Organization - Journal of Management, Informatics and Human Resources / Organizacija - Revija za management, informatiko in kadre (University of Maribor)
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Ali marketinški viri prispevajo k uspešnosti podjetij?
Get PDFThis study investigates the relationships between market orientation, innovation resources, reputational resources, customer related capabilities and distribution-based assets, as well as their impact on both market and financial performance. The results indicate that market orientation is indirectly related to a company's market and financial performance through the four other marketing resources. Reputational resources have a positive impact on loyalty, market share and sales volume, while the impact of innovation resources on the market share and sales volume is more indirect and through customer loyalty. While customer-related capabilities significantly impact customer loyalty, their impact on the market share and sales volume can not be confirmed. On the other hand, the distribution-based assets are only weakly related to loyalty, the market share and the sales volume. The general findings indicate that selected marketing resources impact financial performance indirectly through the creation of customer loyalty and directly through the market share and sales volume.V raziskavi proučujemo povezavo med tržno naravnanostjo in inovacijskimi viri, viri ugleda, sposobnostmi povezanimi z odjemalci in premoženjem, ki temelji na dobaviteljih, kakor tudi njihov vpliv na tržno in finančno uspešnost. Rezultati razkrivajo, da je tržna naravnanost preko štirih obravnavanih marketinških virov posredno povezana s tržno in finančno uspešnostjo podjetij. Viri ugleda imajo pozitiven vpliv na zvestobo in tržne deleže ter obseg prodaje, medtem ko je vpliv inovacijskih virov na trž- ne deleže in obseg prodaje predvsem neposreden preko vpliva zvestobe odjemalcev. Sposobnosti povezane z odjemalci sicer pomembno vplivajo na zvestobo odjemalcev, vendar v raziskavi njihove povezave s tržnimi deleži in obsegi prodaje nismo potrdili. Premoženje, ki temelji na dobaviteljih je zgolj šibko povezano z obema kazalcema tržne uspešnosti (zvestobo, tržnimi deleži in obsegi prodaje). V splošnem ugotavljamo, da tržni deleži in obsegi prodaje na finančno uspešnost vplivajo neposredno, hkrati pa so tudi pomemben mediator pri posrednem vplivu zvestobe odjemalcev na finančno uspešnost
Sodobna zaposlitvena razmerja
Get PDFModern working arrangements are often connected with the phenomena of atypical employment, which has become a central issue for labour market policy in the EU. On the one hand, it is interpreted as a positive development, in the sense that it indicates greater labour market flexibility. On the other hand, it is a matter of growing concern for policymakers as it reflects further weakening of the labour market position of groups of workers whose position is already weak.This article focuses on the two major forms of atypical employment that is part-time and temporary employment. In our empirical analysis we try to answer whether is there convergence or divergence between the EU member states in the prevalence of atypical employment in the various occupational groupsSodobna zaposlitvena razmerja se pogosto povezujejo s pojavom atipičnih oblik zaposlitve, ki je postal osrednja tema politike trga dela v EU. Na eni strani lahko ta pojav razumemo kot pozitiven razvoj, saj označuje večjo fleksibilnost trga dela. Na drugi strani pa je ta pojav skrb vzbujajoč za nosilce ekonomske politike, saj se na ta način poslabšuje položaj določenih skupin delavcev, katerih položaj na trgu dela je tako ali tako že slab. V članku se osredotočamo na dve glavni obliki atipičnih zaposlitev, in sicer zaposlitev s krajšim delovnim časom ter začasna zaposlitev. V naši empirični analizi poskušamo odgovoriti na vprašanje, ali prihaja do konvergence ali divergence atipičnih oblik zaposlitve v različnih poklicnih skupinah in med državami članicam
Ali je možno ameriški vsebinski model poklicev neposredno uporabiti v slovenski praksi
