Market Forces (Journal of Management, Business and Economics, College of Management Science, PAF-KIET)
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Leadership Styles and Job Satisfaction
Get PDFLow compensation in the retail sector is adversely aff ecting employee satisfaction and turnover. Leadership style is important for motivating employees and increasing their satisfaction level. This study has examined the eff ect of transformational and transactional leadership styles on job satisfaction in selected retail outlets of Slough, United Kingdom. The adapted questionnaire was administered to the employees of the retail outlets. The sample size was 270 and the response rate was 85%. The study found that transformational leadership style has a positive eff ect on job satisfaction, whereas transactional leadership style has an insignifi cant eff ect on job satisfaction. Therefore, it can be argued that the transformational leadership style is more eff ective in the retail sector of Slough, United Kingdom .Keywords: Transformational leadership; transactional leadership; job satisfaction
Dynamic Capabilities and Knowledge Management in the Banking Sector of Karachi
Get PDFThe paper explores the impact of the dynamic capabilities on knowledge management in the banking sector of Karachi. The study uses responses from 385 commercial bank employees. The statistical results indicate that decision making, coordination, technological and innovative capabilities positively aff ect knowledge management. However, the idea generation capability did not have a signifi cant eff ect on knowledge management. Overall, the results imply that dynamic capabilities play a vital role in strengthening knowledge management which may improve organizational performance. Future studies may examine how dynamic capabilities aff ect knowledge management in diff erent industries operating in Pakistan.Keywords: Decision making capability, coordination capability, idea generation capability, technological capability, innovative capability, knowledge management
Emotional Intelligence, Organizational Commitment and Job Performance in Pakistan
Get PDFFaculty members in academic institutions have low satisfaction and organizational commitment. Emotional intelligence is highly associated with job performance and organizational commitment. This study has examined the association of emotional intelligence with organizational commitment and job performance. The study was restricted to university teachers in Quetta, Baluchistan. A questionnaire was adapted and administered on a sample of 358 faculty members. Consistent with the previous literature, the study found that emotional intelligence is a strong predictor of organizational commitment as compared to job performance. Therefore, academic institutions should organize seminars and workshops for enhancing emotional intelligence. Future studies may examine the moderating eff ect of emotional intelligence on the relationship between organizational commitment and job performance.Keywords: Emotional intelligence; organizational commitment; job performance
Extending the TAM Model for Understanding Antecedents to Online Purchase Intentions
Get PDFThe advancement, growth and popularity of information has enabled consumers across the world to purchase products and services from electronic retailers. However, many consumers do not shop online. Online retailers need to understand the determinants of online purchase intentions to increase sales. Thus, the study has extended the Technology Acceptance Model (TAM) for understanding consumers’ attitude towards online shopping. This study has measured the eff ect of mood, prior online experience, trust, shopping enjoyment and impulsive buying behavior on online purchase intentions. The sample size of the study was 204 with a response rate of 95%. The study has focused on the students of local business schools in Karachi. The questionnaire was adapted from previous studies. The study found that mood is the strongest predictor of consumers online purchase intentions followed by trust and prior online experience. On the contrary, shopping enjoyment and impulsive buying behavior are negatively associated with online purchase intentions.Keywords: Technology Acceptance Model; mood; prior online experience; trust; shopping enjoyment; impulsive buying behavior; online purchase intentions
External Stimuli and Impulsive Buying Behavior
Get PDFRetail outlets have become highly competitive and try to attract impulsive buyers. This study examines the eff ect of fi ve diff erent strategies (i.e. window display, background music, sales persons, sales promotions, and discount off ers) on impulsive buying behavior. The sample size for this study was 195 and the mall intercept method was used for collecting the data. Several well-established constructs from the literature were used for developing the questionnaire. The study found that all the predictors i.e. window display, sales promotions, discount off ers, background music and sales persons have a signifi cant eff ect on impulse buying behavior. This study has implications for marketers and policy makers. The fi ndings could be used by them in developing appropriate strategies for attracting and retaining customers and creating diff erentiation. While the present study has examined impulsive buying behavior in Karachi, future research may explore this phenomenon in other cities of Pakistan.Keywords: Buying behavior; unplanned purchase; promotional activities; window displays; background music; sales persons; sales promotions; discount off ers; impulsive buying behavior
The Retention of Generation Y Employees in Pakistan
Get PDFThe retention of employees belonging to generation Y is a problematic issue. Therefore, this paper aims to investigate how compensation package, working environment, growth opportunities and frequent feedback aff ect the retention of generation Y employees. The questionnaire used in the study was adapted from the previous literature. The sample size for the study was 250 and the questionnaire was administered to respondents from selected business organizations. The results indicate that working environment, growth opportunities and frequent feedback tend to enhance the retention of generation Y employees. However, no signifi cant association was found between compensation package and the retention of generation Y employees. The fi ndings of the study need to be carefully analyzed in view of its limitations. The data was gathered from a small sample of business organizations operating in Karachi, Pakistan and selected variables were used. Future studies may investigate the retention of generation Y employees by evaluating a larger sample of business organizations in Pakistan.Keywords: Compensation package, working environment, growth opportunities, frequent feedback, retention of generation Y employees
2nd International Research Conference on Business Management (IRCBM-2018)
Get PDF2nd International Research Conference on Business Management (IRCBM-2018
Whimsical Behavior Towards Buying
Get PDFImpulsive buying behavior has been an extensively researched phenomenon for a few decades. Earlier literature has not satisfactorily addressed the issue by incorporating theoretical, behavioral and systematic approaches to study the phenomena. In view of this gap, the theoretical grounding of this study is based on Behavior Perspective Model (BPM). Specifically, this study aims to understand impulsive buying from the behavioral perspective which is inclusive of physical, temporal, social and regulatory behaviors. The questionnaire based on established constructs were administered to a sample of 425 (response rate was 92%) through the mall intercept method. After establishing the reliabilities and validities of constructs on the present set of data, the developed model was tested through SEM (Structural Equation Modeling). This study found that the significant predictors to impulsive buying were temporal followed by social, regulatory and physical factors. Keywords: Impulsive buying behavior
Human Resource Management Practices and Employee Performance in Pakistan
Get PDFHuman resource is an asset of an organization and necessary for its competitive advantage. However, human resource management can pose a greater challenge as compared to technology and capital management. Organizations also require an effective human resource management system. Many scholars have conducted research to establish the correlation between Human Resource Management (HRM) interventions and the performance of employees in developed countries. However, there is a lack of research on this issue in Pakistan. This research paper has examined the effect of human resource management practices such as job rotation, employee engagement, leadership, organizational politics, and harassment on employee performance. It also explains how decisions made by human resource management teams are likely to influence organizational performance. A survey research design was adopted to collect data from 305 respondents. The results suggest that human resource management practices have a profound effect on employee performance in Pakistan.Keywords: Human resource management practices, human resource intervention, employee performance
Behavioural Biases and Investor Decisions
Get PDFThe paper examines the impact of behavioural biases (i.e. cognitive and emotional biases) on investor decisions at the Pakistan Stock Exchange. The data was collected from a sample of 385 active investors in the stock market through a pre-tested questionnaire adapted from Chaffai & Medhioub (2014). The results suggest that five behavioural biases (i.e. anchoring, risk aversion, overconfidence, representativeness and regret aversion) have a positive and significant influence on investor decisions in Pakistan. On the contrary, two behavioural biases (i.e. mental accounting and availability) do not have a statistically significant impact on investor decisions. The findings imply that behavioural factors have a profound effect on investor decisions as argued by behavioural finance theorists.Keywords: Behavioural Finance, Behavioural Biases, Investor Decisions