9143 research outputs found
Sort by
Shariah, social, environmental & governance disclosure of Islamic banks in Malaysia
Get PDFThis study examines Shariah, social, environmental, and governance (SSEG) disclosures in Malaysian Islamic banks from 2019 to 2023. Employing a qualitative exploratory approach with content analysis methodology, the research systematically evaluates annual reports from four institutions: Bank Islam Malaysia Berhad (BIMB), Bank Muamalat Malaysia Berhad (BMMB), Malaysia Building Society Berhad (MBSB), and Hong Leong Islamic Bank (HLISB). The primary objectives are to evaluate the corporate social responsibility (CSR) disclosure performance of these banks and to compare the differences in the use of phrases and graphical content in their disclosures. The findings indicate a significant trend towards enhanced transparency and a stronger commitment to social initiatives, particularly in the realms of Shariah compliance and governance. Moreover, the research contribute to the body of the literature by identifying critical gaps in environmental sustainability disclosures, suggesting that these banks have not adequately addressed their strategies and actions relating to environmental protection. This deficiency poses a challenge in aligning with global sustainability demands and highlights the need for improved accountability in environmental matters. Overall, the study underscores the evolving landscape of CSR practices among Islamic banks in Malaysia, reflecting both progress and areas requiring further development
The impact of technology, organization, environment towards organizational performance for big data adoption in Malaysia digital status companies
Get PDFThe rapid advancement of technology, driven by digitalization and Industry 4.0, has significantly transformed the global business landscape. This transformation has created both opportunities and challenges in managing the exponential growth of data, often referred to as Big Data. Despite various initiatives launched since 2014, the adoption of Big Data technologies in Malaysia remains low, with a significant gap in data expertise. This study explores the moderating role of training in the relationship between data quality management, data security, ease of use, and top management support, particularly within Malaysia's Global Business Services (GBS) sector. Data were collected from companies with Malaysia Digital Status within the GBS cluster, utilizing the Technology-Organization-Environment (TOE) framework and the Resource-Based View (RBV) as the theoretical foundation. An online questionnaire distributed to companies in the GBS cluster resulted in 272 responses through simple random sampling. Due to a low response rate, convenience sampling was subsequently employed to ensure a sufficient sample size. Hypothesis testing was conducted using Smart PLS 4.1.0.0. The findings indicate that data quality management, ease of use, and top management support significantly influence organizational performance, while data security did not show a significant impact. Furthermore, training was found to significantly moderate the relationship between ease of use and organizational performance, although it did not significantly moderate the relationships between other variables and organizational performance. Failure to adopt Big Data can result in inaccurate decisions, reduced customer satisfaction, and the loss of competitive advantage. This study contributes to both theoretical and practical understanding by addressing a critical gap in Big Data adoption, emphasizing training as a key factor in improving ease of use and enhancing adoption outcomes, particularly in the Malaysian GBS sector. It also offers actionable insights for organizations aiming to leverage Big Data to enhance performance and competitiveness
Pengaruh kepimpinan spiritual pengetua dan motivasi kerja guru terhadap prestasi guru-guru sekolah menengah kebangsaan di negeri Kelantan
Get PDFThe fourth shift in the Malaysia Education Blueprint 2013-2025 focuses primarily on efforts to enhance teacher performance. The demands and challenges in the field of education have adversely affected teachers' work motivation and performance. Thus, spiritual leadership is proposed as an alternative to improve teachers' motivation and performance. This study aims to examine the influence of spiritual leadership and work motivation toward teacher performance. In addition, study also trying to explore the influence of work motivation (mediator) towards the relationship between spiritual leadership and teacher performance. This study also researches the level of spiritual leadership, work motivation and teacher performance, also identify the differences based on demographic factors such as gender, age, and teaching experience. A quantitative approach and a cross-sectional survey method were employed to collect data from 380 respondents. The instruments used were a combination