9277 research outputs found
Sort by
Looking at customer-to-customer interaction (CCI) through the eyes of employees
No full textThis blog post discusses how frontline employees (FLEs) can offer valuable insights into situations where customers interact with the other customers around them during the consumption of a service. This area of research, usually known as customer-to-customer interaction (CCI) or C2C interaction, has predominantly been investigate from a customer perspective but there are clear advantages to also gaining an employee perspective
Navigating healthcare realities: exploring access and engagement for transgender and non-binary individuals in England
No full textPurpose
Engaging transgender, non-binary and gender-diverse (TNBiGD) individuals in healthcare beyond transition-related care is necessary for improving health outcomes. Because of a lack of legislative protections in the UK, this population faces substantial barriers to accessing healthcare, characterised by negative experiences and discrimination. This study aims to explore the healthcare experiences of TNBiGD individuals in England, focusing on access and engagement within primary and secondary care services.
Design/methodology/approach
Adopting a participatory research approach, this study involved 17 TNBiGD individuals in England through online focus groups and semi-structured interviews, conducted in three phases. Ethical clearance was obtained, and participants were recruited via snowball sampling from LGBTQIA+ networks. Thematic analysis was used to interpret the data, with a focus on healthcare engagement and barriers to access.
Findings
Participants highlighted the necessity of equitable healthcare access as a fundamental human right, often hindered by discrimination, restricted access to gender-affirming care and a lack of provider knowledge. Systemic exclusions and identity erasure were identified as major barriers, with participants experiencing misgendering, incorrect use of gender markers and diagnostic overshadowing. Positive healthcare experiences were noted when gender identity was respected and integrated into care.
Originality/value
This study underscores the significant healthcare barriers faced by TNBiGD individuals in England, highlighting the need for systemic changes to ensure accessible, respectful and inclusive care. Recommendations focus on education, policy changes and further research to address these challenges and improve healthcare outcomes for the transgender and non-binary communit
Introduction: Sustainability Education for Children and Young People: Educating for the Environmental Crisis
No full textAs these words are being written, it’s a dull day in England and through the window, the leaves can be seen, changing from shades of green to red, orange, brown and gold. The sky is grey and the air misty. It’s mild but cold enough to warrant an extra layer, a reminder that summer has transitioned to autumn, as it has for millennia. It is reassuring for those of us who live here and now to experience the continuing cycle of the environment upon which all life depends. At this time, world leaders are meeting for the COP16 UN biodiversity conference in Columbia. The conference is billed as a united attempt to halt the destruction of the planet. They are discussing plans which include protecting 30% of the planet for nature by 2030. This was one of a range of targets agreed at COP15 in 2022 by almost every country in the world. This suggests that although climate change and biodiversity loss are major concerns, we can be assured that our political leaders are attending to what needs to be done on our behalf. However, more than 80% of countries failed to submit plans to meet the agreement reached at COP 15 (IPBES, 2024). This is no time for complacency. Shue (2022, p. 5) states that:
Failure to act urgently now is a dire threat to future generations. If delay now allows the passing of physical or social tipping points…we miss our unparalleled but fleeting opportunity to make life better for our grandchildren and instead inflict a legacy of danger
REACH Worcestershire: Project Report April 2025
No full textREACH stands for Research Engagement And Community Health. It was co-designed with members of the VCSE sector as a supportive framework for Worcestershire and informed by local communities’ experiences of health and social care research.
The aim of the REACH project was to raise the profile of community-based and clinical research across Worcestershire in order to maximise opportunities for participation. Funded by Research Engagement Network (REN) 2 and NIHR Clinical Research Network West Midlands (CRN WM) grants, the project had a particular focus on seldom-heard and under-served people at risk of the impact of health inequality to increase diversity within health and social care research. There was an additional emphasis on supporting communities and Voluntary, Community and Social Enterprise (VCSE) organisations to develop their own community-based research projects
Jody Santos - Rising Tides, Raising Voices: A&E Accessibility and Environment Podcast
No full textJody Santos talks about her life, the Disability Justice Project and her documentary 'Rising Tides - Raising Voices' featuring disabled grassroots activists across the Pacific championing disability-inclusive climate action.
Rising Tides, Raising Voices is a call for intersectional, inclusive, community-led solutions to the encroaching global crisis
The United Kingdom of Great Britain and Northern Ireland
No full textThis is the 5th edition of The International Review of Constitutional Reform (ISBN: 978-1-7374527-8-2).
The International Review of Constitutional Reform (IRCR) is a first-of-its-kind scholarly effort to gather jurisdictional reports--written by scholars and judges, often in collaboration--on all forms of constitutional revision around the world over the past year.
