Indonesian Journal of EFL and Linguistics
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A Needs-Based Analysis and Development of an English Language Skills Module for Front Office Employees at a Local Hotel in Batam
Full text linkThis study presents a needs-based analysis and the development of an English language skills module specifically designed for front office employees at a local hotel in Batam, Indonesia. Using a Research and Development (R&D) approach and the ADDIE model (Analysis, Design, Development, Implementation, Evaluation), the module was developed based on Hutchinson & Waters' needs analysis framework. Data were collected through interviews with four front office employees, while two experts—a hotel manager and an ESP lecturer—validated the module. The analysis revealed that employees primarily struggled with listening comprehension, speaking fluency, and confidence when interacting with international guests. The findings imply that conducting a thorough needs analysis is crucial for developing effective English training materials in the hospitality industry. Without understanding the specific language challenges faced by front office employees, training programs risk being irrelevant or ineffective. This study highlights that a conducted needs analysis leads to more targeted, practical modules that directly address real workplace communication problems. It also underscores the importance of aligning training content with employee needs to improve service quality, enhance guest satisfaction, and strengthen the hotel’s role in supporting regional tourism growth
Portrait of Critical Thinking Disposition among English Education Freshmen: Implication to Teaching Syllabus Design
Full text linkThe disposition of students to engage in critical thinking is an essential requirement for developing critical thinking skills and significantly impacts their competency in critical thinking. However, the practice of critical thinking is hardly included into educational institutions. Consequently, this study is conducted to determine the portrait of critical thinking disposition among English education freshmen at a state university in Banten, Indonesia. The findings of this study will serve as the foundation for developing teaching syllabus in all subjects in English department. This study utilized descriptive qualitative method to analyze the characteristics of critical thinking disposition among first-year English education students. The study sample comprised of first-semester students who were currently enrolled in the English Education Department comprising 110 first-year students. The California Critical Thinking Disposition Inventory (CCTDI) assessment, developed by Facione in 2011, was employed to gather data regarding students’ disposition towards critical thinking. The research findings indicate that, on the whole, English education freshmen possess a favorable disposition towards critical thinking, as 48.18% of the students fall into the positive category of essential thinking ability, followed by 44.52% exhibiting a strong CTD. Meanwhile, 7.3% of the student respondents show an ambivalent CTD. Further, while the top three CTD indicators among the freshmen are truth-seeking, open-mindedness, and analyticity, the bottom three indicators of their critical thinking disposition comprise inquisitiveness, maturity of judgement, and self-confidence. The results suggest that the students are familiar enough in solving problems or seeking truth from diverse points of views, but lack of desire and bravery for learning to process own reasoning and making decisions. Integrating the latest findings into the structure and implementation of the English education syllabus has the potential to enhance students' disposition towards critical thinking, thereby impacting their long-term ability to think critically
Exploring Languages in the Linguistic Landscape of Bandar Grissee
Full text linkThis current study investigates the languages used in the linguistic landscape of a heritage tourism place, Bandar Grissee, Gresik, Indonesia. A total of 125 signs were collected through observation and photograph methods. These signs were then analyzed with focusing on the language choices and the strategy of the languages and the information presented in the signages. The results show that the languages used in the linguistic landscape of Bandar Grissee, both in top-down and bottom-up signs, are presented in the same categories: monolingual, bilingual, and multilingual. However, the language choices vary significantly among the signs. The salience of Indonesian and languages related to the cultural and historical values, such as Javanese, Chinese, Arabic, and Dutch, clearly appears in top-down signs, while bottom-up signs predominantly feature English, which is appealing for commercial purposes. The strategy of the languages and information presented in each sign is also different. Top-down signs predominantly use monolingual languages, while bilingual and multilingual signs employ the overlapping and fragmentary strategies. Conversely, bottom-up signs predominantly use bilingual languages with the fragmentary strategy. These results conclude that signmakers have a significant impact on the languages used, both in the language choices and the strategy, in the linguistic landscape of Bandar Grissee to reach their own goals on making the signages. Thus, the linguistic landscape could be a potential tool for the establishment of sustainable tourism and support the Sustainable Development Goals (SDGs) by preserving cultural heritage
