Jurnal Manajemen Industri Dan Logistik (JMIL) / Industrial And Logistic Management Journal
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Analysis of the Effect of Indonesia-Japan Economic Partnership Agreement (IJEPA) on the Trade in Service Sector in Indonesia
Get PDFThe Economic Partnership Agreement (EPA) is a trade agreement that aims to facilitate market access and considers aspects of economic cooperation and development initiatives between the two countries. The trade agreement between Indonesia and Japan is Indonesia's first bilateral trade agreement covering trade in goods, services, and investment, and entered into force in 2008. The development of the service sector is an important factor in supporting economic growth. This study uses panel data regression with the estimation method used by the gravity model with Difference in Difference (DiD) to see the impact of the IJEPA. The study results show that the interest variable is not significant to the dependent variable, illustrating that the existence of the IJEPA agreement is statistically unable to explain the relationship that occurs with the value of exports and imports of the Indonesian service sector. Implementing IJEPA in Indonesia still does not have an impact and has not provided benefits, especially for service trade
Value Chain: a Strategy to Ensure the Sustainability of Online Transportation Services
No full textTechnological advancements have greatly impacted various aspects of modern life, including the transportation industry. The aim of this research is to enhance organizational efficiency by implementing lean supply chain principles to online transportation services in Indonesia. This study employed an exploratory analytical qualitative approach to analyze the research variables. The methodology used involved distributing questionnaires and conducting interviews with 120 users of online transportation services. The novelty of this research is to examine the application of the value chain in the service industry, specifically in online transportation service. Transportation online companies utilize VALSAT technology to provide effective supply chain solutions. This study suggests that the online transportation service application should improve traceability to ensure that the order is delivered to the client by the nearest drive
Consumer Satisfaction Analysis Towards Store Atmosphere And Location Using Importance-Performance Analysis
Get PDFThis study aims to analyze customer satisfaction with store atmosphere and location using Importance Performance Analysis (IPA). Sampling was done by using probability sampling technique used is judgment sampling with 100 consumer respondents who have visited and made purchases at Yugen Cafe. The results of the data from the distribution of the questionnaire were obtained using Gap analysis to determine the level of customer satisfaction and then retrieved using Important Performance Analysis (IPA) to find out which attributes need to be maintained by the company's performance. Based on the results of data processing, it can be seen that the customer's assessment of 30 performance attributes and 30 expectations attributes indicates that all attributes have a gap between customer perceptions of Yugen Cafe. Based on the level of conformity, the results obtained 95.1%, indicating that it is still below 100% and has not met customer expectations at Yugen café
SWOT Analysis Of Potential Regional Original Income And Development Of Bakar Tongkang Bagansiapiapi Cultural Tourism
Get PDFThe barge burning event go gue cap lak is a local tradition of the Chinese community in Bagansiapiapi. This event is a cultural ritual event for the people of the east coast of Sumatra Island. The event has had an economic effect on the people of Bagansiapiapi City at large. The research was conducted by observation, unstructured in-depth interviews, and literature study. The Baking Barge go gue cap lak tradition event was analyzed from the perspective of the potential local revenue generated on the economic activity conditions of the people of Bagansiapiapi City, namely by using a SWOT analysis technique (strengths, weaknesses, opportunities, and threats) systematically. The barge-burning cultural event is a unique and specific cultural event for the people of the east coast of Sumatra. The barge-burning cultural event is able to attract thousands of local and foreign tourists. The barge-burning cultural event has a great economic effect on local revenue of the Rokan Hilir district government
Green Energy Development Strategy Towards Green Logistics: Case Study At PT. Pelabuhan Indonesia III (Persero) Benoa Bali
Get PDFImplementing green logistics involves using environmentally friendly practices and technologies in the management of supply chains and transportation of goods. The potential benefits gained in implementing green logistics include, a reduction in greenhouse gas emissions, energy, and resource efficiency, reduced operational costs, reputation, and regulatory compliance. This research aims to create a strategy for developing the use of green energy towards green logistics at Benoa Port. The research methodology using a systematic literature review hybrid type then present several development strategy schemes that will be implemented. The results of the research conclude that the sea side and land side strategies can be applied to Benoa Port, the initial development strategy that has the greatest potential to be implemented is wind energy and solar energy on the land side to support the implementation of green logistics in fulfilling the Port area's electrical energy, the implications of this research will have an impact on the development of green energy for other ports in Indonesia in accordance with the government's national energy policy
The Influence Of Human Resource Management, Sales Management, And Strategic Management On Employee Work Productivity And Its Implications For Enhancing Enterpreneurial Spirit In Smes In The Tangerang Region
