Scientific Journals of Bogor Agricultural University
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Self-Leadership Transformation: Enhancing The Development and Performance of Human Capital Management Professionals
Get PDFBackground: Self-leadership is increasingly recognized as an important competency for enhancing performance and professional development, among mid- to senior-level professionals in Human Capital Management (HCM). As the work environment is rapidly evolving, mid- to senior-level HCM professionals must transform the way they manage themselves and their teams and enhance their ability to innovate and be role models. Objectives: This study explores the factors that foster self-leadership in mid- to senior-level professionals in Human Capital Management. Design/Methodology/Approach: Using a qualitative approach, we conducted in-depth interviews with 15 mid- to senior-level HCM professionals from various companies. Thematic analysis was applied using the Gioia Corley methodology to identify self-leadership factors such as self-reflection self - goal setting, self-monitoring, continuous learning, and self-reward. Findings/Results: The results show that the implementation of self-leadership contributes substantially to the improvement of skills, motivation, overcoming complex organizational challenges, and employee engagement, in the HCM development program. The transformation that occurs includes changes in the way of manages oneself and leads, which is part of the professional development process. Conclusion: The implementation of self-leadership strategies has been proven to accelerate professional development, and encourage employees to be more proactive, adaptive, and independent, to changes in the work environment. Originality/Value (State of the art): This study shows the importance of self-leadership training and implementation to improve performance, encourage individual initiative, and build a positive work culture.
Keywords: self-leadership, human capital management, professional performance transformation, qualitative research, development progra
The Impact of Training and Compensation on Employee Performance: The Moderating Role of Human Resource Quality
Get PDFBackground: The quality of human resources (HR) is a key determinant of organizational success, especially in structured work environments.Purpose: This study endeavored to ascertain the efficacy of performance-based training and compensation as a means of enhancing the quality of the human resources of the company. Design/Methodology/Approach: A quantitative survey was conducted on 60 employees of the Aviation Security Company in Yogyakarta, selected using simple random sampling. Data were collected through a closed-ended questionnaire and analyzed using PLS-SEM. Result: The analysis yielded results that indicated a significant impact of training on employee performance at the Yogyakarta branch of the Aviation Security company. Furthermore, the findings suggest a direct impact of compensation on employee performance within the same context.Conclusion: The findings of this study indicate a direct effect of training and compensation on employee performance at the Yogyakarta branch of the Aviation Security company. While HR quality also contributes to performance outcomes, the study did not find sufficient evidence to support its role as a moderating variable. These results suggest that training and compensation remain central components in enhancing employee performance, regardless of variations in HR quality levels.Originality/Value (State of the art): This study introduces an integrated HRM model and reveals that HR quality, while impactful, does not moderate training or compensation effects within structured work systems.
Keywords: training, compensation, employee performance, human resources quality, aviation securit
Intention to Use PayLater among Young Muslim Consumers: The Role of Islamic Religious Commitment
Get PDFBackground: Compared to other consumer groups, young Indonesian consumers have a stronger desire for debt and overconsumption
Purpose: This study aims to develop and empirically test a model of the influence of materialism and global luxury brand admiration on conspicuous consumption and intention to use conventional PayLater, with Islamic religious commitment as a moderating variable.
Method: Data was collected from consumers on the island of Lombok, Indonesia. The island was chosen because it is widely known for its religious community. The study followed a quantitative approach. The respondents were young Muslim consumers between 17 and 35 years of age who were active shoppers in the marketplace. This research involved 364 conveniently selected respondents.
Findings: The study indicates that Islamic religious commitment can mitigate the influence of materialism on conspicuous consumption. This commitment also reduces the impact of conspicuous consumption on the willingness to go into debt by using conventional PayLater. The findings also reveal that young Muslim consumers desire global luxury brands to show off.
Conclusions: Islamic religious commitment weakens materialism\u27s influence on conspicuous consumption and intention to use PayLater because consumers understand and obey their religion\u27s teachings. Youthful materialistic Muslim consumers may seek comfort, equilibrium, and a high quality of life rather than a desire to flaunt their possessions.
Research implication: This study indicates that young Muslim consumers could become the largest users later. To assist them in avoiding riba, PayLater’s owners should provide services according to Islamic teaching and/or encourage them to restrict their use of its services to less than the interest-free period of 30 days
Exploring the Impact of Product Quality, Performance, Consumer Experience, Positive eWOM on Purchase Intention and Sustainability: On Consumer Railways
No full textBackground: Developing an analysis model regarding product quality, performance, consumer experience, positive eWOM, where the proposed model is in accordance with the theory of purchase intention and sustainability of trains, where passengers in Jakarta are the target objects, using demographic factors such as gender, age, country of origin.
