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The impact of computerized information systems on crisis management in UAE immigration services
Full text linkThe main objective of this study is to investigate the impact of computerized management information systems and their relationship to crisis management in the Passports and Immigration Department of the United Arab Emirates. The problem of the study focused on the challenges encountered in implementing computerized management information systems, specifically in the dimensions of System Quality (SYQ), Service Quality (SEQ), Information System Quality (ISQ), and Decision Making Speed (DMS). The study adopted quantitative approach and benefited from statistical evaluation based on detailed solutions and techniques of variance and covariance, correlation and regression. A questionnaire set was created from previous literary works and modified to match the study conditions. The study population were all employees who are working in the Department of Passports and Immigration of the United Arab Emirates. It was formed according to the Federal Center for Competitiveness and Statistics (9800) employees. The target sample size is 370, but the valid data set for analysis was 330 questionnaires. The results of the main dependent variable Crisis Management (CM) showed significant predictive power. This explained that the independent variables (system quality, system quality services, quality of information, speed of decision-making) in the proposed model accounted for 88% of the changes in crisis management in the Department of Passports and Immigration of the United Arab Emirates. The findings indicated that there was a statistically significant relationship between system quality, quality of services, information quality, and the speed of decision-making in computerized management information systems and crisis management in the Passports and Immigration Department of the UAE. The study recommended conducting similar studies in other places such as other emirates or neighbouring countries. The study also recommended conducting similar studies using a different methodology such as the qualitative approach, which may infer additional variables that may not have been included in the current research
Factors affecting work stress among emergency department staffs at Selayang Hospital
No full textEmployee work stress has increased significantly due to recent changes and new challenges in the lifestyles and work environments. If not properly managed, stress can negatively impact both productivity and the quality of work, and it can adversely affect the health and well-being of employees. Unlike typical workplace hazards such as neurotoxic agents and economic risks, stress has no job-specific limitations and can pose health risks to anyone. Therefore, this study was conducted with the intention to investitgate factors that might influence work stress among employees in the healthcare setting involving emergency department. The study examines the direct relationship between perceived organizational support, work overload, work environment, employee resiliency and work stress. In this study, the unit of analysis is the individual employees working in the emergency department, and a quantitative approach was employed by collecting data using a proportional stratified random sampling technique through an online survey. A cross-sectional design was used involving 129 employees from different positions working in the emergency department. In this study, hypotheses for direct effect were tested using multiple regression analyses. Three hypotheses were supported where perceived organizational support and work environment were found significantly negatively related to work stress. While, work overload was significantly positively related to work stress. The findings indicate that by having high organizational support, better working environment and lower workload may decreased employees’work stress in the hospital’s emergency departmen
Malaysia halal certified companies' views on Indonesia halal certification and export opportunities
Full text linkThis study explores the perceptions of halal-certified companies in Malaysia towards the Indonesia halal certification system and related export opportunities. Given the strategic roles of Malaysia and Indonesia in the global halal market particularly in the ASEAN region, understanding companies’ perspective is important to strengthen trade relations and certification harmonization. Through a qualitative approach with in-depth interviews with halal companies in Kedah, Malaysia, this study highlights three key areas perceptions Indonesia halal certification, challenges and opportunities in entering the Indonesia halal market, and interest in exporting to Indonesia. Findings show a diversity of view with some companies viewing BPJPH as a legitimate and growing system, but still having concerns regarding regulatory inconsistencies and trust. However, there is strong interest in expanding halal exports to Indonesia, subject to increased transparency, mutual recognition of certification, and closer collaboration between JAKIM and BPJPH, this study contributes to the halal trade literature and offers practical recommendations for halal industry stakeholders in improving their expansion strategies and cross-border certification harmonization
