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Kajian pola perbandingan kepimpinan Tun Dr Mahathir sebagai Perdana Menteri di era Barisan Nasional (BN) dan Pakatan Harapan (PH)
Get PDFDr Mahathir Mohamad was twice appointed as Prime Minister of Malaysia, the first time in 1981 and 2018 for the second time. The post of Prime Minister he held represented two different party coalitions, namely Barisan Nasional (BN), 1981-2003 for 22 years and Pakatan Harapan (PH) in 2018 at the helm for 22 months. This study aimed to examine differences in terms of effective leadership patterns between the two eras. For the purpose of obtaining appropriate data, two methods are used, namely bibliographic studies by reference to writing materials, documents, articles, journals, articles, papers and academy books with the aim of creating conceptual images and issues that form the basis of the analysis of the study discussion. The second method through face-to-face interviews using unstructured questions involved twelve study participants comprising five politicians, five civil servants and two leaders of nongovernmental organizations. The purpose of this method is to obtain supporting data on the effective leadership practices expressed by Dr Mahathir in both eras. The summary and results of the study found that Dr Mahathir's leadership effectiveness was at a higher level in his era of leading the government under the auspices of BN than during the PH era. This is due to the encouragement and contribution of five core factors, namely the full support of BN members and leadership, the consistent absolute victory by BN in the series of elections from 1986-1999, the support of civil servants who were together in Dr Mahathir's leadership mission, the use of sanctions and containment elements on political enemies, industrialisation policies and major economic structural changes that benefited the people. The end of the study also concludes that the effective leadership of the PH era failed to be translated by Dr Mahathir due to the constraints of age, time and ideological differences and goals among PH's own component parties thus leaving Dr Mahathir without full control to determine, direct and dominate as when he was in charge of the government under the previous BN governance. The implications cause in the era of PH the country and society to suffer losses in various fields
Meneroka faktor-faktor yang menyumbang kepada hakisan integriti dalam kalangan kakitangan pendidikan di Malaysia: satu kajian kes di negeri Perlis
Get PDFThis study explores the factors contributing to the erosion of integrity among education personnel in Perlis, Malaysia, through the lens of institutional theory. The main objective is to investigate the institutional pressures, norms, and practices that shape the ethical behavior of education personnel as well as offer suggestions to promote and maintain integrity within the education system. The study employs a qualitative research design, involving document analysis, in-depth interviews, and focus group discussions to collect data from education personnel in Perlis. The key findings reveal the pervasive influence of institutional pressures, the importance of fostering a shared understanding of integrity, the impact of institutional practices on ethical behavior, the crucial role of leadership and role modeling, as well as the value of open dialogue and recognition of ethical conduct. The study also highlights the interaction between individual agency and institutional forces in shaping ethical behavior, calling for a balanced and holistic approach to promote integrity. The findings have significant implications for policies, practices, and future research, emphasizing the need for a comprehensive, collaborative, and evidence-based approach in promoting ethical excellence in education. The study contributes to a more nuanced understanding of the challenges and opportunities in cultivating a culture of integrity within the Malaysian education sector and supports efforts to build a more fair, transparent, and accountable education system
The effects of spiritual leadership on organizational trust : a study amongst university's administrators
Get PDFThe purpose of this study is to examine the effect of spiritual leadership on organizational trust among administrative and support staff at Universiti Utara Malaysia. A stratified random sampling technique was used in data collection, with a sample size of 306 appropriate to a total of 1470 population. The retrieved data was analyzed using the statistical package of social science SPSS, and thus, factor analysis and multiple regression analysis were executed to examine the significant effect between the study variables. Also, this study used both descriptive and inferential statistics to analyze data. This study revealed that, from factor analysis results, spiritual leadership is represented by altruistic love and hope while organizational trust is encompassed with three dimensions namely leader reliance, leader behavior, and harmony. Altruistic love refers to the character of a leader who always takes care of his employees’ rights and benefits as well as courteous in communication. As for hope, this dimension is defined as employees' confidence that their leader has a clear vision for achieving the corporate aspiration. The multiple regression results found that altruistic love only significantly affected a leader’s reliance while hope significantly influenced all three dimensions of organizational trust which are leader’s reliance, leader’s behavior, and harmony. This study contributes to the literature on how spiritual leadership influences organizational trust particularly in Universiti Utara Malaysia and generally in public universities in Malaysia. Lastly, study implications, limitations, conclusion as well as suggestions for the university’s management were discusse
The influence sevices quality of last-mile delivery services on customer satisfaction in Malaysia
