Australian Computer Society: ACS Digital Library
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Rethinking IT Professional Ethics: Classical and Current Contexts
Get PDFProfessional computer ethics has widened its scope over the last 20 years as a direct result of the massive growth in computer mediated services by government and industry, and concerns over how data and interaction processes are recorded. These shifts are explored in conjunction with the parallel decline in community trust of government. The growing importance of a broader view and action framework for professional computer societies is delineated
The Impact of Service Delivery System Process and Moderating Effect of Perceived Value in Internet Banking Adoption
No full textThis study identifies the impact of Internet banking service delivery system (IBSDS) process on consumer behaviour; the mediating effect of customer satisfaction on the relationship between IBSDS process and behavioural intention; and the moderating effect of the customer’s perceived value. The study uses a quantitative method using the data collected from 416 respondents. Mediated regression is used to examine the mediating effect of customer satisfaction. SPSS Process v2.16.3 is employed to analyse the moderating effect of the perceived value. The results indicate that IBSDS process impacts customer satisfaction and behavioural intention. Further, customer satisfaction plays a partial mediating role between the association of IBSDS process and behavioural intention. This study provides evidence that the technological capabilities embedded in the bank website processes are an important factor in determining customer satisfaction and ultimately behavioural intention. The study also reveals that perceived value moderates the relationship between IBSDS process and customer satisfaction, and between customer satisfaction, and, behavioural intention. It also adds to the existing knowledge on the adoption of Internet banking literature. Academicians and information systems researchers may use these findings for further research. Financial service providers or related agencies may consider the attributes of the IBSDS process (e.g., navigation, searching, transacting, etc.) while designing their Internet banking services to provide enhanced customer experiences. The paper also highlights the research limitations and scope for future research
Meta-design knowledge for Clinical Decision Support Systems
Get PDFKnowledge gained from a Decision Support Systems (DSS) design should ideally be reusable by DSS designers and researchers. The majority of existing DSS research has mainly focused on empirical problem solving rather than on developing principles that could inform solution approaches for other user contexts. Design Science Research (DSR) has contributed to effective development of various innovative DSS artefacts and associated knowledge development, but there has been limited progress on new knowledge development from a practical problem context, going beyond product and process descriptions. For DSS applications such as Clinical Decision Support Systems (CDSS) design and development, relevant reusable prescriptive knowledge is of significance not only to understand mutability but also to extend application of theory across domains. In this paper, we develop new design knowledge abstracted from the approach taken in a representative case of innovative CDSS development, specified as an architecture and six design principles. The CDSS design artefact was initially designed for a specific clinical need is shown to be flexible for meeting demands of knowledge production both for diagnosis and treatment. It is argued that the proposed general strategy is applicable to designing CDSS artefacts in similar problem domains representing an important contribution of design knowledge both in DSS and DSR fields
Investigating Information System Testing Gamification with Time Restrictions on Testers’ Performance
Get PDFThis paper presents the results obtained from the evaluation of gamified software testing platform that was developed following series of focus group discussions comprising of software developers and testers. The purpose of this study is to understand the effect of gamification as an additive method that can help improve the performance of software testers. Additionally in this study, new metrics have been introduced to quantify the performance of software testers fairly and more accurately. Moreover, the effect of time restriction impacting on the performance of software testers will be discussed from results of this study. Findings suggest that the proposed metrics, which more accurately capture the difficulty level of the software code defects, are able to better analyse and compare the performances of software testers in the gamified testing environment. Moreover, results indicated that time restriction may compromise the performance of software testers and the quality of written software test code. On the other hand, results suggest that the performance of software testers in detecting low priority bugs in the gamified software-testing platform was better compared to the other more difficult to detect bugs
Incidental findings on multimodel comparison, hypothesis testing error, and its solution: The case of information, knowledge, and career pursuit
Get PDFThis article sheds light on an incidental discovery of hypothesis testing error and its solution in a study that compared the multimodel effects of information and knowledge on career decisions. Using a sample of 500 second and third year undergraduates who were simple randomly recruited from 10 simple randomly selected universities, the study demonstrates how hypothesis testing error could occur when multimodel comparison of the effects of the same set of independent constructs (information and knowledge) on a different but related set of dependent constructs (career pursuit and rewarding career pursuit) is performed and how that error can be avoided through detailed scrutiny of the psychic distance between the dependent constructs. It is hoped that the insights herein will be useful for scholars to avoid and overcome the pitfall of hypothesis testing error arising from multimodel comparison involving a different but related set of dependent constructs