of the Spiritual Leadership, Work Motivation, and Teacher Performance questionnaires. Data were analyzed using descriptive and inferential statistics with the Statistical Package for Social Science (SPSS) and Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings indicate that the practice of spiritual leadership, work motivation, and teacher performance are at a high level. The results also show no significant differences in all three variables based on gender, age, and teaching experience. In addition, there is a significant relationship between spiritual leadership, work motivation, and teacher performance. The analysis demonstrates a significant influence of spiritual leadership and work motivation on teacher performance. Work motivation is found to act as a mediator in the relationship between spiritual leadership and teacher performance. This study emphasizes the role of spiritual leadership in boosting teachers' motivation and performance, contributing to related theories. School leaders are advised to prioritize employees' motivation and spiritual needs to enhance teacher performance
The influence of perceived gender equality, perceived family support, and occupational stress on employee performance in it company Malaysia
No full textThis study investigates the influence of perceived gender equality, perceived family support, and occupational stress on employee performance within INSCALE Malaysia, a global technology services provider. Grounded in institutional theory, the Job Demands-Resources (JD-R) model, and social support theory, the research explores how psychosocial and organizational perceptions affect workforce outcomes. Using a quantitative research design, data were collected from the employees through structured questionnaires employing a simple random sampling technique. The study identifies significant correlations between perceived gender equality and employee performance, highlighting how gender-based disparities in career advancement and task delegation impact morale and output. Similarly, perceived family support emerged as a critical buffer against stress, promoting work-life integration and performance. Conversely, occupational stress arising from workload pressure and ambiguity negatively influenced cognitive and emotional well-being, impairing productivity. The findings offer theoretical contributions to human resource and organizational behavior literature by contextualizing Western performance models within Malaysia’s collectivist and multicultural work environment. Practically, the research underscores the need for inclusive HR policies, family-supportive initiatives, and stress-mitigation strategies tailored to Malaysia’s sociocultural realities. The study offers a performancecentric, perception-driven framework for enhancing productivity in knowledge-sector organizations operating in diverse setting
The influence of teaching and learning approaches on student perceptions : HRM perspectives
Get PDFThis study aims to analyze the different learning approaches and the impact on the perception from the tertiary education students which is from the School of Business and Social Science form the private university located in Alor Setar, Kedah. The literature review has shown that the different learning approaches which are the classroom learning, online learning and blended learning are impact to student perceptions, providing different view on the student perception. The research had adopted quantitative approaches with population of the student undergoing their third-level education at private university Alor Setar Kedah. The questionnaire was created and distributed to the third-level education which are the student under their degree level under School of Business and Social Science at private university Alor Setar, Kedah and a total of 152 responses collected. The data collected had been analyze using the SPSS software V29.0 to examine the relationship between different teaching and learning approaches and the impact of each teaching and learning approach towards student perception. The results shows that the diverse teaching and learning approaches had a moderate to high positively impact to the student perception. The Blended teaching and learning approach was showing highest impact towards the student perception while the classroom teaching and learning approach and online teaching and learning approach had moderately impacting the student perception positively. There are also significant differences between different teaching and learning approach to the student perception. These findings believed was contributing to the formation on the future training strategies of the organization when absorbing the new generation to the workplace to ensure innovative outcome, motivate engagement and the efficacy learning approaches implemente
Factors determining the adoption of automation in the last-mile delivery in Penang
