9143 research outputs found
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Perlaksanaan amalan pengilangan baik (APB) dalam kawalan kualiti dan keselamatan kosmetik di Utara Malaysia
Get PDFThe continuous development and evolution of the cosmetics industry have opened up opportunities for founders to market various types of self-branded cosmetic products, through contract
manufacturing services, eventhough with where they require less experience and knowledge related to cosmetics products and only required a small capital. This situation has led to the dumping of cosmetic products in the market with dubious quality and safety status. In fact, the entire responsibility for complying with the rules of safety and quality of cosmetic products rests entirely with the manufacturer or supplier (founder). Therefore, this study was conducted to analyse the issues related to product quality and safety among cosmetics founders in North Malaysia, towards implementing Good Manufacturing Practices (GMP), and comply with the established standard. The study used observation methods and questionnaires distributed to cosmetics founders in the northern region of Malaysia because it has a high number of cosmetic manufacturers. The findings indicate that the variables of material content, training and documentation, as elements in Good Manufacturing Practices moderated by Supply Chain Management, have positive and significant interactions with the performance of cosmetic products. The findings of this study are beneficial and can help cosmetics founders understand the need to comply with these cosmetic control standards as a basic requirement in the production of quality and safe cosmetics while helping consumers realize the effects of using substandard and risky cosmetics. There is a high need for mandatory compliance to standards for manufactures
(founders) for ensure the quality and safety of cosmetics in Malaysia
Keberkesanan audit dalaman sistem pengurusan kualiti ISO 9001 dan hubungannya terhadap pencapaian organisasi
Get PDFJoint implementation of a good level of understanding in the management and effective internal audit of ISO 9001:2015 contributes to organisational achievement. When the organisational achievement improves, it will indirectly help to level up the service
improving the customer’s satisfaction. Using a quantitative approach, this study involved management in each department, division and unit in Majlis Bandaraya Alor Setar (MBAS). From a total of 70 questionnaires distributed, 60 respondents completed the survey. All data was analysed using the Statistical Package of Social Science (SPSS). The analysis found that the level of general and specific understanding and ISO 9001:2015 internal audit conducted is in good condition. This study also found that the implementation of ISO 9001:2015 internal audit has a significant and positive relationship on organisational performance referring to
MBAS. This study gives a positive impact to organisation because it could identify to what extent management understand on each of ISO 9001:2015 and consistently improve the understanding through continuous training. The implementation of internal audit regularly assists to increase organisational achievement. This proves the management understanding and organisational implementation of internal audit ISO 9001:2015 will consistently complement each other to improve organisational achievement from time to time. This study shows the relevance of Agency Theory and helps the organisation in deciding the best solution to improve the organisational service quality. This situation also increases people’s trust given by MBAS. This study provides a guideline for decision makers and MBAS employee understand the elements contained in ISO 9001:2015 Standards and MBAS internal audit procedures
E-marketplace patronage intention among Southern Thailand consumers: the role of online retail/service brand equity and country of origin
Get PDFIn Thailand, e-marketplaces have been predicted to become the leading online shopping platform in forthcoming years. Nonetheless, the local e-marketplaces suffer from the price war strategy of foreign e-marketplaces. Moreover, Thai online shoppers prefer shopping from the online shopping platforms of other countries. Hence, the current study aimed to examine the e-marketplace patronage intention in southern Thailand by employing the extended theory of reasoned action (TRA). Although brand equity can impact patronage intention, traditional brand equity may
not be appropriate for online businesses, including e-marketplaces. Therefore, the online retail/service (ORS) brand equity was applied in the extended TRA as an independent variable. Moreover, the current study also extended the TRA by integrating the effect of the country of origin (COO) as a moderator variable as there are limited findings regarding the foreignness of online retailers. Based on a
quantitative study, a questionnaire survey was employed to collect data from online shoppers in southern Thailand. A total of 399 questionnaires were analysed using Smart PLS 3. The study results indicate that attitude towards behaviour, subjective norm and ORS brand equity positively influence e-marketplace patronage intention.
