.5 16.40
40 Portugal 63 27 31 104 7.5 17.8 58.1 3.26
41 Singapore 74 20 48 8 6.6 16.2 52.6 3.25
42 Slovenia 71 27 19 88 3.7 12.1 51.2 4.23
43 Spain 57 51 42 86 5.8 25.9 39.3 1.52
44 Sweden 31 71 5 29 5.8 6.1 67.6 11.08
45 Switzerland 34 68 70 58 6.6 11.4 61.4 5.39
46 Taiwan 58 17 45 69 7.9 17.5 49.8 2.85
47 United Kingdom 35 89 66 35 7.3 17.2 46.3 2.69
48 United States 40 91 62 46 12.3 21.2 58.9 2.78
Independent variable Dependent variable
Factor‐Driven
Economies
Efficiency‐
Driven
Economies
Innovation‐
Driven
Economie
System dynamics perspective of Finger Lakes winery capacity utilization and implications of the Wine Industry and Liquor Store Revitalization Act for wine distribution
As a consequence of the Wine Industry and Liquor Store Revitalization Act, proposed
changes to New York State’s wine distribution system will potentially increase the distribution
of wine by allowing grocery stores to sell wine for the first time. The primary focus of this study
is to explore the process of production efficiency in wineries by comparing the current
distribution model with the new model that follows from systems changes as a result of this
proposed legislation. The research examined Finger Lakes winery capacity to meet demand
increases by applying an iterative five-step system dynamics modeling approach through a
simulation exercise. The rationale for using such an approach is that it illustrates the predicted
consequences of different percentage increases in demand on a winery’s current production
capacity. Outcomes from simulation are twofold: first, simulation provides and validates a
workable model that will provide further application for industry research and winery use; and
second, it determines that Finger Lakes wineries can meet the selected demand increases of
between 10 and 50 percent with existing current capacity. The paper concludes with a
recommendation for future research, considered in detail using Forrester’s (1968) market growth
model as adapted by Morecroft (1983).A System Dynamics Perspective 1
Abstract
Title of Dissertation: A System Dynamics Perspective of Finger Lakes
Winery Capacity Utilization and Implications of
the Wine Industry and Liquor Store
Revitalization Act for Wine Distribution
Warren D. Hamilton,
Doctor of Management, 2011
Dissertation Directed By: Dr. Leslie Dinauer
Professor and Program Director
Graduate School of Management & Technology
University of Maryland University College
As a consequence of the Wine Industry and Liquor Store Revitalization Act, proposed
changes to New York State’s wine distribution system will potentially increase the distribution
of wine by allowing grocery stores to sell wine for the first time. The primary focus of this study
is to explore the process of production efficiency in wineries by comparing the current
distribution model with the new model that follows from systems changes as a result of this
proposed legislation. The research examined Finger Lakes winery capacity to meet demand
increases by applying an iterative five-step system dynamics modeling approach through a
simulation exercise. The rationale for using such an approach is that it illustrates the predicted
consequences of different percentage increases in demand on a winery’s current production
capacity. Outcomes from simulation are twofold: first, simulation provides and validates a
workable model that will provide further application for industry research and winery use; and
second, it determines that Finger Lakes wineries can meet the selected demand increases of
between 10 and 50 percent with existing current capacity. The paper concludes with a
recommendation for future research, considered in detail using Forrester’s (1968) market growth
model as adapted by Morecroft (1983).
A System Dynamics Perspective 2
A System Dynamics Perspective of Finger Lakes Winery Capacity Utilization and Implications
of the Wine Industry and Liquor Store Revitalization Act for Wine Distribution
By
Warren D. Hamilton
Dissertation submitted to the Graduate Faculty of
University of Maryland University College in partial fulfillment of
the requirements for the degree of
Doctor of Management
2011
Advisory Committee:
Dr. Leslie Dinauer, Chair
Dr. James P. Gelatt
Dr. Robert P. Ouellette
A System Dynamics Perspective 3
Table of Contents
List of Tables 6
List of Figures 7
Chapter One
Introduction 9
Research Problem and Research Objectives 13
Research Questions 14
Chapter Two
Literature Review 17
Conceptual Framework 30
Chapter Three
Analysis and Synthesis 34
Step 1. Problem Articulation 35
Step 2. A Dynamic Hypothesis Sketch of
Interactions through Feedback Loops 36
The Current Industry Model 38
Capacity, Backlog, Delay, and Shipment 41
Capacity vs. Production: The Numbers 44
The Rationale for a New Model 47
Step 3. Formulation of the Dynamic
Hypothesis through Algebraic Equations 50
Step 4. Testing the Model through Simulation 57
Model Behavior and Equilibrium 60
A System Dynamics Perspective 4
Chapter Four
Research Method 62
The Rationale for Applying a Step Approach 63
Data Collection Process 63
Final Data Collection 64
Threats to Quantitative Validity 67
Ethical Issues 69
Chapter Five
Results : Step 5. Evaluation 70
Chapter Six
Conclusion 81
Limitations of the Research 83
Recommendations for Future Research 85
Appendices
Appendix A – Forrester’s (1968) Market Growth Model 90
Appendix B – Steps of the Modeling Process (Sterman, 2000) 96
Appendix C – List of Finger Lakes Wineries and Region Map 99
Appendix D – Winery Questionnaire 102
Appendix E – IRB Form 104
Appendix F – Informed Consent Form 109
Appendix G – Data Results from Simulation 111
Appendix H – Table of Winery Questionnaire Responses 115
Appendix I – Graphical Comparison of Simulation Results 116
A System Dynamics Perspective 5
Appendix J – Model Diagrams with Simulation Results 129
Glossary 171
References 174
A System Dynamics Perspective 6
List of Tables
Table 1. Percent of Case Sales in Finger Lakes Region by Wine Trail 37
Table 2. Percent of Case Sales by Distribution Channel 37
Table 3. Wine Production Capacity (in gallons) 45
Table 4. Finger Lakes Wine Production vs. Capacity (in gallons) 46
Table 5. Finger Lakes Production vs. Capacity (in cases) 47
Table 6. Simulation Results for a 10% Increase in Demand 71
Table 7. Data Results from Simulation Appendix G 111
Table 8. Table of Winery Interview Responses Appendix H 115
A System Dynamics Perspective 7
List of Figures
Figure 1. Modeling As an Iterative Process 34
Figure 2. The Current Wine Distribution System in the State of New York 39
Figure 2a. Current Distribution Causal Tree 40
Figure 3. Capacitive Delay 43
Figure 4. The Proposed Wine Distribution System in New York State: A New Model 48
Figure 4a. A Proposed Distribution Causal Tree 49
Figure 5. Wine Inventory Accumulation 50
Figure 6. Estimating Wine Shipments 54
Figure 7. Wine Inventory Correction 55
Figure 8. The Determinants of Wine Production 57
Figure 9. The Basic Wine Inventory Model (for Simulation) 59
Graphic Illustrations of Model Behavior with 10% Increase in Demand
Figure 10a Winery A 74
Figure 10b. Winery B 75
Figure 10c. Winery C 76
Figure 10d. Winery D 77
Figure 10e. Winery E 78
Figure 10f. Benchmark 79
Figure 11. Feedback Loops for S-Shaped Growth 86
Figure 12. Wine S-Curve Growth Pattern Vis-à-vis Saturation Levels 88
Appendix A – Forrester’s Market Growth Model (1968)
Figure A-1. Sectors of the Market Growth Model 91
A System Dynamics Perspective 8
Figure A-2. Order Fulfillment 92
Figure A-3. Capacity Acquisition 93
Figure A-4. Structure of the Sales Organization 94
Figure A-5. Structure of the Market Subsystem 95
Appendix I – Graphic Comparison of Percentage Demand Increases through Simulations
Figure I-a. Winery A 117
Figure I-b. Winery B 119
Figure I-c. Winery C 121
Figure I-d. Winery D 123
Figure I-e. Winery E 125
Figure I-f. Industry Benchmark 127
Appendix J – Simulations 129–170
A System Dynamics Perspective 9
CHAPTER ONE
Introduction
The Wine Industry and Liquor Store Revitalization Act (the Act), as first introduced in
New York early in 2009, was designed to amend alcoholic beverage control laws and to repeal
certain provisions of Prohibition-era rules created and firmly in place since the 1930s.
Proponents of the Act argue that the Finger Lakes Wine Industry (the Industry) is handicapped
by outdated restrictions that they believe prevent needed growth of the Industry and limit
opportunities for vendors to expand their businesses (New York State Assembly Summary
A08632, 2009). After months of debate and industry-wide attention, the legislation, as proposed,
continues to meet with factious resistance from wineries, retailers, distributors, and industry and
consumer groups. Interestingly, justification for the proposal is based on comprehensive
legislation that provides stimulus to those very wineries, retailers, distributors, and industry and
consumer groups that oppose the legislation. One continuing question yet to be answered is why
the very entities that might benefit the most from the proposed legislation have resisted and
pressured officials against bringing the Act to fruition. Although theories abound, there remains
scant vindication on either side for the conundrum. This project applies a systems approach to
provide greater understanding of wine distribution, considers change, and creates a vehicle by
which wineries can determine if they indeed have the capacity to meet the demands of
potentially changing operations, and, in fact determine if the legislation affords added value to
their strategic initiatives.