Customers' satisfaction and banking services towards customers retention in Malaysia : A study among international students
Full text linkService extends beyond merely providing assistance to consumers; it involves understanding their needs and expectations while ensuring their satisfaction with banking products. High-quality service is defined by the ability to meet customers' demands and aspirations, offer appropriate solutions, actively listen to complaints and feedback, continuously enhance service quality, and maintain a balance between pricing and product value. This study aims to assess the satisfaction levels of international students in Malaysia regarding the quality of banking services. The research employs a quantitative approach, utilizing data collection methods such as observations and surveys administered through questionnaires and Google Forms. The sample consists of 271 international students, and the data is processed using SPSS as a statistical analysis tool. This study contributes to the sustainability of banking institutions, as international students play a crucial role in enhancing bank revenues, expanding market opportunities, introducing new financial products, and fostering profitable international relationships. The findings indicate that the two independent variables customer satisfaction and banking services significantly and positively influence customer retention. However, for a more comprehensive understanding of international students' experiences with banking services, future research could employ qualitative methods to gain deeper insights into their perceptions and expectation
The impact of expressive arts therapy on college students' mental health: an action research to support its integration into the aesthetic education curriculum in Chinese university
Full text linkThe psychological problems of students are becoming increasingly serious, that challenges safety in China Universities. The research integrates expressive arts therapy and aesthetic education courses to enhance students' mental health. Dance Movement Therapy (DMT) as part of expressive arts therapy has the potential in combating mental health issue. However, the effectiveness of DMT embedded in formal curriculum is under explored. Hence, this study explores the integration of expressive arts therapy in the form of dance movement into university aesthetic education courses and its impact on enhancing students' mental health. The integration of expressive arts therapy into university aesthetic education courses is practical and can effectively enhance college students' mental health. This study employs a mixed-methods approach to evaluate the impact and feasibility of Dance Movement Therapy (DMT). It analyzes the current state of aesthetic education curriculum development in China, systematically examines the historical evolution and growth of DMT. An interview was conducted to assess the effectiveness of the DMT curriculum by exploring students' self-acceptance and interpersonal acceptance. In addition, an experiment was conducted to determine the negative belief levels across three dimensions which are avoidance, paranoia, and obsession. The interview reveals that DMT courses effectively improve participants' self-acceptance and interpersonal acceptance. Additionally, the experimental result revealed significant differences between the experimental and control groups in avoidant and paranoid negative beliefs after completing the course. Therefore, the DMT course significantly enhances students' physical and mental health. Students shows improvement in enthusiasm for classroom participation, interdisciplinary learning, social skills, and emotional communication therefore foster their overall development. The DMT course offers innovative approaches to mental health and aesthetic education in Chinese universities, providing valuable insights into how DMT can enhance students' educational experience and mental well-being
The law of maintenance of wife and children during marriage and post-divorce in Pakistan : Lesson from Islamic Family Law (Federal Territories) Act 1984 (Malaysia)
No full textIn Islam, a wife's right to maintenance during marriage and post-divorce has been emphasized greatly in the Quran and Sunnah which are two main sources of Islamic Law. In many Muslim countries, legal frameworks, constitutional obligations, and religious duties require the state to take specific steps to protect the financial rights of Muslim women within families, which are designed to protect the rights of the maintenance of wives and children. This thesis discusses the maintenance of wives and children during marriage and after divorce in Pakistan with a special reference to the Islamic Family Law (Federal Territories) Act 1984 Malaysia. This study focuses on the maintenance of wife and children, specifically post-divorce maintenance of wife provision, which is not incorporated in the Muslim Family Law Ordinance 1961 of Pakistan. Amongst the objectives of this research is to examine the laws of maintenance of wives and children in Pakistan. It also analyses the law of maintenance of wives and children in Malaysia, especially the Islamic Family Law (Federal Territories) Act 1984, to get important lessons from this law. This study employs qualitative