Journal of International Trade, Logistics and Law (JITAL - İstanbul Commerce University)
Not a member yet
368 research outputs found
Sort by
The Effects of Supply Chain Management Practices on Customer Satisfaction: A Case of Brewery Manufacturing Companies in Tanzania
No full textIn the context of East Africa's competitive landscape, particularly in Tanzania's brewery manufacturing sector, effective supply chain management (SCM) practices are essential for enhancing customer satisfaction. This study investigates the impact of three key SCM practices, strategic supplier partnerships (SSP), customer relationship management (CRM), and information sharing (IS) on customer satisfaction. Employing a mixed-methods approach, data were collected from 106 employees of Tanzania Breweries Limited through questionnaires and interviews. The results indicate that CRM is the most significant predictor of customer satisfaction, highlighting the necessity of personalized customer interactions and efficient service delivery. Furthermore, both SSP and IS demonstrate considerable positive impacts on customer satisfaction, with effective collaboration with suppliers and timely information exchange contributing to enhanced operational efficiency. Consequently, the study emphasizes the need for breweries to prioritize CRM, foster strategic supplier partnerships, and improve information sharing to meet customer expectations. These insights not only contribute to the theoretical framework of SCM but also offer practical implications for industry practitioners and policymakers aiming to strengthen the manufacturing sector's competitiveness in Tanzania. The study concludes that adopting these SCM practices can significantly improve customer satisfaction, thereby driving loyalty and long-term success in the marketplace
Determinants of Market Access among Vanilla Farmers in Kagera, Tanzania
No full textThe study aimed at examining determinants of market access among vanilla farmers in Kagera region of Tanzania. The study achieved specific objectives as follows; (i) to examine determinants for market access of vanilla produce in Kagera region and (ii) to determine the effect of market access determinants on market access of vanilla produce in Kagera region. The use of a mixed-methods approach was considered appropriate with integration of both qualitative and quantitative data whereas a sample of 385 vanilla farmers and key agricultural informants were included. Stratified sampling followed by simple random sampling and purposive sampling were adopted in selecting the sample selection. Data collection made use of structured questionnaires and semi-structured interviews. Analysis of qualitative data was achieved using content analysis whereas application of logit model in determining the effect of market access determinants on market access of vanilla produce was considered relevant. The findings revealed that cooperative engagements, transportation infrastructure, access to credit and geographic factor positively and significantly influence market access (p<0.05). The study urges to the government, policymakers and partners in development to focus on infrastructure development, cooperative engagement and extending more credit facilities aiming at improving access to vanilla market and the economic well-being of vanilla farmers, thereby contributing to the sustainable development of the agricultural sector in Kagera.
Investigation of the Effect of International Procurement of Goods on Performance of the Procurement Function in the Public Sector Entities in Tanzania. A Case of Tanzania Ports Authority (TPA) Head Quarter, Dar es Salaam
No full textThe study examined the Effect of International Procurement of Goods on Performance of the Procurement Function in the Public Sector Entities in Tanzania. Procurement encompasses all activities related to obtaining any goods, works, or services, such as specification of requirements, selection and invitation of tenderers, preparation and award of contracts. Procurement is defined as the buying, purchasing, renting, leasing, or other acquisition of any goods, works, or services by a procuring entity (URT, 2011). The study adopted the descriptive design. Data was collected from 52 respondents from TPA through questionnaires. The sample was chosen using Judgment/ Purposive Sampling methods to select the sample. Using SPSS, descriptive statistics including frequency, and percentage were used to analyze the data. Furthermore, inferential analysis was conducted whereby regression analysis was used to show the relationship between variables. Data was presented by using Tables. The study found that the methods used in international procurement has a significant effect on performance of the procurement function. Furthermore, the study found that the modes of transport used in international procurement has a significant effect on performance of the procurement function. Moreover, the study found that the quality assurance procedures used in international procurement has a significant effect on performance of the procurement function. Methods used in international procurement, modes of transport used in international procurement and quality assurance procedures used in international procurement have a favored impact on has a significant effect on performance of the procurement function. The study recommends that, the management of the public sector should pay attention on procurement methods, modes of transport and quality assurance practices used in International Procurement of goods to protect and increase the quality of the goods procured in order to improve performance of the procurement function
Factors Affecting Healthcare Supply Chain Performance in Tanzania: A Case of Medical Stores Department Headquarters