The relevance of this research is in using a systems model as a vehicle that provides a
meaningful approach to foster a better understanding of a potentially changing business
environment. The Industry is a major contributor to New York’s economy and accordingly
A System Dynamics Perspective 10
provides opportunity for agriculture, economic development, and tourism (New York State
Assembly Summary A08632, 2009). To put this in perspective, over the past 30 years, the New
York wine industry has expanded to more than 212 wineries. (There are now more than 60
wineries in the Finger Lakes region alone.) New York is America’s number three wine producer
in volume; it contributes over $6 billion in gross sales to the New York economy; employs more
than 36,000 people; and has increased tourism in rural areas, which has concurrently added to the
growth of other services (Cornell University College of Agricultural and Life Sciences, 2006).
Resistance to this progressive legislation has resulted in a deep division throughout the
Industry at a time when it is struggling to regain its position as a major U.S. producer of wine
(personal communications with area winery principals between June 10 and June 25, 2009, will
remain anonymous for this presentation to maintain confidentiality). Various arguments from
many perspectives illustrate the complex nature of expectations from all factions. For example,
according to a leading area winery principal, larger wineries stand to gain distribution in grocery
stores, which might be more cost effective as shipments of wine from wineries would be routed
to a single-store distribution center rather than delivered to multiple locations, as is the case with
the current model (personal communication, June 23, 2009). Conversely, many small wineries
have taken the position that they would be at a greater disadvantage because their lower case
production volume would not be attractive to large grocery chain store buyers; and, as a result,
they might not be given shelf space (personal communication, June 10, 2009). Even smaller
wineries that currently only sell from their own winery retail shops fear that they might never
have the chance at grocery store shelf space unless they can significantly increase production.
Small retail wine and liquor stores have also formed an alliance against the Act. Fearing
that they would lose wine and liquor sales to the large grocery stores, these retailers put pressure
A System Dynamics Perspective 11
on liquor manufacturers and distributors by threatening to boycott certain brands. In turn,
according to another leading winery principal, distributors have even pressured wineries to
oppose the proposed legislation, using a similar threat tactic (personal communication, June 25,
2009). The resulting division within the Industry is a consequence of this issue and is most
unfortunate as many entities cannot remain neutral. By taking a position, for example, a winery
is at risk of some future negative reprisal (personal communication, June 25, 2009).
Interestingly, the proposed legislation points to a very real business management
challenge that many Finger Lakes wineries are facing regarding radical changes to their
operational functionality and production processes in meeting increased demand from potentially
expanded distribution: namely, operations managerial challenges to wine production that involve
functional issues with order fulfillment, capacity acquisition, and sales. Although some wineries
have supported the legislation and might easily transition their operations accordingly, other
wineries will need a greater systems perspective regarding how to handle increased capacity
requirements and resulting changes necessary to winery operations in these functional areas. The
problem for these wineries is how they can achieve and maintain production efficiency with
radical systems changes.
Basically, it is not simply a matter of ramping up production to meet needed increases in
output; or is it? It might be that simple for a winery not currently operating at capacity, but not
every winery maintains such a position. Further, even if a winery is not currently operating at
capacity, can capacity utilization be increased to meet new demand? A systems approach can be
used to expose and illustrate how variables associated with the functional areas of order
fulfillment, capacity acquisition, and sales impact winery operations in both the current model
and the distribution model proposed by the Act. So, ramping up production efficiently in terms
A System Dynamics Perspective 12
of capacity utilization may suggest various limitations to operations depending on a winery’s
current capacity. However, to understand any model in a dynamic setting we must first articulate
a systems problem (Sterman, 2000). For purposes of this discussion this “division” has become
problematic for wineries as the apparent dilemma facing winery owners and managers tends to
disrupt planned output. By way of comparison, furnishing a new model that addresses the
problem of wine production to meet increased distribution and how that affects winery
operations provides a dimension of functionality for each winery principal to consider in the
decision-making process.
The very usefulness of a model is to create value through a comparison that can then be
applied to all mental models that have been formed (Forrester, 1968). Opinions and assumptions
formulated regarding support or resistance to the Act, if unfounded, only serve to illustrate the
varying degree of rationality in the decision-making process relative to mixed information or the
lack of information that is available to decision makers regarding the Act and how the industry
might change (Sterman, 2000). The basis for resistance to this legislation seemingly parallels the
idea that resistance to change is formulated because of blind spots and attitudes that result from a
preoccupation with new ideas, forcing new standards and new ways of thinking (Lawrence,
1954). Models can provide greater understanding of the functional relationships relative to
winery operations as a result of this change proposition.
A clear endogenous explanation of the distribution dynamics proposed by the Act,
relative to what each winery considers its normal operations to be, should provide for a rational
understanding of the proposed change. Comparison of the current model with the new proposed
model as presented here as a result of this study certainly provides for a greater systems
understanding. As such, modeling is used to illustrate the changes to winery operations as
A System Dynamics Perspective 13
proposed in the Act and how selected changes affect order fulfillment, capacity acquisition, and
sales. However, this is not simply a linear process, but rather a continually iterative process that
involves following a disciplined approach of including certain universal steps in the modeling
procedure (Sterman, 2000, p. 86), as is discussed in the literature review section of the paper and
further illustrated by the research method applied in this investigation. Moreover, any
understanding requires constant articulation of the problem and the analysis of that problem
relative to the system and the proposed changes to that system (Sterman, 2000). The rationale for
applying a systems approach to expose the dynamics associated with enhancing the distribution
system is clearly in providing a vehicle for an improved industry-wide understanding of how
proposed changes will impact winery operations and output. This must begin with each winery’s
focus on gaining a comprehensive understanding of the system dynamics at work relative to the
proposed legislation.
Research Problem and Research Objectives
The primary focus of this investigation is to explore the process of production efficiency
in Finger Lakes winery operations by comparing the current business model with a revised
model that results from systems changes proposed in the Wine Industry and Liquor Store
Revitalization Act. Accordingly, this research constructed the current system model and a new
proposed model that takes into account changes presented in the Act. Then a sector analysis of
distinct organizational subunits—identified as capacity acquisition, order fulfillment, and sales—
was conducted by employing Forrester’s (1968) market growth model to determine how winery
operations might be changed to improve performance as a result of the Act’s passage.
A System Dynamics Perspective 14
Intended results from this research project should provide readers and winery principals
with a comparative and comprehensive understanding of the pre- and post-Act systems models.
Accordingly, there is an underlying twofold purpose of this research. First, if the legislation is
eventually passed, this study will have produced a valuable systems schematic to illustrate how
wineries will need to adapt current operations to comply with proposed changes as a result of the
Act. The new systems model will help identify needed changes to certain variables inherent in
the functional areas of order fulfillment, capacity acquisition, and sales of winery operations.
These functional areas are also defined as the operations within organizational subunits of the
winery and are analyzed in relation to the customer demand function from the market, also
defined as a subunit in the Forrester (1968) market growth model (as illustrated in Appendix A).
Second, regardless of whether the legislation is ever brought to fruition, readers and principals
will have access to a schematic of the current model to compare with their current operating
structure and help them determine if necessary adjustments to operations processes are needed
to attain greater efficiency. For example, decision makers can adapt enhanced operations that
grow production steadily and for an extended period of time and not fail by applying a more
structured and comprehensive approach in line with their individual strategic planning initiatives
(Forrester, 1968).
Research Questions
All systems have three components: (1) structure, which consists of parts; (2) behavior,
conceptualized by inputs to a process, the process itself, and the outputs that result; and (3) the
interrelatedness of these parts within the system (Forrester 1961, 1968). This research project
chose to adopt Forrester’s (1968) definition of a system as “a grouping of parts that operate
A System Dynamics Perspective 15
together for a common purpose” (Forrester, 1968, p. 1-1). More importantly, these parts are
discrete and possess identifiable characteristics, behavior, and attributes. They do not act in
isolation but interact with each other in a process that ultimately produces an output. Moreover,
the outputs that result become future inputs to a continuation of the process, which suggests the
occurrence of constant change within a system that must also be considered. The difficulty in
understanding a system, however, is usually a result of misidentifying these variables, or simply
overlooking certain variables in terms of their interaction to reach a collective purpose. Systems
analysis is a problem-solving technique that decomposes a system and exposes the
interrelatedness of its component pieces to produce a better understanding of the system’s
structure (Whitten & Bentley, 2007, p. 160).