Get PDFCustomer satisfaction, operational effectiveness, and service quality are all significantly impacted by last-mile delivery, the last phase of the logistics chain where products are delivered to ultimate customers. The swift expansion of e-commerce and rising urbanization in Penang, Malaysia, has intensified the demand for new solutions to improve last-mile operations. Automation technologies, including route optimization systems, autonomous delivery vehicles, and robotic handling equipment, present considerable promise to enhance speed, precision, and scalability in last-mile delivery operations. Nevertheless, the integration of automation in Penang's logistics sector is varying, necessitating a study of the factors which influence its acceptance. This study aims to examine the major factors influencing the adoption of automation in last-mile delivery operations across in Penang. The study analyses four key independent variable which is perceived usefulness, perceived ease of use, regulatory restrictions, and workforce readiness. A quantitative methodology was used, and data were gathered using standardised questionnaires given to 147 logistics professionals. Its reliability was tested by a pilot test, with Cronbach’s alpha values surpassing the acceptable threshold for all constructs. Pearson correlation, multiple regression analysis, and descriptive statistics are used in the methodology to carry out the analysis. The findings show that the most important factors influencing the adoption of automation are workforce readiness and regulatory constraints, whereas perceived usefulness and perceived ease of use, despite having a positive correlation, did not reach statistical significance in the regression model. These results highlight how crucial regulatory constraint and workforce readiness are to the success of adoption of automation. For logistics companies, policymakers, and technology providers looking to improve operational efficiency while enabling digital transformation in Penang's logistics sector, this study provides useful insight
The influencing factors of social commerce on shopping behavior among non-earning individuals in the digital age
Get PDFThe main objective of this study is to examine the factors that influence shopping behaviour among non-earning individuals in the context of social commerce in Malaysia. This research investigates five key predictors: price sensitivity, social interaction, visual appeal, hedonic motivation, and trust. Past literature has shown varying results on the impact of these factors on online shopping behaviour, particularly among non-earning individuals, leading to the need for further investigation. The target population for this study comprised students from Universiti Utara Malaysia (UUM), Sintok, Kedah, due to their active use of social media and familiarity with online commerce. Structured questionnaires were distributed using a simple random sampling technique, and a total of 300 valid responses were collected. The data were analysed using the Statistical Package for the Social Sciences (SPSS), through descriptive statistics, reliability testing, and multiple regression analysis to examine the relationships between the independent variables and shopping behaviour. The results show that price sensitivity, social interaction, visual appeal, hedonic motivation, and trust all have a significant relationship with the shopping behaviour of non-earning individuals on social commerce platforms. Among these, price sensitivity emerged as the most influential factor, followed by trust and hedonic motivation, while visual appeal and social interaction also demonstrated notable effects. The findings offer valuable insights for marketers, social media platforms, and e-commerce businesses aiming to target non-earning consumers more effectively. The study highlights the importance of affordability, trust-building, emotional appeal, and social engagement in influencing the purchase decisions of this segment. Finally, managerial implications, limitations of the study, and recommendations for future research are discusse
The effectiveness of person-centered expressive art therapy on college students in reducing depression, anxiety and stress
No full textWithin the context of growing challenges with mental health among college students worldwide, mental health service centres in Chinese colleges mostly rely on standardised Cognitive Behavioural Therapy (CBT) based on verbal communication. However, there is a lack of innovation in non-verbal intervention approaches, such as Person-Centred Expressive Art Therapy (PCEAT). This study applied a Randomised Controlled Trial (RCT) design to evaluate the effectiveness of PCEAT in reducing depression, anxiety and stress among Chinese college students. 