No full textThis study examined factors affecting healthcare supply chain performance in Tanzania. Specifically, the study examined the effect of information technology and inventory control practices on healthcare supply chain performance in Tanzania. The study was conducted in Dar es Salaam region and involved Medical Stores Department (MSD) Headquarters. The study used mixed research approach and a cross-sectional design. Out of 209 populations, 137 respondents were selected as sample size randomly. In data collection, questionnaires and interview were used as tools for collection of data. The study used descriptive and inferential (linear regression) analysis. Findings established that, information technology has positive and statistically significant influence on healthcare supply chain performance. Also, inventory control practices have positive and significant effect on healthcare supply chain performance. The study recommends that, the healthcare sector together with Medical Stores Department (MSD) in Tanzania should consider increasing their investment in information technology infrastructure. This could involve upgrading existing systems, adopting new technologies, and ensuring that IT resources are adequately allocated to support healthcare supply chain operations. Also, healthcare sector and MSD need to ensure seamless integration of different IT systems within and between healthcare organizations. Moreover, MSD should put more emphasis on improving their inventory management systems to ensure that inventory is properly managed and tracked
Managing Public Procurement Practices to Enhance Supply Chain Innovation: Public Procurement as a Policy Tool
No full textPublic procurement plays a significant role in driving innovation within supply chains, yet there are substantial challenges hindering its effective utilisation as a policy tool to enhance innovation. This article explores the role of public procurement in promoting innovation among supply chain practitioners, focusing on the context of Tanzania. Findings reveal limited awareness among stakeholders regarding the potential of public procurement to foster innovation, with prevailing perceptions prioritising compliance objectives over innovation promotion. Strategies to promote innovation, such as alternative bidding, are underutilised, and regulatory frameworks often lack support for innovative procurement approaches. Recommendations emerge to address these challenges, including enhancing awareness through capacity-building programs, revising regulatory frameworks to support innovative procurement, addressing budgetary limitations, fostering a culture of innovation within procuring entities, and streamlining procurement processes. Implementing these recommendations can unlock the full potential of public procurement as a driver of innovation, contributing to economic growth and sustainable development
To Examine the Influence of Procurement Planning Regulations and Procedures on Achieving Value for Money in Works Projects a Case of Ardhi University
No full textThe main goal of the research project was to investigate how procurement planning policies and practices affect getting value for money in ARU works projects; The study demonstrated the theory's relevance to achieving value for money through the use of transactional cost theory. To perform the study using the resources available, a case study research approach was adopted. A purposive selection strategy was used to select the study's sample size of 100 respondents. In order to guarantee the quality of data acquired, the researcher employed a questionnaire and interview guide to gather primary data, while secondary data was gathered through the examination of journals, papers, and articles. Several analysis techniques, including multiple regression, correlation analysis, and descriptive analysis, were used to the gathered data. The analysis of the findings revealed that the correlation coefficient between Procedures and regulations and Value for money is .723 which is statistically significant at .000 which implies a strong positive relationship between Procedures and regulations and Value for money. Study concluded that a well-structured procurement plan Procedures and regulations is essential for achieving value for money in Tanzanian public projects, as it guides efficient resource allocation, risk mitigation, and quality assurance, ultimately enhancing transparency, competition, and project outcomes. Study recommended that public projects should adopt robust monitoring and evaluation mechanisms to ensure that procurement decisions are made based on merit, cost-effectiveness, and compliance with regulations. procurement professionals are well-equipped with the necessary knowledge and skills will contribute to more informed decision-making in the procurement process
Synchronization of Logistics Drivers for Optimizing Supply Chain Operations in Tanzania: A Descriptive Survey
No full textThe purpose of this study was to assess on use of synchronized logistics drivers towards optimized supply chain operations by using Tanzania among the developing country as a case study. On methodology, the study employed descriptive survey design and population of the study involved registered logistics service providers in Tanzania whose list were obtained from Tanzania Revenue Authority’s data base. Quantitative data from 126 respondents were analyzed by using descriptive analysis presented in form of frequency and percentages and also the relationships between synchronized logistics drivers and optimized supply chain operations were tested by using correlation analysis. The results indicate that majority of respondents agreed on the role of synchronized logistics drivers towards optimization in supply chain operations whereby after testing the results by using regression model the information system variable was found significant among the three tested variables (p = 0.002). The study concluded that synchronized information systems play significant role in achieving optimized supply chain operations thus the study implication on practice and social is that synchronization of logistics drivers will enhance optimization in supply chain operations. On originality, most of the past reviewed studies have concentrated on the aspect of synchro modality which is one component of logistics driver (modes of transport); this study establishes a new foundation by studying synchronization in the inclusion of more logistic drivers in supply chain operations (information, transport and warehousing).