Early in the development of system dynamics theory, Forrester (1968) described a model
as a substitute for a system (Forrester, 1968, p. 3-1) and suggested that the process of modeling
can be used to illustrate the structure and interrelatedness of a system’s parts. Modeling is thus a
fundamental component of systems dynamics and can be used to identify the variables within a
system’s structure to gain an interpretation of their interrelatedness and effectiveness. Further, it
is essential to understand how all variables in a system are operationalized because a system’s
parts do not exist in a static environment. A systems analysis approach provides a useful
theoretical framework from which to measure and understand how effectively variables such as
inventory, expected demand, production, and resources are used and thus how efficient the
system is. Thus, a systems analysis approach allows for a more comprehensive understanding of
how change affects all three components within the system and can be applied relative to Finger
Lakes winery operations.
A System Dynamics Perspective 16
Research Questions
Two central questions guide this research:
Q1: How does systems theory provide a comprehensive understanding of operations
efficiency for Finger Lakes winery managers?
Q2: Using a systems approach, what are the predicted consequences to capacity for Finger
Lakes winery operations that result from the Wine Industry and Liquor Store Revitalization Act?
Here, the first research question highlights systems pe
Follower voice: Influence on leader behavior
Leadership and management theories, even more progressive ones such as transformational leadership and leader-member exchange, acknowledge the role of leaders in influencing followers to take actions they normally would not take alone. These theories are largely leader-centric and view the relationship from a hierarchical and unidirectional perspective. This dissertation examines the relationship between followers and leaders from a follower-centric point of view. The purpose is to determine the levels in which and to which followers influence leaders' behavior and decision-making processes.
One of the ways followers attempt to influence leaders is through the exertion of voice. In this study, voice exertion levels and the presence of experience, knowledge, and achievement factors are analyzed using a mixed methods research approach and analyzing 27 studies conducted over a 40-year period by notable academic and scientific researchers. The relationship between follower voice exertion levels are linked to the presence or absence of the attainment of experience, knowledge, and achievement that each actor acquires over time. The objective is to determine whether followers exert more voice and influence over leaders as experience, knowledge, and achievement grow over time.
The results of this study reveal that followers exert more influence over leaders than is acknowledged in both traditional and progressive leadership theories, including transformational and leader-member exchange theories. Followers do so through the exertion of voice, which can take various forms and occur at various levels. Follower voice exertion and therefore follower influence on leader behavior and decision-making is higher when the actors acquire experience and knowledge together.ABSTRACT
Title of Dissertation FOLLOWER VOICE: INFLUENCE ON
LEADER BEHAVIOR
Al Morasso,
Doctor of Management, 2011
Dissertation Directed By Dr. Thomas J. Mierzwa, Graduate School,
University of Maryland University College
Leadership and management theories, even more progressive ones such as
transformational leadership and leader-member exchange, acknowledge the role of leaders in
influencing followers to take actions they normally would not take alone. These theories are
largely leader-centric and view the relationship from a hierarchical and unidirectional
perspective. This dissertation examines the relationship between followers and leaders from a
follower-centric point of view. The purpose is to determine the levels in which and to which
followers influence leaders’ behavior and decision-making processes.
One of the ways followers attempt to influence leaders is through the exertion of voice.
In this study, voice exertion levels and the presence of experience, knowledge, and achievement
factors are analyzed using a mixed methods research approach and analyzing 27 studies
conducted over a 40-year period by notable academic and scientific researchers. The
relationship between follower voice exertion levels are linked to the presence or absence of the
attainment of experience, knowledge, and achievement that each actor acquires over time. The
objective is to determine whether followers exert more voice and influence over leaders as
experience, knowledge, and achievement grow over time.
The results of this study reveal that followers exert more influence over leaders than is
acknowledged in both traditional and progressive leadership theories, including transformational
and leader-member exchange theories. Followers do so through the exertion of voice, which can
take various forms and occur at various levels. Follower voice exertion and therefore follower
influence on leader behavior and decision-making is higher when the actors acquire experience
and knowledge together.
Key words: followers, followership, influence, leaders, leadership, power, voice
FOLLOWER VOICE: INFLUENCE ON LEADER BEHAVIOR
By
Alfred Morasso
Dissertation submitted to the Faculty of the Graduate School of the
University of Maryland University College, in partial fulfillment
of the requirements for the degree of
Doctor of Management
2011
Advisory Committee
Dr. Thomas Mierzwa, Chair
Dr. Yung-Chi Sung
Dr. Michael A. Evanchik
© Copyright by
Al Morasso
2011
FOLLOWER VOICE ii
DEDICATION
To Kristine, who never wavered in her support of me in this endeavor and never lost faith that I
could complete the work.
FOLLOWER VOICE iii
ACKNOWLEDGMENTS
This dissertation would not have been completed without the help and support of family,
friends, co-workers, cohort members, and members of University of Maryland University
College and New School University faculty.
To my wife, Kristine—thank you for the years of sacrifice. The faith you had in me gave
me the confidence I needed. To my daughters, Elizabeth and Sarah——your support has also
been of great value to me.
I have had the privilege of working with several people at Educational Testing Service
who volunteered to critique my writing several times along the way. Special thanks must be
given to Richard Roberts, Ph.D.; Catherine McClellan, Ph.D.; T. J. Elliott; and Marla Barr, Ph.D.
for their feedback and guidance. Your help has been invaluable.
The journey to completion is one I shared with several members of my University of
Maryland University College cohort. Thanks to all of them, especially Martha Reider. We have
grown together and it has been a pleasure participating with and learning from all of them.
There are also a number of university faculty members who taught and advised me since
I started the Doctor of Management program in 2007. I thank University of Maryland University
College faculty members Dr. Thomas Mierzwa; Yung-Chi Sung, Ph.D.; and Michael Evanchik,
Ph.D. for their countless hours of advising. It was Claudine SchWeber, Ph.D. who fostered my
interest in looking at leadership from a different perspective. Finally, I also acknowledge Edward
Powers, Ed.D., a graduate faculty member at The New School, for inspiring me to continue my
education and feeding my passion for learning more about human resources management,
leadership, and organizational behavior.
FOLLOWER VOICE iv
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION AND MANAGEMENT PROBLEM ......................................... 1
Introduction .................................................................................................................................... 1
Management Problem ................................................................................................................. 1
Research Question ...................................................................................................................... 3
Scope .......................................................................................................................................... 4
Definition of Terms..................................................................................................................... 4
Significance of Study ...................................................................................................................... 5
Organization of Dissertation Chapters .......................................................................................... 11
CHAPTER 2 LITERATURE REVIEW ....................................................................................... 13
Introduction .................................................................................................................................. 13
Leaders Need Followers ............................................................................................................... 13
Leaders Fill Follower Needs ......................................................................................................... 18
Leaders and Followers Have Specific Roles, Characteristics, and Traits..................................... 23
Positive Leader Characteristics and Traits ................................................................................ 24
Negative Leader Characteristics and Traits .............................................................................. 26
Leadership Trait—Charisma ..................................................................................................... 26
Follower Characteristics and Traits .......................................................................................... 31
Power Shifting After Needs Are Fulfilled ................................................................................ 32
Power and Influence Shift Between Leaders and Followers .................................................... 34
Follower Voice.......................................................................................................................... 34
Complexity Exists in the Relationship Between Leaders and Followers ..................................... 36
Increases in Follower Influence ................................................................................................ 42
FOLLOWER VOICE v
The Dyadic Relationship Between Leader and Follower ......................................................... 45
Transformational Leadership .................................................................................................... 46
CHAPTER 3 CONCEPTUAL MODEL ....................................................................................... 50
Introduction .................................................................................................................................. 50
Characteristics and Traits .............................................................................................................. 50
Followers and Followership .......................................................................................................... 51
Leaders and Leadership ................................................................................................................ 53
Relationship Between Leaders and Followers .............................................................................. 55
Conceptual Model—Shift From Leader-Centric to Follower-Centric Power Orientation ........... 58
Thesis Statement ........................................................................................................................... 66
CHAPTER 4 RESEARCH METHODOLOGY ........................................................................... 67
Research Approach ....................................................................................................................... 67
Research Design........................................................................................................................... 68
Study Set-Up ................................................................................................................................ 71
The Research Studies .................................................................................................................... 72
Systematic Review Construct ................................................................................................... 75
Evaluation Framework .............................................................................................................. 78
Research Study Analysis............................................................................................................... 80
Collecting Data ......................................................................................................................... 80
Analyzing Data ......................................................................................................................... 81
Concept Integration ....................................................................................................................... 81
Shape Findings .......................................................................................................................... 81
Threats to Validity .................................................................................................................... 81
