Universitas Prima Indonesia: Open Journal Systems
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Analysis Of Service Quality Towards Public Satisfaction Post Accreditation At Kemantan Public Health Center, Air Hangat Timut District Kerinci Regency
No full textQuality of service is the most important thing to pay attention to to achieve the goals of the service-providing agency. Based on surveys conducted by patients/families, patients are not satisfied with the physical appearance of the Puskesmas, for example, the appearance of the building and waiting room, the availability of parking, cleanliness, tidiness, and comfort of the room, as well as the equipment owned by the Puskesmas, many complain that the Puskesmas toilets are less comfortable and some damaged ceiling. This study aims to analyze the quality of health services and patient satisfaction at the Kemantan Community Health Center, Air Hangat Timur District, Kerinci Regency. This type of research is crosssectional. The sample in this study was the number of patient visits, namely 100 respondents. Data were analyzed using Chi-Squere and Logistic Regression. The results of the research show that there is a significant relationship between tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (guarantee), empathy (empathy) with patient satisfaction at the Kemantan Community Health Center, Air Hangat Timur District, Kerinci Regency. After carrying out multiple logistic tests from 3 models, it was found that the most dominant factor influencing patient satisfaction was the tangible variable (physical evidence) with a p-value of 0.000, the reliability variable with a p-value of 0.001, and the empathy variable with p -value 0.000
The Influence of Performance and Organizational Commitment on Employee Job Satisfaction at RSU Stella Maris Teluk Dalam in 2024
No full textAs public service organizations, hospitals require good performance to improve the quality of service that will be provided to customers and satisfy customers. This study aims to determine the effect of performance and organizational commitment on employee job satisfaction at RSU Stella Maris Teluk Dalam. This type of research is quantitative in the form of an analytical survey with a cross-sectional approach. The sample of this study was 100 employees who work at the Stella Maris Bintang Laut Teluk Dalam General Hospital. The data were analyzed bivariate with the Spearman correlation test and multivariate with multiple linear regression tests. The results showed an effect of performance based on internal service quality, workload quantity, time, cost, supervision, and employee relationships (all value 0.000). In terms of organizational commitment, based on affective, normative, and ongoing commitment (all p-value 0.000) on employee job satisfaction. Multivariate analysis showed significant effects of time (p-value 0.004), supervision (p-value 0.029), and continuance commitment (p-value 0.000) on employee job satisfaction, with continuance commitment emerging as the strongest predictor. The conclusion is that performance and organizational commitment influence employee satisfaction, where the most influential variable is organizational commitment based on continuance commitment
The Effect of Family Functionality and Social Support on Hemodialysis Patient's Quality of Life Among CKD Patients with Hypertension and Diabetes in Royal Prima Hospital
No full textHemodialysis, which involves regular visits to the hospital, increases the risk of social disability, where lack of social support contributes to mental and emotional problems experienced by patients undergoing hemodialysis. This study aims to determine the effect of social support and family functionality on the quality of life of chronic kidney disease patients undergoing hemodialysis. This study involved 42 patients with chronic kidney disease undergoing hemodialysis at the Hemodialysis Unit of Royal Prima Medan Hospital, selected by incidental technique. Primary data in this study were collected using the Kidney Disease Quality of Life Questionnaire, Multidimensional Scale of Perceived Social Support, and Family APGAR, while secondary data were sourced from patients' medical records. Data were analyzed using binomial logistic regression. This study found that 78.5% of respondents had hypertension, 40.5% had diabetes mellitus, and 31% had both. In addition, most respondents had low levels of social support (38.1%) but had highly functional families (47.6%). Logistic regression analysis found that social support was the only factor affecting the quality of life of chronic kidney disease patients undergoing hemodialysis (p<0.001; OR: 13.355). It can be concluded that adequate social support benefits the quality of life of chronic kidney disease patients undergoing routine hemodialysis, so promoting a positive social environment that supports hemodialysis patients is necessary