The Regional Economic Determinants Effects on Stock Market Volatility: Case of la Bourse Régionale des Valeurs Mobilières (Brvm) Stock Exchange
No full textThis paper analyzes the effects of regional economic determinants on stock market volatility especially for the BRVM Stock Exchange by using Generalized Autoregressive Conditional Heteroscedasticity (GARCH) models with the data from March 2005 to September 2023. The effects of economic determinants as the USD exchange rate, CNY exchange rate, inflation rate, and average interest rate on credits on stock market volatility is tested with GARCH (1,1) models. The results show complex relationships, including an inverse relationship between stock market volatility, the USD rate, the CNY rate and AIR rate. However, inflation rate has a significant impact on stock market volatility. In the dynamic landscape of the BRVM Stock Exchange, the study offers useful insights for risk management, policy considerations, and investment decisions enabling market participants to make appropriate decisions. Moreover, the study's outcomes bear relevance to policymakers, offering guidance for shaping economic policies that may influence stock market dynamics. Additionally, investors may benefit from the research by getting a broad view of the determinants that may affect stock prices, thereby enhancing their ability to formulate sound investment strategies
The Impact of Macroeconomic Factors on Stock Returns
No full textThis study focuses on analyzing the effects of independent variables on two different stock markets, namely France and Turkey. To investigate these effects, a number of independent factors, including interest rates, inflation, exchange rate and GDP growth were analyzed. The study was carried out over a 21-year period, from January 2003 to December 2023, using quarterly data. The impact of the macroeconomic variables and the causal relationship between both countries are studied using methods such as the Unit Root test, Co-integration test, Heteroskedacity test, Autocorrelation test, Correlation, and Regression. The results show a significant positive relationship between GDP growth and stock index in both markets, as well as a positive relationship between exchange rate and stock returns. However, the difference occurs in the other independent variables, for inflation rate the impact is positive in Turkish market and is statistically insignificant in French case. Interest rate affects French market negatively and was found insignificant in Turkish case. These findings provide valuable insights for investors in understanding the drivers of stock market performance. Further research is needed to explore additional factors influencing stock returns.supervisor :RECEP BILDI
Pricing-Supply Chain Issues of Staple Food Crops in Rural-Urban Tanzania
No full textThe current study explores the effect of supply chain issues (SCIs) on the market prices of staple food crops in rural-urban Tanzania using a cross-sectional questionnaire survey and simple random sampling. Data were sourced from 313 farmers and traders of staple food crops from five regions in rural and urban markets within Tanzania. Exploratory factor analysis (EFA) and marginal effect based on a binary logit model were used for data analysis. The results revealed that SCIs do not offer an equal and uniform effect on market prices of staple food crops. Specifically, deficient SC infrastructure, inflated farming costs, SC and logistics costs and an indirect distribution strategy demonstrated a significant positive effect on market prices of staple food crops. Conversely, intensive competition within agricultural SC and the bullwhip effect had a significantly negative influence. Towards stabilizing the market prices of staple food crops, the authors recommend centralizing market demand and supply information among farmers and traders, thereby eliminating the use of intermediaries by establishing and joining farmers’ associations and cooperative societies. Also, to make transportation and distribution of staple food crops easier and more cost-effective, local governments should take streamlined measures to improve road conditions, especially in rural areas where farming mostly takes place. While previous studies address the causes of fluctuation in market prices of agricultural products from climatic, economic and legal perspectives, this study contributes to a better understanding of the causes of variations in market prices of staple food crops from SC perspective in rural-urban Tanzania