FOLLOWER VOICE vi
Researcher Bias Validity Threat ............................................................................................... 82
Construct Validity Threats ........................................................................................................ 83
Internal Validity Threats ........................................................................................................... 83
CHAPTER 5 DATA ANALYSIS, RESULTS, AND DISCUSSION ......................................... 84
Research Study Data Analysis and Results .................................................................................. 84
Analysis of Research Studies .................................................................................................... 84
Analysis of Voice Levels—Findings ........................................................................................ 89
Factor Combination Frequency................................................................................................. 91
Operational Definitions ............................................................................................................. 94
Experience and Knowledge Factor Re-Evaluation ................................................................... 96
Relation of Experience and Knowledge Factors to Voice Exertion Levels ................................ 100
Results and Relationship to Transformational Leadership and Leader-Member Exchange
Theories.................................................................................................................................. 104
Study Weakness ...................................................................................................................... 106
Summary of Analysis .............................................................................................................. 106
Experience, Knowledge, and Achievement Factors ................................................................... 107
CHAPTER 6 CONCLUSIONS AND FUTURE WORK .......................................................... 109
Conclusions ................................................................................................................................ 109
Implications for Theory .............................................................................................................. 111
Implications for Leader-Member Exchange Theory ............................................................... 111
Implications for Transformational Leadership Theory ........................................................... 113
Implications for Practice of Management ................................................................................... 114
Recommendations for Future Research ...................................................................................... 116
FOLLOWER VOICE vii
REFERENCES ......................................................................................................................... 1199
APPENDICES .......................................................................................................................... 1311
FOLLOWER VOICE viii
LIST OF TABLES
Table 3.1 Follower and Leader Characteristics and Traits—The Dyadic DNA .......................... 55
Table 3.2 Relative Voice and Influence Exertion Levels ............................................................ 65
Table 4.1 Research Methodology, Approach, and Design Process ............................................. 70
Table 4.2 Keyword Search Table................................................................................................. 74
Table 4.3 Systematic Review Construct Elements ...................................................................... 75
Table 4.4 Evaluation Framework ................................................................................................. 79
Table 5.1 Follower and Voice Exertion Levels and Frequencies ................................................ 87
Table 5.2 Factor Combination Frequency ................................................................................... 92
Table 5.3 Factor Frequencies of Individual Studies in the Literature.......................................... 94
Table 5.4 Factor Combination Frequency—Re-evaluation ......................................................... 98
Table 5.5 Factor Combination Frequency—Comparison of Original (I) and
Re-Evaluated (II) Assignments .................................................................................... 99
Table 5.6 Factors and Voice Level Frequencies for Follower and Leader ................................ 101
FOLLOWER VOICE ix
LIST OF FIGURES
Figure 3.1. Condition A—No voice adjustment and high variance in strength of voice between
leader and follower. ...................................................................................................................... 60
Figure 3.2. Condition B - Moderate voice adjustment and reduce variance in strength of voice
between leader and follower. ........................................................................................................ 61
Figure 3.3. Condition C—Leader and follower alignment of voice strength. ............................. 62
Figure 3.4. Conceptual model Voice and influence level continuum. ......................................... 63
Figure 5.1. Follower and leader voice levels. .............................................................................. 90
Figure 5.2. Follower and leader voice levels——revised. ........................................................... 91
Figure 5.3. Factor combination distribution. ............................................................................... 93
Figure 5.4. Factor combination distribution change—Original vs. re-evaluated. ..................... 100
Figure 5.5. Experience and knowledge factors and follower voice exertion level. ................... 103
Figure 5.6. Experience and knowledge factors and leader voice exertion level. ....................... 103
FOLLOWER VOICE x
FOLLOWER VOICE 1
CHAPTER 1 INTRODUCTION AND MANAGEMENT PROBLEM
Introduction
The purpose of this dissertation is to examine the leader-follower relationship from the
follower perspective, especially how followers influence leader behavior and decision-making.
The analysis focuses on determining the extent to which followers influence leaders and how
followers affect the decision-making process in organizations. During the research and analyses
processes, components of several management and leadership theories are examined to
determine whether they accurately reflect the follower experience and perceptions of the
relationship with leaders. Of particular interest are influence and power exchanges between
leader and follower. In addition, data from 27 research studies in which dyadic relationships
exist between leaders and followers are analyzed to determine the extent to which followers
influence leaders. The analyses of both theory and research include terms, characteristics, and
traits describing leaders and followers and whether these descriptors adequately reflect the
dynamics of the relationship between leaders and followers.
Management Problem
The complexity of the relationship between leaders and followers is affected by
sociological, economic, political, psychological, and other factors. These factors are not unlike
those that have influenced behavior since humankind emerged. Leader and follower roles
emerged as a result of societal evolution. “Humans evolved as group-living animals because
there was safety in numbers in a hostile environment that had plenty of predators and a limited
food supply” (Winsborough, Kaiser, & Hogan, 2009, p. 9). To better ensure survival of the
group, individual members adapted their behaviors so these individuals can work together.
FOLLOWER VOICE 2
“Group coordination facilitated by efficient decision-making (where a trusted and competent
individual took the initiative and others chose to go along) proved to be the most effective
solution” (Winsborough et al., 2009, p. 9).
From this collective nature, leaders continued to emerge and evolve. Structured societies
were built and continue to be built upon the abilities of one person or group of people to
influence behaviors of others—individuals or groups who allow themselves to be influenced to
do things they would not normally do on their own. This relationship grew out of necessity.
Social coordination is best facilitated by a decision-making process in which one individual
initiates a plan and others agree to pursue it (Winsborough et al., 2009). Without a leader to plan
and coordinate the activities of the group, attainment of goals and objectives required for the
group’s survival could be threatened. Traditionally, these influencers have been referred to as
leaders, while those who are led are referred to as followers.
Supporting the assertion that the relationship between leader and follower is complex
reflects the reality that there are no real clear definitions of leader or follower. For example, the
word followers can describe those in corporate settings who are led by managers or executives
who possess the authority to delegate work and have the ultimate accountability for results.
They come together in a formal way, with a common purpose or objective to achieve a goal very
often under the direction of someone in a superior position. “Trade unions, governments,
business corporations, political parties, and the like are formal structures in the sense that they
represent rationally ordered instruments for the achievement of stated goals” (Selznick
Providing Access and Equality for UMUC's Students with Disabilities - DE Oracle
DE Oracle @ UMUC
An Online Learning Magazine for UMUC Faculty
Center for Support of Instruction
Providing Access and Equality for UMUC's Students with Disabilities
Robyn Seabrook
Assistant Vice President, Institutional Resolution and Accessibility
Other
Published: May-June 2012
Category: » Online-pedagogy » Accessibility
Overview of UMUC's Office of Disability Services
UMUC's Office of Disability Services (ODS) resides within the newly established Office of Institutional
Resolution and Accessibility. This new office is dedicated to proactive conflict management and
resolution through training, mediation, policy improvement, and the provision of effective
accommodations and services to the university community.
Working closely with faculty and students (approximately 250–300 per semester), ODS assists with and
manages the proper development and implementation of reasonable accommodations for university
staff, faculty, and students in accordance with the Americans with Disabilities Act of 1990 (ADA),
including changes made by the ADA Amendments Act of 2008, and Section 504 of the Rehabilitation
Act of 1973 (Section 504). The overall purpose of the ADA is to provide equal access and a level
playing field for people with disabilities. The ADA often means that people with disabilities may need
reasonable accommodations (such as extra time on assignments) to achieve equal access. Section 504
prohibits discrimination based on disability in programs or activities receiving federal financial
assistance. Title II of the ADA prohibits discrimination based on disability in public entities. These laws
are enforced by the U.S. Department of Education's Office for Civil Rights (OCR) and the Equal
Employment Opportunity Commission (EEOC). Students may seek internal or external redress when
they believe that their accommodations have not been implemented properly, that they have been
discriminated against in some other way, or that they are the subject of retaliation based on their
disability-related complaints.
UMUC students who seek disability accommodations under these legal provisions must register with
UMUC's Office of Disability Services and work within the office's established framework for providing
accommodations. This accommodations process is described in more detail below.
Overview of UMUC's Accommodations Process
Unlike students enrolled in P–12 public education, college students are not automatically entitled to
receive special education accommodations. Students with disabilities in higher education, including
those at UMUC, are required to self-identify to receive reasonable accommodations. In addition,
students enrolled at UMUC are expected to act as self-advocates with the support of ODS to ensure
proper implementation of their accommodations. Once a student with a disability self-identifies and/or
requests accommodations, ODS begins an analysis to determine whether the student qualifies for ADA
accommodations. The analysis includes the following steps:
Determining whether the student is an individual with a disability within the meaning of the ADA;
Engaging in an interactive dialogue with the student, using the student as a source of information to
determine how the student's condition or disability impacts him/her and to decide what
accommodations are most suitable;
Determining whether the accommodation is reasonable and readily achievable, which is typically done
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by reading the course description, reviewing the course syllabus, and working with academic directors
and/or faculty;
Determining whether the nature of the course is fundamentally altered by the provision of the
accommodation; and
Determining whether the provision of the accommodation presents an undue financial or administrative
burden on the university.