Get PDFIn the article, the authors compare national descriptions for professions in the USA and in Slovenia. According to the comparison of publicly accessible information, with contrastive analysis and with help of descriptive method, they have found out that the American – with the standard classification of professions connected with 0*NET content model – offers a more variegated choice of complex information with larger useful value for the experts in the area of human resources, consultants, researchers, and students, secondary school students and other people, who are deciding to take up a certain profession. The main finding of the research is that the American content model offers information on typical profession assignments, knowledge needed, abilities, capabilities, work activities, working conditions, working style, work values, length and type of working experiences required, amount of payment and employment trends in one place.The Slovene regulation includes shorter descriptions of smaller amount of professions and does not include the scheme of necessities for working cadre and work payments. Even though the American model was created in a completely different sphere, with the consideration of certain differences between the professions in the USA and Slovenia, it can be a useful help also for the Slovene users.V prispevku avtorja primerjata nacionalne opise poklicev v ZDA in Sloveniji. Na podlagi primerjave javno dostopnih podatkov, s primerjalno analizo podprto z deskriptivno metodo ugotavljata, da ameriški, s standardno klasifikacijo poklicev povezan 0*NET-ov vsebinski model, ponuja bolj bogato paleto kompleksnih informacij z veliko uporabno vrednostjo za strokovnjake na področju upravljanja človeških virov, svetovalce, raziskovalce, ter študente, dijake in druge osebe, ki se odločajo za posamezen poklic. Glavna ugotovitev raziskave je, da ameriški vsebinski model na enem mestu ponuja informacije o tipičnih poklicnih nalogah, potrebnem znanju, o sposobnostih, zmožnostih, delovnih aktivnostih, pogojih dela, delovnemu stilu, delovnih vrednotah, dol- žini in vrsti potrebnih delovnih izkušenj, višini plače in zaposlitvenih trendih. Slovenska ureditev vključuje krajše opise manjšega števila poklicev in ne vključuje projekcij potreb po kadrih in plačila za delo. Čeprav je ameriški model nastal v popolnoma drugem prostoru, je lahko z upoštevanjem določenih razlik med poklici v ZDA in Sloveniji, koristen pripomoček tudi za slovenske uporabnike
Analiza vpliva dejavnikov izbire metod spreminjanja na evolucijsko spreminjanje gradbenih podjetij v Sloveniji
Get PDFThe basic purpose of this research is to study the influence change method selection factors show on the effectiveness of evolutionary changes in construction companies in Slovenia. A combination of the qualitative and quantitative approaches to research work were applied in the course of conceptualisation and implementation of the empirical research. The findings established in the process of this research, about the nature of the application of the studied selection factors in methods of evolutionary changes implemented in business management, will enable a more effective selection from the vast pool of methods available for the implementation of changes and their more effective application. As a result, the business efficiency in companies can be expected to increase, while at the same time providing companies with more equal opportunities to compete on an international level, which is of crucial importance when it comes to corporate entities that operate in post-transition environments.Temeljni namen raziskave je proučiti vpliv dejavnikov izbire metod spreminjanja na uspešnost evolucijskega načina spreminjanja podjetij v slovenski gradbeni panogi. Pri zasnovi in izvedbi empirične raziskave smo uporabili kombinacijo kvalitativnega in kvantitativnega pristopa k raziskovalnemu delu. Ugotovitve raziskave o značilnostih uporabe proučevanih dejavnikov izbire metod evolucijskega načina spreminjanja bodo managementu omogočile učinkovitejšo izbiro izmed množice razpoložljivih metod spreminjanja ter uspešnejšo uporabo le-teh. Posledično lahko pričakujemo, da se bo izboljšala poslovna uspešnost podjetij, kar bo omogočilo njihovo bolj enakovredno soočenje s tujimi konkurenti, ki je za poslovne subjekte gospodarstva v post-tranziciji ključnega pomena
Interesi in razmerja moči med udeleženci outsourcinga: študija primerov
