Society for the Study of Business & Finance- SSBFNET: E-Journals
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Assessing stakeholder management practices in South Africa’s National Health Insurance Program: a project management perspective
No full textThe National Health Insurance (NHI) program in South Africa is a premier reform initiative aimed at attaining Universal Health Coverage. Nonetheless, its performance is largely contingent upon proficient management of project stakeholders throughout all stages of the program life cycle. Principal stakeholders express significant apprehensions over the policy revision and implementation procedure. This study aimed to identify program stakeholders and evaluate the degree to which the National Department of Health (NDoH) implemented project stakeholder management methods during the design and initial execution of the NHI. A qualitative, exploratory research design was utilised, utilising secondary data derived from document analysis. Primary data was obtained using a combination of semi-structured interviews and electronically distributed questionnaires with representatives from five principal stakeholder groups: private health insurers, professional organisations, regulators, and a governmental oversight agency. Despite the existence of a roadmap for NHI implementation, thematic analysis indicated that the stakeholder management strategy employed did not adhere to recognised project management standards. Findings reveal deficiencies in the NDoH stakeholder engagement strategy, including selective consultation, inconsistent response, inadequate openness, and ineffective communication and feedback systems, all of which erode confidence and hinder consensus-building. Comparative analyses from Nigeria and Thailand illustrate the significance of inclusive, partnership-oriented governance frameworks for the implementation of extensive health reform initiatives. The study indicates that enhancing stakeholder identification, analysis, and effective engagement tactics is crucial for the NHI\u27s legitimacy and long-term viability. Utilising private sector knowledge is crucial throughout the whole program life cycle. The study is constrained by the lack of engagement from the NDoH, which hinders the triangulation of stakeholder perspectives
Examining how socioeconomic status affects primary school learners’ academic performance in Nzhelele West Circuit
No full textThis study examines the impact of socioeconomic status (SES) on the academic performance of primary school learners in the Nzhelele West Circuit of Limpopo Province, South Africa. Despite national attempts to enhance educational results, considerable performance gaps remain, especially in rural and semi-rural areas. The study used a qualitative descriptive approach to acquire a thorough knowledge of the lived experiences of learners, parents, and teachers. Data was produced by semi-structured interviews and focus group discussion in chosen primary schools of communities with different socioeconomic backgrounds. The findings reveal the conditions of low-SES, which include unemployment, low parental education levels, poor learning materials and unstable family conditions, as those that result in obstacles that weaken the ability of learners to concentrate, attend school, have motivation, and perform well as learners. Among the problems that were emphasized by the participants was food insecurity, inadequate literacy provisions at home, and overcrowded families. The study found that SES has extensive effects on educational achievement and suggests context-sensitive intervention, such as enhanced school-community collaborations, parental empowerment programs, and special support programmes to eliminate SES-based obstacles. The results can help in gaining a better insight about the intricate nexus of SES and academic performance in rural South African primary school educatio
Strengthening resilience: the synergistic role of credit risk and customer relationship management in non-bank financial institutions
Full text linkThis study investigates the impact of Credit Risk Management (CRM) on resilience in non-bank financial institutions (NBFIs) and explores how Customer Relationship Management (CREM) moderates this relationship. Using Partial Least Squares Structural Equation Modeling (PLS-SEM) with data from credit risk managers in the National Capital Region, the study finds that CRM significantly enhances resilience. Moreover, CREM strengthens the impact of credit risk management on resilience, demonstrating a synergistic effect. The findings suggest that NBFIs should integrate CRM and CREM strategies to improve organizational resilience, offering a valuable framework for enhancing stability amidst economic challenges
The influence of strategic planning and organizational culture on organizational performance with transformational leadership as a mediating variable: a study on the Madiun City government
