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JETstream Fall 2024
The fall semester is in full swing here at Molloy and this issue of JETstream hopes to provide you with an overview of some of the exciting things happening here. We are pleased to introduce the Learning Services Student Advisory Group (LS/SAG), a collaborative group created in the spring 2024 semester. The group was created so that we can hear what you want, not what we think you want. Monthly meetings are open to all undergraduates and the 24-25 schedule is up! Please check out Molloy University’s Open Access Week where the JET Library will be offering several informative workshops. You can register in advance here (https://molloy.libguides.com/OAweek). For all other news and upcoming student events, we invite you to read the issue. Wishing you all a wonderful fall semester
Optimizing the Strategy Map With Customer Experience Spectrum
In today\u27s competitive business landscape, organizations strive to differentiate themselves and gain sustainable advantages. The Strategy Map, derived from the Balanced Scorecard framework, has been instrumental in aligning strategy implementation with design intent. However, many companies struggle to comprehensively analyze customer needs when crafting objectives under the Customer Perspectives section, often resulting in generic and ineffective goals. To address this gap, this paper proposes the Customer Experience Spectrum, an innovative framework designed to enhance the Strategy Map\u27s Customer Perspectives component. By systematically analyzing customer needs and expectations across various touchpoints, the Customer Experience Spectrum enables organizations to construct tailored objectives that align with their strategic goals. This structured approach provides a deeper understanding of customer journeys, pain points, and aspirations, allowing companies to craft objectives that truly resonate and drive superior customer experiences. Integrating the Customer Experience Spectrum into the Strategy Map unlocks the full potential of customer-centric strategies, fostering increased satisfaction, loyalty, and sustainable growth. This paper explores the Customer Experience Spectrum\u27s principles and applications, offering a transformative solution for companies seeking to optimize their Strategy Map in an increasingly customer-centric business environment
Building Lasting Connections in a Temporary Setting: First-Year Residential Students\u27 Experiences at a Primarily Nonresidential Institution
Living on campus during college offers students a unique opportunity to adjust to their new environment. As they navigate this transitional phase, first-year students encounter both new opportunities and challenges that help them forge connections within their community. The type of institution, including the number of students residing on campus, can significantly influence their overall college experience and expectations. This phenomenological study examined the experiences of seven first-year students residing at a primarily nonresidential institution. Through semi-structured interviews and photo journals, the research aimed to understand how these residential students connected with their campus and what factors influenced their experiences. A thematic analysis revealed four key findings: a wide range of diverse events facilitated greater opportunities for social interaction; intimate friendships played a crucial role in a successful transition; roommate dynamics were important; and positive interactions with campus administration, staff, and peers in communal spaces were essential for building a strong community. These findings can help higher education leaders develop policies, programs, and strategic plans to enhance student enrollment initiatives, retention, and success. The study will provide limitations and recommendations for future research
Fluvoxamine reverses PTGS2 gene expression and cellular metabolism changes caused by SARS-CoV-2 N protein
Statement of the Problem/Background
Patients with long COVID can suffer from neurological problems, such as brain fog, and dizziness. Research Question/Hypothesis Fluvoxamine, a selective serotonin-uptake inhibitor can decrease the levels of inflammation in microglia cells protein transfected with the SARS-CoV-2 N protein.Research Design/Methods Used in the Investigation Using the protein transfection reagent, Proteojuice (Sigma Aldrich), the SARS-CoV-2 N-protein was transfected into cultured murine microglial BV2 cells (CRL-2469) along with a vehicle control. Cells were analyzed at 2 time points post transfection (48 hrs, ~6/7 days) by MTT assay to measure cellular metabolic activity, and cells were harvested for RT-PCR. At 5 days post transfection a subset of transfected cells were incubated in fluvoxamine, then analyzed by MTT assay and RT-PCR. Results/Summary of the Investigation BV2 cells transfected by SAR-CoV-2 N protein showed reduced expression levels of Glyceraldehyde phosphate dehydrogenase (GAPDH) an important enzyme in cellular metabolism, and increased levels of Prostaglandin Endoperoxidase Synthase 2 (PTGS2) a gene involved in inflammation with a more pronounced effect at 6/7 days. MTT assay showed decreased metabolic activity in transfected cells compared to controls at both 2 days and 7 days. Incubation in Fluvoxamine for 24 hours reversed both the gene expression and cellular metabolism effects. Interpretation/Conclusion of the Investigation SAR-CoV-2 reduces cellular metabolism and increases inflammation in N-protein transfected cells. This may explain the fatigue that is associated with COVID19. Further, we show that the N-protein alone is sufficient in creating these negative effects. Fluvoxamine should be further investigated as a medication used to alleviate neurological long COVID symptoms
The Influence of Stress and Academic Performance on Non-Essential Shopping Behaviors In University Students
Coping mechanisms are strategies and behaviors that can be used to manage stress. These mechanisms vary from person to person. Retail therapy is shopping with the purpose of improving one’s mood. Previous research implies that there is a link between stress and compulsive buying behaviors, as compulsive buyers tend to feel a sense of relief after shopping. This study looks at the relationship between stress levels, academic performance, and non-essential shopping behaviors in university students. I will be recruiting 30-60 psychology students from Molloy University (aged 18-40) to participate. Participants will be presented with vignettes depicting scenarios varying in stress levels (high/low) and academic performance (good/poor). Using a Likert scale, participants will rate their likelihood of engaging in non-essential shopping in each vignette. The data collection process is currently in progress and is expected to be done by the scheduled presentation. Through this project, the goal is to provide insight into how stress levels and academic performance influence shopping habits using the vignettes to simulate real life scenarios. Anticipated limitations include small sample size and limited diversity among participants, which may limit the generalizability of findings
The Effects of Screen Time and Sleep Quality on Cognitive Function in College Students
Screen time worldwide has begun to raise concerns about its negative effects, and its association with sleep is also being examined. Cognitive function can be hindered by excessive screen use and insufficient sleep, and previous research has begun to examine correlations between them. However, more research is needed on college populations. This current study addresses the effects of screen time and sleep quality on college students\u27 cognitive function. Self-report questionnaires will be used to gather data on screen time and sleep habits, and a verbal digit span task will assess cognitive function. I predict that the more screen time per day and fewer hours of sleep per night, the less accuracy will be shown in completing the digit span task. Data is still being collected; thus, results are pending. This study shows promise in helping us understand how screen time and sleep duration influence cognitive performance among college students
Social Capital in the Workplace: An Examination of New Nurses’ First Job Experiences and Their Plans to Remain in the Profession
BACKGROUND: Examining the first year of graduate RNs working experiences which affects retention in their current position and assist resolving critical nursing shortages.