Get PDFOutsourcing can be an extremely important strategic decision – for both insourcing and outsourcing companies. It is of utmost importance for any organisation to thoroughly study and analyse possible outcomes, risks and opportunities that outsourcing is likely to bring. Management should not only focus on short-term benefits, but should concentrate on long-term consequences of outsourcing, especially in the light of efficiency and effectiveness of business operations. Our research confirms shortterm, especially financial, benefits of outsourcing. On the other hand, outsourcing can conceal reasons for company’s poor business operations, bad reputation or failure to succeed.These are likely to appear later and can nullify the short term benefits of outsourcing.The research findings represent a suitable starting point for a critical study of benefits of temporally limited outsourcing, both from the point of view of outsourcers and insourcers. The analysis of a sample of Slovenian companies shows that some important issues related to outsourcing should be thoroughly studied before an outsourcing agreement has been signed in order to limit the consequences of unexpected termination of outsourcing relationships.Outsourcing je lahko usodno pomembna strateška odločitev za organizacije – tako za tisto, ki prenaša dejavnost, kot za tisto, ki jo prevzema. Za organizacijo je pomembno, da odločitev glede outsourcinga temeljito preuči in analizira možne poteke in izide, tveganja in koristi, ki jih lahko prinese. Management naj se pri tem ne osredinja le na kratkoročne koristi, temveč dolgoroč ne posledice outsourcinga za dolgoročno učinkovitost in uspešnost delovanja organizacije. Opravljena raziskava potrjuje, da je lahko outsourcing učinkovito sredstvo za povečevanje kratkoročne, zlasti finančne uspešnosti organizacije – da pa lahko pri tem prikrije vzroke in znake težav ter slabe kakovosti poslovanja, ugleda in uspeha organizacije. Te se pokažejo kasneje in lahko večkratno izničijo kratkoročne koristi outsourcinga. Ugotovitve raziskave so koristno izhodišče za kritično proučevanje koristi časovno omejenega (prehodnega) outsourcinga tako s stališča prejemnikov kot dajalcev. Analiza razmerij vzorca slovenskih organizacij kaže na pomembnost nekaterih področij, ki bi jih bilo nemara primerno preučiti in analizirati pred sklenitvijo posla,in vnaprej omejiti posledice prekinitve razmerja
Inovativnost kot pogoj za poslovno odličnost v javnih (komunalnih) podjetjih
No full textThis article presents a new business excellence model for PUC (communal), especially in countries in transition as one way to business excellence. The new model has proven successful in a multinational company’s daughter company in Slovenia in practice as well as in comparison with companies performing the same activity.We are aware that there are no universal models for success, but there are tools which make it easier to reach. Of course, one single tool will not make a company successful. It must have a unique (original) and requisitely holistic business model to succeed. And talking about unique, i.e. different from others, brings us to innovativeness – the main topic of this research as the background of business excellence, including the PUC. The presented new model has been evolving over ten years and proved successful in practice.V tem članku predstavljamo nov model poslovne odličnosti za javna (komunalna) podjetja, zlasti tista v deželah v tranziciji. Gre le za eno od poti do poslovne odličnosti. Ker pa se je v praksi model na konkretnem podjetju (hčerinsko podjetje iz Slovenije, ki je v sklopu multinacionalne družbe) ter v primerjavi s podjetji iz dejavnosti pokazal kot uspešen, menimo, da je vreden obravnave in uporabe v praksi. Zavedamo se, da univerzalnih modelov za uspeh ni, so pa zato orodja, s pomočjo katerih lažje pridemo do uspeha. Seveda za uspeh podjetja posamičen pripomoček ni dovolj. Podjetje mora imeti edinstven (samosvoj) in dovolj celovit poslovni model, da uspe. Ker govorimo o edinstvenem, kar pomeni drugačno od drugih, smo pri inovativnosti, ki je rdeča nit raziskave, ki smo jo opravili. Predstavljeni model je nastajal 10 let ter se pokazal v praksi za uspešnega
Implementacija modela za opis domene razporejanja
No full textThis paper presents the problem of a uniform scheduling domain description. It was established that the algorithm used for scheduling is general, disregarding the type of scheduling domain. On the basis of five different scheduling domains, a general description model was developed. The research is focused on the programming application of the resource scheduling model, presented as a UML class diagram. Diverse meta-languages for the model description were considered. Of these XML, an EAV model and object oriented languages have shown to be the most effective. Even though Java is not widely used as a description language, it has proved effective as a meta-language for the description of the extensible scheduling model.V članku je predstavljen problem splošnega opisa domene razporejanja. Ugotovljeno je bilo, da je algoritem razporejanja splošen ne glede na tip problema razporejanja. Na osnovi petih različnih domen razporejanja je bil razvit splošni model opisa. Raziskava se osredotoča na programsko aplikacijo modela razporejanja virov, ki je predstavljen kot UML diagram razreda. Za opis modela so bili preučeni različni meta jeziki. Med njimi so se XML, EAV model in objektno orientirani jeziki pokazali kot najbolj uporabni. Čeprav se Java ne uporablja pogosto kot opisni jezik, se je izkazala kot najbolj učinkovit meta jezik za opis razširljivega modela razporejanja
