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Factors influencing employee engagement at Pasaraya Borong Sakan in Selangor
No full textEmployee engagement is important to organisational success, especially in the dynamic and competitive retail industry. This research explores the relationships between job satisfaction, training and development, employee recognition, and employee engagement at Pasaraya Borong Sakan in Selangor. Utilizing a quantitative approach, surveys were distributed via Google Forms to gather data from employees. The findings indicate that all three independent variables—job satisfaction, training and development, and employee recognition—exhibit positive relationships with employee engagement. This study concludes that enhancing job satisfaction is crucial for fostering employee engagement within the retail sector. Furthermore, it highlights the importance of training and development, as employees value these opportunities for personal and professional growth. The results contribute to a deeper understanding of how these factors influence employee engagement, providing insights for organizations aiming to improve their workplace environment and employee morale
The influence of perceived organizational support, ethnocultural empathy dimensions, and trust in organization towards organizational citizenship behaviour dimensions among public servants in Jabatan Pendaftaran Negara, Sabah
Get PDFThe literature on organizational citizenship behaviour (OCB) has demonstrated that it benefits to organizations and employees’ welfare. Thus, it is important to understand the factors that drive OCB to increase employees’ engagement in an organization. Jabatan Pendaftaran Negara (JPN) is one of the public agencies that aims to provide citizen-centric in its services therefore, it is crucial for its employees to exhibit OCB due to its services to meet societal demands and requirements. Nonetheless, enhancing efficiency in service delivery remains an ongoing challenge among public servants. The objective of this study is to examine perceived organizational support (POS), ethnocultural empathy and trust in organization as the antecedents of OCB among public servants in Jabatan Pendaftaran Negara (JPN) Sabah. Cluster sampling was used to select 213 respondents representing JPN’s public servants, with 11 out of 25 districts in Sabah were chosen in this study. A set of questionnaires (The Survey of Perceived Organizational Support- SPOS, the Scale of Ethnocultural Empathy- SEE, Robinson’s Trust in Organization, Lee and Allen’s Organizational Citizenship Behaviour Scale) were employed to measure the variables of this study. The results revealed a significant effect of POS on OCB-Organization and trust in organization but, there was no significant effect on OCB-Individual. The finding also indicated that the dimension of ethnocultural empathy (empathic feeling and empathic awareness) significantly influenced the OCB dimensions. This supports the suitability of Organizational Support Theory (OST) and Batson’s Empathy-altruism Hypothesis in explaining the study’s model. The relationships between POS, trust in the organization, and OCB as guided by the Social Exchange Theory (SET), providing new perspective into social exchange processes, particularly among employees in public organizations. The study led to empathy guidelines based on the JPN code of ethics, recommending broader application of ethnocultural empathy in diverse and multi-ethnic organization
The relationship between leadership style, creativity, and competitive advantages among the government officers in the department of housing programs of United Arab Emirates (UAE)
Get PDFThe primary purpose of this study was to investigate the effect of leadership styles (transformational leadership, transactional leadership, autocratic leadership, democratic leadership, paternalistic leadership, and Laissez-faire leadership) on competitive advantage in the context of public sector organizations (government housing programs) in the UAE. The study also examined the role of employee creativity as a mediator in the relationship. Questionnaires were distributed to 600 employees working in government housing programs in the UAE. 340 questionnaires were returned, but only 323 were used in the analysis using Structural Equation Modelling (SEM) - Partial Least (PLS) method. The results of the study revealed a significant effect of transformational leadership, transactional leadership, autocratic leadership, democratic leadership, paternalistic leadership, and Laissez-faire leadership, on employee creativity and competitive advantage. In addition, it has been found that employee creativity has a significant relationship with competitive advantage. The results also demonstrated the mediating role of employee creativity in the link between transformational leadership, transactional leadership, autocratic leadership, democratic leadership, paternalistic leadership, Laissez-faire leadership, and competitive advantage. The present study also highlighted the implications of the research, future research recommendations as well as its limitations
