Australian Computer Society: ACS Digital Library
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Preface to the Special Section of Selected Papers from the 28th Australasian Conference on Information Systems
Get PDFPreface to the Special Section of Selected Papers from the 28th Australasian Conference on Information System
Preface to Research on Role of Technology in Workforce Management
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Designing TRiDS: Treatments for Risks in Design Science
Get PDFDesign Science Research (DSR) has many risks. Researchers inexperienced in DSR, especially early career researchers (ECRs) and research students (e.g. PhD students) risk inefficient projects (with delays, rework, etc.) at best and research project failure at worst if they do not manage and treat DSR risks in a proactive manner. The DSR literature, such as the Risk Management Framework for Design Science Research (RMF4DSR), provides advice for identifying risks, but provides few suggestions for specific treatments for the kinds of risks that potentially plague DSR. This paper describes the development of a new purposeful artefact (TRiDS: Treatments for Risks in Design Science) to address this lack of suggestions for treatment of DSR risks. The paper describes how the purposeful artefact was developed (following a DSR methodology), what literature it draws upon to inspire its various components, the functional requirements identified for TRiDS, and how TRiDS is structured and why. The paper also documents the TRiDS purposeful artefact in detail, including four main components: (1) an extended set of risk checklists (extended from RMF4DSR), (2) a set of 47 specific suggestions for treating known risks in DSR, (3) a classification of the treatments identified into 14 different categories, and (4) a look-up table for identifying candidate treatments based on a risk in the extended risk checklists. The treatment suggestions and guidance in TRiDS serve as a supplement to RMF4DSR by helping DSR researchers to identify treatments appropriate for a particular DSR project (or program) and thereby to improve DSR project efficiency and the probability of DSR project success
Entrapment behind the firewall: the ethics of internal cyber-stings
Get PDFInternal cyber-attacks (cyber-attacks which occur from within an organization) pose a serious threat to an organization’s security. One tool that organizations can employ to help them detect such threats is the internal cyber-sting. An internal cyber-sting involves an organization enticing its members into performing a (controlled) internal cyber-attack in order to apprehend them. However, there is (rightly) considerable moral consternation about employing such a tool; for it is deceitful and undermines trust. The aim of this paper is to present four separate actions that might be taken by organizations to strengthen their moral reason for employing internal cyber-stings
Polynomial Regression and Response Surface Methodology: Theoretical Non-Linearity, Tutorial and Applications for Information Systems Research
Get PDFInformation systems (IS) studies regularly assume linearity of the variables and often disregard the potential non-linear theoretical interrelationships among the variables. The application of polynomial regression and response surface methodology can observe such non-linear theoretical assumptions among variables. This methodology enables to examine the extent to which two predictor variables relate to an outcome variable simultaneously. This paper utilizes the expectation confirmation theory as an example and provides a methodological commentary that illustrates a step-wise process for conducting a polynomial regression and response surface methodology
Effect of Self-efficacy and Emotional Engagement on Introductory Programming Students
Get PDFHigh failure rates appear to be a norm in introductory programming courses. Many solutions have been proposed to improve the high failure rates. Surprisingly, these solutions have not lead to significant improvements in the performance of students in introductory programming courses. In this study, the relationship between self-efficacy, emotional engagement and the performance of students in introductory programming courses were examined. Enjoyment, interest, and gratification were identified as three factors contributing to emotional engagement in introductory programming courses from a review of existing literature and from focus groups. An online survey of 433 students in introductory programming courses showed that the students’ programming self-efficacy beliefs had a strong positive effect on enjoyment, while gratification and interest had a negative effect on programming performance. These findings have implications for course instructors who design and deliver introductory programming courses
Understanding the effects of compromise and misuse of personal details on older people