Implementing Self-Regulated Learning in Improving EFL Students` Speaking Skills Integrated with Self-Confident Level in Islamic-Affiliated Schools
Full text linkOne of the primary goals of education is to foster students’ autonomy and self-regulation in learning while recognizing their active roles in the learning process. In English language teaching, self-regulated learning (SRL) has been widely implemented as a strategy to achieve these goals. Speaking, as a skill, requires learners to quickly access and apply linguistic knowledge, often leading to challenges such as fluency issues. Furthermore, non-linguistic factors, particularly a lack of confidence, contribute significantly to the difficulties students face in developing speaking skills. This study investigates the effectiveness of SRL in teaching speaking skills, particularly in relation to students' self-confidence levels, in Islamic-affiliated schools. A mixed-methods approach using concurrent embedded design was employed to gather both quantitative and qualitative data. Quantitative data were analyzed statistically, while qualitative data were processed through data condensation, data display, and conclusion verification. The findings reveal that SRL strategies are particularly effective for students with higher levels of self-confidence, significantly improving their speaking abilities in the context of Islamic-affiliated schools. The study concludes that SRL can be a valuable approach in enhancing speaking skills, but its success is closely tied to students' confidence levels. These findings suggest that teachers should not only incorporate SRL strategies but also focus on building students’ self-confidence to maximize the effectiveness of speaking instruction in EFL contexts
Semiotic Landscape of Chinese Murals in Kya-Kya, Surabaya
Full text linkThis research delves into how Chinese murals in Kya-Kya, a Chinatown of Surabaya, visually convey meaning from the semiotic landscape point of view. Through Widgren's Theory of Form, Function, Process, and Context, this study seeks to discover how Chinese and Peranakan Cultures are represented in two Chinese Murals in Kya-Kya. The data source of this research is taken from the researchers` photographs of a few representatives of Chinese Murals in Kya-Kya. The data analyzed in this study include text (words), pictures, and colors. The findings show that the murals' text, pictures, colors, and shapes carry messages closely tied to the area's history, culture, and norms. They act as complex communication tools. The first mural uses color and Chinese symbols that match traditional Chinese cultural meanings, showing solid cultural connections. The second mural focuses more on the area's history, especially the influence of Chinese immigrants and Peranakan culture on local business and daily life. This is shown through cultural icons like traditional clothes, food, and building styles, a mixture of Chinese, Peranakan, and Javanese cultures. Both murals celebrate Kya-Kya's rich cultural heritage. The implications of this research extend to developing conservation strategies that respect both the artistic qualities and cultural meanings embedded within the murals, ultimately contributing to a deeper understanding of how communities express and sustain their heritage in contemporary contexts
Translanguaging Practices in the Rural Tourism Linguistic Landscape in Showcasing Cultural Identity: An Activity Theory Analysis
Full text linkThis study examines the roles of translanguaging practices in the linguistic landscape in a rural tourism area and their contribution to showcasing cultural identity from the perspective of activity theory. Translanguaging emerges as a significant tool in rural tourism, serving as a cultural hub where diverse linguistic and cultural expressions intersect to attract visitors with their unique nature, heritage, and traditions. Through an analysis of activity theory, this study explores the translanguaging practices of signage containing verbal and other multimodal semiotic resources at Alamendah in constructing and promoting tourism activities and its local cultural identity. The data were gathered from photographs of signage, observation, and interviews with the tourism manager, staff, and the local elder to see how translanguaging practices enable the community to showcase the local heritage and engage with local and global audiences. The findings revealed that translanguaging practices as the mediating tool seen from the 182 signage where 51 (29%) were written in monolingual, which is Indonesian that represents the official language, 71 % were written in bilingual or multilingual, combining Indonesian, English, Sundanese, and Sundanese old scripts. The use of Indonesian and Sundanese dominated the signage, indicating the strong local cultural representation and identity. The prevalent use of Sundanese exemplifies the heightened community awareness of the Sundanese heritage identity with the expectation that visitors would learn more about the language and culture through tourism activities. The community and other stakeholders` contribution to the public signage signifies distributive and creative power relations and division of labor
Elevating Translation Precision: Note-taking in Consecutive Interpreting across Proficiency Level
