Institute of Business Management, Karachi, Pakistan: Journal Management System
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    523 research outputs found

    Correlation between Programmed Learning and Metacognition: A Study on Experiential Learning Perspectives of Secondary School Teachers

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    This research investigated the correlation between Programmed Learning and Metacognition of students in secondary schools of Karachi from the perspectives of secondary school teachers. Literature reported that poor academic performance, lack of interest and dis-connectivity with peers among the students was the result of poorly programmed instructions of their teachers. Literature also reported the positive correlation between Programmed Learning and the development of Metacognition of students along with qualitative changes in term of self-regulated learning, social connectivity and problem-solving skills developed for the complex real world. For this quantitative research a questionnaire bearing 15 items was developed to measure the relationship between Programmed Learning and Metacognition of secondary students from Karachi. In this research the data was collected from the private English Medium schools of District South and District Center of Karachi. The participants were secondary school males and females teachers   teaching different subjects to different age group students at secondary level.  SPSS was used to calculate descriptive statistics, independent sample t-test, correlation and Regression model to predict the relationship between Programmed Learning and Metacognition of students. This study found no significant difference in the opinion of male and female teachers about Programmed Learning and Metacognition. Also, a positive and moderate high correlation (r= .693) was found between Programmed Learning and Metacognition. This research suggested academia in Pakistan to hold more researches on Programmed Learning and Metacognition in the various settings to explore the possible avenue of teaching and learning practices in B.Ed. programs for next tier of preservice and in-service teachers

    IMPACT OF RELATIONSHIP BENEFIT ON CUSTOMER LOYALTY IN SERVICE FIRMS

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    Customer Loyalty (CL) is largely determined by the amount of relationship benefit and commitment associated with service providers. Purpose of this study is two-fold: First, to investigate the impact of relationship benefit facets namely confidence, social and special treatment benefits on CL and secondly, to investigate the impact of multi-dimensional commitment on CL. Data collected from the customers of three different service industries: fast food outlets, restaurants and dress cleaning services was analyzed by factor analysis and regression procedures. Sobel’s procedure was used to confirm mediation effect of commitment. Results show that relational benefits have significantly positive impact on CL in selected service sectors. Moreover, relationship benefits have positive and strong impact on three facets of customer commitment and commitment influence the impact of relationship benefits on CL.This study might help marketing manager in service organizations to understand the impact of relationship development and commitment mechanism in a way that it may enhance customer’s loyalty towards current service provider

    Impact of Manager's Emotional Intelligence on Subordinate's Work Attitude and Work Outcome

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    In this global era, emotional intelligence tends to be one of the most central ideas to strike the business world in recent years. It is based on the conception that competency of managers to understand their own emotions, and those of the people they work along with, is the key indicator of better business performance and its sustainable growth. This study attempts to empirically examine the effect of emotional intelligence on work attitude and work outcome of subordinates. The study reveals that subordinates working under the managers with high emotional intelligence show favorable work outcome and display positive work attitude

    Antecedents and Consequences of Employee Engagement: A Case Study of Business School Faculty in Pakistan

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    Employees Engagement is an emerging concept in organizational behavior and personal psychology. The concept is elaborated as personal engagement that is a psychological connectivity between employees and work. This research study aims to find antecedents of employee engagement and its impact on Discretionary Efforts. A quantitative survey is used with convenience sampling to collect data from 500 faculty members of business schools across Pakistan. The findings reveal that motivation, job involvement and job characteristics are contributing factors to work engagement; whereas, organizational support and organizational justice are insignificant to faculty engagement. Furthermore, work engagement has significant influence upon discretionary efforts and has mediating power for all loaded predictors. The results are important for to format HR strategies and enhance faculty engagement for positive work outcomes

    Students’ Out-of-class Web 2.0 Practices in Foreign Language Learning

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    The scholarship on foreign language (FL) learning and teaching shows various ways Web 2.0 technologies are used to promote and ease communication and gives access to and cultural exchange of information, which are the main purposes of language learning. Despite prolific examination of strategies and impact of Web 2.0 to enhance language learning, researchers have not yet sufficiently examined technology practices initiated by students themselves to support their FL experiences and the awareness of this use. The present study reports on the findings of an exploratory survey research project that investigated university students’ activities to use Web 2.0 sites to support their FL learning and awareness of those practices. Moreover, the study attempts to analyze students’ reported actions through the framework of 5 Cs (communication, comparison, communities, cultures, connections) of ACTFL (American Council of Teaching on Foreign Languages). The data collected from 137 FL students revealed that students are moderately engaged with Web 2.0 technologies in their FL learning practices and use such tools primarily for comparing the foreign language and culture to the native language and culture in different mediums. “Video sharing” and “Social Networking” were reported as favorite tools to use supporting students’ foreign language learning experience.Keywords: ACTFL standards, foreign language learning, social media, Web 2.

