International Public Management Review
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Book Review: Sophal Ear, 2012. Aid Dependence in Cambodia: How Foreign Assistance Undermines Democracy. New York: Columbia University Press.
I suppose it is rare to pick up a book and find that the author was doing similar research to that of the reader, at about the same time. While I interviewed many NGO and government officials, as well as academics in Cambodia, my focus was more on poor villages and slums in Cambodia. Professor Ear was more focused on interviews with NGO and government officials, as well as business people. Despite differing interview targets, our findings about conditions in Cambodia today are almost identical. Cambodia is a country with an extremely corrupt government where little is being done to achieve sustained and evenly spread economic development
Improving Public Administration in the Asia-Pacific Region: Some Lessons from Experience
This article draws on recent experience in the Asia-Pacific region to examine some conditions that are needed for administrative reforms to take hold, some lessons, and two approaches to reform. It then gives a brief overview of some key reform priorities, with examples from the region. A typology is drawn from a framework recently developed by the Asian Development Bank (Schiavo-Campo and Sundaram, 2001: 729-776). Although experience with reform has improved our understanding of what works, more in depth research is needed on how to achieve high performance in the public sector
A New Management Model for Government: Integrating Activity Based Costing, the Balanced Scorecard, and Total Quality Management with the Planning, Programming and Budgeting System
Modern governments throughout the world face the same basic set of management challenges: a) to improve effectiveness.emphasizing outputs over inputs; b) to improve efficiency.managing costs; and c) to improve accountability.tying budgets to performance. This paper builds a new management model for government that addresses these challenges. Combining key principles of Activity Based Costing (ABC), the Balanced Scorecard (BSC), and Total Quality Management (TQM) with the spirit of the Planning, Programming and Budgeting System (PPBS) a new model emerges that bridges the gap between business and government. This integrated public management model is applied to generate fresh insights into two ongoing U.S. federal management initiatives: i) the Congressionally-mandated .Government Performance and Results Act. (GPRA), and ii) the President's "Management Agenda.
Implementation of a Standard Management Outcomes System: Analysis of a Case Study in Thailand
Thai government established standards of Thai public management and public service outcomes that will lead to an achievement of total system outcomes in the public sector. It’s achievements and factors affecting the implementation are questions addressed in this study. Results of the study found that the implementation of PSO.s data and participation systems of the CDD caused an improvement in the standard of working systems. Both efficiency and quality of work had been increased. Registered to implement PSO work units have had dramatic reductions in concerned work units. complaints, significant reductions in using government budget and increased response rates to people.s demands and expectations. Characteristic of a learning organization, perception in PSO standards, executive support, participative management, performance improvement experience, regulation used in work are significantly affecting officials. satisfaction in the work improvements caused by PSO implementation
Back to Acquisition Reform Basics
Recently, I was teaching in an executive education program at the Kennedy School for GS-l5 level (and uniformed equivalent) federal managers. During a class discussion of public-sector performance measurement, a woman from the Defense Logistics Agency spoke about how her organization had used performance measures as a tool in their effort to re-orient the agency towards a greater results-orientation and customer focus. Having listened to her account, another participant across the room raised his hand to identify himself as a customer of the Defense Department supply system. He had noticed the difference. The system was serving him better, he said
Controlling Risk in Defense Acquisition Programs: The Evolving Decision Review Framework
In the last three years, there has been a great deal of turbulence in U.S. defense acquisition policy. This has contributed to confusion within the acquisition workforce in terminology, major policy thrusts, and unclear implications of the changes. The new acquisition framework has added complexity, with more phases and delineations of activity, and both the number and level of decision reviews have been increased. Decision reviews are used as top management level project control gates, and are also a feature of centralized control within a bureaucracy. Although the current stated policy is to foster an environment supporting flexibility and innovation, the result is a continuous cycle of decision reviews. Program Managers may now have fewer resources to manage their programs as they spend much of their time, and budgets, managing the bureaucracy. Moreover, the implicit aspects of the still new model have not been fully realized, and may result in policy that actually lengthens programs -- counter to goals of rapid transformation. The framework, and its associated requirements for senior level reviews, are opposed to the rapid and evolutionary policy espoused, and are counter to appropriate management strategies for a transformational era
Has the Invisible Hand Shaped a Wooden Spoon? IT Policy in New Zealand
For the past decade and a half New Zealand has been the test-bed of public policies characterized by sustained adherence to theory informed market-based public sector reform. As the title indicates, this article concentrates on the question of how well the policy of market reliance has served New Zealand specifically in the area of Information Technology (I.T.). Arguably, I.T. warrants special attention as a potent factor in all aspects of economic and social life, and a critical component of effective public sector governance and control
The Logistics of Learning: Strategies for Teaching a Part-Time Graduate Program in Public Management
The only Masters degree programme in public management in New Zealand, established in 1998 at Victoria University of Wellington, is part-time and attracts a broad cross-section of mid-career public managers. Participants in the programme have the same needs as other adult learners, to be able to draw on and reflect upon their own workplace experience in their learning. The demands of the workplace also compete heavily for the time they plan for study. The main challenges for the programme are to meet the needs of the students as adult learners and practitioners, to develop a common approach to learning about public management for participants from very diverse working backgrounds and to provide continuity of learning when classroom sessions are in short blocks separated by several weeks of home study
Comment from the Editors
We believe this issue of IPMR is one of our best. It features articles by L. R. Jones and Donald F. Kettl, Michael Barzelay and co-authors, Jiannan Wu and Stuart Bretschneider, and Michael E. Milakovich. The final article in this issue is by Patrick von Maravic and Christoph Reichard. It consists of analysis and a dialogue that took place among members of the International Public Management Network on the topic NPM and corruption. The dialogue transpired spontaneously in comments from IPMN members on our list server in response to an inquiry made by Christoph Reichard in November 2002. Readers have told us they enjoy these dialogues, both as they occur on the list server and later as edited articles with additional analysis and comment. The editors are grateful to all those who contributed to this dialogue. A review essay of the book Managing Public Expenditures in Australia by John Wanna, Joanne Kelly and John Forster concludes the issue