The influence of instructional leadership of principal on teachers’ effectiveness mediated by capacity building in Nigeria
No full textThe efficacy of teaching and learning, and thus the attainment of quality education, is contingent upon the effectiveness of educators. The extent of teaches’ effectiveness in performing their duties relies upon their knowledge, skills and support from principal leadership. This research delves into examining the impact of instructional leadership on the effectiveness of teachers, with a particular focus on the mediating role of capacity building. To attain the objectives of the study, a mixed-method approach was employed. A quantitative investigation was conducted using a survey research design, involving 389 teachers from senior secondary schools in the North Central region of Nigeria. For qualitative insights, in-depth interviews were conducted with 27 participants, comprising 18 teachers and 9 principals. Quantitative data underwent analysis using Partial Least Squares Structural Equation Modelling (PLS-SEM), while qualitative data obtained from interviews were analyzed through thematic analysis using NVIVO software. Instrument reliability was established via Cronbach’s Alpha values, and the measurement model was assessed for content, convergent, and discriminant validities. The PLS-SEM results revealed that a positive and significant relationship exists between principal instructional leadership and teacher effectiveness. In terms of the mediating effect of capacity building, the results showed that capacity building programs significantly mediate the relationship between principal instructional leadership and teacher effectiveness. The findings were supported with the interview data, which showed that knowledge transfer, collaboration among teachers, shared vision and innovation were integral elements of capacity building programs that influence teacher effectiveness. The study emphasizes the crucial role of instructional leadership by principals and highlights its significant impact on enhancing teacher effectiveness. Additionally, the importance of capacity building programs is underscored. In essence, the research contributes to the integration of instructional leadership models and human resource theory for a more comprehensive understanding of factors influencing teacher effectiveness
Impak penggunaan kurikulum digital ( Fela & E-Tric Pro ) terhadap pembelajaran berasaskan projek, konstruktivisme multimedia, pencapaian RBT ( ELEKTRIK ) pelajar tingkatan dua.
Get PDFPencapaian RBT (elektrik) yang kurang memberangsangkan dalam kalangan pelajar tingkatan dua merupakan antara isu penting yang menjadi perhatian penyelidik. Justeru kajian berkaitan strategi pembelajaran yang efektif perlu dilaksanakan agar dapat menyumbang kepada peningkatan pencapaian RBT (elektrik) pelajar. Pendekatan pembelajaran konvensional bukan lagi merupakan pendekatan terbaik dalam era Teknologi digital. Hal ini telah membataskan pemerolehan kemahiran yang seterusnya memberi kesan kepada pencapaian pelajar. Tujuan kajian adalah untuk mengkaji impak penggunaan kurikulum digital fela dan e-tric pro terhadap pencapaian RBT (elektrik), pembelajaran berasaskan projek dan pembelajaran konstruktivisme multimedia. KajianIni turut meneroka pandangan pelajar dan guru terhadap pembelajaran menggunakan Fela dan e-tric pro. Reka bentuk kajian ialah mixed-method explanatory sequential Design yang menggabungkan pendekatan kajian kuantitatif kuasi-eksperimen ujian pra dan pasca dua kumpulan, diikuti dengan kajian kualitatif. Pemilihan sampel adalah Secara intact group. Lima belas pelajar setiap kumpulan dan empat orang guru dipilih secara persampelan bertujuan untuk proses temu bual. Enam instrumen digunakan dalam kajian ini iaitu; i) ujian pencapaian RBT (elektrik), ii) ujian pembelajaran berasaskan projek, iii) ujian pembelajaran konstruktivisme multimedia, iv) protocol temu bual pelajar, v) protokol temu bual guru dan vi) borang ulasan pemerhatian guru. Analisis data kajian menggunakan analisis deskriptif, ANCOVA, MANCOVA dan analisis tematik. Hasil kajian menunjukkan terdapat peningkatan skor pencapaian RBT (elektrik), pembelajaran berasaskan projek dan pembelajaran konstruktivisme multimedia. Terdapat kesan yang signifikan terhadap kumpulan fela dan e-tric pro (p<.05) bagi ujian pasca pencapaian RBT (elektrik), pembelajaran berasaskan projek dan pembelajaran konstruktivisme multimedia. Hal ini menjadikan kumpulan fela Lebih baik berbanding kumpulan e-tric pro. Hasil temu bual guru dan pelajar menunjukkan bahawa kedua-dua pembelajaran fela dan e-tric pro merupakan strategi pembelajaran yang berkesan dan memberi impak positif kepada pelajar. Majoriti Pelajar menunjukkan kemahiran yang positif terhadap pembelajaran berasaskan projek dan pembelajaran konstruktivisme multimedia dan hal ini menyumbang kepada peningkatan dalam pencapaian RBT (elektrik)
Social Entrepreneurship Intention Among Universiti Utara Malaysia Students