However, the effect of COO does not influence e-marketplace patronage intention. Finally, the effect of COO plays a negative moderating role in the relationship between the attitude towards behaviour and e-marketplace patronage intentio
The effect of sustainable human resource management and emotional Intelligence on job performance of secondary school teachers: a mediation of psychological ownership
No full textThe public education sector, specifically in developing countries like Pakistan, has a serious problem of teacher‘s job performance with limited resources, lack of research, and evidence-based administrative interventions. This study aims to investigate the effect of sustainable HRM and emotional intelligence (EI) on teachers‘ job performance (TJP). This study also aims to investigate the mediating effect of psychological ownership (PO)
on the relationship between sustainable HRM and EI towards TJP in the public secondary school of Punjab Pakistan. Psychological Possession Theory (PPT) and Organizational Support Theory‘s (OST) assumptions were tested for the effect of sustainable HRM and EI on TJP through the mediation effect of PO. The sustainable
HRM was measured using employability (EP), sense of personal responsibility (PR), work-life balance (WLB), and training (T), while all other variables were measured unidimensionally. The response was gathered by a self-administered survey based on stratified proportionate random sampling among secondary school teachers in 36 districts of Punjab Pakistan. The collected data were analyzed using the structural equation model (SEM) technique in Smart PLS. The results of PLS-SEM path modeling analysis for a sample of 451 secondary school teachers revealed that two out of four dimensions of sustainable HRM (EP and T) have a positive effect on TJP, while PR and WLB has an insignificant association with the TJP. Moreover, EI is negatively associated with TJP. Besides, three out of four dimensions of sustainable HRM namely PR, WLB, and T are
positively associated with PO, while EP is negatively associated with PO. Further, EI is positively associated with PO. The study also shows that PO as positively affecting TJP. Finally, PO serving as a mediator in the relationship between three dimensions of sustainable HRM (PR, WLB, and T) and EI with TJP. Based on the findings of this study, the education department could focus on teachers‘ sustainability which further developed the PO, which in return enhance TJP. Most importantly, the school education
department should focus on increasing the level of PO as to boost the TJP. Finally, the theoretical and practical contributions, as well as limitations and recommendations for future research are also discussed in this thesis
Legal status of the president of the national authority, the council of ministers and legislative council in Palestine
Get PDFThe Basic Law of 2003 stipulates that the governing system in Palestine is a parliamentary democratic system based on political and party pluralism, in which the President is elected directly by the people. Article 2 of the Basic Law 2003 provides that the people of Palestine are the source of power, which shall be exercised by the authorities based upon the principle of separation of powers. The Council of Ministers is accountable to the President and the Legislative Council. However, the Palestinian legal system is currently facing a legal gap. The ambiguity and discrepancy of legal provisions regulating the relationship between the authorities have led to an overlapping of powers and functions between the President, the Council of Ministers, and the Legislative Council. Moreover, political division between the Gaza Strip and the West Bank also contributes to the overlapping of powers and functions between the authorities. Overlapping of powers covers many fields such as legislative, security, financial and appointment to senior positions. This research aims to identify the powers and functions of the President, the Council of Ministers, and the Legislative Council, the overlapping of powers and functions between these authorities and the impact of political division between the Gaza Strip and the West Bank on the Palestinian legal system. To achieve these objectives, socio-legal research using interviews as a tool for qualitative research was engaged. The results proved that there is an overlapping in the powers and functions between the President, the Council of Ministers and the Legislative Council in many fields. In addition, the political division also brought a negative impact on their relationship. The results suggest amending the provisions of the Basic Law 2003 and related laws by removing ambiguity and discrepancy to prevent this overlapping of powers and functions between the President, the Council of Ministers, and the Legislative Council. Furthermore, presidential and legislative elections should be conducted in Palestine to put an end to political division and activating the role of the Supreme Constitutional Court will help to provide a solution to the problems, therefore, achieving the objectives of this study
Understanding the process of cross-cultural code switching of global virtual teams in knowledge sharing
Get PDFGlobalization is reshaping the international business landscape and shifting traditional work structures to a more flexible, dynamic, and virtual work structure. — This has led to the use of Global Virtual Team (GVT) —which has become a common working structure in most organisations, with email being the most popular medium
