Library Leadership & Management (Texas Digital Library - TDL E-Journals)
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An Exploratory Quantitative Analysis of Academic Library Services: Approaches to Compare Performance Based Metrics
No full textThis exploratory study addresses performance measurement in academic libraries by using selected measures provided by academic libraries to national surveys. For comparative purposes, the authors suggest the use of a total service index and various cost measurements as determined by enrollment and by library use. The statistical analyses of academic library data presented in this study may be helpful in initiating a discussion regarding the costs of using an academic library and how this information could be used for various purposes such as benchmarking or requesting additional funds to support library services
New Perspectives on Leadership: How to Be a Library Leader Even If You’re in School or Underemployed
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Managing Web Projects in Academic Libraries
No full textToday’s academic library web sites are mission-critical library locations providing access to research content and online services. Managing these web sites and related projects has grown increasingly complex. The authors conducted a 24-item survey via a listserv to gain a better understanding of the current state of web project management in academic libraries today. Responses from 121 managers of web projects were received. The survey results provided quantitative and qualitative information about project managers, project management techniques and organizational structures used by libraries to manage web projects, the responsibilities of standing web committees, best practices, and remaining challenges. Web project management in libraries continues to be informally defined and is managed from a variety of organizational locations. The function of project management is still often only one part of a hybrid job and is not often included in job descriptions. Some project management techniques are used frequently, but the most formal practices are not. Web teams and workgroups vary widely among libraries and are occasionally the source for contention. While the survey data is not statistically generalizable to the larger population of academic libraries, it points to the need for research into specific aspects of library web project management, most notably in the area of web team effectiveness