Get PDFIn the dynamic landscape of last-mile delivery services, customer satisfaction stands as a critical metric for success. This study investigates the multifaceted influences of delivery, packaging, technology, accessibility and trust on customer satisfaction within the context of last-mile delivery services. Expectancy-Disconfirmation Theory and SERVQUAL model serve as the underpinning theory in this study. This study applies the quantitative research method to collect data through questionnaire surveys distributed to customers of last-mile delivery services within Kuala Lumpur context. The sampling technique applied is the convenience sampling technique in which respondents are selected based on their availability, accessibility or willingness to participate. There are 401 respondents participating in this study and the data been analyzed using SPSS. The findings underscored the pivotal role that delivery price, speed and accuracy, packaging, technological advancements, ease of accessibility and trustworthiness play in shaping the perception of service quality and subsequently influencing customer satisfaction levels. Notably, trust emerged as the most influential factor contributing towards customer satisfaction in last-mile delivery service
Kerangka kerja baharu bagi model penilaian prestasi P&P di Institusi Pengajian Tinggi, menggunakan kaedah pembuatan keputusan berbilang kriterium dan kaedah pengelompokan data
No full textPengukuran prestasi merupakan satu kaedah yang mengukur pencapaian prestasi bagi sesebuah pusat pendidikan tinggi (IPT) berpandukan pada satu takat ukur yang berpiawaian. Ianya perlu dilaksanakan dengan lebih adil, seimbang dan berfokus dengan mengambil kira latar belakang, kemampuan serta kebolehcapaian bagi menjamin kecemerlangan dan kelestarian sesebuah IPT. Penyelidikan dan pembangunan (P&P) di IPT adalah antara perkara yang diukur selain pengajaran dan pembelajaran, dimana kesemuanya berkait rapat dan mempengaruhi presasi pencapaian bagi sesebuah IPT. Sehubungan itu, objektif utama kajian adalah membangunkan kerangka kerja baharu bagi mengukur prestasi P&P di IPT dengan lebih bersistematik. Kajian ini melibatkan kaedah kajian kes di Universiti A yang merangkumi aktiviti pembahagian peruntukan indeks petunjuk prestasi (KPI) kepada semua pusat pengajian. Keperluan utama bagi kajian ini adalah untuk mempertingkatkan dan memperbaiki pencapaian IPT dalam konteks P&P agar dapat mencapai kedudukan yang baik di peringkat global. Sehubungan itu, pengaplikasian sistem sokongan keputusan (SSK) berbilang kriterium (MCDM) dan Teknik pengelompokan data dilihat lebih berstruktur dan menyeluruh. Ini bagi memastikan keputusan yang dibuat lebih komprehensif berdasarkan kepada proses pengutamaan (prioritization) KPI agar proses pembuatan keputusan lebih rasional dan konsisten berdasarkan objektif yang telah ditetapkan. Selain itu, melalui teknik pengelompokan data juga dilihat dapat memastikan aspek kesepadanan terhadap kebolehcapaian serta latar belakang pusat pengajian diambil kira semasa pembahagian KPI. Hasil aktiviti pengesahan muka bersama responden mendapati bahawa kerangka kerja Baharu adalah signifikan membantu dari aspek kebolehgunaan dan proses kerja yang mudah difahami serta memudahkan proses pembuatan keputusan dibuat. Oleh demikian, proses pembuatan keputusan akan lebih bersistematik, terfokus bagi menjamin kecemerlangan dan kelestarian P&P di IP
The proliferation of violence in the ungoverned spaces : A study of bandits in Zamfara State, Nigeria
No full textSince 2011, banditry has posed a significant security challenge in Zamfara state, resulting in substantial loss of life, rampant kidnapping for ransom, extensive property damage, and dire humanitarian conditions. Previous literature has examined banditry through the lense of material and business conflicts, focusing on issues such as the farmers-herdsmen conflict, criminality, and poverty. However, there remains a notable gap in empirical research regarding the role of sociocultural factors in the emergence of banditry within Zamfara state’s ungoverned spaces. Consequently, this study aims to examine the role of bandits’ identity, interests, and collective shared understanding in the emergence and escalation of banditry in the state. Employing comprehensive qualitative methods, including interviews and focus group discussions, the research seeks to gain deeper insights into the roles played by identity, interests, and collective shared understanding in the emergence and escalation of banditry in the state. The study employs a constructionist thematic analysis approach. Drawing on constructivist principles, the findings indicate that the emergence and escalation of banditry in Zamfara state were due to the influence of bandits’ identities, interests, and collective shared understanding. Their recurrent attacks stem from feelings of frustration, alienation, exclusion, and marginalization from mainstream society. These factors have shaped the development of bandits’ identity, interests, and collective shared understanding. Consequently, the state has experienced significant casualties, rampant kidnapping, extensive property destruction of properties, appalling humanitarian conditions, and a substantial breakdown in the social relations structure in the state. The study recommends gradually fostering confidence through efficient security measures while simultaneously rehabilitating the social relations structure to mitigate bandits’ frustration, alienation, exclusion, and marginalization in the state. Furthermore, the study emphasizes the need for further research into the broader cultural influences on the emergence, escalation, and management of banditry not only in Zamfara state but also across northwestern Nigeria
Determinant of the healthcare technology adoption in Jordan : The moderating effects of computer self-efficacy