Full text linkThis research aims to identify and analyze the influence of strategic planning, organizational culture, and organizational performance, with transformational leadership as a mediating variable. The research was conducted in Madiun City, East Java, Indonesia, within the municipal government led by Mayor Drs. H. Maidi, S.H., M.M., M.Pd. despite budget constraints and the failure to meet the Regional Medium-Term Development Plan (RPJMD) targets, Madiun City achieved significant economic growth, a high Human Development Index (HDI), and numerous awards for excellence in governance. This study employs a quantitative approach, utilizing survey data from civil service officials (echelon II, echelon III, and echelon IV) within the Madiun City Government to analyze both the direct and indirect effects of strategic planning and organizational culture on organizational performance. Data analysis was conducted using descriptive statistical analysis to examine data characteristics and inferential statistical analysis through SEM-PLS to test the contextual relationships between variables. The findings of this research confirm that both strategic planning and organizational culture have a significant positive impact on organizational performance, with transformational leadership acting as a mediating variable, resulting in a complementary (partial mediation) effect. Based on these findings, this study offers recommendations to enhance public sector performance, emphasizing the need for integrated strategic planning, robust leadership development programs, and adaptive governance strategies. The government must strengthen leadership competencies to drive improvements in public service performance. Future research can be conducted at various levels of government organizations, both at the regional level, at the regency and city, provincial or ministry levels. Additionally, while this study explores the root causes of recurring problems, it is a rare and unique empirical study that examines the effect of strategic planning and organizational culture on organizational performance a lot of research conduct this on private sector not a public sector
Applying the UTAUT model to explore user behavior in ChatGPT usage
Full text linkAgainst the backdrop of rapid advancements in generative artificial intelligence (GenAI), ChatGPT has emerged as a representative application, drawing significant research interest in user behavior patterns. This study applies the Unified Theory of Acceptance and Use of Technology (UTAUT) Model to investigate the key factors influencing the adoption of ChatGPT among users in Taiwan. Using a cross-sectional survey approach, we recruited a sample of 454 Taiwanese ChatGPT users through social media and online forums. The study analyzed the impact of four key constructs—performance expectancy, effort expectancy, social influence, and facilitating conditions—on behavioral intention and actual usage behavior. The results indicated that performance expectancy and effort expectancy play pivotal roles in shaping behavioral intention, while facilitating conditions significantly affect actual usage behavior. Furthermore, cultural background exerts a critical moderating effect on the influence of social factors. These findings highlight the unique characteristics of user behavior in Taiwan, provide practical insights for optimizing the design and promotion of GenAI tools, and offer valuable implications for technology adoption policies
The Impact of Credit Risk Management Policies on the Growth of Deposit Money Banks: The Nigerian Experience
No full textThis study examines the impacts of credit risk management on the growth of Nigerian banks. Specifically, the study focused mainly on the impacts of credit risk management among Deposit Money Banks in Nigeria. The study employed an ex-post facto research design, utilising secondary data from the financial information of 14 selected listed Deposit Money Banks from 2007 to 2022. The study population was defined as the total number of listed Deposit Money Banks, from which a sample of six banks was selected using a simple random sampling technique. The operationalisation of variables included (1) the use of natural logarithm for bank size, (2) a three-level scale for credit risk, and (3) alternative measurements for collateral management and credit scores. Data analysis involved the calculation of descriptive statistics, correlation analysis, variance inflation factors, and regression analysis. The research hypotheses are also validated to assess the significance of various factors in credit risk management. The findings revealed that credit scores significantly enhance the effectiveness of credit risk assessment, and collateral management did not significantly contribute to mitigating credit risk. The findings also revealed that default risk management significantly reduces the credit risk of Deposit Money Banks in Nigeria. These results highlight the intricate nature of credit risk management in the banking sector and emphasize the need for a multifaceted approach
Exchange Rate Pass-Through and Inflation Dynamics: Insights from Post-Pandemic Bangladesh
No full textThis paper examines the exchange rate pass-through (ERPT) and its impact on home inflation in Bangladesh, particularly in the post-pandemic era. Examining important economic factors including the nominal exchange rate (NER), money supply (M2), industrial production (IP), and global commodity index (GCI) using monthly data from January 2002 to August 2023 helps one to grasp their combined influence on consumer price inflation (CPI). By means of Johansen cointegration and Vector Error Correction Model (VECM) approaches, the study reveals important short-term and long-term dynamics. Contrary to patterns in many emerging nations, the results show that changes in exchange rates have apparently little impact on home prices. Rather, changes in the money supply and world commodities prices mostly influence inflation; the latter becomes a major factor. The study also exposes an unexpected positive link between industrial production and CPI, implying complexity in Bangladesh\u27s production-driven economic structure. Moreover, this investigation underlines how complex monetary expansion, external commodities shocks, and devaluation of money interact to shape inflationary pressures. These results offer legislators important new perspectives and support strong monetary policies and focused involvement in world commodities markets to help to lower inflation. This study clarifies ERPT in developing countries and provides direction on inflation control techniques for Bangladesh
