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Self-determination theory and customer revenge behavior: explaining how customers regulate their anger and revenge behavior
No full textAbstract
Purpose: This study aims to explore and empirically examine an integrative model of the customer revenge process by linking two well-established theories of self-determination theory (SDT) and appraisal theory.
Design/methodology/approach: A survey of 901 respondents, followed by a post-hoc survey of 712 individuals, was conducted to examine the autonomous versus controlled orientations for revenge motivation.
Findings: The results show that customers’ orientation of motivation (OM) can regulate their revenge behavior (direct versus indirect) in case of service failures. Specifically, the interaction of OM components (i.e. autonomy, relatedness and competence) can play a significant role in the relationship between revenge predictors and revenge behavior. Implications for research and practice are discussed.
Originality/value: This paper offers a novel conceptual framework to explain the moderating effects of OM on the relationship between revenge predictors and revenge behavior. This study extends the application of SDT to the context of customer anger and revenge.</p
Psoriasis and dementia: A population-based matched cohort study of adults in England
No full textObjective: Evidence for an association between psoriasis and dementia is limited and conflicting. We aimed to investigate the association using large and representative population-based data and describe risk by dementia subtype and over time. Methods: We compared dementia risk between people with and without psoriasis using an age-, sex- and primary care practice-matched cohort of adults aged ?40 years from the Clinical Practice Research Datalink Aurum in England (1997�2021) linked to hospital admissions data, analysed with stratified Cox regression. Results: Among 360,014 individuals with psoriasis and 1,799,617 without, psoriasis was associated with a small increased risk of all-cause dementia (adjusted hazard ratio [aHR] 1.06, 95% CI 1.04�1.08; absolute rate difference 24 per 100,000 person-years). Strength of association increased with time since psoriasis diagnosis (e.g. aHR 0.99, 0.96�1.03 within 0 to 5 years; 1.20, 1.05�1.37 within 20 to 25 years). The association was stronger for vascular dementia (aHR 1.10, 1.06�1.14) than Alzheimer's dementia (aHR 1.03, 1.00�1.06). Hazard ratios were larger for severe psoriasis (all-cause aHR 1.32, 1.25�1.39; vascular aHR 1.58, 1.44�1.74; Alzheimer's aHR 1.11, 1.02�1.21). Interpretation: Long-term risk of all-cause dementia and vascular dementia, but not Alzheimer's dementia, was slightly higher in people with psoriasis, but absolute risk differences were small. Risks were more substantially raised with time since psoriasis diagnosis and in severe psoriasis compared to mild to moderate psoriasis, suggesting a potential dose�response relationship.</p
The History and Development of Criminal Responsibility of Young People in Chinese Criminal Law
No full textWhile literature abounds on youth crime in the context of historical and contemporary criminal law in Western jurisdictions, there is little focus on the legal history of young age markers in determining criminal responsibility or deciding just sentences in Chinese law. Yet, in Chinese criminal law, young offenders have been treated differently based on their age for a long time, going as far back as 3000 years ago. The age of criminal liability is an important indicator in tracing such differences in criminal law and its development. Thus, this article addresses this by providing a comprehensive legal-historical overview of the recognition and development of young age markers in Chinese criminal law. In tracing this legal history, unique features of Chinese criminal law, with regard to how, when and to what extent the relatively young age of offenders has been and is recognized in the context of criminal legal proceedings are highlighted.</p
A systematic review on the effectiveness of anti-doping education for university students
No full textBackgroundDoping poses a threat to the integrity of sport and the health of athletes who dope, including university students. In this systematic review, we identified the content of anti-doping education that universities provide, the disciplines mainly targeted by such education (e.g., sports science, medicine, physiotherapy, etc.), and the effectiveness of anti-doping education on university students’ anti-doping knowledge, attitudes, and other related constructs.MethodWe systematically searched the literature using nine different search engines, manually searched relevant journals, and used pearl growing.ResultsThis review included four studies comprising 1,410 university students. The content of the education programmes varied, although information about prohibited substances and rules was included in all interventions. Two studies targeted a specific cohort of students (e.g., medical and sports science students), whereas the other two recruited university students without specifying the subject discipline. All intervention programmes had a positive impact on doping knowledge, two studies had a positive effect on anti-doping attitudes, and one study impacted morality.ConclusionsThese four studies are essential, but methodological limitations mean that better-designed education interventions for university students are required. Researchers could assess the effectiveness of education interventions on anti-doping knowledge and key psycho-social variables among this population.</p
[Review] Rosemary Moore, George Whitehead and the Establishment of Quakerism (Leiden: Brill, 2021), pp. 124. ISBN 9789004500129. Paperback. € 84.