Get PDFAn increasing number of older adults are being affected by scams that can lead to the compromise and misuse of their personal details. Previous research has investigated factors that increase the likelihood of falling victim to identity compromise and misuse; less is known about the non-financial impacts that result from the event or about the factors that influence these impacts. The aims of this study are to describe the identity compromise events experienced by older adults, and explore the non-financial impacts (i.e. behavioural, physiological, emotional and psychological), and external factors that might influence these impacts. The study used data collected by an identity compromise and misuse support service in Australia. The manner of compromise/misuse, the type and number of credentials involved, and the organisations/agencies that were contacted for advice following the event, were recorded. It was found that most events had an online element, were detected by the victim, and involved multiple identity credentials. Participants experienced a variety of behavioural, physiological, emotional and/or psychological impacts. More impacts were experienced where the event had an online element, where more credentials were compromised and where more points of contact were made to reach comprehensive advice. Misuse was not a contributory factor to the impacts experienced. Implications for further research are discussed
Expectation from Technology and Career Satisfaction: A study among IT Professionals in India
Get PDFTechnology is an integral part of the work life of any information technology (IT) professional. However, the influence of technology on career related outcomes of IT professionals is at best limited. Using the P-E fit perspective, the present study investigated the implications of the perceived fit/ misfit between the expected and the experienced career growth and work-life balance from the technology the IT professionals are working in on their career satisfaction. Based on response surface methodology and polynomial regression analysis of the data collected from 286 IT professionals, the study found that not only the fit, but also the misfit between expected and experienced technology led career growth and work-life balance is important in explaining career satisfaction. Implications of the study for both research and practice were discussed
Drivers of Employee Engagement in Global Virtual Teams
Get PDFGlobal Virtual Teams (GVTs) comprise geographically distributed groups of people collaborating with each other through technology-mediated communication. Members of GVTs are from different cultural backgrounds and time zones, who may (or may not) meet in person to take complex decisions or to deliver on the tasks that are of strategic importance. Though technology has enabled GVTs in almost all multinational organisations across all industries, keeping the members of GVTs engaged over the duration of the team's task or project could still pose a challenge for organisations. Employee engagement is defined as an employee's cognitive, behavioural and physical state directed towards organisational outcomes. While employee engagement has been researched in a collocated team context, it remains an under-researched area in the context of GVTs. Given that there are several characteristics of GVTs which are distinct from the collocated team, it warrants a separate inquiry, which we undertake in this study. This study uses the Job Demands-Resources theory of employee engagement to derive the drivers of employee engagement in GVTs. Through interpretive analysis of the lived experiences of members working in an organisation which extensively uses GVTs for achieving its strategic goals, we conceptualise five drivers of employee engagement, namely, cultural intelligence, communication (formal and informal), technology, trust and individual maturity
Explaining the Development of Information Security Climate and an Information Security Support Network: A Longitudinal Social Network Analysis
Get PDFBehavioural information security (InfoSec) research has studied InfoSec at workplaces through the employees’ perceptions of InfoSec climate, which is determined by observable InfoSec practices performed by their colleagues and direct supervisors. Prior studies have identified the antecedents of a positive InfoSec climate, in particular socialisation through the employees’ discussions of InfoSec-related matters to explain the formation of InfoSec climate based on the employees’ individual cognition. We conceptualise six forms of socialisation as six networks, which comprise employees’ provisions of (1) work advice, (2) organisational updates, (3) personal advice, (4) trust for expertise, (5) InfoSec advice, and (6) InfoSec troubleshooting support. The adoption of a longitudinal social network analysis (SNA), called stochastic actor-oriented modelling (SAOM), enabled us to analyse the changes in the socialising patterns and the InfoSec climate perceptions over time. Consequently, this analysis explains the forming mechanisms of the employees’ InfoSec climate perceptions as well as their socialising process in greater detail. Our findings in relation to the forming mechanisms of InfoSec-related socialisation and InfoSec climate, provide practical recommendations to improve organisational InfoSec. This includes identifying influential employees to diffuse InfoSec knowledge within a workplace. Additionally, this research proposes a novel approach for InfoSec behavioural research through the adoption of SNA methods to study InfoSec-related phenomena