No full textThe study delves into the adoption of healthcare information system within Jordanian Ministry of Health hospitals. Drawing upon the Technology Acceptance Model (TAM) and Information Systems (IS) success model as theoretical frameworks, it examines the factors influencing nurses' intention to use the healthcare information system, as well as their satisfaction in dealing with it. Additionally, it evaluates the role of computer self-efficacy on these influence. The research encompasses a sample of 400 nurses from eight Ministry of Healthaffiliated hospitals in Irbid Governorate. The findings show the significance of attitudes towards usage in influencing intention to use, which subsequently impacts the adoption of healthcare information system. Perceived ease of use and usefulness are found to significantly influence attitude towards usage, with intention to use serving as a pivotal mediator between attitude and system adoption. Moreover, perceived trust and information quality emerge as a crucial factor influenced by ease of use and usefulness, thereby impacting the overall satisfaction with the system. The study reveals a significant relationship between intention to use, information quality and satisfaction, with satisfaction playing a mediating role in the relationship between information quality, intention to use and system adoption. Furthermore, the study highlights the moderating effect of computer self-efficacy on intention to use, satisfaction, and system adoption. These findings contribute both theoretically and practically to the understanding and implementation of healthcare information system
Media Dan Pilihan Raya: Satu Kajian Ke Atas Negeri Sarawak
Get PDFMedia memainkan peranan penting bagi membentuk pemikiran pengundi. Ini kerana media merupakan sumber maklumat politik yang utama kepada rakyat dalam masyarakat di Malaysia yang mengamalkan pendekatan demokratik iaitu melalui pilihan raya. Pilihan raya ialah proses memilih wakil rakyat untuk memerintah sama ada pada peringkat negeri atau persekutuan. Pemilihan ini dilakukan secara sulit dengan menggunakan prosedur yang telus dan teratur. Objektif kajian ini adalah bagi melihat dengan lebih komprehensif peranan yang telah dimainkan oleh media iaitu
melalui media cetak (majalah, akhbar), media penyiaran (TV, radio), internet dan out of home (iklan) semasa PRN 11 dan 12 serta PRU 14 dan 15 di Sarawak. Dengan menggunakan pendekatan kualitatif dan kuantitatif, kajian ini mendapati media
diterima oleh pengundi di Sarawak dalam mendapatkan maklumat sepanjang pilihan raya. Media internet terutamanya media sosial menjadi pilihan pengundi. Penerimaan media didapati memberi kesan kepada pengundi iaitu dari aspek corak pengundian dan
pembangunan ekonomi. Seterusnya, dapatan kajian menunjukkan kebebasan media berada pada tahap sederhana. Cadangan bagi kajian ini tertumpu kepada tiga perspektif iaitu masyarakat, pengamal media dan pihak berkepentingan yang terdiri daripada
pihak kerajaan dan swasta. Oleh yang demikianlah, kajian ini mampu mengenalpasti faktor-faktor yang mempengaruhi pengundi dalam penggunaan media dan sekaligus dapat menyediakan cadangan atau panduan bagi menambahbaik media di Malaysia
terutama apabila menjelangnya pilihan raya
Inventory management practices and its impact on perfomance among manufacturing industry setting in Kulim Industrial Park
Get PDFThis study investigates the impact of inventory management practices on performance within manufacturing settings in Kulim Industrial Park. Its focus on main four inventory management practices which is Real-Time Inventory Tracking (RTIT), Just-In-Time (JIT), Vendor-Managed Inventory (VMI), and Safety Stock (SS). The goal was to evaluate how these practices impacted Inventory Management Performance and offering practical recommendations to enhance operational efficiency and gain a competitive edge in the manufacturing industry. The research adopts a quantitative approach, collecting data through structured questionnaires distributed to 304 employees in various manufacturing firms within Kulim Hi-Tech Park. Proportional stratified sampling divided the population into four industrial phase zones, ensuring that each group was represented in the sample according to its proportion in the overall population. This approach improved the accuracy and representativeness of the study's findings. Statistical analysis us
Factors influencing cloud accounting software adoption among Small and Medium Enterprises (SMES) in the Northern States of Malaysia
Get PDFIn the current digital era, cloud accounting is one of the most useful tools that can be utilised by small and medium enterprises (SMEs). Many SMEs have failed to properly manage their accounting management due to the inadequate understanding and managerial skills that lead them to their dissolvement. In this study, the Technology- Organisation-Environment (TOE) framework was adopted but the researcher only applied the technology and environmental contexts. The study’s objective is to examine the influence of technology factors and government support on the influence of cloud accounting software adoption. The quantitative research approach is employed, and the accountants and management of SMEs in the northern states of Malaysia were surveyed. A total of 121 responses have been obtained and analysed. Analyses of the survey data were conducted using SPSS and PLS-SEM. The findings revealed that SMEs in Malaysia’s northern states are positively and significantly influenced by relative advantage and government support when they want to adopt cloud accounting software. Anyhow, data security and privacy concerns and compatibility were found to be insignificant on the influence of cloud accounting software adoption among SMEs in Malaysia’s northern states. Through this research, some insights will be added to the accounting literature of Malaysian SMEs and serve as a guide for those who have yet to adopt cloud accounting software. As for practical contributions, this research will help cloud accounting providers create user-friendly interfaces and improve software designs and features to meet user expectations. Other than that, this research will show government and regulatory officials how vital incentives and training support groups are for SME