After ODS staff complete this analysis and determines that a student qualifies for ODS assistance,
accommodations are created and a final accommodation letter is sent to the faculty and the student.
Ideally, this process should take place three to four weeks prior to the start of each semester/term.
Students are encouraged to contact the ODS office in advance so that staff have sufficient time in
which to communicate with students, make a proper assessment, and set up appropriate
accommodations.
What is a "Disability"?
According to the ADA, a person with a disability is someone who:
1. Has a physical or mental impairment that substantially limits one or more major life activities;
2. Has a record of such an impairment; or
3. Is regarded as having such an impairment.
ODS relies primarily on a student's medical or other professional documentation to determine whether
he/she is qualified to receive accommodations. Documentation used to support an ADA request must:
Be current (generally not more than three years old);
Provide a clear description of the student's disability and current level of functioning;
Clearly describe the student's functional limitations in the educational setting; and
Be completed by a certified professional who holds the credentials to address the student's disability.
Disability Categories
The documentation provided by the student will identify the disability category and assist ODS in
understanding the student's functional limitations so that appropriate accommodations can be
developed. A common misconception is that disabilities are visible. However, many of the students
registered with ODS are living with invisible mental, emotional, psychological, and learning disabilities
—including students who have been diagnosed with depression, bipolar disorder, attention deficit
disorder (ADD), traumatic brain injury (TBI), and post-traumatic stress disorder (PTSD). In addition,
ODS assists students with the following medical conditions:
Paralysis
Cancer
Diabetes
Chronic severe migraines
Chronic fatigue syndrome
Epilepsy
Visual impairments/blindness
Hearing impairments/deafness
Although ODS serves students with a variety of disabilities, not every medical condition is covered by
the law. Conditions that are temporary in nature, such as pregnancy, broken/sprained limbs, and
allergic conjunctivitis, are excluded from the legal definition of disability. Universities are not required
to provide accommodations for these circumstances. Although temporary conditions do not qualify for
services from ODS, ODS staff will still attempt to facilitate a resolution with the student's instructor.
Accommodations and Services
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Once the ODS staff confirms that the requesting student is an individual with a disability who is entitled
to receive accommodations, the staff will work with the student and faculty/academic department to
develop reasonable accommodations based on the student's individual needs and course requirements.
Under the ADA, a reasonable accommodation is a modification or adjustment to a course, program,
service, activity, or facility that enables a qualified student with a disability to have an equal
opportunity to attain the same level of performance or enjoy equal benefits and privileges as are
available to similarly situated students without disabilities.
UMUC is not required to fulfill students' every request. Instead, the university will provide what the
student needs so that he/she is given equal access to the course. Similarly, universities are generally
not required to provide students with personal devices or assistance for personal use, including, but not
limited to, wheelchairs, eye glasses, hearing aids, transportation, special classes, personal assistance
for eating or dressing, and other personal services or readers for personal use. While ODS generally
does not provide assistive technology for student use, the office will provide technical assistance to
students who need it. Finally, ODS will not grant accommodations that will fundamentally alter the
essential components of any course. ODS will craft a variety of accommodations depending on the
student's needs. Some of the most common accommodations are:
Test-taking accommodations
Sign language interpreters
Transcription
Alternate format materials
Simplified directions
Flexibility with deadlines/additional time on assignments
A future installment regarding disability accommodations will feature additional resources for UMUC
faculty related to collaborating with ODS as well as tips and strategies for working with student
disability issues.
For More Information
To receive more information/training on students with disabilities or course accessibility, please do not
hesitate to contact the Office of Disability Services at [email protected]
(mailto:[email protected]) or 240-684-2287 240-684-2287. Additional information is also
available on the ODS Web site (http://www.umuc.edu/students/support/disabilities/) .
About the Author(s)
Robyn Seabrook is the Assistant Vice President for Institutional Resolution and Accessibility at UMUC. She has also served as
Associate General Counsel in UMUC's Office of Legal and Government Affairs. Prior to joining UMUC, Robyn was an education
law associate with a Virginia law firm. She also worked with the Virginia Department of Education's Office of Dispute
Resolution and Administrative Services, where she investigated and resolved special education law complaints throughout the
state. Robyn earned her bachelor's degree from the University of Virginia and her J.D. from Temple University School of Law.
She is a member of the Maryland and Virginia state bars.
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Creating Community in Online Classrooms - DE Oracle
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Creating Community in Online Classrooms
Sabrina Fu
Collegiate Professor
School of Undergraduate Studies
Published: January-February 2012
Category: » Online-pedagogy » Teaching-strategies
Introduction
Humans are social animals; as social animals, we learn best when we feel we are part of a learning
community. Researchers such as Braxton, Hirschy, and McClendon (2004), Burkhard (2007), Cheng
and Vassileva (2006), Gronek (2005), and Tinto (2003) describe some methods in which this concept is
utilized. Students apply to universities whose learning communities they want to join based, in part, on
both the physical setting and student body profile, and colleges have historically formed their learning
communities through their selective admissions processes. By contrast, UMUC prides itself on being an
open university with a student body that spans a wide range of ages, races, socio-economic standings,
and a number of other distinguishing characteristics. In addition, with so many classes online that have
little or no face-to-face interaction, forming community at our institution is one step removed from that
of traditional universities. It is a challenge to unite as diverse a group of learners as we have at UMUC
and for everyone to thrive, but it is also an opportunity to see how well we can grow and learn together
in the 21st century. This article discusses various approaches I have taken to help build community
online with a diverse student body and the results of those methods.
Background
I began teaching online for UMUC in fall 2001 as a new adventure. I found that some students excelled
online while others faded away. I used e-mail to reach out to students who were falling behind. Most of
the time, it did not work—and that was frustrating.
It was clear from comments made by students both in the online classroom and in private e-mails to
me that they had little connection with their classmates and the university as a whole during their time
at UMUC—and essentially none after they left.
Based on my own undergraduate peer-mentoring experience (I had been part of a institution-wide
program that reached out to students to help increase retention of under-represented groups), I
wondered whether we would be able to increase connections at UMUC by allowing students to reach out
to each other in a less formal manner and whether we could form online communities as a way to
connect the members of our diverse student body to each other and to the university.
Early Online Community Building Work and Challenges
Various studies (for example, Braxton, et al. (2004), Likins (1991), and Tinto (1993)) have shown that
college student retention rates increase with increased identity with the college due to a sense of
community among classmates and professors. Using the results of these studies, I began emphasizing
conversations between students and also students making connections between concepts learned in the
classroom and their everyday lives as part of forming community in my own online classrooms. The
connections and relevant conversations between students—including providing different perspectives
and gentle clarifications and corrections of each other's inputs—were all part of classroom discussions
Creating Community in Online Classrooms - DE Oracle
that typically amounted to about 20% of their overall grade. Students actively participated in helping
each other learn in these discussions, as evidenced by both the quality and quantity of conference
posts. (In my present Air Quality Management class, for example, one weekly conference had over 280
posts, with the majority of those posts adding to the conversation on the topics read and the video
presentations viewed that week.)
At the same time, it became clear, too, that forming community outside individual classrooms was also
needed, and so I was thrilled to become a part of UMUC's outreach to students with the creation of the
Environmental Management Club in 2005. In this online club space, students can continue to form
community outside their individual classrooms, and UMUC alumni can come back to discuss new
careers they have started—thus allowing current and former students to form connections with each
other.
For almost a decade now, I have attempted to build community in my online classrooms through active
discussions in which I help students think critically about issues and encourage them to make
connections and share experiences that are related to the concepts we cover in each course. I have
done this for courses in education, physical science, behavioral science, and environmental
management. In some classes, the students have shared a great deal, allowing their fellow
classmates—as well as myself—to bond with them and learn from them.
But efforts to create community do not always succeed with every student. Some students just do not
want to share, and others have issues with delving deeper into concepts and topics. There are also
some students who just post quickly and then run off to other things in life—which does happen with
those students who work full time and/or have several other responsibilities on a daily basis.
Overcoming these issues requires an extensive amount of intervention on the instructor's part so that a
sense of community amongst all (or most) of the class members can be created. Although these same
issues are present to some extent at other institutions, most of them do not face the same challenge as
we do at UMUC in uniting such a diverse group of learners.
A New Approach
A few years ago, I became even more interested in building community online as a result of my
neighborhood work to help people change towards more sustainable behaviors. Social science research,
studying a range of behaviors from hand-washing to energy conservation to recycling, indicates that
the dominant factors in changing people's behaviors are associated with a sense of belonging in
society. Consequently, I increased my efforts to facilitate a sense of belonging among my students by
providing a safe place where they could share and talk without any interference from me.
BEHS 365 Individuals, Society, and Environmental Sustainability, the course in which I tried this new
approach, is an interdisciplinary course examining the state of our environment, how we got here, what
behavioral changes we need to move toward sustainability, and the role of individuals and society in
that movement. There are no prerequisites, and students come from a wide range of backgrounds.