Get PDFThis quantitative research investigates the influence of Human Resource Management (HRM), Sales Management, and Strategic Management on employee work productivity and its implications for enhancing the entrepreneurial spirit among Small and Medium Enterprises (SMEs) in the Tangerang region. The study employs a descriptive and associative approach, using survey methods to collect data from 150 SME employees in Tangerang. The findings reveal that effective HRM practices significantly enhance employee productivity by fostering a supportive work environment and continuous professional development. Sales Management strategies are shown to improve productivity by optimizing sales processes and customer relationship management. Strategic Management practices, including clear goal-setting and resource allocation, further boost employee productivity. Moreover, the research demonstrates that increased productivity positively impacts employees' entrepreneurial spirit, encouraging innovation and proactive business initiatives. The study concludes that integrated management practices are crucial for improving both productivity and entrepreneurial tendencies within SMEs
Navigating Human Resource Challenges and Key Success Factors in the Transition to Integrated Logistics Systems: A Change Management Perspective
Get PDFThis study examines the process of change management, identifies human resource obstacles, and explores critical success factors in deploying an integrated logistics system at PT Kubota Indonesia. Employing a qualitative approach and case study methodology, data were gathered via semi-structured interviews, observations, and document analysis. Findings reveal that PT Kubota Indonesia employs a systematic change management strategy that considers human and cultural dimensions. Despite encountering challenges like deficiencies in technical expertise and resistance to change, the company effectively addressed these issues through proactive communication, staff engagement, training initiatives, and strong management backing. Key drivers of success identified encompass executive support, transparent communication, employee involvement, comprehensive training, and adept cultural change management. This study contributes insights into a comprehensive approach to change management, emphasizing the synchronization of technical aspects with human and cultural factors to ensure the triumphant integration of an advanced logistics system
The Significant Impact Of Service Quality On Customer Satisfaction Specifically Based On The Quality Dimensions Observed In Perum Pegadaian
Get PDFThis study aims to determine the effect of service quality on satisfaction, with the research focusing on Perum Pegadaian in Malang City, East Java. The sampling technique employed involves multiple sampling using accidental and purposive sampling methods, resulting in a sample size of 100 pawnshop customers. The analysis method utilized is multiple linear regression. The t-test results for each service quality dimension reveal the following outcomes: (1) Physical evidence (tangible) does not have a significant effect on satisfaction, (2) Reliability does not significantly impact satisfaction, (3) Responsiveness does not have a significant effect on satisfaction, (4) Assurance significantly influences satisfaction, and (5) Attention also has a significant effect on satisfaction. Based on the F-test, it is concluded that all dimensions of service quality significantly affect satisfaction
Analysis Of Vendor Performance Appraisal In The Airfreight Export Division Using The Analytic Hierarchy Process Method (Case Study: Dhl Global Forwarding Indonesia 2020)
No full textThe purpose of this study was to determine the results of measurements of the priority vendors of the two vendors used by the company in the process of shipping export goods or shipment. This study uses the AHP-Likert Scale (Analytic Hierarchy Process) method where the Likert scale is used as a comparison. Problem solving is done by making research using qualitative research methodology with descriptive elaboration. Data collection is done by giving or making questionnaires to get the weight of the assessment carried out by inferring with AHP and Likert from the data collected through questionnaires shared where the respondents came from respondents who have dedication and direct links as well as have the capability to provide vendor performance assessments. The results of the research that were tested from the level of consistency were divided into 4 criteria, namely; Price, Service, Quality and Reliability and from the results of the qualitative calculation method by distributing questionnaires from 10 experts for two existing vendors, namely MSA Kargo and Andima, where MSA Kargo got a weight value of 22.84 and Andima got a weight value of 10.66
Analysis of the Influence of Job Effort, Job Insecurity, Task-Oriented Leadership on Work Performance and Organizational Commitment During the Covid 19 Pandemic Recovery Period in Indonesia
Get PDFThe aim of the study was to analyze and examine the effect of job effort, job insecurity, task-oriented leadership on job performance and organizational commitment. Using the Partial Least Squares Structural Equation Modeling Method (PLS-SEM). This research involved hotel employee respondents from various big cities in Indonesia. Data was collected through an online survey that used a questionnaire that had been tested for validity and reliability. The results of the PLS-SEM analysis show that job effort has a positive and significant effect on job performance. Job insecurity is proven to have a negative and significant effect on job performance. Meanwhile, job effort and task-oriented leadership are proven to have a positive and significant influence on organizational commitment. However, job insecurity is not proven to have a significant effect on organizational commitment. The results of this study can be used as a guide for managers and organizational leaders in designing strategies to improve employee performance and commitment amid the recovery situation from the Covid-19 pandemic in Indonesia