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Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.Cataloged from PDF version of internship report.Includes bibliographical references (page 63).It is a known fact that, Digital platform has broken through a whole new world with a full speed attractiveness and acceptance of people globally. Whilst, digital platform ranges from Ecommerce sector to mobile banking to the society’s door of health, education, and government level each and to each and every sectors which connect people for convenience. According to a report of ‘State of the Industry Report, 2018’, the growth in Ecommerce transaction facilitated by mobile money is 79% and the rise of global mobile penetration from 2013 to 2017 is 29% to 43%. These information clearly shows the attractiveness of the digital platform globally. By the same token, digital platform transaction has also opened a new era in Bangladesh as well. In addition to that, the trend of using digital platforms for payments is being widely accepted by the people of the country leading this industry to make mark on the economy of Bangladesh. In this whole report, I have well-tried to cover the DFS services of Bangladesh and their gap to meet the market requirements. Chapter 1 presents the company overview of SureCash, bkash, iPay and Upay including mission, vision, objectives and their offered services to the customers. Chapter 2 presents the literature review of DFS in Bangladesh and some description major terms and abbreviations. Before that, I have mentioned the research background, scope of study, methodology, sources of data. In the Chapter 3, I have done competitive analysis of SureCash, bkash, iPay, Upay using Porter’s five forces model, PESTEL framework and SWOT in the last. After that in Chapter 4, the presentation of the results of survey has been showcased with different charts and graphs. The data analysis is done using SPSS tool and Microsoft excel. Not only that, the reliability testing has also been done for better investigation. And in the last, I tried to figure out all the possible Findings and based on that my Recommendations were given. To conclude my report, I write a few lines for the Conclusion part for this reports along with References and attached the survey questionnaire in the Appendix section.Tashnin HossainB. Business Administratio
Brand building and management
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.Catalogued from PDF version of internship report.Includes bibliographical references (page 28).Trade Venture Limited is one of the most prominent trading companies in Bangladesh. Among top ten (10) trading Companies it has established its brand name at a certain height.
It has been representing World class capital machine like Cochran, UK, (Industrial steam boiler), Pirobloc, Spain (Thermal oil heater), Rakhoh, India (Heat recovery boiler), Aqua-pure, USA (Water treatment plant, Industrial), biochemica, UK (Specialty chemicals) successfully since 2000. Trust, reliable, effective prompt needful service up to customer expectation help it to build strong corporate brand image in Bangladesh.
To build brand awareness and brand association with the brand they basically use different techniques including promotional activities like attending DTG fair, leaflet, mini leaflet, banner, poster, and electronic media,.
It is very tough task to evaluate brand performance based on three months working experiences of brand department. Even then through brand audit, four steps of Brand Building, Perceived quality, Brand Power Grid Model, I have tried to high light the position of Trade Venture Limited’s Brand position. I also add some finding of Trade Venture Limited, based on my practical knowledge I gave some recommendations at the end of the report.
Trade Venture Limited has captured major market share successfully and won the heart of the customers through excellent service providing live up to customer expectation and as they needed in Bangladesh. Depending on my field experience, it is clear that they are in a strong brand position. Besides they should focus more on brand activities for long term to create a stronger brand in Bangladesh.Md. Golam FaruqueM. Business Administratio
Performance management system of Citibank N.A Bangladesh
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.Catalogued from PDF version of internship report.Includes bibliographical references (page 34).Citibank N.A is present on the ground more than 200 years and serving more than160 countries and territories. Citi is relentless in driving winning performance for its clients and franchise anytime, anywhere. That’s why Citi never sleeps. Employees share success and are committed to making a difference in the lives of people, organizations and communities around the world. Citibank N.A Bangladesh has a formal and structured performance management in their organization which makes the professionalism of the organization. They do the performance measurement at the end of the year via its own database input. Citi has 4 parts of performance management which includes: Goal setting, Development planning, Mid-year conversation and Year-end review. Every employee has maximum 7 goals. To determine the goals employees consult with their line manager. The manager uses previous year assessment data of the employee. The goals are weight based. . Citi’s development plan is designed to identify and track action plans to enhance employees’ short term and long term job performance, as well as career objectives.