Social science evidence, such as that noted by Guerin, et al. (2001), Nigbur, et al. (2005), Valle, et al.
(2005), Price (2008), and Welte (2010), shows that human beings are most likely to change when they
feel that their community is changing with them—a concept I particularly wanted to capitalize on as we
discussed recycling and sustainability behavior changes throughout the course.
To help the learning process, I tapped into the resources that students could provide for each other in
such an interdisciplinary class by creating a separate "Who are we?" conference in the classroom. The
purpose of this conference was not to give, find, or evaluate answers but rather to share relevant
personal stories and thoughts. Participation in this conference accounted for a small portion of the
students' grades. There were no right or wrong answers to grade in this conference, which was
challenging for me, given my scientific background of having correct answers regarding the occurrence
(or not) of specific reactions and the question of how to quantify the resultant data.
Creating Community in Online Classrooms - DE Oracle
The conference rules were as follows:
There are no right or wrong answers, but please share genuinely.
I read, but will not respond unless there is something inappropriate in that conference.
Postings need to be done on time, with the first posting done at about 40% of the course completion
and the following posts due each of the weeks after the first posting.
For completing the six requirements below on time, students obtain 100% for 3% of their final grade:
First, provide a bit of your background by telling us a story that you think is relevant to the themes in
this class.
1.
2. Respond to at least two other students' stories.
3. Respond to all students who have responded to your story.
4. Tell us the most dominant phrase you associate with this class.
5. Hypothesize on what you think is the largest barrier to your own change.
Environmental change requires a "we" mentality. Who do you think the "we" consists of in
environmental change?
6.
I conducted this "Who are we?" conference exercise for a 13-week class in spring 2011 and for a
12-week class in summer 2011. Both classes produced similar results. When compared to classrooms
without the conference, I observed the following results in the experimental classes:
Students posted more frequently: There were 20–30% more postings each week when averaged over
all the students in the class.
Postings in the non-graded conference (Water Cooler) were almost doubled.
The topics in the final assessment tended to be more creative and have greater depth.
I tried this same exercise in my 8-week class in fall 2011. With the 8-week format, students were
rushing their input into the "Who are we?" conference as one more thing they needed to do in a short
timeframe. Comparing students' comments in this conference and all the other classroom assessments
in both the 12- and 13-week formats versus the 8-week format indicates that reflective conferences
work best with longer terms. However, I continue to use the interactive discussions in all of my
classrooms to tie the concepts we are discussing in class to our everyday lives and our communities
because it helps students question, share, discuss, and learn from each other as a community of
lifelong learners.
Summary
Forming community in online classrooms can help enhance the learning environment, resulting in both
higher quality and a greater quantity of postings in conferences and better quality final assessments.
The difficulty in forming community online is in creating an engaging classroom that encourages
students to come back frequently and share. By creating a safe place in the online classroom where
students can make emotional connections with each other, learning has the potential to improve.
References
Braxton, J. M., Hirschy, A. S., & McClendon, S. A. (2004). Toward understanding and reducing college
student departure. ASHE-ERIC Higher Education Report, 30(3). San Francisco: Jossey-Bass.
Burkhard, B. (2007, May). Creating a virtual student community at the University of Maryland
[University College]. Perspectives Online, 45(5). Retrieved from http://www.historians.org
/perspectives/issues/2007/0705/0705tea1.cfm (http://www.historians.org/perspectives/issues/2007/0705
/0705tea1.cfm)
Cheng, R., & Vassileva, J. (2006, September). Design and evaluation of an adaptive incentive
mechanism for sustained educational online communities. User Modeling and User-Adapted
Interaction, 16(3), 321-348.
Creating Community in Online Classrooms - DE Oracle
Gronek, E. K. H. (2005). Virtual student organizations: Building community in online degree programs.
Distance Learning, 2(4), 15-17. Retrieved from Education Research Complete database.
Guerin, D., Crete, J., & Mercier, J. (2001, June). A multilevel analysis of the determinants of recycling
behavior in the European countries. Social Science Research, 30(2), 195-218. Retrieved from
ScienceDirect.
Likins, J.M. (1991). Research refutes a myth: Commuter students do want to be involved. NASPA
Journal, 29, 68-74.
Nigbur, D., Lyons, E. Uzzell, D., & Leach, R. (2005). The Surrey Scholar Research Project in Waste
Recycling, 2003-2004. Full Report to Guildford Borough Council.
Price, M. (2008). Changing behaviors by degrees. American Psychological Association, 39(3), 48.
Retrieved from http://www.apa.org/monitor/2008/03/planet.html (http://www.apa.org/monitor
/2008/03/planet.html)
Tinto, V. (1993). Leaving college: Rethinking the causes and cures of student attrition (2nd ed.).
Chicago: University of Chicago Press.
Valle, P.O.D., Rebelo, E., Reis, E., & Menezes, J. (2005, May). Combining behavioral theories to predict
recycling involvement. Environment and Behavior, 37(3), 364-396. Retrieved from Psychology: A SAGE
Full-Text Collection.
Welte, T.H.L., & Anastasio, P.A. (2010). To conserve or not to conserve: Is status the question?
Environment and Behavior, 42(6), 845-863. Retrieved from Psychology: A SAGE Full-Text Collection.
Related Resources
LaPadula, M. (2003). A comprehensive look at online student support services for distance
learners. The American Journal of Distance Education, 17(2), 119-128.
Oskamp, S. (2000). Psychological contributions to achieving an ecologically sustainable future for
humanity. Journal of Social Issues, 56(3), 373-390.
Tinto, V. (1975). Dropout from higher education: A theoretical synthesis of recent research. Review of
Educational Research, 45(1), 89-125.
About the Author(s)
Sabrina Fu has taught for UMUC since 2001 in subjects ranging from natural science to environmental management to
education to social science. In addition to teaching at UMUC, she works on sustainability issues in Howard County, MD,
volunteers for a variety of organizations, and enjoys time with her two daughters and husband. Prior to teaching at UMUC,
she was trained as a surface scientist at the University of California, Berkeley, received a post-doctoral fellowship at the Naval
Research Center, and managed projects in radioactive and hazardous waste remediation at the Catholic University of America.
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[UNAVAILABLE] Entrepreneurship and Innovation
THIS WEBCAST IS NO LONGER AVAILABLE VIA THE LINK.
Entrepreneurs act as catalysts for economic change and research, which indicates that they are highly creative individuals who imagine new solutions by generating opportunities for profit or reward. They often possess innate traits, such as a propensity for risk-taking, and are characteristically innovative—often introducing new technologies, increasing efficiency and productivity, or generating new products or services. This view of entrepreneurship builds on the work of Joseph Schumpeter who introduced the idea that macroeconomic equilibrium is being constantly destroyed by entrepreneurs' innovations and that of Robert Solow who established the primacy of technological progress in the advancement of society. It is also supported by Clayton Christensen's concept of disruptive innovation, which describes a process by which products and services threaten existing market leaders by competing from unexpected directions and displacing established competitors.Presented by The Graduate School and the Alumni Association at University of Maryland University College
Moderator: Dr. Michael Evanchik, Associate Dean, The Graduate School, University of Maryland University College
Webinar Series on InnovationWebinar Series on Innovation
•
Jan 19 – The Era of Open Innovation
Dr. Tom Mierzwa
•
Feb 16 – Entrepreneurship and Innovation
Dr. Subash Bijlani
•
Mar 15 – Using Design Thinking to Deliver Systemic Innovation
Mr. Roy Luebke
•
Apr 19 – Social Networking: The Essence of Innovation
Dr. Jay Liebowitz
2
Presenter: Dr. Subash Bijlani
Professor of Practice
The Graduate School
University of Maryland University College
Entrepreneurship
and InnovationDiscussion Agenda
Entrepreneurship and Innovation in Economic Development
Global shifts
Economics perspective
Innovation
Entrepreneurship
The entrepreneurial ecosystem
Q & A
4
Entrepreneurship and Innovation in Economic Development
In US companies less than 5 years old accounted for nearly all net job creation in the United States between 1980 and 2005.
New firms create on average approximately 3 million jobs in US each year. 5
Kauffman Foundation Research Series (July 2010)Growing global competition
6
There is an upsurge in entrepreneurship around the world – entrepreneurs are now numbering near 400 million in 54 countries
Over 140 million of these entrepreneurs expect to add at least five new jobs over the next five years. These figures and growth projections affirm that entrepreneurial activity is flourishing across the globe.
Global Entrepreneurship Monitor (2011), Acs, Z. and Szerb, L. (2010)The rise of the ‘rest’
7
The rise of the rest is one of the phenomenal changes in the last half of the twentieth century.
Amsden, A.H. (2001), van Agtmael, A. (2007), Zakaria, F. (2008).