A comparative analysis of interactive tools in higher education’s teaching and learning: The strengths and weaknesses of Mentimeter, Google forms, Socrative, and Kahoot for playful learning
Full text linkThis study presents a comprehensive comparative analysis of four popular educational technology tools Mentimeter, Google Forms, Socrative, and Kahoot within the context of higher education. The aim is to critically evaluate their respective strengths and weaknesses, focusing on their utility, functionality, and effectiveness in enhancing the learning experience and engagement among college and university students. Mentimeter is a dynamic presentation tool allowing real-time audience engagement through live polls, quizzes, and interactive presentations. Its strengths lie in its user-friendly interface, diverse question types, and real-time feedback capabilities, fostering active participation and knowledge retention. However, limitations include its potential dependency on stable internet connectivity and limited complex assessment features. Google Forms, a versatile survey tool integrated with the Google ecosystem, offers flexibility in creating surveys, quizzes, and assessments. Its strengths include ease of use, data management through Google Sheets, and customizable question formats. However, while suitable for basic assessments, it may lack some advanced features required for complex evaluations and interactive learning. Socrative provides a platform for formative assessment, enabling teachers to create quizzes, assessments, and exit tickets. Its strengths lie in its instant grading, diverse question types, and the ability to track individual student progress. However, its interface might be less intuitive for some users, and its interactive features may be limited compared to other tools. Kahoot is a game-based learning platform that gamifies quizzes and assessments, promoting engagement and motivation among students. Its strengths include its gamified approach, competitive atmosphere, and ease of use. However, its design might favor rote memorization over deeper learning, and it may not be suitable for all types of educational content or assessment formats. This comparative analysis highlights the distinct advantages and limitations of each tool, offering insights for educators and institutions seeking to leverage technology for effective teaching and learning strategies in higher education. Understanding these strengths and weaknesses can aid educators in making informed decisions about selecting and integrating appropriate educational technologies to enhance student engagement, participation, and learning outcomes. Further research and practical implementations can delve deeper into optimizing the use of these tools to cater to diverse educational needs and contexts in higher education
Digital agriculture: implications for the agricultural labour market
Full text linkThe advent of digital technologies and their subsequent integration in the agricultural sector has had mixed implications for various stakeholders. However, while studies on the benefits and challenges of digital transformation abound, there is limited scholarly attention on the impact of digital transformation in the agricultural labour market. This article closes this gap in the literature by exploring how digitalisation impacts the agricultural labour market. It also highlights the future trajectory of labour in agriculture under digitalisation transformation. The article a semi-systematic literature review approach and draws from existing literature in both academic and grey formats. The article shows that digital transformation has mixed outcomes for the agricultural labour market. While it smoothens operations, improve production, and accountability, it is also disrupting agricultural labour relations, compromising workers\u27 collective bargaining power, altering income and working conditions, distorting working time and work intensity, generating discrimination in digital work, and worsening worker surveillance and control. It concludes that while highly digitally skilled workers could benefit from integrating digital tools in their operations, non-skilled, independent, and contracted workers, who are the majority in the sector, are on the losing end. It recommends that the welfare of employees be prioritised as enterprises move into digital transformation
Tax compliance burden on SMEs in Durban: Perspectives from tax practitioners and business owners
Full text linkThe purpose of the study was to examine small and medium-sized enterprises (SMEs) and tax practitioners’ perspectives on the effect of the cost of tax compliance on the functioning of SMEs.The study uses both the opinions of SMEs and tax practitioners to extend information on the tax compliance burden and its effect on the functioning of SMEs.The study adopted a quantitative approach using a self-administered questionnaire which was e-mailed to a sample of SMEs and tax practitioners by using a link to QuestionPro. Tax compliance was viewed as a burden by SMEs, with the majority opting to outsource their tax matters to tax practitioners. SMEs and tax practitioners supported the recommendation that if SMEs attend frequent tax training, this may assist in reducing the tax compliance burden of SMEs. The study recommends that SARS conducts frequent tax training aimed at SMEs. The study contributes to the body of knowledge by using both the opinions of SMEs and tax practitioners to extend information on the tax compliance burden and its effect on the functioning of SMEs