Portal Jurnal Universitas Islam Sultan Agung (UNISSULA)
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Intention To Leave Reduction Model Through Employee Engagement Strengthening Framework
No full textAbstract. The research is included in the literature review that analyzes the model for increasing the decrease in intention to leave through a framework for strengthening employee engagement. The problem in this study is based on the gap phenomenon, namely the high intention to leave of health workers at the Pratama Clinic in Semarang City and the research gap on efforts to reduce the intention to leave.In this study, only research was conducted for health workers of the Pratama Capitation Clinic 5000 throughout Semarang City. This study uses the Structural Equity Modeling (SEM) analysis method, and is assisted by the AMOS program to obtain knowledge about the model described so that it is in line with the actual facts in the field. The results of this study show that workplace relationship quality, psychological empowerment leadership, and meaningful work have an effect on employee engagement. In this study, the largest contribution is meaningful work, meaningful work is the dominant variable influencing employee engagement. The research model on the effect of workplace relationship quality, psychological leadership empowerment and meaningful work on employee engagement in reducing intention to leave has the feasibility to be studied using a fit model based on SEM. The results obtained in this study provide confirmation of previous studies that have been carried out by: Ehrhardt, (2018); Papalexandris, (2018); Ahmed et al., (2016); and Chrisdiana and Rahardjo, (2017)which shows results that workplace relationship quality, psychological empowerment leadership and meaningful work influence employee engagement in reducing intention to leave
The Moderating Role of Intrinsic Motivation in the Influence of Fear of Success and Work Family Conflict on the Performance of Policewomen at the Central Java Regional Police
No full textAbstract. This study aims to explore the moderating role of intrinsic motivation on the influence of conflict between family and work and fear of success on the performance of female police officers at the Central Java Regional Police. The research method used is an associative explanatory research type, with the aim of explaining the relationship between the variables studied, namely intrinsic motivation, fear of success, conflict between family and work, and female police performance. The population of the study was 406 female police officers at the Central Java Regional Police Work Unit, with a research sample of 113 respondents taken from the population. Data collection was carried out using a closed questionnaire with a statement interval of 1 to 5, with a scale of Strongly Disagree to Strongly Agree. Data analysis used the Partial Least Square (PLS) method. The results of the study showed that conflict between work and family, as well as fear of success, had a negative impact on the performance of female police officers. However, intrinsic motivation had a significant positive effect on the performance of female police officers at the Central Java Regional Police. Intrinsic motivation strengthened the ability of female police officers to deal with conflicts between work and family demands, reducing the negative impact on their performance. In addition, intrinsic motivation also helped reduce concerns about the negative impact of success, thereby weakening its effect on performance
Innovation Ability and Performance of Police Personnel Through Knowledge Sharing Behavior, Precision Culture and Police Technical Education
Get PDF This study aims to analyze the influence of knowledge sharing practices, precision work culture, and police education on innovation capabilities, as well as their impact on personnel performance at the Professional Development and Security Division (BIDPROPAM) of the KEPRI Police. The research problem addressed in this study is how innovation capabilities are influenced by knowledge sharing practices, precision work culture, and police education in an effort to improve personnel performance at the institution. This research employs explanatory research, using data collection methods through surveys with a Likert scale, where the scoring of respondents' answers ranges from 1 (strongly disagree) to 5 (strongly agree). The population in this study consists of all 83 personnel in the BIDPROPAM KEPRI Police, and the sample used is the same group of personnel. Data analysis is conducted using Structural Equation Modeling (SEM) with a Partial Least Square (PLS) approach. The results of the study show that: (1) the higher the knowledge sharing behavior of an individual, the higher their innovation capabilities; (2) the better the precision work culture, the better the innovation capabilities; (3) the higher the police education attended by the personnel, the higher their innovation capabilities; and (4) the higher the innovation capabilities of the personnel, the better their performance. These findings highlight the importance of developing precision work culture, continuous police education, and knowledge sharing practices to enhance innovation capabilities and ultimately improve personnel performance at the BIDPROPAM KEPRI Police