For the first time in history less developed countries have industrialized and caught up in industries requiring large amounts of technological capabilities.Economic Perspectives
Classical economics did not incorporate a systematic treatment of innovation or entrepreneurship.
The dominant perspective of most economists over the last two centuries, represented by the works of Roy Harrod (1900-1978) and Evesy Domar (1914-1978) to explain an economy's growth rate in terms of the level of saving and productivity of capital.
It was based on an exogenous technology progress model - a phenomenon coming from outside the economic system. 8
Domar, E. (1946), Harrod, R. F. (1948)Leontief Paradox
Leontief (1936) reached a paradoxical conclusion that the USA, a capital abundant country, was exporting labor-intensive commodities and importing capital- intensive commodities.
It undermined the validity of the Heckscher-Ohlin theory that countries with plentiful natural resources will generally have a comparative advantage in products using those resources. 9
Leontief, W. W. (1936)
Wassily Leontief
(1905-1999)Solow’s ‘Exogenous’ Residual
10
Robert Solow found an ‘exogenous’ residual associated with technical change in US economy according to calculations that related national output to capital and labor inputs only.
About four-fifths of the growth in US output per worker emanated from technical progress.
Robert Merton Solow
(born 1924)
Solow, R. M. (1957) 11
Endogenous growth theory tried to overcome this shortcoming by building macroeconomic models out of microeconomic foundations.
In Endogenous growth theory investment in human capital, innovation and knowledge are significant contributors to economic growth.
Endogenous growth theory demonstrates that national policy measures have an impact on the long-run growth rate of an economy.
Romer’s model
(Romer, 1990)
Paul Romer
(born 1955)Creative Destruction
“The fundamental impulse that…keeps the capitalist engine in motion comes from the new consumers, goods, the new methods of production or transportation, the new markets, the new forms of industrial organization that capitalist enterprise creates”
The process of Creative Destruction is the essential fact about capitalism. It is what capitalism consists in and what every capitalist concern has got to live in…”
12
Schumpeter, J. A. (1939)Kondratiev waves Pace of Innovation
1999
60 yrs
55 yrs
40 yrs
50 yrs
30 yrs
1735
1845
1900
1950
1990
2020
Water Power
Textiles
Iron
Steam Rail Steel
Electricity
Chemicals
Internal-Combustion
Engine
Petrochemicals
Electronics
Aviation
Digital
Software
Media
Biotech
1st Wave
3rd Wave
2nd Wave
4th Wave
5th Wave
13
Kondratiev, N. D. (1935). Innovation and Inventions
Invention To conceive the idea
Innovation To use - the process by which an invention or idea is translated into the economy
14
Examples:
Dot-com boom
Clinical medicine
iPod
IBM PC 15
Processes
Organizational forms
Systems
Services
Business models
Products
Innovation
Types of innovation
Carlsson & Stankiewicz (1995), Dosi’s (1988), Lundvall (1992), Nelson & Rosenberg (1993) Innovation opportunities
16
Peter Drucker, defined 7 classes of “Opportunities”. He named these the "Sources of Innovation":
The unexpected
Incongruities
Process needs
Industry and market structure
Demographics
Changes in perception
New knowledge
Drucker, P. F. (1985), Dean, T. J. and McMullen, J.S. (2007)Disruptive innovation
The theory of disruptive innovation, suggested by Clayton Christensen, describes a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves ‘up market’, eventually displacing established competitors. 17
Christensen and Bower, 1995
Christensen, 1997
Christensen and Raynor, 2003
Clayton M. Christensen
(born 1952)Cycle of innovation by pioneer entrepreneur and copying by imitators
18
Profit
Competitive Position Achieved
Superior Customer Value
Sources of Advantage
R&D. Processes
Knowledge and Skills
Counter-moves by Imitators Erodes Advantage
Investments in Renewal
R&D. Processes
Knowledge and Skills
Performance
Revenue
Profit
Market Share
Pioneer Entrepreneur’s
Key Success Factors
Barriers to Imitation
Porter, M. (1985), Barney, J, (1991)Types of Entrepreneurs
Social entrepreneur - places passion before profit when launching a business. Seek to develop innovative solutions to global problems that can be copied by others to enact change.
Serial entrepreneur - continuously comes up with new ideas and starts new businesses. More likely to take risks and recover from business failure.
Lifestyle entrepreneur - choose a business model intended to develop and grow business to make a long-term, sustainable and viable living working in a field where they have a particular interest, knowledge or high degree of expertise
Inventing entrepreneur - usually scientists and/or researchers who have developed new technologies or technology applications to meet market needs or create new markets.
19
George, G. and Bock, A. J. (2009)Traits of entrepreneurs
20
What makes someone an entrepreneur?
The entrepreneurial personality is, on the one hand, socially constructed, but on the other hand, presents consistency in behaviors, skills and competencies.
Desire for commitment
Preference for moderate risk – risk eliminators rather than risk takers
Confidence in their ability to succeed
Desire for immediate feedback
High level of energy
Future orientation
Skill at organizing
Value of achievement over moneyIntrapreneurship
21
Intrapreneurship is the practice of a corporate management style that integrates risk-taking and innovation approaches, as well as the reward and motivational techniques, that are more traditionally thought of as being the province of entrepreneurship.
Pinchot, G. (1985).
http://www.utdallas.edu/~chasteen/Reinventing%20the%20intrapreneur.htm
http://en.wikipedia.org/wiki/Intrapreneurship
http://www.bnet.com/article/great-intrapreneurs-in-business-history/19688822
Policy
Support
Culture
Finance
Markets
Human Capital
Entrepreneurship
The entrepreneurship ecosystem
The Entrepreneurship Ecosystem consists of the elements outside the individual entrepreneur that are conducive to, or inhibitive of, the choice of a person to become an entrepreneur, or the probabilities of his or her success following launch.
Hughes (1965)
Jones (1981, 1988) Improving the environment for entrepreneurship
23
"Entrepreneurs embody the promise of America: the idea that if you have a good idea and are willing to work hard and see it through, you can succeed in this country. And in fulfilling this promise, entrepreneurs also play a critical role in expanding our economy and creating jobs."
—President Barack Obama, January 31, 2011
AGREE Act
On Nov 15, 2011Senators Chris Coons (D-DE) and Marco Rubio (R-FL) introduced The American Growth, Recovery, Empowerment and Entrepreneurship Act.
Startup America Act
U.S. Senators Jerry Moran (R-Kan.) and Mark Warner (D-Va.) introduced bipartisan legislation on Dec 8, 2011 aimed at jumpstarting the economy through the creation and growth of new businesses. Comments….
Questions?
24
Contact information: Dr Subash Bijlani
E-mail: [email protected]
Phone: 240-684-2487
View slides at http://www.umuc.edu/library/libresearch/
25
References
Acs, Z. J. and Szerb, L. (2010). Global Entrepreneurship and the United States. 63 pages. Under contract no SBAHQ-09-M-0288.
Amsden, A.H. (2001). The Rise of "The Rest": Challenges to the West from Late-Industrializing Economies. New York: Oxford University Press.
Barney, J. (1991) Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99-120. Retrieved from http://jom.sagepub.com/
Carlsson, B., & Stankiewicz, R. (1995). On the nature, function and composition of technological systems. In Carlsson (Ed.), Technological systems and economic performance: The case of factory automation (pp. 21-56). Dordrecht, The Netherlands: Kluwer Academic Publishers.
Christensen, C. M. (1997). The Innovator's Dilemma. Boston, MA: Harvard Business School Press.
Christensen, C. M., & Bower, J. L. (1995). Disruptive Technologies: Catching the Wave. Harvard Business Review, January-February 1995
Christensen, C. M., & Raynor, M. E. (2003). The Innovator's Solution. Boston, MA: Harvard Business School Press.
Dean, T. J. & McMullen, J.S. (2007, January). Toward a theory of sustainable entrepreneurship: reducing environmental degradation through entrepreneurial action. Journal of Business Venturing, 22(1), 50-76.
Domar, E. (1946). Capital expansion, rate of growth, and employment. Econometrica, 14(2),137-47. Retrieved from http://www.econometricsociety.org/
Dosi, G. (1988). Sources, procedures and microeconomic effects of innovation, Journal of Economic Literature, 26(3), 1120-71. Retrieved from: http://www.aeaweb.org/journal
Drucker, P. F. (1985). Innovative and Entrepreneurship, Practice and Principles. Harper & Row.
George, G. and Bock, A. J. (2009). Inventing Entrepreneurs – Technology Inventors and their Entrepreneurial Journey. Upper Sadle River, NJ: Pearson Prentice Hall.
Global Entrepreneurship Monitor (2011). GEM 2011 Global Report. http://www.gemconsortium.org/docs/download/2201References
Harrod, R. F. (1948). Toward a dynamic economics: Some recent developments of economic theory and their application to policy. London: Macmillan.
