Journal of Nusantara Studies (JONUS) (Journal of UniSZA - Universiti Sultan Zainal Abidin)
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The influence of technology readiness, technology acceptance model and prior zakat digitalization exposure on online zakat payment services adoption intentions
Get PDFBackground and Purpose: The swift advancement of internet technology, particularly accelerated by Covid-19 pandemic, has transformed the lifestyle of Muslims and introduced various digital zakat options. The purpose of this study is to explore the determinants influencing willingness of muzakkis (zakat payers) to fulfil their zakat obligations using digital platform.
Methodology: Grounded in the theoretical frameworks of Technology Readiness (TR) and the Technology Acceptance Model (TAM), this study incorporates prior exposure with zakat digitalization alongside core constructs; innovativeness, optimism, perceived usefulness, and perceived ease of use. Data have been obtained using structured questionnaires distributed to 230 Malaysian muzakkis (Muslim zakat contributors). Structural equation modeling (SEM) was used to analyze the gathered data in order to test the hypothesized relationships.
Findings: The results show that innovativeness, perceived usefulness, and previous exposure to digital zakat services significantly and positively affect zakat payers' desire to use online payment methods. In contrast, optimism and perceived ease of use were not significant factors of such intentions.
Contributions: This study enhance our knowledge of factors shaping online zakat payment adoption among Muslim payers. Notably, it is among the first to combine the Technology Readiness and Acceptance frameworks with prior digital exposure to predict zakat payers’ adoption behavior regarding online payment technologies.
Keywords: Online zakat payment service, theory of technology readiness, theory of acceptance model, prior exposure, zakat payer’s adoption intention
Advancing data management and environmental, social and governance reporting for sustainability in religious institutions
Get PDFBackground and Purpose: Web-based environmental, social, and governance (ESG) reporting is becoming increasingly important in religious institutions, particularly within the State Islamic Religious Councils (SIRCs) in Malaysia. This paper explores the role of this reporting in ensuring the sustainability of religious institutions in the country.
Methodology: To gain insights into the essential elements for formulating a coherent web-based sustainability reporting framework, a multi-site qualitative research approach comprising 13 religious institutions was employed. A total of 27 semi-structured interviews were conducted with heads of departments, information technology officers, webmasters, and administrative staff.
Findings: The findings advocate for a framework integrating ESG elements, viz., environmental stewardship, stakeholders’ engagement, transparency and accountability, supported with data management, tailored to the unique context of religious institutions. Salient implications of adopting a digitalized, unified sustainability reporting method were discussed, potentially guiding SIRCs through the complexities of ESG reporting.
Contributions: This paper provides a foundational framework for policymakers, offering a lens through which the reporting framework can be evaluated and refined to promote enhanced stakeholder collaboration, transparent communication, and evidence-based decision-making in pursuing sustainability goals within religious institutions. The integrated framework presents a novel approach to empower religious institutions via ESG reporting.
Keywords: Sustainability reporting, framework, website disclosure, content analysis, religious institutions
Transformational HRM: Human resources management research trends in the Covid-19 period 2020-2024
Get PDFBackground and Purpose: The COVID-19 crisis has accelerated shifts in HRM, creating urgent needs for research on organizational adaptability, employee well-being, and digital transformation.This study aimed to identify prevailing research topics, the most influential authors and institutions as well as to reveal existing gaps and outline future research directions.
Methodology: The study was conducted employing the bibliometric analysis and using the Scopus database. 848 scientific articles published in 2020-2024 were selected. Keyword co-occurrence, collaboration networks and other analysis methods were used to identify the most frequently studied topics, the most influential scientists and institutions, and the geographical distribution of research.
Findings: The study revealed five main clusters of HRM research: digitalization and HRM, response to the COVID-19 crisis, communication and pandemic challenges, human health and work styles, and digital transformation. Short-term challenges of the COVID-19 pandemic were more often analyzed rather than long-term strategies related to the impact of digital transformation on employee motivation and organizational environment. The geographic analysis revealed a disproportion of research: authors from the USA, China and India dominated scientific publications, while other regions were less represented, which may limit the globality and applicability of research in other countries.
Contributions: The study contributes to scientific literature by providing a systematic view of HRM research during the pandemic and revealing under-researched areas, such as long-term consequences of digital transformation and change in organizational culture. At the practical level, the findings will help organizations to develop more sustainable and systematic HRM strategies that would ensure not only prompt response to crises but also long-term employee engagement and organizational resilience.
Keywords: Human resources management, COVID-19, digital transformation, remote working, resilience
Exploring feminism and gender equality among Orang Asli for women empowerment in Malaysia.
Get PDFBackground and Purpose: The Orang Asli of Malaysia are commonly experienced systemic discrimination such as protection of their rights, exclusion from decision-making processes, and stereotyping. Orang Asli women still face challenges in achieving women's empowerment, primarily due to their lack of awareness and prior knowledge of the issues. Therefore, the purpose of the study is to explore feminism and gender equality characteristics among Orang Asli women for achieving women empowerment in Malaysia.