Purpose: Analysis of consumer responses to the situation and conditions existing in the railways and whether the railways can be sustainability.
Method: A quantitative approach was used in this study with an online survey conducted using Google Forms and a structured questionnaire survey conducted on 225 Indonesian and foreign respondents selected based on purposive sampling. Data analysis used SEM PLS, to determine the impact of the relationship on purchase intentions and sustainability.
Findings: Shows that attachment exists and has a strong influence and impact on purchase intention and business sustainability. The implications are in terms of passenger experience, both in terms of service and comfort, as well as the sustainability of trains in Indonesia.
Conclusion: Improvement of product quality, performance, consumer experience, positive eWOM can increase purchase intention. Increased purchase intention can increase the sustainability of customer relationships.
Research limitations: The new analysis focuses on aspects related to the variables of product quality, performance, consumer experience, positive ewom, purchase intention, sustainability trains. New response characteristics involving gender, division, continent, data analysis techniques, used, in this study are limited to quantitative methods.
Research implications: This study provides conditions and situations regarding trains related to product quality, performance, consumer experience, positive ewom, purchase intention, railway sustainability
Unraveling the Dynamics Between Advanced Technology, Logistics Customer Service, and Logistics Performance to Boost Customer Retention: Evidence from Shopee Express
Get PDFBackground:
In a competitive logistics industry, companies face mounting pressure to meet customer expectations while maintaining operational efficiency. The adoption of advanced technology and enhanced logistics customer service has become essential for achieving timely delivery and customer satisfaction, directly influencing logistics performance and sustainable customer retention. However, empirical studies examining these factor interactions within West Java\u27s logistics sector remain limited.
Purpose: This study investigates the direct influence of Advanced Technology (AT) and Logistics Customer Service (LCS) on Customer Retention (CR) and examines the mediating role of Logistics Performance (LP).
Method: This quantitative research employed a cross-sectional survey using structured questionnaires distributed to 385 Shopee Express customers in West Java through non-probability sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess both direct and indirect effects.
Findings: The analysis reveals that both AT and LCS have a significant and positive impact on CR. LP partially mediates these relationships, highlighting that operational improvements reinforce direct effects of technological and service enhancements while serving as a critical pathway to strengthening customer loyalty.
Conclusions: The study demonstrates that integrating advanced technological solutions with high-quality logistics customer service can significantly improve logistics performance, thereby strengthening customer retention.
Research implication: Logistics providers in competitive e-commerce contexts should invest in digital innovations and robust service frameworks to secure a sustainable competitive advantage. Future research should employ longitudinal or mixed-methods designs with a broader geographic scope and explore additional factors, such as operational innovation and organizational culture
Penentuan Masa Simpan Ekstrak Etil Asetat Buah Andaliman Pada Kemasan Botol Kaca dan PET dengan Metode Accelerated Shelf-Life Test (ASLT)
Get PDFAndaliman is an endemic flora in the region around Lake Toba and is commonly used as a spice by the Batak ethnic community. Andaliman fruit in extract form has a lot of potential as an antimicrobial, anti-inflammatory and antioxidant. All the benefits possessed by andaliman extract have the potential to be widely used by the community. Therefore, it is important to know the shelf-life of the extract and the most suitable type of packaging to extend its shelf-life. This study aims to estimate the shelf-life of andaliman fruit extract and the packaging that can extend the shelf-life of the extract. The estimated shelf-life was calculated using the accelerated shelf-life test (ASLT) method using Arrhenius approach with the parameter of total flavonoids. This study used two types of packaging, namely glass bottle and plastic bottle stored at 37, 45, and 55 °C for 1 month with weekly testing. The results showed that andaliman fruit extract in plastic bottle packaging can last for 7.8 months at 37 °C and 6.8 months at 55 °C. While stored in glass bottle, andaliman fruit extract can last up to 12.4 months at 37 °C and 10.5 months at 55 °C. Based on these data, it is known that the shelf-life of extracts is influenced by storage temperature and packaging. The higher the temperature, the shorter the shelf-life and the smaller the permeability, the longer the shelf-life
Factors Influencing Service Quality and Product Quality: A Case Study of a Water Filter Company (PT XYZ)
Get PDFBackground: PT XYZ is a national private company operating in the water purification industry. Products offered by PT XYZ include water filters, reverse osmosis, and domestic waste processing machines with more than 23,000 customers in Indonesia. Over the last few years, the household product income of PT XYZ decreased from 2021 to 2023 with an average decrease of 5%. Apart from the decline in revenue, customer satisfaction scores have also not met the targets set by the company.Purpose: This research was conducted to identify the factors affecting service quality and product quality in the water filter industry.Design/methodology/approach: A mixed method approach was conducted in this research. Fifteen customers were interviewed and 367 customers filled out the questionnaire. Non-probability sampling was used in this research as a sampling method which was carried out by purposive sampling with several predetermined criteria. Items will be measured using 7 Likert scales. Findings/results: The factors that determine service quality improvement at PT XYZ are excellent service, excellent after sales service, responsive customer care, and standardization and competence of the sales and service team. These factors represent the service quality improvement of 47.5%. The factors that determine product quality improvement at PT XYZ are reliable filters with optimal results, products that meet customer expectations, added filter maintenance indicator feature, and crack resistant filter. These factors represent the product quality improvement of 48.9%.Conclusion: Increasing customer satisfaction and revenue, PT XYZ needs to provide excellent quality services. Good service quality management can also be a competitive advantage while encouraging continuous improvement. Improving the quality of PT XYZ\u27s services and products is determined by excellent service, responsive after-sales service, competent and standardized teams, and reliable filter products that meet customer expectations, equipped with maintenance indicator features and are crack-resistant.Originality/value (state of the art): This study emphasizes the importance of comprehensive quality improvement, encompassing both service and product aspects to maintain customer loyalty. PT XYZ should continuously invest in employee training and product innovation. This study enriches the literature on the determinants of customer satisfaction in the water filtration industry, particularly within the context of local companies.