No full textBook review of Rosemary Moore, George Whitehead and the Establishment of Quakerism (2021) in Quaker Studies (2025)</p
[Editorial] Right care, right person? Changing police responses to mental health crises
No full textPolice officers acting as first responders to people in mental health crisis can increase stigma and trauma. The ‘Right Care, Right Person’ initiative enacted by the Metropolitan Police Service and other forces in 2023 was intended to see the police withdraw from much of this role. However, police will inevitably retain a role in responding to those in crisis. This article argues that, to ensure better outcomes for service users, trauma-informed responses need to become part of the ‘craft’ of policing, and officers trained, and treated, as practitioners.</p
MAP Indonesia: GENPEACE podcast
No full textGENPEACE Ambassador with the support of Save the Children Indonesia in collaboration with the Bandung City Government, the Ministry of PPPA RI, and Saung Angklung Udjo held an Inter-Generation Dialogue Podcast: Reflection on the Delivery of Children’s Voices Regarding Five Clusters of Children’s Rights through Cultural Arts Performances in Bandung city, Indonesia. The dialogue was held between representatives of children and youth groups – GENPEACE Ambassador, with policymakers represented by the Deputy Assistant for PHSIPA KPPPA R.I and the Head of the Bandung City PPPA Service. This activity aims to explore the government’s response and commitment in supporting meaningful participation of children and youth in fulfilling children’s rights. This podcast activity is a follow-up to the Panca Sora Performance which is a Model for Delivering Children’s Voices through Cultural Arts Performances which was held on March 2-3, 2024 at Saung Angklung Udjo Bandung.https://doi.org/10.24385/lincoln.28451078</p
MAP Indonesia: 1-minute video profile of GENPEACE project
No full textThis is a one-minute video introducing Inter-generational Peace (GENPEACE), which is a collaborative project between King's College London, Yayasan Save the Children Indonesia, and cultural artists from Bandung province. The GENPEACE project, funded by the MAP Medium Grant, aims to empower youth and children by amplifying their voices and fostering their civic participation through the innovative use of social media and cultural art forms with the support of the Ministry of Women Empowerment and Child Protection of the Republic of Indonesia.https://doi.org/10.24385/lincoln.28450748</p
The surprising spectacle of splashing soup: Critical reflections on climate protests targeting art
No full textNumerous news media outlets across the world have reported on climate protestors splashing food and paint across some of the world’s most recognisable paintings from van Gogh’s ‘Sunflowers’ to the ‘Mona Lisa’. These events are a type of climate protest that has been gaining popularity in recent years – stunts targeting cultural artefacts and famous artwork to garner media attention. These forms of protest warrant closer analysis for several reasons. In most cases there was no discernable damage to these works of art due to protective glass coverings, yet these (often young) protestors are still depicted, treated and charged as criminals. In this paper, we utilise Guy Debord’s ideas on ‘the spectacle’, ‘détournement’ and ‘recuperation’ to imagine these acts as complex performative and discursive events. Our initial premise emphasises both the unique transformative potential of art activism, and inherent limitations in mobilising change. We present a call for further research and critical reflection on this phenomenon of counter-conduct that uses newsworthy (although nearly harmless) law-breaking to protest inaction on climate change.
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An experimental test of epistemic vigilance: Competitive incentives increase dishonesty and reduce social influence
No full textCultural evolutionary theory has shown that social learning is adaptive across a broad range of conditions. While existing theory can account for why some social information is ignored, humans frequently under-utilise beneficial social information in experimental settings. One account of this is epistemic vigilance, whereby individuals avoid social information that is likely to be untrustworthy, though few experiments have directly tested this. We addressed this using a two-player online experiment where participants completed the same task in series. Player one provided social information for player two in the form of freely offered advice or their actual answer (termed “spying”). We manipulated the payoff structure of the task such that it had either a cooperative, competitive, or neutral incentive. As predicted, we found that under a competitive payoff structure: (i) player one was more likely to provide dishonest advice; and (ii) player two reduced their use of social information. Also, (iii) spied information was more influential than advice, and (iv) player two chose to spy rather than receive advice when offered the choice. Unexpectedly, the ability to choose between advice and spied information increased social influence. Finally, exploratory analyses found that the most trusting participants preferred to receive advice, while the least trusting participants favoured receiving no social information at all. Overall, our experiment supports the hypothesis that humans both use and provide social information strategically in a manner consistent with epistemic vigilance.</p