100 Chinese college students who were experiencing depression, anxiety or stress were recruited for the study. The participants were stratified and randomly assigned to either the PCEAT experimental group (n = 50) or the CBT control group (n = 50). The Depression, Anxiety, and Stress Scale-21 (DASS-21) was used to measure the level of mental health at pre-intervention, mid-intervention and post-intervention. Data analyses were conducted using SPSS 26.0. The results demonstrated significantly greater reductions in levels of depression, anxiety and stress in the PCEAT group compared to the CBT group after the intervention. The findings of this study supported the effectiveness of PCEAT as a non-verbal approach to improve mental health among Chinese college students, providing an alternative to conventional verbal-centric interventions. From a theoretical perspective, this study strengthens the foundation of PCEAT theory with empirical evidence through a quantitative methodology and a rigorous experimental design. From a practical perspective, the PCEAT-based intervention protocol has the potential to enhance the quality of services at Mental Health Centres in Chinese colleges and to expand the diversity of psychological intervention models that can be applied in the context of higher education
Pelaksanaan proses dan hasil alatan seni Creative Expressive-Bodily Maps of Emotions (CE-BME) dalam membantu isu kesihatan mental remaja
Get PDFPenggunaan alatan seni kreatif dalam kaunseling dan psikoterapi masih kurang diteroka secara empirikal, khususnya dari segi proses dan hasil pelaksanaan. Kajian ini meneliti sejauh mana Creative-Expressive: Bodily Maps of Emotions (CE-BME) membantu dalam intervensi terhadap remaja, berdasarkan pengalaman Pegawai Psikologi (Kaunseling) di Kementerian Kesihatan Malaysia (KKM). Kajian ini meneroka dan menghuraikan proses serta hasil yang membantu dalam penggunaan alatan seni CE-BME terhadap remaja dalam kaunseling dan psikoterapi, berdasarkan perspektif Pegawai Psikologi (Kaunseling) KKM. Dapatan penyelidikan ini membentuk asas kepada pembangunan protokol cadangan penggunaan CE-BME dari aspek emosi dan strategi daya tindak dalam kalangan remaja yang mengalami isu kesihatan mental. Kajian ini menggunakan kaedah kualitatif melalui pendekatan fenomenologi, melibatkan 18 Pegawai Psikologi (Kaunseling) yang dipilih secara persampelan bertujuan. Temu bual separa berstruktur dijalankan terhadap pegawai yang menggunakan CE-BME bersama 19 remaja berusia 10 sehingga 19 tahun. Data diperoleh melalui protokol temu bual dan dokumen visual CE-BME, dan dianalisis menggunakan Grounded Theory Analysis (Atlas.ti 9) serta analisis kandungan. Dapatan kajian mengenal pasti momen yang membantu dan tidak membantu dalam proses serta hasil penggunaan CE-BME, merangkumi proses terapeutik, Pegawai Psikologi (Kaunseling), klien remaja, kaedah pelaksanaan, serta pengaruh keluarga dan sosial. Berdasarkan penemuan ini, satu protokol komprehensif telah dibangunkan bagi pengurusan emosi dan strategi daya tindak remaja yang berhadapan isu Kesihatan mental. Kajian ini menyumbang kepada pengembangan teori terapi seni ekspresif dan amalan kreatif berpusatkan insan dalam pemprosesan emosi melalui penggunaan CEBME. Ia turut memperkukuh aplikasi CE-BME oleh Pegawai Psikologi (Kaunseling) dalam pelbagai konteks intervensi awal berkaitan kesihatan mental remaja
The challenges and strategies in sustaining business growth among young muslim entrepreneurs in Kedah
No full textIslamic entrepreneurship emphasizes honesty, fairness, transparency, and social responsibility, framing business as both a path to financial success and an act of worship. Nowadays, young entrepreneurs face numerous challenges, including limited access to Shariah-compliant financing, stringent collateral and procedural requirements, a lack of experience and mentorship, difficulties in talent recruitment, resource management issues, and regulatory complexities. Hence, this study was conducted to examine the challenges faced by young Muslim entrepreneurs in sustaining business growth while adhering to Islamic ethical principles. The study data collection used a qualitative approach through semi-structured interviews with entrepreneurs from the Kedah region. There are 5 Muslim entrepreneurs involved in this study. The findings of this study reveal that, despite facing intense market competition and the challenge of balancing business demands with religious obligations, young Muslim entrepreneurs undertake proactive measures such as diligently monitoring costs, soliciting customer feedback, and implementing stringent quality control to ensure smooth business operations and sustainable growth. This research contributes to understanding the intersection of faith and entrepreneurship and offers actionable recommendations for policymakers, educators, and financial institutions to enhance access to Islamic financing, strengthen entrepreneurial education, and develop supportive ecosystems. By aligning business sustainability with Islamic values, young Muslim entrepreneurs can build resilient enterprises that promote both economic and social welfar