research, which is comprised of library and field research. The interview method is used to gather data from twenty respondents, including law experts (judges and lawyers), Islamic scholars, and aggrieved women. This study finds that the existing Islamic family law in Pakistan is insufficient to protect the rights of maintenance of wives and children during marriage and after divorce during iddah. Furthermore, the thesis highlights that the absence of the Family Support Division in Pakistan makes it difficult for divorced women and children to secure maintenance effectively. In contrast, Malaysia has established the Family Support Division. Therefore, the thesis recommends that the Muslim Family Law Ordinance 1961 must be reviewed on issues of maintenance of wife and children during marriage, especially post-divorce in Pakistan to protect the financial rights of the women and children. Additionally, it proposes the establishment of a Family Support Division in Pakistan to ensure the enforcement of maintenance orders and provide financial assistance to affected women and children, similar to the Malaysian mode
Optimized image enhancement of colour processing for retinal fundus image
No full textIdentifying Diabetic Retinopathy (DR) features based on retinal fundus images traditionally involves eye examinations by ophthalmologists. However, these original retinal fundus images often exhibit challenges such as low contrast, non-uniform illumination, and colour inconsistency, which can impact the accuracy of DR classification. Therefore, enhancing image quality by applying colour image processing techniques to the original retinal fundus images is crucial. This study introduces two novel techniques designed to overcome the limitations of existing algorithms. Firstly, a new colour correction algorithm named Fuzzy Tuned Brightness Controlled Single-Scale Retinex Histogram Matching (fTBCSSRhm) is proposed to address the issue of colour inconsistency in the dataset. Secondly, the enhanced Tuned Brightness Controlled Single-Scale Retinex with Hybrid Particle Swarm Optimization - Contrast stretching (eTBCSSR-HPSOCS) algorithm is introduced to tackle the limitations of the standard Particle Swarm Optimization (PSO) algorithm in HPSOCS, which is prone to local optima and exhibits low convergence rates. This technique combines the L-component of the LAB colour model with an enhanced velocity mechanism in PSO and contrast stretching (lavHPSOCS). Its goal is to fine-tune parameters automatically, reduce over-enhancement, avoid unwanted artifacts, and preserve intricate details. This approach aims to improve optimization by balancing exploration and exploitation and refining velocity control. The proposed algorithm underwent both qualitative and quantitative evaluations. Tests on 600 retinal fundus images from primary and secondary datasets were performed to benchmark the algorithm two existing approaches. The results show that the qualitative performance of the proposed enhancement is more favourable to ophthalmologist specialists compared to other images. Quantitatively, the method outperforms others with the lowest mean squared error (MSE) of 44.729, the highest peak signal-to-noise ratio (PSNR) of 32.768, and entropy of 0.977. It achieved a 95.034% success rate in classification accuracy. The study introduces a new colour correction model and an optimized image enhancement model, significantly improving retinal fundus image quality and establishing the most effective model for image quality enhancemen
Statistical performance of agglomerative hierarchical clustering technique via pairing of correlation-based distances and linkage methods
Full text linkAgglomerative hierarchical clustering technique assists to group unknown objects into several clusters. The quality of clustering can be achieved when the clusters are internally homogeneous and externally heterogenous. However, the technique is sensitive to the choice of the distance measure and linkage method, particularly to the correlation-based distance because it is influenced by outliers. Choosing the wrong pairing may lead to the poor cluster formation and low clustering performance. Therefore, the main objective was to measure the statistical performance of agglomerative hierarchical clustering using four correlation-based distances and four linkage methods, tested through simulation study and real data application. The four correlation-based distances; Pearson, Spearman, Kendall’s Tau and Winsorized while the four linkage methods; Average, Ward’s, Complete and Single. The simulation study was conducted under various data conditions; number of variables, sample sizes, percentages of outliers, and data distribution to measure the performance using Cophenetic Correlation Coefficient (CCC). To validate the clustering model on real data, the Spearman-average algorithm was applied to cluster Juru river basin data based on five water quality parameters. The simulation study showed that the Spearman-average performed well under normal distribution and contaminated data, while the Winsorized-average performed well under Gamma distribution. Five tables of summary for choosing appropriate clustering algorithms according to data distribution were produced. The real data validation produced five clusters, with the CCC of 0.76 and the Calinski and Harabasz index of 26.879. In addition, the clustering model was also able to identify the time when the highest and lowest level of river contamination occurred. As a conclusion, the performance of clustering depends on the conditions of the data. Agglomerative hierarchical clustering is suitable to be performed when the number of variables is not more than 20 and the sample size smaller than 500