ANALYSIS OF THE INFLUENCE OF LEADERSHIP, PHYSICAL WORK ENVIRONMENT, ORGANIZATIONAL CULTURE AND WORK MOTIVATION ON THE PERFORMANCE OF EMPLOYEES IN THE COMMUNITY HEALTH CENTER WORK AREA OF THE KERINCI REGENCY HEALTH OFFICE
No full textThis research is aimed at analyzing the influence of leadership, physical work environment, organizational culture and work motivation on the performance of employees at the Health Center Service Work Area, Kerinci Regency. The research technique used is the Chi-Square analysis test, namely an analytical method with a Cross Sectional Study design. The research population was employees of the Siulak Mukai Community Health Center and Siulak Deras Community Health Center. The sampling technique used total sampling, namely all employees working at the Siulak Mukai Community Health Center and Siulak Deras Community Health Center, totaling 126 employees. The results of the research show that the performance of the employees of the Siulak Mukai Community Health Center and the Siulak Deras Community Health Center is said to be good. The results of the research analysis showed that variables that have a relationship with employee performance are leadership, physical work environment, organizational culture and work motivation as proven by the results of each statistical test with a significance level of p value=0.000 or P<0.05
Analysis Of Factors Related To The Performance Of Employees At The Siulak Deras And Simpang Tutup Community Health Center, Gunung Kerinci District, Kerinci Regency
No full textThe aim of the research is to analyze factors related to the performance of employees at the Siulak Deras and Simpang Clos Health Centers, Gunung Kerinci District, Kerinci Regency. The research technique used is the Chi-Square analysis test, with an analytical method with a Cross-Sectional Study design. The research population was employees of the Siulak Deras and Simpang Kunci health centers. The sampling technique used total sampling, namely all employees who worked at the Siulak Deras and Simpang Kunci health centers were 125 employees. The research showed that the performance of the Siulak Deras and Simpang Kunci Health Centers was good. Variables that have a relationship with employee performance are work quality, work quantity, and timeliness as evidenced by the results of each statistical test with a significance level of p-value = 0.000 (P <0.05). Accompanied by the effectiveness variable with a p-value = 0.002, independence has a p-value = 0.023, and workload has a p-value = 0.004. It is recommended that employees to maintain their work enthusiasm, especially in carrying out their duties responsibly, namely by completing their tasks from start to finish
The Influence Of Leadership And Work Environment On Staff Performance At PT Permodalan Nasional Madani (Pnm) Siantar Branch
No full textOne of the reasons why employees are more productive in a company is their work environment and their leadership. Therefore, this study will investigate whether the work environment and leadership style affect the performance of employees of PT Permodalan Nasional Madani (PNM) Siantar Branch. The study was conducted using a quantitative method with 81 respondents. The results showed that work environment and leadership factors have a positive and significant impact on the performance of employees of PT Permodalan Nasional Madani (PNM) Siantar Branch. To advance in the company, leadership and work environment are the most important things
THE INFLUENCE OF PERCEIVED ORGANIZATIONAL SUPPORT AND SUPERVISION ON EMPLOYEE PERFORMANCE THROUGH MOTIVATION AS AN INTERVENING VARIABLE AT THE FINANCIAL AND ASSET MANAGEMENT AGENCY OF THE LABUHANBATU DISTRICT
No full textThis study aims to determine whether Perceived Organizational Support and Supervision affect performance through motivation as an intervening variable at the Regional Financial and Asset Management Agency of Labuhanbatu Regency. The research was conducted on permanent employees (PNS) at the Regional Financial and Asset Management Agency of Labuhanbatu Regency. The population in this study was 39 people. Due to the small population, the sampling technique in this study was a saturated sample with a sample size of 39 people. The data collection techniques used are primary data in the form of questionnaires and secondary data obtained through documentation studies. The data analysis technique uses quantitative data processed with the SPSS version 25 program, namely the t test, sobel test and path analysis. The results obtained in this study indicate 1) there is a positive and significant influence between Perceived Organizational Support on Motivation, 2) there is a positive and significant influence between Supervision on Motivation, 3) there is a positive and significant influence between Perceived Organizational Support on Performance, 4) there is a positive and significant influence between Supervision on Performance, 5) there is a positive and significant influence between Motivation on Performance, 6) there is a positive and significant influence between Perceived Organizational Support on Performance through Motivation as an intervening variable, 7). There is an influenc