Methodology: The study employed a qualitative case study of multiple cases and multiple sites. The samples involved of 20 Orang Asli women from four main tribes. Data were collected using a semi-structured interview. The study used a thematic analysis, and data was analysed using the Atlas.ti 8 software.
Findings: The study discovered four major themes emerged from the thematic data analysis: (1) knowledge of women’s rights, (2) the roles of women in family and society, (3) women and prospects, and (4) women and empowerment.
Contributions: This article support both the policy makers and human rights activists to address the issues of indigenous women and the SDG 5 globally. This study implicates that the empowerment of indigenous women can contribute to the growth of women's rights and gender equality among indigenous population.
Keywords: Indigenous, feminism, women empowerment, Orang Asli, Malaysia
Exploring translators’ visibility via peritexts in the English (re)translations of Xi You Ji
Get PDFBackground and Purpose: Research on translators’ visibility traditionally focuses on the analysis of the main text, with very little attention paid to the analysis of paratext. As the threshold of a book, paratext is a common venue for translators to enhance their visibility. This study first aims to identify whether the translators’ work is acknowledged in the peritexts of the English translations of a Chinese classic Xi You Ji, and subsequently to explore the level of translators’ visibility in the peritexts, and to determine how translators’ visibility might affect the readers’ reading experience.
Methodology: This study employed a qualitative research design. Nine English (re)translations of Xi You Ji were meticulously chosen and categorized guided by the method of screening and labeling adopted by Badić (2020). Case study was utilized to examine the peritexts of the selected editions collected from university libraries, second-hand book dealers and Amazon. Through the in-depth description and analysis of the data, the presence or absence of the translators in the peritexts were identified and effects determined.
Findings: The study revealed that while the translators’ contributions are duly acknowledged, their contributions require reformulation in some editions. The translators’ presence in the paratextual space is highlighted through their discussion of their translating approaches and comments on the previous renderings. The prefaces might affect the reading expectation of the prospective readership through the provision of crucial information.
Contributions: This study provides a new paradigm for further research on translators’ visibility and hopes to contribute to a better understanding of how paratexts can help facilitate the overseas spread of Chinese literature.
Keywords: Xi You Ji, Journey to the West, retranslation, visibility, paratext, peritext
Technological-organisational-environmental determinants of cloud accounting system usage in Indonesian SMEs
Get PDFBackground and Purpose: Small and medium-sized enterprises (SMEs) refer to small-scale businesses operated by individuals or business entities. Cloud accounting systems offer a practical solution to improve SME business performance by combining computer technology and internet connectivity, allowing users to access the system anytime and from any location. According to the Technological-Organisational-Environmental (TOE) framework, various factors within technological, organisational, and environmental contexts influence the adoption of cloud accounting systems in SMEs. This study targets SMEs registered with Indonesia’s Ministry of Cooperatives and SMEs, along with members of crowdfunding platforms.
Methodology: The study collected 233 samples over a six-month period and employed SEM-PLS analysis, a method that reduces errors across all endogenous latent variables.
Findings: The study revealed that technology readiness, representing the technological context, along with all variables within the organisational context, influence SMEs’ adoption of cloud accounting systems. Conversely, security concerns—also part of the technological context—and all variables from the environmental context do not significantly determine SMEs’ use of cloud accounting systems.
Contributions: The study broadens the application of the TOE framework within the context of a developing country, specifically Indonesia.
Keywords: Small and medium-sized enterprises (SMEs), technological-organisational-environmental framework, cloud accounting
Enhancing hospital resilience: Dynamic capabilities in the digital age
Get PDFBackground and Purpose: Public healthcare is closely related to public welfare. With uncertain events becoming more frequent, public healthcare organizations’ ability to survive and thrive in dynamic environments has become critical. As the pillar of the system, resilient public hospitals help maintain the sustainability of healthcare services in adverse situations. Integrating digital technologies into the system becomes imperative for resilience, especially during crises such as the COVID-19 pandemic. This study explores the effect of digital technologies’ dynamic capability on enhancing resilience in public hospitals. It creates a framework combining dynamic capabilities theory with resilience, with innovative applications in healthcare in developing countries.
Methodology: This study analysed 249 validated online questionnaires from management and staff of public hospitals in China using structural equation modelling partial least squares (SEM-PLS) to identify and assess the effect of digital technologies on public hospitals’ resilience.
Findings: This study finds a positive effect of the synergy and innovative capabilities of digital technologies on public hospital resilience, indicating that investing in digital healthcare applications is significant for enhancing the robustness, adaptability, and flexibility of hospital operations in turbulent and uncertain environments.