Citi also give emphasis on the values that the employees process during the job. To measure the values they use numeric rating. At the middle of the year, the managers make mid-level review and at the end of the year, they do the final performance evaluation. All employees who join before 30th June have to face the whole performance management. They follow the behavior approach to measure performance. The final evaluation rating is given on Citi’s website and approved by the individual, line manager, matrix managers and HR head. Overall, the performance management system is fair, structured and good one to increase the capabilities of the organization.Sabiha SultanaM. Business Administratio
How digital marketing helps BELLO to reach their target group
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.Cataloged from PDF version of internship report.Includes bibliographical references (pages 19).Audit is a systematic process, which is more or less same in every country. The basic differences are in the rules and regulation that every country has to follow not in the steps taken to conduct audit but in the rules and regulations that they have to comply with. In Bangladesh, audit is practiced based on the audit practice manual by the Institute of Chartered Accountants of Bangladesh. The paper gives an overall view between the general audit practices in Bangladesh and of those used by Rahman and Rahman Huq (KPMG Bangladesh). It digs deep into the overall structure of the Rahman and Rahman Huq, the services provided by them and the way they go into dealing with audited firms. It describes all the process implemented by RRH in their audit process starting from client engagement evaluation process to forming an opinion on the report of the audit. Moreover, this paper dives into the audit policy of Bangladesh and perfects to analyses the policies that are to be implemented by the auditors in the country. It aims to figure out the core policies that should be put into place while performing audits which will help to identify the effectiveness of the audit policies based on the presence of these core policies. 12 core audit policies have been identified and the effectiveness of RRH’s audit policy effectiveness have been measured against those core policies. The paper also talks about the absence of the policies that have been noticed in Rahman and Rahman Huq (KPMG Bangladesh) and the way they can develop these policies and implement those policy and provide better quality assurance service. In a nutshell, implementation of these processes are likely to ensure that the audit firms become more efficient in their service which will help to develop the overall structure of the industry.Salman Bin FirozB. Business Administratio
Performance appraisal systems of Confidence Knitwear Ltd
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.Catalogued from PDF version of internship report.Includes bibliographical references (page 33).This report is a part of Human Resource Management course requirement of MBA program in this last and internship semester. My report portrays the process of Performance Appraisal Methods of Confidence Knitwear Ltd. When I need to do internee I choose Confidence Knitwear Ltd, which is a Knitting Garments and got internship chance as HR intern.
I choose Confidence Knitwear Ltd for preparing my report. I took the help of the HR executive, DGM (Commercial), officers and employees of the organization and discussed with them about their performance appraisal management systems and other issues also.
Performance management is the systematic process by which an organization involves with the employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of organizational mission and goals. Process of performance appraisal is the setting up of the standards which will be used to as the base to compare the actual performance of the employees.
Confidence Knitwear Ltd as measure their staffs, department and performance behavior also. They create their performance appraisal systems in a planned way.
This report contains five chapters and each is distinct for its contents.
In chapter one, I discus about the introduction of the study in this chapter I draw the overview, objectives, scope, methodology of the study and also I drew limitation of the report.
In chapter two, I am trying to describe about the whole organization profile as overview, history, mission & vision, objectives, functions, importance.
In chapter three, I included the Internship experience so on.
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In chapter four, I have describe the whole performance appraisal methods of Confidence Knitwear Ltd
In chapter five, decorated by analyzing and conclusion and recommendation part of my report.Shariful IslamM. Business Administratio
Problems and possibilities of migration business in Bangladesh
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Masters of Business Administration, 2019.Catalogued from PDF version of internship report.Includes bibliographical references (page 28).In this study, we can find the present situation of migration which is legal. What kind of business happening right now in Bangladesh what is their problem of that business? What steps they can take to make this industry big. What steps businessman can take to archive customers trust. How can they flourish this sector to the future Bangladesh? What steps government can play to make this industry sustainable and attracted? This is all about this study. Here I have used some new data and statistics which can help future researcher who will want to make it vast.Ridwanul MasnunM. Business Administratio
Advanced health service innovation in Bangladesh: perspective of Telenor Health
No full textThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2019.Cataloged from PDF version of internship report.Includes bibliographical references (pages 31-32).Hundreds of millions of people lack access to affordable, quality health care. Getting access to good quality and affordable health care is a one of the biggest challenges, which Telenor Health is addressing through harnessing technology to provide 'health for all'. Bangladesh, has high mobile phone penetration and millions of people can be reached relatively easily through mobile. This can help to a great extent to deliver health care services at an affordable cost.
Telenor Health, a Telenor Group concern, began its adventure in 2016 June, by propelling the main medicinal services brand of Bangladesh "Tonic" which incorporates four administrations – Tonic Cash, Tonic Jibon, Tonic Discount and Tonic Daktar. Following 9 months of their dynamic task in the market, Tonic has now achieved a 6 million endorser base. This has been conceivable extraordinarily because of the whimsical association with its sister concern, Grameenphone. Together, these two organizations expect to offer some incentive to their join's clients, and tackling human services issues.
Telenor Health has built up different deals stations so as to achieve the objective gathering successfully, and utilizes a blend of customary advertising and creative beneath the line limited time battles. Various measurements have been utilized to give these bits of knowledge. It additionally straightforwardly reflects client input and fulfillment level.
Alongside the upside of being a first mover, there are sure dangers the organization is available to –, for example, deceitful money claims, keeping up association with an excessive number of accomplices, developing beat rate and introduction to rivalry. The report likewise plots future strategies as proposals.Malik Mohammad ShakilB. Business Administratio