The Role of Leadership Practices in Enhancing Organizational Capability: Employee Well-being as a Moderating Factor in Private Universities of Pekanbaru
No full textThis study aims to analyze the effect of leadership on organizational capability, with the moderating role of employee well-being in a higher education setting. A quantitative approach with a survey design was employed, involving 120 respondents comprising lecturers and administrative staff. Data were collected using a questionnaire with a 5-point Likert scale. The data were analyzed using linear regression and moderated regression analysis with SPSS. The results indicate that leadership has a significant effect on organizational capability, with 43.9% of the variance in organizational capability can be explained by leadership quality. Furthermore, employee well-being was found to moderate this relationship, increasing the contribution to 61.1%. These findings highlight that employee well-being enhances the impact of leadership on organizational capability. This study underscores the importance of effective leadership and employee well-being programs in strengthening organizational capacity in higher education. The practical implication is that organizations should integrate leadership strategies with approaches that promote employee well-being to achieve optimal organizational performance
The Effect Of Work Discipline And Leadership On Employee Performance Through Job Satisfaction As An Intervening Variable At The Regional Secretariat Of Labuhanbatu District
No full textThis study aims to determine whether work discipline and leadership affect performance through job satisfaction as an intervening variable for the Regional Secretariat of Labuhanbatu Regency employees. The study was conducted on permanent employees (PNS) at the Regional Secretariat of Labuhanbatu Regency. The population in this study was 126 people. Because the population is small, the sampling technique in this study was a saturated sample with a sample size of 126 people. The data collection technique used was primary data in the form of questionnaires and secondary data obtained through documentation studies. The data analysis technique used quantitative data processed with the SPSS version 25 program, namely the t-test, Sobel test and path analysis. The results obtained in this study indicate 1) there is a positive and significant influence between Work Discipline on Job Satisfaction, 2) there is a positive and significant influence between Leadership on Job Satisfaction, 3) there is a positive and significant influence between Work Discipline on Performance, 4) there is a positive and significant influence between Leadership on Performance, 5) there is a positive and significant influence between Job Satisfaction on Performance, 6) There is a positive and significant influence between Work Discipline on Performance through Job Satisfaction as an intervening variable, 7) There is a positive and significant influence between Leadership on Performance through Job Satisfaction as an intervening variable
Peningkatan Kesejahteraan Masyarakat Kota Padangsidempuan Melalui Ekonomi Kreatif Bolu Salak
No full textSalak Padang Sidempuan sudah terkenal menjadi ikon Kota Padang Sidempuan dan merupakan salah satu sumber penghasilan masyarakat setempat. Kandungan serat dan vitamin Salak bermanfaat bagi kebutuhan dari mulai anak-anak, remaja, dewasa hingga lanjut usia. Memiliki kandungan yang baik untuk Kesehatan mata, terhindar dari rabun, katarak dan kerusakan mata lainnya. Diusia lanjut (lansia) dapat memperkuat memori otak, demikian juga untuk anak-anak. Kandungan Kalium bermanfaat membuat jantung sehat, memberikan energi dan stamina tubuh untuk diet. Mitra pelaku usaha UMKM di desa Sidapdap memiliki permasalahan dalam memasarkan Produk sebab masih bersifat konvensional dan belum memahami Teknik pemasaran. Kurang pengetahuan dalam memasarkan produknya secara digitak, kurang inovasi dalam citarasa produk bolu salak. Diperlukan solusi untuk Peningkatan teknik pemasaran dengan teknologi Digital melalui Pelatihan kewirausahaan, Penyuluhan Pelatihan Packaging, design produk. Penyuluhan tata cara Perizinan usaha, SIUP dan TDP sehingga pelaku usaha UMKM, memiliki surat izin usaha dan mendapatkan Hak Merek. Pelaksanaan program tentunya akan memberikan pemahaman tentang perlindungan konsumen dan pengetahuan dibidang hukum bisnis. Memberikan pengetahuan pentingnya standar mutu dan keamanan pangan olahan khususnya Bolu Salak dan gizi yang sesuai dengan kebutuhan. Kegiatan pengabdian kepada Masyarakat ini merupakan implementasi dari Visi Misi UNPRI yaitu Sociotecnopreneurship. Luaran dalam kegiatan Pengabdian Kepada Masyarakat yaitu Publikasi di Jurnal Nasional, Video Kegiatan di Upload pada youtube dan berita di media cetak