THEORETICAL FRAMEWORK: Social Capital Theory (Putnam, 1993) asserts relationships create valuable network resources.
PURPOSE: To analyze the last two years’ national sample of new graduate RNs’ professional encounters through the lens of Social Capitol Theory.
METHODS: Evidence of social capital was explored using a quantitative descriptive secondary analysis of data representing first-time employed RNs, drawn from the National Student Nurses Association (NSNA) survey from the last two years (n=1732) and (n=1356). Qualitative analysis enhanced response interpretation.
RESULTS: Significant positive relationships were identified among concepts of social capital and nurses’ plan to remain in their position.
CONCLUSION: Social capital builds meaningful relationships. Nurses need a safe supportive work environment. Understanding the social capital approach can aid employers in developing strategies to attract and retain nurses
Navigating Whiteness: A Critical Autoethnography of the Lived Experience of a Black Female Administrator in the Predominantly White Spaces of Higher Education
This critical autoethnographic study explored my multifaceted journey of being Black and female in administration within a predominantly white higher education institution. I drew upon personal narratives and reflections from 25 years of experience in higher education. This study explored the intricate intersections of race, gender, and power dynamics that have shaped my navigation of self and belonging. Furthermore, the study is framed in a Black feminist theoretical approach, acknowledging how the interconnectedness of being Black and female can intersect to shape individual experiences within systems of power and privilege. I used a six-step thematic analysis combined with a systematic and reflexive approach to explain how my encounters with systemic racism, microaggressions, and institutional biases impacted my personal and professional sense of self and belonging. A key theme was my identity formation, and marginalization experienced through structural inequities embedded in higher education, cultivating the resilience and active resistance growth needed to be my whole, authentic self. Through analysis of this theme, this study highlighted the complexities of navigating predominantly white spaces as a black female administrator, shedding light on the everyday struggles, triumphs, and moments of empowerment that shaped the researcher’s identity and agency within the institution’s cultural context. This autoethnographic study contributes to a deeper understanding of my experiences and many other black women in higher education administration. It underscores the importance of centering marginalized voices in diversity, equity, and inclusion discussions. The intended impact of this research is to initiate meaningful and purposeful dialogue that leads to individual and collective actions that create more equitable opportunities and spaces for Black women in higher education spaces
Use of Andexanet Alfa for Factor Xa Inhibitor Reversal in US Verified Trauma Centers: A National Survey
treatment in many clinical scenarios. Trauma centers are noting an increase in patients presenting on these medications. The 2018 Food and Drug Administration approval of andexanet alfa provides an alternative anticoagulation reversal. Barriers may limit utilization of new medications including a lack of grade 1A evidence supporting the use of prothrombin complex concentrate (PCC) versus andexanet alfa and cost. To evaluate barriers of andexanet alfa utilization by trauma surgeons, a 15-question survey was conducted. There was a 9% completion rate (n = 89). The results revealed 23.5% would choose andexanet alfa as first-line treatment in children, and 25.8% as first-line treatment in adults. The majority of respondents, 64.7% and 67.4%, would use PCC preferentially in children and adults, respectively. Respondents indicated that cost burden was an overriding factor (76.3%); 42.4% cited lack of high-level efficacy data of andexanet alfa for reversal of factor Xa inhibitors. Additional double-blinded multi-institutional randomized controlled trials comparing 4F-PCC and andexanet alfa for factor Xa inhibitor reversal are needed to support efficacy especially with the increased cost associated
Breaking the Silence: An Inside Look of the Experiences of Music Therapists Working With Children Who Have Selective Mutism
Selective Mutism is a complex childhood anxiety disorder characterized by a consistent difficulty to speak in specific social situations, despite being able to speak in other settings. While existing literature has highlighted the efficacy of music therapy as a promising intervention for children with Selective Mutism, there remains a need to explore the experiences of music therapists working with this population. This interpretative phenomenological study aims to explore the experiences of music therapists working with children diagnosed with Selective Mutism. Two board-certified music therapists, selected for their extensive experience in treating children with Selective Mutism, were recruited through social media groups. Semi-structured interviews were conducted via a virtual interface, “Zoom”. Thematic analysis of the data revealed five key themes, including initial encounters and preparations, clinical techniques, progress monitoring and challenges, emotions and feelings, and collaboration and support. The findings underscore the significance of anxiety reduction techniques, social integration strategies, and humanistic treatment approaches in creating a comfortable and supportive environment for children with Selective Mutism. Interdisciplinary collaboration is highlighted as crucial for providing comprehensive care for these children. This study contributes to the growing body of literature on music therapy for Selective Mutism, offering insights for clinical implication and future research endeavors