Računalniški model evalvaci delovanja revizorjev
No full textIn this paper the approach to evaluation of an employee’s performance in the field of audit is described. We have developed multi-attribute decision-making model for auditor’s performance evaluation and used the tool named DEXi to employ the above stated model which is based on qualitative and quantitative attributes. The model will provide the support to the audit manager for more frequent, such as monthly, evaluations of auditors’ performance. The model can also be used by individual auditors for self-evaluation. The adequate computer-supported multi-attribute hierarchical model for auditors’ performance evaluation can help to achieve a new level of quality in respect of the entire realization of audit work, because the appropriate assessment of auditors has an effect on a more efficient and effective work of both, each individual auditor and the internal audit department.Prispevek obravnava proces ocenjevanja uspešnosti zaposlenih in se osredotoča na področje revizije. Razvili smo večkri- terijski hierarhični odločitveni model za evalvacijo delovanja revizorjev. Njegovo realizacijo smo izvedli s pomočjo uporabe programa DEXi. Model upošteva tako kvantitativne kot kvalitativne kriterije. Model je namenjen vodstvu revizijske službe za podporo pri pogostejšem, npr. mesečnem ocenjevanju učinkovitosti in uspešnosti revizorjev, pa tudi posameznemu revizorju za samoocenitev. Pri tem je z ustreznim računalniško podprtim večparametrskim hierarhičnim modelom procesa evalvacije delovanja revizorjev možno doseči novo kvaliteto v pogledu celovite izvedbe revizije, saj ustrezna ocenitev revizorjev na daljši rok vpliva na uspešnejše in učinkovitejše delo posameznikov in revizijske službe kot celot
Vpliv vzajemnega delovanja managerskih sistemov nadzora in strategije na obvladovanje uspešnosti poslovanja: študija primera
No full textWe study the interaction between management control systems and strategy and its impact on organisational performance considering the way in which multiple aspects of control systems and dimensions of context combine in a variety of ways to enhance performance. Our purpose is to investigate the relationship among management control systems, strategy and organisational performance in a particular company. The contribution of this study is that it upgrades the existing theory in that it does not only establish a relationship between strategy and management control systems, but also considers how this relationship impacts on organisational performance. The study shows that the combination of performance-driven behaviour and regular use of management control systems leads to improved results. The second contribution of the study is that it incorporates a wider range of controls, including informal controls as being equally important as formal controls, to provide a more comprehensive analysis, as opposed to the majority of prior studies focusing on a more limited range of controls. In this way, this paper contributes to the literature in terms of examination of the broader components of management control systems than was previously done.V prispevku proučujemo medsebojno delovanje managerskih sistemov nadzora in strategije ter njegov vpliv na uspešnost poslovanja. Naš namen je raziskati odnos med managerskimi sistemi nadzora, strategijo in uspešnostjo poslovanja v izbranem slovenskem podjetju. Prispevek pričujoče raziskave je v tem, da nadgrajuje obstoječo teorijo, ker se ne osredotoča le na proučevanje odnosa med staretgijo in managerskimi sistemi nadzora pač pa upošteva tudi vpliv tega odnosa na uspešnost poslovanja podjetja. Ugotovili smo, da kombinacija ciljno usmerjenega vedenja ter redne uporabe managerskih sistemov nadzora vodi do boljših poslovnih rezultatov. Drugi prispevek raziskave je v tem, da vključuje širok nabor kontrolnih mehanizmov, saj upošteva tudi neformalne oblike nadzora kot enakovredne formalnim. S tem omogoča celovitejšo analizo kot prejšnje raziskave s tega področja, ki so se osredotočile na bolj omejen nabor kontrolnih mehanizmov (predvsem formalnih). Na ta način članek nadgrajuje obstoječo literaturo s področja proučevanja managerskih sistemov nadzora