    Engagement of School Leadership in Teachers’ Continuous Professional Development: A Case Study

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    Teachers in the recent fast transforming technological era are required to regularly upgrade their knowledge, skills and attitudes to meet the needs of the 21st century learners & learning. This study explores the engagement of the school leaders in continuous professional development (CPD) by using a case study method. An elite school was selected as a sample case considering its recognition of CPD models and its constructive implications on learning. Two school leaders consisting of school headmistress and CPD convenor were selected using a purposive sampling method. The data were collected using an in-depth interview strategy and having a semi structured interview guide that could allow subjective detailed questioning and responses. Also, researchers own observations of CPD programmes provided relevant data for the study. The data analysis revealed that school leaders pursue CPD in a very systemic and process-oriented manner. The process starts from exploring individual teachers’ needs to providing them with avenues to upgrade their teaching with timely support and monitoring. This study synthesizes the findings and present essential characteristics of effective professional development. Strategies for policy makers, school leadership, school administrators and teachers to engage in continuous, relevant and contextualized professional development endeavours are discussed.Keywords: continuous professional development, school leadership, studentachievement, and teachers

    Islamic Rules and Strategies to Bring Peace in Community

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    Islam aims to achieve peace and security in the humanitarian community and prevents it from all the fearful causes that surround the Muslim community and non-Muslim on the face of the earth. This case study attempts to highlight the most important Islamic rules and strategies for peacebuilding in the community by discussing the rules of peace in Islam and the strategies for peace in the community. The findings of the study reveal that true faith instils in the soul of human goodness and fairness, which prevents him from evil. This faith deprives him of injustice and corruption in the earth. The disbelief in God and turning away from his remembrance is the source of fear and misery, worries and problems, distress in the livelihood, deprivation of moral and material security.  To achieve the peace in the community, six key strategies are necessary including holding the Book (Quran) and Sunnah (Consistent way of the Prophet), fighting the ingratitude towards the bounties, understanding the Islam towards the phenomenon of hypocrisy and hypocrites, managing pluralism in Islam, understanding the strategic distribution of wealth among the people, and finally administrating of justice and the prohibition of injustice

    CSR, From Perception to Role in Performance: A Case Study of SMEs in Industrial Estate Peshawar, Pakistan

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    This paper explores the perception and role of corporate social responsibility (CSR) in the performance of small and medium enterprises (SMEs) of Industrial Estate Peshawar, Pakistan. Philosophically the study had a subjective ontology; and therefore, a subjective epistemological stance leading to interpretivism as its core theoretical position.  To inquire into the perception and role of CSR in SME’s, the study utilized Yin’s case study model thus collecting data through qualitative semi-structured interviews and observations. Further, the study used Miles and Huberman (1994) approach of thematic modelling for the analysis of the data. The findings reveal that SMEs are somehow practising CSR in an informal manner. Surprisingly, CSR at strategic Level is missing. CSR practices towards employees are missing except health and safety measures.  Most of the firms contribute in an irregular manner to the local community -  training the locals, hiring them as internees, giving charity and donations, and purchasing of local supplies when available and feasible. While, except for one firm, the production or manufacturing firms have no environmental implications.  The firms are ethical in dealing with customers and suppliers, they offer customers a quality product which is the reason behind their performance in terms of sales or reputation. The only ethical factor of CSR has a role in SMEs performance

    Learning Organizational Practices and Job Satisfaction: A Case of IT Sector of Karachi

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    With the increase of globalization and technological advancements since last few decades, organizations have gone through several changes in terms of workplace diversity, learning differentiation as well as organizational culture. This study aims to test the relationship between Learning Organization and Job Satisfaction in the IT Sector of Karachi. Data were collected from 209 such employees of the IT sector who have been working for the same organization for at-least one year. Multiple Regression Analysis was used as the statistical technique. It was found that two of the dimensions of learning organizational practices namely continuous learning and strategic leadership have significant impact on job satisfaction in the IT Sector of Karachi. Hence, it is suggested that managers in the IT Sector of Karachi should design the jobs in such a manner that employees be able to learn continuously. Furthermore, it is suggested that researchers should study the learning organizational practices in relation to other work outcomes such as employee engagement and the turnover intentions

    Restructuring the Relationship between Performance Management and Employee Engagement

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    This is a conceptual study which would propose a new model exhibiting the relationship between performance management system (PMS) and employee engagement through individual’s psychological perspective, using social exchange process. The article covers the broad spectrum activities of PMS and uses moderations for strengthening its relationship. Further, the impact of personality traits has been studied through big personality model, which paves the way to identify the traits as predictors of Employee Engagement. The study opens a new horizon for studying individual traits for getting them engaged. The study implies that even highly neurotic personalities have shown positive and performance oriented behavior while they got the sensation of organizational support and supervisor/leader care and concern. However, future researchers may test the same in different geographical location, demographic features, for instance, age race and gender etc in different cultural settings as individual personality traits vary with the variance of cultural effects as well.

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    Institute of Business Management, Karachi, Pakistan: Journal Management System
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