Full text linkThis study investigates the relationship between note-taking detail, translation accuracy, and proficiency levels among ESL students engaged in consecutive interpreting. The primary aim is to determine how different levels of proficiency affect the detail of notes taken and the resulting accuracy of translations. Participants, categorized into beginner, intermediate, and advanced proficiency levels, were tasked with taking notes while interpreting a source speech. These notes were then analyzed for detail, and the subsequent translations were evaluated for accuracy using a predefined rubric. The analysis involved descriptive statistics to summarize the central tendencies and variability in note-taking detail and translation accuracy within each proficiency level. Additionally, Pearson correlation analysis was conducted to explore the relationship between note-taking detail and translation accuracy across all participants. The findings revealed that advanced students took significantly more detailed notes compared to beginners and intermediates. Furthermore, there was a positive correlation between the detail of note-taking and translation accuracy, indicating that more detailed notes led to more accurate translations. The study also found that proficiency level moderated this relationship, with the impact of detailed note-taking on translation accuracy being more pronounced at higher proficiency levels
Counter-Speech On Israel-Hamas Conflict News Comments
Full text linkIsrael-Hamas conflict has been a worldwide issue and its news on social media raised various responses on the comment section. Counter-speech comments are found on Instagram in most of hate speech comments. The study aimed to determine the types of counter-speech`s exchanges and its strategy found on Instagram comment section towards Israel and Hamas conflict news also to investigate the perceptions of social group about Israel and Hamas. Campbell Kathrin's (2010) theory used to examine respondents' views based on social assessment and social identification and Susan's (2016) framework to classify counter-speech interactions and tactics/strategy used. Documentary was used by selecting the suitable data on BBC Instagram account`s comments which were counter-speech written in English and interview were done to seven respondents as Instagram users from Indonesia with the age category of 18 to 34 years. The result shows that: (1) two exchanges type of counter-speech used in the comment section conflict namely One-to-One and One-to-Many are commonly used in Instagram as its features support; (2) the counter-speech comment contained all strategy that was dominantly used Pointing Out Hypocrisy or Contradictions and Presentation of Facts to Correct Misstatements or Misperceptions; and (3) social identification plays a role in the perspective or interpretation especially Racial and Ethnic Identification while social evaluation is more impactful to the use of word choice or diction
Violation of Language Politeness and Cooperation Principles in "Mencuri Raden Saleh" Movie: A Socio-pragmatic Study
Full text linkThis study aims to describe the types of violations of politeness maxims and the factors influencing these violations in the movie Mencuri Raden Saleh. Using a qualitative approach, data collection techniques involved listening and noting, while data analysis employed the pragmatic pairing method refined with theoretical triangulation for validation. The research findings reveal: (1) 19 instances of violations of politeness maxims; (2) 15 instances of violations of the cooperation principle; and (3) internal and external factors influencing these violations. The study demonstrates that politeness violations play a critical role in supporting character development, building conflict, and creating tension in the storyline. Additionally, such violations are often strategically employed to achieve specific communication goals, both directly and indirectly. These findings offer valuable insights into the use of language in popular media as a reflection of social interaction and the nuanced dynamics of politeness in communication. Furthermore, this research contributes significantly to socio-pragmatic studies by highlighting the interplay between language use and cultural norms in media narratives, providing a foundation for future studies on the implications of politeness in language, cultural representation, and media discourse
Sentential and Conversational Implicature Inference-Making Ability of Tourism College Students Based on Proficiency Levels
Full text linkStudies on implicature inference-making ability of tourism students are ‘deficient,’ meanwhile implicature inference-making ability is crucial for tourism students. The current study aimed at: a) comparing implicature inference-making ability of sentences and short conversations between the low proficiency and high proficiency Tourism college students and b) exploring the factors which affect the learners’ implicature inference making-abilities. This is a mixed-methods study. The participants involved 320 students. Data collected with test for inferential ability were analyzed with Two-way Anova and qualitative data through iterative analysis. It is concluded that implicature inference-making ability of single sentences and short conversations between the low proficiency and high proficiency of the tourism college students is significantly different. However, there is no interaction of types of discourse and proficiency levels on implicature inference-making ability. Since the degree of skills affects implicature inference-making ability, the improvement of the students’ pragmatic understanding in English for Tourism should synchronize the types of implicature inference-making ability to be applied and their levels of skills