The Mediating Role of Employee Sociopreneurs in the Influence of Intrinsic and Extrinsic Motivation on Service Quality Performance at the Sebelas Maret Police Clinic Pati District
No full textThis study is an associative explanatory study to explore the relationship between Islamic intrinsic motivation, Islamic extrinsic motivation, sociopreneur and service performance at the Jepara, Kudus, Grobogan, Pati, and Rembang Police Clinics. The population of the study was the Sidokkes Staff from the four clinics, with a total of 111 respondents. Data collection was conducted through a personal questionnaire using an interval scale of 1-5, from Strongly Disagree (STS) to Strongly Agree (SS). Data analysis used the Partial Least Square (PLS) method. The results of this study indicate that Islamic intrinsic motivation has a positive and significant influence on sociopreneurs, as well as on improving service quality performance. Likewise, Islamic extrinsic motivation also has a positive and significant influence on sociopreneurs and service performance. In addition, it was found that sociopreneurs have a positive and significant influence on improving service performance. These findings demonstrate the importance of considering Islamic intrinsic and extrinsic motivational factors in improving health performance in the clinical environment, as well as the important role of employee sociopreneurs in improving service quality. The managerial implications of this study are the need for greater attention to HR motivation and behavior in the context of Islamic values, as well as the importance of developing sociopreneurs to improve the overall quality of health services
STRATEGIC CONTROL and FINANCIAL CONTROL EMPHASIS IN BUSINESS STRATEGY TO ACHIEVE TASK PERFORMANCE AT TANJUNG JATI B PLTU
No full textAbstract. Strategic management research is designed to increase literacy related to the limitations of the role of control in the business strategy model applied in an organization. The case example is applied in PLTU Tanjung Jati B which is an organization consisting of Asset Owner (PT CJP), Asset Manager (PT PLN UIK Tanjung Jati B) and Asset Operator (PT TJBPS, PT KPJB, PT AGP). PT PLN UIK Tanjung Jati B must choose the most appropriate type of control (strategic control and financial control) to obtain the highest task performance. This research is an explanatory research with respondents aimed at the managerial level of each Asset Owner entity (PT CJP), Asset Manager (PT PLN UIK Tanjung Jati B) and Asset Operator (PT TJBPS, PT KPJB, PT AGP totaling 88 people. The questionnaire answers at the managerial level of positions which are personnel who act as decision makers and decision-making supporters are expected to be able to describe how the role of control is implemented at the Tanjung Jati B PLTU. The results of hypothesis testing using smart PLS show that the implementation of business strategy does not have a direct effect on the task performance of PLTU Tanjung Jati B, but through the role of control (strategic control and financial control), the implementation of business strategy has a significant positive impact on task performance. The results of further research show that in order to obtain optimal task performance, management in all PLTU Tanjung Jati B entities implements greater strategic control than financial control
Marketing Performance Improvement Model Through Digital Marketing, Marketing Capability and Marketing Innovation
No full textCurrently, Indonesia is trying to achieve national economic development and economic growth as part of its development process. National income is one of the main indicators to measure the progress and economic growth of a country. MSMEs have a significant impact, both directly and indirectly, on regional economic growth, as well as on the overall economy at the national level. Therefore, this study aims to investigate the effect of digital marketing and marketing capabilities on the marketing performance of Micro, Small, and Medium Enterprises (MSMEs) in Blora Regency with marketing innovation as a mediating variable. Digital technology has become an important factor in changing the business landscape, especially for MSMEs in an effort to increase their competitiveness and growth. Through a quantitative approach, data will be collected from MSME owners or managers who use digital technology in their marketing activities. This study involved MSME actors in Blora Regency as respondents with a total of 103 MSMEs. The data analysis technique for this study used Partial Least Square (PLS) as an alternative method to Structural Equation Modeling (SEM). The results of this study explain the relationship between digital marketing and marketing performance, marketing capabilities and marketing performance and marketing innovation as well as marketing innovation and marketing performance which have a significant influence, except for the relationship between digital marketing and marketing performance
Precision Work Culture and Work-Life Balance Supported By Intellectual Stimulation Leadership Style in Improving The Performance of Satlantas Ekswil Pati Personnel