for global virtual teams to bridge the language barrier gap. However, cultural diversity has resulted in miscommunication, which has had an impact on the virtual business environment. Despite the absence of face-to-face interaction and a diverse cultural background, virtual team members could adjust their communicative behaviour to account for the lack of nonverbal cues and cultural differences. The cross-cultural code-switching concept, which refers to the shifting of behaviour when people communicate in a foreign setting, served as the foundation for this study, which aimed to explore and understand the cross-cultural code-switching process of high-context GVT members. Twenty-two (n=22) Malaysian employees who participated in a GVT were interviewed for the study. The qualitative research method with semi-structured
online interviews was used to collect data. To gain a better understanding of the cross-cultural code-switching process, the data was analysed using a qualitative content analysis with an inductive approach. The findings revealed that high context GVT members switched cross-cultural codes in three stages: initiation, convergence switching, and internalisation. It also discovered the cultural factors and reasons for the switch, as well as the challenges that high context GVT members faced when
switching communication styles. This study theoretically extended Hall's cultural context in a virtual setting and bridged Molinsky's cross-cultural code-switching model with intercultural communication theory. In practical sense, this study
proposed a cross-cultural code-switching training for effective intercultural communication in a virtual setting. This that would help various GVT stakeholders, including Human Resource managers and GVT project leaders to communicate more effectively with people from other cultures
Examining the role of work-related factor, psychosocial factor and weight control behavior on obesity among nurses
No full textObesity has widespread in many developing nations, including Malaysia. Obesity among nurses has also increased from 36% in 2019 to 42% in 2020. Obesity is known as a dangerous health problem. When a person is obese, they have higher risk for diabetes, hypertension, heart disease, sleep apnea, and cancers that will decreases the individual quality of life. Nurses in Malaysia were also found to have chronic illnesses such as hypercholesterolemia and hypertension. This circumstance does not help the nurses' credibility in giving health education to the general population. When obese people with chronic diseases increased, cost of treatment will also increase. Therefore, this study was conducted with the intention to capture factors that might influence obesity among nurses. The study examines the direct
relationship between work-related factor, psychosocial factor, weight control behavior and obesity. A total of 306 questionnaire were distributed to nurses on site through head nurse or team leader after permission was granted by the hospital. Response rate was 100%. In this study, hypotheses for direct effect were tested using multiple regression analyses. Results showed that only work-related factor was significantly positively related to obesity. The findings indicate that obesity issues among nurses can be reduced by improving on the work-related factor such as encouraging the nurses to do simple exercise during work break during irregular or
long working hours, limit the computer usage in daily working hours and working days in a week, improve on the working environment, and reduce stress related to job
The antecedents and outcome of k-workers’ Leader-Member Exchange (LMX): Evidences from Chinese MNCS in China
Get PDFNowadays, Chinese multinational corporations (MNCs) are facing extreme pressures due to increasing costs and stiff competition from global MNCs. In order to maintain the low-cost production capability and high core competitiveness, Chinese MNCs need knowledge workers (k-workers) to support their operations. However, the work pressure faced by k-workers’ in their workplace (China), especially concerning the relationship between their supervisors, is alarming and creates a disharmonious relationship and negative attitude, which will eventually lead to a decline in their performance. Hence, in order to improve their task performance, it is necessary to improve the relationship between k-workers and their supervisors. Thus, this study aims to examine the antecedents and outcome of k-workers’ leader-member exchange (LMX) in Chinese MNCs. The study’s framework describes the antecedents (servant leadership, benevolent leadership, distributive justice, psychological empowerment) of LMX and its outcome (task performance). In addition, affective commitment and organizational citizenship behaviour (OCB) act as mediators in the relationship between LMX and task performance in this study. This study applied quantitative study using self-administered survey to collect data for the purpose of answering the research questions. To accommodate this purpose, 1132 questionnaires were distributed among Chinese MNCs and 700 were returned. Of these, 443 were useful and qualify for data analysis. The Partial Least Square Structural Equation Modelling (PLS-SEM) technique was employed for data analysis. Findings show that k-worker’s LMX is positively influenced by servant leadership, distributive justice, and psychological empowerment (only meaning and competence), and has a positive relationship with affective commitment, OCB (OCB-Individual and OCB-Organization), and task performance. Findings also show that benevolent leadership, two dimensions of psychological empowerment (self-determinant and impact) have no significant relationship with k-workers’ LMX. Additionally, the mediation effects of affective commitment, OCB (OCB-Individual and OCB-Organization) were confirmed. Hence, this study has theoretical implications and also provides practical suggestions on how to manage, motivate, and inspire Chinese k-workers, promote their task performance, and enhance the organizational performance of Chinese MNCs
Penerapan kemahiran kreativiti, pemikiran kritis, kolaborasi dan komunikasi dalam kerja amali stem kimia tingkatan enam.