Hughes, J.R.T. (1965). The Vital Few: The Entrepreneur & American Economic Progress. New York: Oxford University Press.
Jones, E. (1981). The European Miracle. Cambridge: Cambridge University Press.
Jones, E. (1988). Growth Recurring. Oxford: Clarendon Press.
Kondratieff, N. D. (1935). The long waves in economic Life. Review of Economic Statistics. 17(6), 105-115. Retrieved from http://www.mitpressjournals.org/loi/rest
Leontief, W. W. (1936). Quantitative input and output relations in the economic system of the United States. Review of Economics and Statistics, 18(3), 105-125. Retrieved from http://www.jstor.org/stable/1927837
Lundvall, B. A. (1992). Introduction, in B. A. Lundvall. (Ed.) (1992). National systems of innovation: Towards a theory of innovation and interactive learning. London: Pinter Publishers.
Nelson, R.R. & Rosenberg, N. (1993). Technical innovation and national systems. In R. R.
Pinchot, G. (1985). Intrapreneuring: Why You Don't Have to Leave the Corporation to Become an Entrepreneur. Harper & Row.
Porter, M., (1985) Technology and competitive advantage. Journal of Business Strategy, 5(000003), 60-78. Retrieved from www.emeraldinsight.com/info/journals/jbs/jbs.jsp
Schumpeter, J. A. (1939). The theory of economic development : an inquiry into profits, capital, credit, interest, and the business cycle. Translated from the German by Redvers Opie (1961) New York: Oxford University Press.
Solow, R.M. (1957). Technical progress and the aggregate production function. Review of Economics and Statistics, 39(3), 312-320. Retrieved from http://www.mitpressjournals.org/loi/rest
van Agtmael, A. (2007). The Emerging Markets Century: How a New Breed of World-Class Companies Is Overtaking the World. New York: Free Press
Madagascar and globalization: Take the good with the bad?
The cartoon version of Madagascar is becoming less and less of a reality and it is starting to look more like the areas that are familiar to us in our daily lives. The deforestation is making the biodiversity hotspots that Madagascar is known for disappear. Globalization has had such an impact on the people and environment of Madagascar that it could possibly never recover. The people of Madagascar are struggling to balance the short term gains of globalization with its long term effects on their island, and they are powerless to do anything about it.Madagascar 1
Madagascar and Globalization:
Take the Good With the Bad?
Kelly Hurn
Social Science
[email protected] Madagascar 2
When most people think of Madagascar, they think of lush rainforests, beautiful beaches, exotic animals, and dancing lemurs. This is what our culture has taught us. Unfortunately, this cartoon version of Madagascar is becoming less and less of a reality and it is starting to look more like the areas that are familiar to us in our daily lives. The rainforests are being destroyed to make room for commerce and for the pricey, in-demand woods that they create. This deforestation is making the biodiversity hotspots that Madagascar is known for disappear. Globalization has had such an impact on the people and environment of Madagascar that it could possibly never recover. The people of Madagascar are struggling to balance the short term gains of globalization with its long term effects on their island.
The way globalization has touched Madagascar is explained by Jayasuriya (2008) as being through “Mainly trade liberalization, export promotion, and capital inflows” (p. 5). While some of these might not seem too menacing, the export promotion spoken of comes from deforestation. This started in 1997 with President Ratsiraka of Madagascar looking for the help of other countries in developing Madagascar. In fact, according to the U.S. Department of State Diplomacy in Action, he “Welcomed relations with all countries interested in helping Madagascar to develop” (para. 16). Some of these countries came in and developed their companies in Madagascar, bringing with them jobs and goods for Madagascar to use in entering the international trading markets. But, what was the cost to the land and native people?
Madagascar made it through modernization with only a few scars. One of the primary ways this island was touched was through the spread of Christianity. According to the U.S. Madagascar 3
Dept. of State, “About 41% of the Malagasy are Christian…Many incorporate the cult of the dead with their religious beliefs and bless their dead at church before proceeding with the traditional rites” (para. 8). So, even though modernization was attempted, the Malagasy have held onto those beliefs they have had for over 1,000 years.
Obviously, the Malagasy people live by the basic definition of postmodernism that, according to Module 3 (2012) has “recognized that truth is more likely based on individual perception and interpretation” (para. 3). It is the blending of Christianity and their traditional religious beliefs that allow the people of Madagascar to celebrate life and death in ways that are both sensible and historic to them. The fact that the Malagasy have managed to hold onto their basic religious beliefs in the face of globalization is to be recognized and respected.
The fact that globalization is happening cannot be ignored. According to Jull, Ibrahim, and Meredith (2007) “The presence of increasing numbers of foreigners – including tourists, but also researchers, business and tourism investors, development workers, missionaries, and students – connects the island more and more to global trends” (p. 732). The ability of the Malagasy to prevent globalization trends in their country is slowly being eroded as the traditional older people pass away. The younger generations are fascinated with what the world has to offer. While they won’t leave the island, they try to embody the ideas they have about the rest of the world.
Malagasy youth have embraced the concept of globalization. A blog posting by R1Lita (2008) demonstrates this very well. “I decided to ask one of them about the importance and the meaning of Halloween celebration in Madagascar. He just responded to me like this: Come Madagascar 4
on! We’re young! We wanna be cool! Halloween is cool! That’s why we party during October 31st! You see, it’s like in the movies!” (para. 1). Even Halloween, which has no religious or traditional importance to Madagascar is being celebrated. The Malagasy youth see movies from the United States and aspire to be like the “cool” people they see in the film. Another description of Malagasy youth comes from Rich (2011) who states “The urban youth of Madagascar have received the influence of global forces, and now dress very much the same as youth in Chicago, Paris, or Tokyo, and listen to music familiar to their peers in many places around the world” (para. 1). As you can see, the youth don’t seem to mind the positive side effects of globalization, but what about the negative?
One of the major international companies that has invaded Madagascar is Rio Tinto, a mining company based in Britain. Not only is the company’s disregard for the environment alarming, but also their disregard for the health of the Malagasy. Instead of employing the native people of Madagascar, Rio Tinto instead brings in guest workers from other areas in Africa. It is this import of workers, according to Rich (2011) that “Is given partial credit for increasing rates of HIV infection on the island. Madagascar use to be noted by public health officials mainly for three types of disease, all exacerbated by malnutrition…The island’s isolation offered protection, however, from HIV and AIDS” (para. 1). This is no longer the case. Madagascar does not have the medical facilities to deal with the increase in HIV/AIDS cases. This company, Rio Tinto, originally thought to be helping the Malagasy with the prospect of work has not only taken that work away from them, but brought in a health concern that they have not had to deal with before. Madagascar 5
The import of disease is not the only problem imported by Rio Tinto. Their handling of sensitive environmental bio-diversity hot spots is also questionable. When Rio Tinto came into Madagascar, there were strict mining restrictions in place. However, according to Ashby, Goldstein, and VanDort (2011) “(Rio Tinto) has been able to influence the local government to lift mining restrictions in order to maximize short-term profits. This has caused a marked decrease in environmental protection and has negatively impacted biodiversity” (p. 3). With the restrictions lifted, there are not any regulations in place to protect the native animals of the island. Many of these animals are not found anywhere else in the world –except zoos. There are numerous animals and plants lost every day as the last of their species is killed, many of these have never even been discovered.
Unfortunately, the people of Madagascar are powerless against the pull of globalization. After all, as Ashby, et al (2011) points out “Madagascar is one of the poorest countries in the world, with an external debt of $4,175 million” (p. 2). As seems to be one of the general rules of globalization, he who has the money makes the rules. This is especially true on the small island nation of Madagascar, and they are powerless to do anything about it.
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References
Ashby, M., Goldstein, Z., & VanDort, C. (2011). A race to the bottom: The adverse effects of globalization on environmental standards. Retrieved from: http://www.globalchange.umich.edu
Jayasuriya, R. (2008, March). The effects of globalization on working conditions in developing countries: \ An analysis framework and country study results. Retrieved from: http://www.worldbank.org/labormarkets.
Kull, C., Ibrahim, D., & Meredith, T. (2007). Tropical forest transitions and globalization: Neo- liberalism, migration, tourism, and international agendas. Society and Natural Resources, 20: 720-737. DOI: 10.1080/08941920 7801329702
Majeski, R., Damond, M., & Fisch, M. (2012). Module Three. The Individual and Society. Retrieved from: http://tychousa4.umuc.edu/cgi-bin/id/CDI/index.pl
R1Lita. (2008). Halloween, an example of cultural globalization [web log post]. Retrieved from: http://www.iceenglishclub.org/2008/12/09/halloween-an-example.
Rich, C. (2011). Discerning creation’s truth: Globalization and the church. Retrieved from http://www.exxlesio.com/2011/11.
U.S. Department of State Diplomacy In Action (2011). Background notes: Madagascar. Retrieved from: http://www.state.gov/r/pa/ei/bgn/5460.htm