This edition contains more than 100 jurisdictional reports. Each report explains and contextualizes events in constitutional reform over the previous year in a given jurisdiction. Constitutional reform is defined broadly to include constitutional amendment, constitutional dismemberment, constitutional mutation, constitutional replacement and other events in constitutional reform, including the judicial review of constitutional amendments.
In order to facilitate cross-jurisdictional comparison, all reports follow the same format:
• “INTRODUCTION,” which offers a brief overview of the year in constitutional reform;
• “PROPOSED, FAILED, AND SUCCESSFUL CONSTITUTIONAL REFORMS,” which examines proposed constitutional reforms and explains the reasons for their failure or success;
• “THE SCOPE OF REFORMS AND CONSTITUTIONAL CONTROL,” which evaluates the proposed reforms and explains whether they were the subject of constitutional review;
• “LOOKING AHEAD,” which identifies the big questions that await the jurisdiction in the context of constitutional reform in the year or years ahead; and
• “FURTHER READING,” which recommends relevant readings for those interested in learning more about the reforms discussed in the report.
The IRCR is a joint initiative of the Program on Constitutional Studies at the University of Texas at Austin in partnership with the International Forum on the Future of Constitutionalism. The Co-Editors of this new resource in the study of constitutions have worked closely with an outstanding team of Associate Editors: Elisa Boaventura, Maria Letícia Borges, Bruno Cunha, Matheus Depieri, Júlia Frade, and David Sobreira. We thank each of them for their invaluable contributions to this project. We also thank Simon Renwick for his innovation, precision, and vision in designing this book. And most of all we thank our contributors for their outstanding reports
Tackling breaches of the House of Commons lobbying rules by a UK politician and Article 8 of the ECHR
No full textOwen William Paterson v The United Kingdom (App. No.23570/22)
European Court of Human Rights (Chamber): Decision of 19 September 2024
Admissibility; Lobbying; Members of Parliament; Right to respect for private and family lif
The Routledge Handbook of Wetlands
No full textThis handbook provides a comprehensive and interdisciplinary overview of the place, value and significance of wetlands, presenting perspectives from across the environmental and social sciences.
Recent decades have witnessed unprecedented global interest in wetlands and the critical role they play in supporting biodiversity and ecosystem services such as carbon storage, flood mitigation, as well as their direct benefits for people and society that include the provision of food, clean water and a range of cultural services. This Routledge Handbook of Wetlands brings together a wide range of perspectives from social and environmental disciplines, and voices from different wetland stakeholders from the global north and south, to present an assessment of our current understanding of wetlands, their environmental significance, and their place in society and policy. A recurring theme of the book is an exploration of how our current knowledge of wetlands, that is often fragmented along traditional disciplinary lines, can be brought together to enable a more integrated, interdisciplinary and social-ecological conceptualisation that aligns more closely with real-world complex challenges, and which offers new directions in wetland management for sustainable development.
This handbook will be essential reading for students and scholars of wetland management, environmental science, water resource management, conservation ecology, environmental humanities and sustainable development
Quantifying the Effects of Detraining on Female Basketball Players Using Physical Fitness Assessment Sensors
Get PDFThis study leverages physical fitness assessment sensors to investigate the effects of a brief in-season break (detraining period) on the physical performance of female basketball players. Sixty-seven players (Senior (n = 19), U18 (n = 19), and U14 (n = 29)) were evaluated before and after a 3-week break using sensor-derived data from a countermovement jump (CMJ), an Abalakov jump (ABK), a linear speed test (20 m sprint), a seated medicine ball throw test (SMBT), and a Basketball-Specific Agility Test (TEA-Basket). The Total Score of Athleticism (TSA), computed as the mean Z-Score across tests, served as a composite indicator of physical fitness. Data obtained from performance sensors revealed significant interactions between time and category for the CMJ, ABK, 20 m sprint, and SMBT, while TEA-Basket measurements showed no significant changes. Time and baseline fitness level interactions were also significant for the CMJ, ABK, and SMBT but not for sprint time or the TEA-Basket. Despite observed declines in explosive strength, speed, and upper-body power across all groups, TSA scores remained stable. These findings underscore the utility of sensor-based evaluation methods in highlighting the adverse effects of short-term detraining and emphasize the necessity of tailored training strategies during competitive breaks
Chapter 2: Supporting children to be healthy and well
No full textThis chapter will consider a holistic and context-sensitive approach to wellbeing which iden-tifies the role of children’s social worlds in supporting health and wellbeing. It will critically explore contemporary issues facing children and families in terms of being well, such as the impact of social policy and rising concerns about children’s mental health. This chapter ex-amines health and wellbeing across the life-course but with specific emphasis on prenatal and postnatal phases and early and mid-childhood. It will consider a range of definitions and understandings of health and wellbeing, exploring how these are impacted by cultural and social determinants. It will explore how practitioners and families can best support children’s health and wellbeing