Keywords: customer satisfaction, exploratory factor analysis, product quality, service quality, water filtratio
Ekonomi Syariah dan Industri Halal sebagai Mesin Baru Pertumbuhan Ekonomi
No full textEkonomi syariah dan industri halal menjadi salah satu mesin baru pertumbuhan ekonomi di tengah dinamika geopolitik global. Sebagai negara dengan jumlah penduduk muslim terbesar di dunia, Indonesia memiliki peluang strategis untuk menjadikan ekonomi syariah dan industri halal sebagai pengungkit pertumbuhan ekonomi nasional. Hal tersebut bersesuaian dengan Asta Cita 2 yang secara eksplisit mendorong kemandirian nasional yang salah satunya melalui ekonomi syariah. Ekonomi syariah sebagai salah satu sumber pertumbuhan ekonomi baru untuk mencapai Indonesia Emas 2045 mencakup 4 hal utama, yaitu peningkatan investasi di sektor industri halal, pengembangan perbankan dan keuangan syariah, penguatan regulasi, dan fasilitasi inovasi teknologi. Ekonomi syariah dan industri halal dapat mengungkit ekonomi melalui konsumsi dan investasi. Oleh karena itu, diperlukan percepatan sertifikasi halal untuk meningkatkan daya saing industri halal di pasar internasional dan mendorong inovasi pembiayaan syariah guna mendukung UMKM halal. Platform e-commerce dan rantai pasok halal menjadi kunci untuk efisiensi dan perluasan akses pasar. Investasi sumber daya manusia dan riset diperlukan untuk mengembangkan produk halal inovatif (pangan, farmasi, dan kosmetik) yang sesuai dengan kebutuhan pasar. Harmonisasi standar halal global, literasi keuangan syariah yang rendah, dan keterbatasan infrastruktur digital menjadi tantangan yang perlu diatasi. Langkah strategis seperti peningkatan kapasitas kelembagaan, kolaborasi lintas sektor, dan insentif diperlukan untuk mendorong penciptaan diversifikasi ekonomi serta ekosistem halal yang kuat guna menjadikan Indonesia pemimpin pasar halal global.  
Ocean Accounting; Kebutuhan untuk Mendukung Koordinasi Kebijakan di Bidang Perikanan, Pariwisata dan Ketahanan Pesisir
No full textPengelolaan wilayah pesisir adalah kerja multi sektor dan multi stakeholders, didalamnya menyangkut sektor perikanan, pariwisata dan ketahanan pesisir. Perbedaan kepentingan dalam pengelolaan membuat overlapping kebijakan di tingkat pemerintahan terjadi. Lemahnya koordinasi menjadikan kebijakan berjalan parsial, tidak efisien, dan mengancam keberlanjutan ekosistem laut dan pesisir. Penerapan ocean accounting diharapkan dapat menjadi pijakan kebijakan yang integratif antar sektor melalui valuasi jasa ekosistem dan analisis dampak aktivitas manusia. Namun, implementasinya masih terbatas karena belum adanya regulasi yang menaungi dan belum standarnya data managementnya. Untuk itu diperlukan adanya aturan mengenai penerapan ocean accounting sebagai instrumen pengambilan kebijakan, Pembangunan integrasi data kelautan dan pesisir dan forum kolaboratif lintas sektor melalui platform digital untuk pengawasan, koordinasi, dan perumusan kebijakan pesisir yang berkelanjutan.
Kata kunci: koordinasi antar sektor, ocean accounting, wilayah pesisi