Review: Responsible use of technology to combat Cyberbullying among adolescents
No full textCyberbullying has become a major challenge for authorities, parents, guardians and schools in particular, especially in the era of the digital world. This paper reviews available empirical research to examine the issues such as the responsible use of technology amongst young people, parents and schools responsibility to protect against Cyberbullying. The analysis revealed that the responsible use of technology provides better practices to encourage comparisons because of these new digital technologies. Parents and educators are the key to Cyber ethics, therefore teaching the responsible use of technology whilst focusing on Cyber ethics at the start of young people’s exposure to technology use may be an excellent strategy to reduce the growth and impact of Cyberbullying. The paper will also review good practices for young people, school communities and parents to prevent and manage Cyberbullying and unethical behaviours online. These claims are examined using current literature to ensure a better understanding of responsible use of technology and understanding of Cyberbullying in order to support young people to combat this immerging societal challenge
Preface: Towards the Next Generation of Information Systems: Enhancing Traceability and Transparency
Get PDFThe information systems community plays a significant role in providing theories for guiding the creation of more effective information systems. This is nowadays most prominent in supporting the ongoing evolution of Artificial Intelligence (AI) and decision-making systems. As these systems are becoming increasingly reliable, and supplanting the presence of humans, the question of accountability and trust in these systems is increasingly coming to the fore. This editorial positions and showcases a collection of papers from the 2018 Australasian Conference on Information Systems within this context.
 
Applying a Systematic Literature Review and Content Analysis Method to Analyse Open Source Developers’ Forking Motivation Interpretation, Categories and Consequences
Get PDFIn open source (OS) environments, forking is a powerful social collaborative technique that creates a social coding community and increases code visibility but it has not been adopted by OS software (OSS) developers. This paper investigates OS forking divergence using contextual frameworks (systematic literature review and content analysis) to analyse OSS developer forking motivation, interpretation, categorisation and consequences. We identified five theoretical forking patterns: 1) forking can revive original project health; 2) few effective frameworks exist to describe project-to-project developer migration; 3) there is a literature on social forking community behaviour; 4) poor guidance is a threat to forking; and 5) most research uses mixed methods. We introduce guidelines for OSS communities to reduce organisational barriers to developer motivation and highlight the important of understanding developer forking. The challenge remains to analyse forking and sustainability from a social community perspective, particularly how programming language, file repositories and developer interest can predict forking motivation and behaviour for both novice OSS developers or experienced developers who want to improve forking performance
Research Directions in Information Systems Field, Current Status and Future Trends: A Literature Analysis of AIS Basket of Top Journals
Get PDFInformation systems, as an emerging discipline which is dynamic and interdisciplinary, is constantly undergoing rapid changes; therefore, one of the most critical issues is to study the topics and methodological trends in this field. This study aimed to thoroughly investigate the topics and methodologies used in information system throughout a twelve-year period (2007-2018). In the present study, all the articles published in the top eight information system journals were investigated based on their topics and methodologies using a literature analysis approach, and the most common topics and methodologies in such studies were then detected. The main topics addressed in this field were electronic commerce/business, information system research, and IS usage/adoption, and the survey was the dominant research methodology in this regard. Furthermore, an increase in the use of the mathematical models indicates that more accurate quantitative research methods have made this field more mature. The research findings also show that the Internet of Things (IoT), big data, social media, bitcoin and block chain, digital transformation, sharing economy, digital platform, methodology of machine learning, data mining, and text mining are the main research topics and methods which should be further studied
Dynamics of Digital Diffusion and Disadoption : A longitudinal analysis of Indigenous and other Australians
Get PDFThe digital divide between Indigenous and other Australians describes the unequal access to information and communications technology (ICT) between these groups. Historically, researchers have focused on acquiring new technology, but we argue that it is important to understand all the dynamics of digital usage, including the loss of access to ICT within a household. For long-lived technology such as internet access, it is particularly important to consider that retention of access to the technology. This paper conducts a longitudinal analysis of changes in internet usage for Indigenous and non-Indigenous Australian households using the Australian Census Longitudinal Dataset, 2006–2016. While earlier work analyses the digital divide in terms of ‘diffusion’ or adoption of ICT, this paper shows that the failure to retain internet access is also important in driving the digital divide. The dynamics of the digital divide have important and ongoing implications for addressing broader socioeconomic disadvantages experienced by Indigenous Australians. The COVID-19 pandemic underscores the urgency of policy addressing the digital divide, given the renewed momentum for remote learning and telecommuting