Pemahaman dan perlaksanaan Pentaksiran Bilik Darjah (PBD) dalam kalangan guru bukan opsyen Bahasa Inggeris di Sekolah Jenis Kebangsaan Tamil (SJKT)
Full text linkPentaksiran Bilik Darjah (PBD) diperkenalkan dalam sistem pendidikan Malaysia untuk menyelesaikan pelbagai cabaran yang timbul daripada pelaksanaan Pentaksiran Berasaskan Sekolah (PBS), terutamanya di sekolah rendah. PBD dilaksanakan di seluruh Malaysia untuk mengesan potensi murid secara menyeluruh serta mengenal pasti kekuatan dan kelemahan murid dalam aktiviti pembelajaran. Kajian lepas menunjukkan dapatan yang berbeza berkaitan dengan pelaksanaan PBD, di mana kebanyakan kajian lebih memberi tumpuan kepada aspek-aspek tertentu dalam proses pelaksanaan dan tidak mengkaji keseluruhan proses tersebut. Oleh itu, kajian ini bertujuan untuk mengeksplorasi pemahaman dan pelaksanaan PBD dalam kalangan guru bukan opsyen Bahasa Inggeris, dengan memberi tumpuan kepada cabaran yang dihadapi dalam pelaksanaan PBD, terutamanya berkaitan dengan penguasaan bahasa Inggeris yang terhad. Pendekatan kualitatif digunakan untuk mengumpulkan data melalui temu bual, pemerhatian bilik darjah, serta analisis dokumen yang berkaitan dengan PBD Bahasa Inggeris. Kajian ini melibatkan enam orang guru yang berpengalaman sebagai peserta. Hasil kajian mendapati bahawa peserta kajian mempunyai pemahaman yang berbeza terhadap PBD, terutamanya dalam aspek konsep, kaedah pentaksiran, penyediaan instrumen, serta pengurusan fail PBD Bahasa Inggeris. Dapatan kajian juga menyoroti cabaran penguasaan bahasa Inggeris yang rendah dalam kalangan guru dan murid, yang memberi kesan kepada pemahaman instrumen pentaksiran dan komunikasi dalam kelas. Guru-guru melaporkan kesukaran dalam memahami serta menyampaikan bahan pentaksiran dalam Bahasa Inggeris. Ini menghalang mereka daripada memberikan maklum balas yang jelas dan tepat. Selain itu, kekangan masa, kekurangan bimbingan dan rujukan, serta ketidakselarasan dalam peraturan pemarkahan merupakan masalah yang sering dihadapi dalam pelaksanaan PBD Bahasa Inggeris di sekolah mereka. Kajian ini mencadangkan agar pelaksanaan PBD dijalankan mengikut prosedur yang ditetapkan oleh Lembaga Peperiksaan Malaysia (LPM) untuk mengelakkan ketidakadilan dalam pemarkahan. Kajian ini juga mencadangkan agar pihak pentadbiran sekolah memperbanyakkan bengkel dan kursus serta menyediakan kemudahan yang mencukupi kepada semua guru, supaya proses pentaksiran dapat berjalan lancar tanpa sebarang ganggua
A seamless producer mobility management model for named data networks
Full text linkNamed Data Networking (NDN) is an Information-Centric Networking (ICN) architecture designed to support content source mobility. While it efficiently handles consumer mobility through content caching, producer mobility remains a challenge. When a producer relocates, NDN routers still direct requests to the original location, causing Interest packet loss, high signalling overhead, and increased handoff latency. These issues degrade network performance and throughput, highlighting a gap in NDN’s mobility management. This study explores efficient solutions to enhance producer mobility, ensuring seamless and optimized content delivery in dynamic networks. Therefore, this research aims to propose a Producer Mobility Management Model (PMMM) to handles the associated producer mobility challenges and provides the optimal path. The PMMM incorporates mobility management packets, including the Mobility Notification Packet (MNP) and the Mobility Update Packet (MUP), and modifies standard forwarding processes to support these mobility management packets effectively. The MNP is used to inform the network and consumers about producer mobility, helping to reduce excessive packet loss and high signalling costs. Meanwhile, the MUP updates the producer's location within the network, notifies consumers of the producer's availability, and establishes an optimal communication path. A series of experiments confirm that PMMM improves network performance by reducing handoff latency, signalling costs, and packet loss, while enhancing path optimization and throughput. Compared to IBM, PMSS, and KITE, PMMM reduces handoff latency by up to 24%, ensuring smoother transitions when producers relocate. It also lowers signalling costs by up to 31%, reducing network overhead. Additionally, path optimization improves by 25%, leading to more efficient data routing. Packet loss decreases by 44% compared to KITE and 32% compared to PMSS, ensuring reliable data delivery. Finally, PMMM increases throughput by 17% over KITE and 12% over PMSS, improving network stability. These findings demonstrate that PMMM effectively addresses mobility challenges in NDN. This significant improvement highlights the PMMM's immense potential for future deployment, especially in the context of advanced technologies such as the Internet of Things (IoT), the Internet of Medical Things (IoMT), and sixth-generation (6G) mobile network