Contributions: The finding of this study is expected to improve the management practices of digital technologies in public hospitals and help cultivate robustness, adaptability, and flexibility in public hospital operations, thereby enhancing resilience in the face of unexpected and uncertain events. This study is expected to enrich the development of healthcare resilience theories and the practice of healthcare management.
Keywords: Hospital, resilience, dynamic capability theory, digital technology, SEM-PLS
Exploring the assemblage of migration: A Deleuzian analysis of Laila Lalami's hope and other dangerous pursuits
Get PDFBackground and Purpose: Migration is a multidimensional phenomenon that extends beyond geographical displacement to encompass socio-economic and ideological transformations. Laila Lalami’s Hope and Other Dangerous Pursuits (2005) captures migration’s complexities, reflecting themes of deterritorialization and reterritorialization. Using Deleuze and Guattari’s Assemblage Theory, this study examines how these narratives contribute to broader migration discourses, including those relevant to the Asian context, where transnational movements and postcolonial identities shape socio-cultural landscapes.
Methodology: This study employs a qualitative research design, utilizing thematic analysis to explore key passages that illustrate the processes of deterritorialization (disrupting established boundaries) and reterritorialization (reconstructing identity in new contexts). A purposive sampling method was employed to select passages that best represent these themes. The analysis was structured through iterative coding and categorization, enabling the identification of narrative patterns and their alignment with theoretical constructs. The study further examines characters’ identity negotiations and systemic interactions to illuminate the complexities of migration. To ensure analytical rigor, the research process incorporated reflective journaling, peer feedback, and meticulous documentation, fostering transparency and coherence.
Findings: Findings highlight how Lalami’s narrative resonates with global migration struggles. Aziz’s economic sacrifices, Faten’s identity adaptation, and Halima’s resilience offer insights into broader issues of displacement and adaptation. This study underscores migration as a personal and structural phenomenon shaped by colonial histories, economic policies, and transnational networks.
Contributions: By situating Lalami’s narrative within a broader global migration framework, this research extends Assemblage Theory’s applicability, offering nuanced perspectives on migration as a multifaceted and interconnected phenomenon.
Keywords: Assemblage theory, migration, identity, deterritorialization, reterritorialization
Exploring the coffee shop experience: The impact of customer experience on revisit intentions in urban specialty coffee shops
Get PDFBackground and Purpose: The specialty coffee industry is rapidly evolving, driven by consumer demand for unique and immersive experiences. This study investigates the influence of experienscape components—sensory, functional, social, natural, and cultural—on customer revisit intentions in urban specialty coffee shops in Malaysia’s Klang Valley. It also examines the mediating role of customer experience in these relationships, addressing gaps in understanding revisit behaviors in Malaysia’s competitive coffee market
Methodology: A quantitative approach was employed, involving data collection from 153 frequent specialty coffee shop customers. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the relationships between experienscape components, customer experience, and revisit intentions.
Findings: The findings reveal that experienscape components do not directly influence revisit intentions. However, sensory, social, and natural components significantly enhance customer experience, which mediates their effect on revisit intentions. Functional and cultural components showed weaker effects on customer experience and revisit intentions. These results highlight the importance of creating engaging environments to foster positive customer experiences and drive loyalty.
Contributions: This study contributes to hospitality literature by providing insights into the role of environmental and experiential factors in shaping customer behavior. Practically, it offers actionable strategies for coffee shop owners to design multi-sensory spaces, enhance social interactions, and incorporate natural elements to improve customer satisfaction and retention.
Keywords: Experienscape, customer experience, revisit intentions, specialty coffee, Malaysia
The Ottomans: A cultural legacy by Diana Darke, Thames & Hudson
Get PDFDiana Darke's The Ottomans: A Cultural Legacy offers a profound exploration of the Ottoman Empire’s enduring influence on modern culture, art, and governance. This meticulously researched work delves into the empire’s unique ability to integrate diverse cultural elements from Asia, Europe, and Africa, creating a lasting legacy of innovation and inclusivity. Darke highlights pivotal aspects of Ottoman life, including their architectural marvels, the millet system of governance, and contributions to global culinary and textile traditions. Through vivid storytelling enriched with illustrations, maps, and photographs, she brings the empire’s vibrant past to life, making complex historical themes accessible to a wide audience. The book challenges Eurocentric perspectives, emphasizing the Ottomans’ role as cultural bridge-builders and their significant contributions to the Renaissance and beyond. By weaving personal narratives with broader historical analysis, Darke crafts a compelling narrative that resonates with contemporary discussions on multiculturalism and coexistence. Both an academic achievement and an engaging tribute, The Ottomans: A Cultural Legacy inspires readers to appreciate the interconnectedness of civilizations and the profound ways in which shared heritage continues to shape our world today. This book is an essential resource for scholars and general readers alike.
Keywords: Ottoman Empire, cultural heritage, architecture, governance, historical legacy