Get PDFKajian mengenai amalan pengajaran guru terhadap penerapan kemahiran Pembelajaran Abad Ke-21 (PAK-21) telah banyak didokumentasikan. Namun, kajian yang sedemikian terhadap guru tingkatan enam untuk mata pelajaran Sains, Teknologi, Kejuruteraan dan Matematik (STEM) masih terbatas. Malah kajian terhadap
pelaksanaan kerja amali, khususnya mata pelajaran Kimia amat terhad. Kimia merupakan salah satu mata pelajaran STEM yang mampu melahirkan masyarakat yang celik Sains untuk kesejahteraan negara melalui kemahiran makmal atau amali yang berteraskan kemahiran 4K (kreativiti, pemikiran kritis, kolaborasi dan komunikasi).
Sejauh mana guru mengendalikan kelas amali mempengaruhi minat pelajar untuk meneruskan bidang STEM sebagai kerjaya mereka. Oleh itu, kajian ini bertujuan meneroka amalan pengajaran guru Kimia tingkatan enam dalam menerapkan kemahiran 4K semasa kerja amali. Kajian ini memfokuskan kepada guru Kimia tingkatan enam di sekolah menengah kebangsaan dan kolej tingkatan enam di negeri Kedah yang dipilih secara persampelan bertujuan. Data kualitatif dikumpul dengan menggunakan analisis dokumen, temubual dan refleksi guru. Analisis tematik menggunakan perisian Atlas.ti versi 9 dilakukan ke atas data terkumpul. Dapatan kajian menunjukkan guru melakukan perancangan dan pelaksaanaan yang teliti berkaitan
pengendalian kerja amali seperti yang disarankan oleh Majlis Peperiksaan Malaysia (MPM). Analisis kajian juga menunjukkan bahawa guru cenderung menerapkan kemahiran 4K dalam proses pelaksanaan kerja amali tetapi masih memerlukan latihan bagi meningkatkan amalan pengajaran. Guru mempamerkan amalan seperti berfikir secara luar kotak, melakukan proses penaakulan, interaksi dua hala dan semangat kebersamaan. Selain itu, empat isu yang dihadapi oleh guru juga dikenal pasti iaitu infrastruktur, masa, kewangan dan kesediaan. Implikasi kajian ini dibincangkan dalam
konteks guru dan penyelidik sendiri sebagai pembelajar sepanjang hayat dalam meningkatkan kualiti profesionalisme mereka
Understanding ERP implementation challenges: A case study in a telecommunications company
Get PDFAn enterprise resource planning (ERP) system is a software that helps organisations to manage their core processes, including assets, inventory, order requests, financial accounting, and human resources. This study explores the ERP implementation challenges in a telecommunications company. This study is a qualitative study, where a single case study approach was used (in a company given the pseudonym FESB) to collect data using a semi-structured interview. The data was analysed by using thematic analysis. The findings suggest that the main challenges faced by FESB during ERP implementation are technology, data migration, training and learning and management. In this context, these factors contribute to the delayed ERP implementation in FESB, which is targeted to be implemented in July 2022. The findings suggest that FESB should utilise the system’s capabilities more than currently; the system implementation is at the data migration stage and is not fully used. This research contributes to the challenges to ERP implementation in the context of a telecommunications company