Australian Computer Society: ACS Digital Library
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Electronic Commerce: a battle on regulation, standards transportation media and business integration
The drive towards the electronic commerce organisation is both a troublesome and a strifted path for government, enterprises and consumers worldwide. In this article we analyse the evolution of electronic commerce in Denmark during the period 1995-1998 from four perspectives: regulation, standards, transportation media and business integration.
The Danish government is stimulating the use of electronic commerce using direct and indirect policy initiatives on central, governmental regulation and establishment of greens enabling self-regulation. Also, the governments own, organisational management is in Denmark seen as a mean to exalt electronic commerce.
Onwards, the fist on proprietary standards and the UN/EDIFACT is an ongoing source of delaying, stimulating or reventing electronic commerce depending on the business sector and the size of market actor addressed. In Denmark, the direct access and value added network supporters have so far been the dominating mean to transport the electronic documents in the business transaction. The Internet and XML technology is at the turn of the century challenging the way of doing business within this field. Some view this as the big blue to speed the diffusion of electronic commerce; others are worried that the incentive to investment and pull the partners in the value chain to use EDI might be lost. Finally, our study conclude that the debate on business integration issues is ambiguous and characterised by substantial uncertainty on for example the role of intermediates, direct sale, hyper-shift in business partners and the pull/push of global enterprises at the local markets
Efficient Consumer Response (ECR): a survey of the Australian grocery industry
Efficient consumer response (ECR) is a U.S. supply chain management strategy which attempts to address the inefficiencies which have led to excessive inventory and unnecessary costs at all levels within the grocery industry supply chain. This paper discusses the traditional grocery store format, the supermarket, and the ways in which inefficient business practices developed in the U.S. grocery supply chain; and discusses the major business activities needed for successful implementation of ECR. The paper then presents a brief summary of the results of a survey of ECR knowledge and usage within the Australian grocery industry, which is the initial phase of a long term research project whose main purpose is to evaluate ECR as it applies to that industry
Electronic Commerce and Collaboration Between Competing Firms
Investments in electronic commerce technology typically require large sums of money and the realisation of possible benefits is often highly uncertain. Possible investors may also be confronted with the so-called free rider-problem. Innovators have to bear all development costs. Once standards are established followers (free riders) may easily imitate the investment. Hence, innovators may not be able to build up sustaining competitive advantages that make their investments worthwhile. As a result, available technology may not be used in an efficient way. A typical prisoner's dilemma scenario prevails. Pre-competitive collaboration may be a possible solution to this problem. The term "pre-competitive" refers to the possibility of joint application development and/or sharing of information, knowledge and ability. It should not be confused with collusion which may be legally restricted or even forbidden. The goal of the paper is to analyse whether there are economic incentives for pre-competitive collaboration as sketched above. The analysis is carried out with the help of a microeconomic model and techniques from game theory
Electronic Markets Ontology: ideal architecture for global capital market
When approaching electronic capital market design and microstructure with the focus of analysing and improving existing markets with end-state analysis, it is necessary to name an ideal objective. This serves the purposes of
technology evaluation and the development of a standard framework for structural measurement in modeling and language paradigm design. An ideal capital market architecture is presented in this paper that is feasible with current technology based on the end-to-end functionality of existing capital markets including internal requirements of participants. Various architectural and ethical issues are introduced and discussed sketching a framework for further work in quantifying electronic markets
A CEO View of Key Issues in Australian Information Systems Management - 1997
As part of a research programme on key information systems management issues, a survey of Australasia's largest 500 organisations was conducted to identify which issues were perceived by their chief executive officers (CEOs) as being important, problematic and critical over the next three to five years. The results reported are based on a relatively low response rate (though perhaps reasonable for the target group) so should be regarded as only exploratory. The most critical issues were revealed to be a mix of technology management issues (IT infrastructure, disaster recovery), strategic management issues (BPR, competitive advantage, information architecture), people management issues (organisational learning), systems development and data management issues (effective use of the data resource, effectiveness/productivity of IS, effectiveness of software development), and their own support systems (EIS/DSS). This reflects their interest in a wide range of issues, but all with an organisation-wide focus. Non-critical issues were mostly related to the individual technologies and the place and role of IS in the organisation. While the CEOs showed some agreement with their chief information officers (CIOs) on issues such as the IT infrastructure, competitive advantage, and organisational learning some distinct differences exist, particularly in relation to the quality and effectiveness of systems and processes and also how CEOs and CIOs perceive each other
Inquiring Organisations
Churchman (1971) developed five archetypal models of inquiring systems in an effort to expand the field of management information systems along a philosophical path. Contemporary businesses can use the ideas developed by Churchman to become productive and efficient inquiring organisations. This paper explores the relationship between inquiry and learning in organisations and how information technology can be used to support the process of knowledge creation in the context of inquiring systems
An Investigation into the Feasibility of Tasmanian Stonefruit Growers Employing Electronic Commerce
This research presents an assessment of the feasibility of Tasmanian stonefruit growers adopting electronic commerce. In order to achieve this aim a number of qualitative techniques were employed under an action research methodology. Although not all applications of electronic commerce are suitable within the environment under study, it is suggested that there are ways in which electronic commerce could provide value. However, inhibitors, some common to Small to Medium Sized Enterprises (SMEs), do exist. There is a need for these issues to be understood prior to adopting electronic commerce
Towards New Web Application Development Practices
Electronic Commerce over the Internet, aims to become a global conveyor belt of business transactions. Web applications of increasing sophistication emerge in almost every business sector, reflecting a variety of technical and technological approaches. In this paper we argue that system developers need to reconsider their professional practices in the context of these new technologies by taking advantage of opportunities like short response cycles and easy diffusion of systems results, while they recognise the limitations of traditional practice. We discuss a framework of IS development issues for Internet based applications and propose guidelines towards new development practices
Going Soft on Information Systems Evaluation
The way organisations do business has changed dramatically over the last twenty years and so have their information systems as they attempt to support and promote the business enterprise. The information system has a key role to play in the success or possible failure of the business yet, despite its importance, there is little evidence that the components of the information systems evaluation process have kept pace with its changing role as they tend to rely on techniques based on narrow tangible/objective methods rather than on more holistic approaches which, in addition to the more traditional methods, include social, political and cultural perspectives more in keeping with the complex interactions associated with modern organisations. The paper charts the recent progress of organisational change, the increasing role of information systems within the organisation, and the information systems evaluation processes. It concludes with a proposal as to how the evaluation process could be widened to include the views and interests of a larger range of stakeholders by drawing upon elements of the soft systems methodology