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Tired of Being “Every Woman”
This critical reflection serves as a counternarrative, detailing the experience of a queer, Black, woman of color, scholar-practitioner, and her relationship to emotional labor in higher education. This reflection will define emotional labor and provide concrete examples of how emotional labor manifests in practice. Though race and gender serve as an intersecting focal point, emotional labor is positioned to be viewed as a natural part of student affairs work. However, emotional labor becomes a problem when one is over-extended and engaged in high levels of emotional labor that are not congruent with different forms of compensation and holistic wellness
A Case Study of a Local Newspaper\u27s Demands for Budget Austerity from South Ridge State University
This article analyzes the budget situation at a fictional state comprehensive college, as detailed by NACUBO’s Leading in Tough Times Workbook. The scenario includes public optics factors, including scrutiny of the school’s fiscal circumstances by local pundits, and a controversial celebrity guest entertainer scheduled by students to appear on campus. The author recommends a crisis communication approach that includes a public relations campaign, cautious evaluation of the pundit’s claims that takes politicized interpretations of resource use into account, and an internal audit of budget use
Improving on My Approach to Leadership
This reflection examines the author’s own leadership approach through the lenses of servant leadership and leader humility. In this paper, the author hopes that the readers will be able to reflect on their own leadership style in their work with students. By engaging in this analysis, the authors plans to improve their approach to leadership to become a more well-rounded practitioner, and she encourages the readers to do the same
Fishing for Empathy: Fishbowls and Neurorhetorics for Mitigating Bias, Prejudice, and Hate in Human Relations
This study explored bias, prejudice, and hate from anthropological, neurobiological, and social-cognitive psychological lenses to better understand dehumanization of the “other.” The concept of neurorhetorics was introduced as a framework for understanding and mitigating our natural propensity to disparage and ridicule that which is not us. Neurorhetorics was explored as a means to mitigate bias, build bridges, and promote empathy and understanding across any and all differences. The Fishbowl model of communication was used as an intervention framework and this study examined its efficacy as an alternative to traditional rhetorical methods of discourse such as interviews, debates, and focus groups to engage in dialogue across difference. Using a mixed-methods design, the researchers examined the efficacy and impact of Fishbowls as a means of mitigating biases between in-group and out-group members across three historically divided social identity categories of gender, race, and political partisanship. Participants in this study were college students at an institution of higher education who self-identified as being members of the various groups being explored. Through Fishbowl conversations, in-group participants sitting in a circle engaged in dialogue to respond to questions generated by out-group participants who observed and listened; roles then shifted so that all participants experienced responding as well as observing and listening to promote better understanding of each other. Likert scale surveys were distributed before and after each Fishbowl experience to determine pre-post differences in attitudes and perceptions. The findings of this study have implications for providing a strategic framework through which participants are deeply heard and which leaders can use to help bridge differences that divide us socially. Fishbowls may be facilitated across industries, academic institutions, community organizations, social settings, and even at home to mitigate and reverse the pervasiveness of engaging in dehumanization of the “other.