No full textAbstract. This study aims to explore the role of Intellectual Stimulation leadership in facilitating Precision Work Culture and Work-Life Balance, and its impact on improving personnel performance in the Traffic Unit (Satlantas) of the Polres in the Former Pati Region. The target population was all Satlantas Polres personnel from Polres Jepara, Blora, Pati, Rembang, Kudus, and Grobogan, with a total of 591 personnel. The research sample consisted of 124 respondents selected from Satlantas Polres personnel in the region. The sampling method used non-probability sampling with convenience sampling technique. Data were collected through personal questionnaires with statement intervals from 1 to 5, covering the range from "Strongly Disagree" to "Strongly Agree". Data analysis was performed using Partial Least Square (PLS). The results of the study indicate that Intellectual Stimulation leadership has a positive influence on Precision Work Culture, personnel work-life balance, and personnel performance. In addition, Precision Work Culture and Work-Life Balance also have a positive influence on the performance of Police personnel. The implications of this study highlight the importance of the role of intellectually stimulating leadership in creating a precision work culture and creating a balance between personnel's work and personal lives, which in turn improves their performance
The Mediating Effect of E-WOM Marketing in the Influence of Service Quality and Customer Trust on Customer Loyalty
No full textAbstract. This study aims to examine the mediating role of Electronic word-of-mouth (eWOM) in the influence between Service Quality and Trust on customer loyalty at PT Jati Utama Furniture Genuk Purwodadi investigated through explanatory research. The population studied were all consumers of PT. Jati Utama Furniture Genuk Purwodadi, with a sample of 105 respondents selected using the accidental random sampling method. Measurement of research variables was carried out through personal questionnaires with data collected through closed questionnaires. The range of statements in the questionnaire ranged from 1 to 5, with choices from Strongly Disagree (STS) to Strongly Agree (SS). The results of the study indicate that Service Quality has a positive and significant influence on Electronic word-of-mouth (eWOM), and is proven to have a significant positive impact on Customer Loyalty. In addition, Customer Trust is also proven to have a positive and significant influence on eWOM and Customer Loyalty. These findings provide a strong basis for understanding the complex relationship between Service Quality, Trust, eWOM, and Customer Loyalty variables. Electronic Word-of-Mouth (eWOM) acts as a mediator in connecting the influence between Service Quality and Trust on customer loyalty.
The Influence of Empathy on Revisit Interest Through Customer Satisfaction and Image (Case Study at UPTD Jati Health Center, Kudus Regency)
No full textThis study uses a quantitative approach. The population in this study were people who visited the UPTD Jati Health Center, Kudus Regency. This study used a random sampling technique. The number of samples used in this study was 150 respondents who met the criteria. The instrument used in data collection was a questionnaire. This study used validity tests, instrument reliability, Structural Equation Modeling (SEM) Analysis, and Structural Model Tests or Inner Models. The results of the study obtained 1) empathy has a positive effect on customer satisfaction of 5.450 greater than 1.65 and a sig. value of 0.000 <0.05. 2) empathy has a positive effect on image of 6.573 greater than 1.65 and a sig. value of 0.000 <0.05. 3) empathy has a positive effect on repeat visit interest of 1.838 greater than 1.65 and a sig. value of 0.006 <0.05. 4) customer satisfaction has a positive effect on the intention to revisit by 3.106, greater than 1.65 and a sig. value of 0.002 <0.05. 5) image has a positive effect on the intention to revisit by 3.051, greater than 1.65 and a sig. value of 0.002 <0.05. 6) the indirect effect between empathy on the intention to revisit by customer satisfaction and image as an intervening variable is proven to have a role because the indirect effect is greater than the direct effect with a value of 0.585
CRIMINAL SANCTIONS: IMPLICATIONS FOR TRAFFIC VIOLATIONS
No full textIt is known that traffic rules are made to protect the interests of road users, even though in reality there are still many road users who violate traffic rules. The government and DPR made regulations contained in Law No. 22 of 2009. This law is considered less than optimal because ordinary people often think that the police decide the amount of the violation fund which is called "deposit money" for criminal fines for past violations. cross. The purpose of this research is to review the application of criminal fines for traffic regulations based on Law No. 22 of 2009. This research is qualitative research using data collection methods, data presentation methods, and data analysis methods. The theory used in this research is Legal Theory which is detailed in depth. The results of the research show that the implementation of criminal fines for violators of traffic regulations is broken down into 4 sub-chapters, namely (1) Violations of Traffic Regulations, (2) Various Traffic Violations According to No. 22 of 2009, (3) Criminal Sanctions of Fines, and (4) Judge's Decision and Implementation of Criminal Sanctions of Fines to people who violate Traffic Regulations; and Obstacles that often occur in the implementation of criminal compensation penalties for violating traffic regulations and efforts to resolve them.Keywords : police, fines, traffic regulation