Get PDFSocial entrepreneurship is an important social phenomenon in many countries and is considered as an effective method to improve and develop economics of countries. It is also a solution to the unemployment problem that promotes regional development and economic growth and innovation. The Malaysian government has undertaken several initiatives to encourage social entrepreneurship to set up businesses in the country. Social entrepreneurship not only looks for the new opportunities in the market to serve society, but also undertakes in learning, adaptation, and innovation continuously. The purpose of this study is to identify the social entrepreneurship intention among Universiti Utara Malaysia students. The study was implemented to determine the
relationship between social support, university experience and empathy in social entrepreneurship intention. The survey was conducted with 382 students who completed a structured questionnaire. Samples were selected using stratified sampling and simple random sampling and the respondents answered the questionnaire via Google form. The questionnaire was divided into fixed sections which include demographic factors, social entrepreneurship intentions, social support, university experience and empathy. Data analysis methods used in this research were Descriptive Analysis, Reliability Analysis, Pearson Correlation Analysis and Multiple Regression Analysis. According to the analysis, respondents have a high social entrepreneurship intention. This study concluded that only university experience and empathy have a significant relationship with the intentions of
university students to become social entrepreneurship. The findings of this study will be highly benefit that can be value to students, NGOs and the government are able to understand the factors
influencing students’ intention to become a social entrepreneurship. In addition, it will also help the Malaysia Higher Education Institutions to encourage and organize more social entrepreneurship activities among students in developing and producing more graduates that have high intentions to become a social entrepreneurship
Employees' intention to participate in preventive maintenance among manufacturing in Malaysia
Get PDFThe study aims to investigate how employees' intentions to participate in preventative maintenance activities are influenced by several factors, such as work-life balance, employee wellness, retention rates, turnover, job performance, and digital technology performance. The substantial influence of these factors on workers' readiness to participate in preventative maintenance tasks is addressed by the research questions. This study applies the idea of planned behaviour to assess Malaysian manufacturing employees' intention to engage in preventative maintenance procedures. Malaysia's manufacturing industry contributes significantly to the GDP of the nation, although it has difficulties being sustainable and competitive internationally. It has been determined that one way to increase output and prolong the life of manufacturing equipment is through preventive maintenance. The data gathered from remote-working personnel in Malaysian manufacturing through a cross-sectional survey is analysed using a descriptive study design. To ensure a robust statistical analysis, a sample size of at least 100 individuals is selected using simple random selection. The research aims are reflected in the questionnaire design, which focuses on demographic data and employee attitudes towards work-life balance, preventive maintenance, wellbeing, flexibility in the workplace, and aspirations about prevention activities. Cronbach's alpha is used to evaluate data reliability, guaranteeing the quality and internal consistency of the information gathered. To test hypotheses and come to relevant conclusions, data analysis techniques including regression analysis, correlation analysis, and descriptive statistics are performed using the Statistical Package for Social Sciences (SPSS) software.The study presents a detailed examination of factors influencing employees' intention to engage in preventive maintenance activities in Malaysian manufacturing settings
The Causes Of Sales Staff Turnover At Private News And Advertising Monitoring Company
Get PDFThis purpose of this study is to identify factors contributing towards turnover intention among the bank employee in Private news and advertising monitoring company. The turnover intention can be measured in the aspect of working conditions, pay and reward, recognition and growth opportunities. The survey method was used to collect primary data through the use of questionnaire to the employees attached at private news and advertising monitoring company located in Petaling Jaya. The study used a sample
of 65 respondents drawn from the private news and advertising company Sales Staff from varying positions within the organization. The data was collected using questionnaires through self- administration. The latest version of the Statistical Package for the Social Sciences (SPSS) was used to perform analysis on the data.
