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    Book Review: Making Research Public in Troubled Times: Pedagogy, Activism, and Critical Obligations by M. Francyne Huckaby

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    As part of the series, Qualitative Inquiry: Critical Ethics, Justice, and Activism, Huckaby’s edited book asks us to think about “what might become possible” (p. 28) … with/through critical (post)qualitative inquiry? Starting off with a forward by the series editor, Cannella claims that the first volume is a valuable “handbook for rethinking and reconceptualizing qualitative research as a public project,” and readers will be “inspired and encouraged to take action” (p xi). The contributors nudge us away from upholding Eurocentric disciplinary conventions in order to honor and support different epistemological approaches and to exclude marginalized students, peoples, and communities. Huckaby’s edited volume is therefore an important (and relevant) contribution to better examine, in these troubled times, how activist-scholars, new or old, may partner with others in our journey to create a more socially just world

    Stronger when combined: Lessons from an interprofessional, jail-based service-learning project

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    Long recognized as a means for enhancing student awareness of social justice and responsibility, service learning is now also being explored as a means for helping students develop interprofessional teamwork skills. This paper describes preliminary evaluation results of one such pilot program, an interprofessional service-learning project at a county jail. In the model, college students from a range of health professions and inmates work collaboratively with jail staff to design service projects that are implemented in the facility. Qualitative analysis of open-ended surveys completed by student participants identifies key learning outcomes, including awareness of the health and social disparities faced by people incarcerated at the jail, confidence in the ability to engage in culturally-sensitive practice and to address these disparities, and appreciation for the value of interprofessional teamwork. This preliminary evaluation is part of a larger effort to develop tools to measure student and community outcomes in interprofessional serving learning initiatives

    Community outreach initiatives at UNCG Libraries: the ROI of ROI outreach

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    The notion of “community outreach” can be complicated for academic libraries, because both “community” and “outreach” can have multiple meanings. While many academic libraries have a mission or administrative mandate to engage with local and regional communities, these initiatives are not always backed with material support, adequate staffing, or equal distribution of responsibilities within the library. Thus, it can be difficult for academic libraries to engage in community outreach while still serving the core constituency of the institution: students, faculty, and staff. In response to this issue, this paper discusses various strategic planning models that can be used to plan for community outreach initiatives within academic libraries, featuring a case study of a health information literacy outreach event planned and executed by a team of librarians from the Research, Outreach, and Instruction department within UNC Greensboro’s University Libraries. Additionally, the authors of the paper propose a framework for determining the return on investment and feasibility of outreach opportunities, which is in turn applied to the case study

    Client/provider relationship: Library as client and art students as provider

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    What started as a discussion about how to bring more art into the library developed into a valuable collaboration with faculty and students that brought murals into the architecture library. The arts and architecture librarian reached out to one of the painting professors to discuss showcasing student work in the branch library, and the result was an elaborate mural project. The librarian worked with two professors in the Department of Art and Art History and their students in fall 2017 to bring this artwork to fruition. This article covers how the project developed and how it resulted in creating an inviting space to inspire learning

    Workplace Diversity

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    As a graduate assistant at my University Speaking Center (USC), the author investigated the ways that a diverse staff works together cohesively.

    Practicing what we preach: Assessing communication center client and staff perspectives of positive communication conferencing practices

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    Using Mirivel's (2014) Positive Communication Model as a communication center conferencing training framework, both clients and staff were surveyed to determine  to what extent positive communication behaviors were present in communication center client/staff interactions as well as to what extent center staff self-perceptions of positive communication conferencing behaviors align with client perceptions of staff behaviors. Overall, all positive communication behaviors were present in interactions and client and staff perceptions closely aligned. The findings support the use of the Positive Communication Model as a useful framework for training communication center staff on effective conferencing behaviors

    Social Media and Communication Centers: An Introduction

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    While many communication centers actively use social media to engage with different publics, there is a need for scholarship addressing how centers can best use social media to enhance student professional development, cross-campus connections, branding, and center visibility. This introduction to the CCJ special section on social media and communication centers offers a rationale for centers’ strategic incorporation of social media platforms. In particular, we discuss the importance of strategic branding, engaging different publics, and using social media to enhance consultant professional development as key features of social media use by communication center professionals.

    Context is Key: Situational Rhetoric and its Impact in the Consultation Room

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    This paper argues that by requiring communication consultants to begin all consultations by asking about Lloyd Bitzer’s components of situational rhetoric, consultants will have a better understanding of what topics to focus on in a consultation so that the speaker can receive the most beneficial advice possible.

    Expanding Professional Development Opportunities for Consultants: How to Incorporate Social Media into a Communication Center

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    The NSU Write from the Start Writing and Communication Center (WCC) has recognized the importance of developing a social media presence to highlight the achievements and services of the Center while providing professional development opportunities to staff members. This article is aimed at educating communication center directors and staff on how they can develop a social media presence for their centers. The article is divided into sections to showcase the essential steps of creating and maintaining a social media team, consistent branding, and content for various social media platforms. Additionally, it provides first-hand experience and tips from the NSU WCC’s social media team about how to make the process manageable and efficient.

    Recognizing the Academic Talents of Young Black Males: A counter-story

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    Majoritarian stories perpetuate deficit perspectives about people of color that support racism and educational inequity (Solorzano & Yosso, 2002). Using theory and methods of critical race counter-storytelling (Baszile, 2015; Solorzano & Yosso, 2002), this article challenges majoritarian educational stories about Black male learners by highlighting examples of Black male academic talent demonstrated during a four-week summer literacy program focusing on culturally relevant curriculum for Black youth. This article illuminates examples of academic talent that were observed in the midst of Black male behavior that is typically categorized as “bad” or unruly. By providing alternative readings of these behaviors and the academic talents of critical thinking, creativity, symbolic thinking, and the linguistic complexity they reveal, our purpose is to call attention to examples of Black male academic talent that are too often rendered invisible when assumptions about these learners are made based on majoritarian stories.

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