Based on the findings, there is no significant relationship between working conditions, pay and reward, and staff turnover intention. While, there is a significant relationship between recognition, growth opportunities and staff turnover intention. The study may
have various practical implications such as the contribution to the strategies for creating human assets by using compensation management, as well as other ways to add value to human assets in order to reduce the employee’s turnover rates
Relationship Between Safety Management Practices And Safety Compliance Among Construction Workers In Kedah Rubber City
Get PDFBeing the main contributor to the economic growth, construction sector has been known as a complicated industry that showed worldwide safety disparity and has received least attention on risk management with regard to human resource. Therefore, this study aims to examine how safety management practices (management
commitment, safety training, employees’ involvement, safety rules and regulations, safety communication and feedback, safety promotion policies) relates to the safety compliance among construction workers in Kedah Rubber City site. A quantitative
research design was employed in this study. Self-administered questionnaires prepared in Bahasa Malaysia and English were used as a tool for data collection. Simple random sampling technique were used for respondents’ selection so that individuals have equal chances of being selected. Workers were given a session with the presence of the researcher to assist them in answering the questionnaires. There are 126 respondents
were involved in the study. Data analysis for the study were Pearson Correlation and Multiple Regression analysis to determine the relationship of safety management practices with safety compliances. The result showed that all six safety management
practices have significant relationship with safety compliances. However, regression analysis demonstrates that only management commitment, safety communication and feedback, safety rules and procedure, and safety promotion policies have significant influenced on the safety compliance of workers at Kedah Rubber City. This study contributes to the organization to determine the current issue that hinder safety compliances of workers, so that they can plan for effective solution and promote safety practices effectively
The impact of digital transformation on supply chain performance in oil and gas industry
Get PDFThis study investigates the impact of digital transformation on supply chain performance in the oil and gas industry. With the rapid advancement of technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Blockchain Technology (BT), and Cloud Computing (CC), understanding their effects on supply chain efficiency, responsiveness, and transparency has become increasingly critical. Employing a quantitative research design, the study utilized a cross-sectional survey distributed to 150 professionals within the oil and gas sector. The survey, consisting of validated measurement scales, gathered data on perceptions of digital transformation technologies and their influence on supply chain performance. Statistical analysis, including correlation and regression techniques, was conducted using SPSS to explore the relationships between the technologies and performance outcomes. The results reveal that all four digital transformation technologies—AI, IoT, BT, and CC—positively impact supply chain performance. The findings underscore the importance of integrating these technologies into supply chain strategies to achieve enhanced efficiency, transparency, and responsiveness. Organizations in the oil and gas industry are encouraged to invest in and adopt these digital solutions to maintain a competitive edge and optimize their supply chain operations. This study contributes to the existing body of knowledge by providing empirical evidence on the specific impacts of digital transformation technologies on supply chain performance within the oil and gas industry. It offers actionable insights for industry practitioners and policymakers aiming to leverage digital advancements for improved supply chain managemen