Universitas Narotama Surabaya (UNNAR): Journals
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Analysis Model of Pedestrian Facilities as a Support for Sustainable Transportation System in Jakarta
Full text linkJakarta, with its various urban challenges, requires integrated solutions. Transportation issues are one of the most crucial aspects to address. The interaction between its various elements must be carefully planned, one of which is pedestrian infrastructure. This study aims to analyze the role of pedestrian facilities as an integral part of the sustainable transportation system in Jakarta, identify related problems, and develop a pedestrian facility model that supports the use of sustainable transportation modes. Using a qualitative descriptive method, this study applies Partial Least Squares-Structural Equation Modeling (PLS-SEM) to evaluate the relationship between pedestrian infrastructure conditions and public preference in using environmentally friendly transportation modes. The infrastructure issues in Jakarta regarding carbon emission reduction, urban mobility enhancement, and the integration of pedestrian planning with technological advancements, such as autonomous vehicles, are discussed. Data were collected through surveys and literature studies. The analysis results on the relationship and influence of pedestrian facility models on the sustainable transportation system show that Model B (technology-based pedestrian facilities) has a t-statistic value of 7.863 and a P-value of 0.000, which is significantly higher than Model A (social-based pedestrian facilities) with a t-statistic value of 3.259 and a P-value of 0.001. The analysis of pedestrian facility models on user satisfaction shows similar results, where Model B has a t-statistic of 7.863 and a P-value of 0.000, compared to Model A's t-statistic of 3.259 and a P-value of 0.001. This conclusion indicates that technology-based pedestrian facilities are more favored by users
UTANG DARI PINJAMAN ONLINE SEBAGAI DASAR PERMOHONAN PAILIT DALAM PERSPEKTIF HUKUM KEPAILITAN
Full text linkThe rapid development of financial technology (fintech) has significantly transformed financial transaction mechanisms, particularly through the emergence of peer-to-peer (P2P) lending-based online loan services that have become increasingly popular among the public. These platforms facilitate lending and borrowing activities directly between individuals or institutions without the intermediation of traditional financial institutions. However, along with this innovation, new legal challenges arise, especially regarding the status of debts originating from online loans and their potential to serve as the basis for bankruptcy petitions. Under Law No. 37 of 2004 on Bankruptcy and Suspension of Debt Payment Obligations (PKPU), the definition of debt is broad, encompassing all monetary obligations, both present and future, as long as they are collectible and enforceable by the creditor. Therefore, debts arising from online loan agreements that satisfy the legal conditions of contracts as stipulated in Article 1320 of the Indonesian Civil Code—which include mutual consent, capacity, a certain subject matter, and a lawful cause—can be categorized as valid debts within the framework of bankruptcy law. This study adopts a normative juridical research method utilizing both statutory and conceptual approaches. Through this method, the research aims to analyze the legal construction of online loan debts in relation to bankruptcy law, evaluate the extent of legal protection for creditors and debtors, and provide a clearer understanding of how fintech-based debt relationships fit within Indonesia’s existing legal system.
Keywords: Online Loan, Bankruptcy Petition, Bankruptcy Law
KEWENANGAN PENAGKAPAN TANPA SURAT PENAHANAN DALAM PERSPEKTIF TEORI KEWENANGAN DISKRESI
Full text linkArrests without a detention warrant in the Indonesian legal system often spark debate, particularly regarding the application of the authority of law enforcement officers. The theory of discretionary authority is relevant to explaining whether arrests without a detention warrant are justifiable. Discretionary authority gives law enforcement officers the flexibility to make decisions based on legal considerations, even if not specifically regulated by law. In practice, this authority is often applied in urgent situations, where swift action is required without waiting for a valid detention warrant. This study aims to analyze the application of discretionary authority in arrests without a detention warrant using normative legal research methods. This approach emphasizes legislation and concepts.
Keywords: authority, arrest, detention warrant, discretio
TINJAUAN YURIDIS TERHADAP PENYALAHGUNAAN KEWENANGAN DALAM PENANGGUHAN PENAHANAN
Full text linkSuspension of detention is a right stipulated in the Indonesian criminal law system, which serves as protection for suspects or defendants undergoing legal proceedings. However, in practice, this authority is often abused by law enforcement officials. Abuse of authority in suspending detention can result in a failure to realize the principle of justice that should be received by all parties involved in the criminal justice system. This research is a normative legal study using an approach that focuses on statutes (statute approach) and relevant legal concepts (conceptual approach).
Keywords: Abuse of authority, suspension of detention, criminal la
The Influence of Process Speed and Credit Costs on UMKM Credit Customer Loyalty at BRI Unit Balongpanggang with Customer Satisfaction as an Intervening Variable
Full text linkPurpose: This study aims to analyse the direct and indirect effects of process speed and credit cost on customer loyalty of MSME credit customers at Bank Rakyat Indonesia (BRI) Unit Balongpanggang, with customer satisfaction as an intervening variable.
Design/methodology/approach: This research employs a quantitative approach using primary data collected through questionnaires distributed to MSME credit customers. The sampling technique used purposive sampling. Data were analysed using multiple linear regression and path analysis to examine both direct and indirect relationships among variables.
Findings: The results indicate that process speed and credit cost significantly influence customer satisfaction. Process speed significantly affects customer loyalty, while credit cost influences loyalty indirectly through satisfaction. Customer satisfaction has a significant positive effect on loyalty and mediates the relationship between the independent variables and loyalty.
Research limitations/implications: This study is limited to MSME credit customers at BRI Unit Balongpanggang and uses cross-sectional data, which may not capture changes over time.
Practical implications: The findings suggest that banks should improve credit processing efficiency and maintain competitive credit costs to enhance satisfaction and long-term customer loyalty.
Originality/value: This study offers a contextual model integrating process speed and credit cost simultaneously in explaining MSME credit customer loyalty through satisfaction in the banking sector.
Paper type: Research pape
Accelerating the Performance of Micro and Small Enterprises in Surabaya City: Antecedents of Management Strengthening and Innovation Strategy
No full textObjective: This study aims to examine the effect of management strengthening on innovation strategies and performance acceleration, as well as to examine the effect of innovation strategies on the performance acceleration of micro and small businesses.
Design/methodology/approach: This research is categorized as quantitative research with an associative/ explanatory approach accompanied by hypothesis testing. The unit of analysis in this study is micro and small business actors with a population of 154. The sample size in this study was 78 (50.65%), with members of the sample taken from the population using purposive sampling, hereinafter referred to as respondents. Questionnaires were sent to respondents to be completed within a period of one month (September 1, 2025 - September 30, 2025).
Findings: Path analysis reveals that management strengthening has a direct and significant effect on innovation strategy with standardized coefficient 0.362 (sig. 0.038) and on business performance acceleration with standardized coefficient 0.384 (sig. 0.037). Innovation strategy directly and significantly affects the acceleration of micro and small business performance with standardized coefficient 0.309 (sig. 0.041). These findings indicate that effective management strengthening, particularly in planning and implementation, not only facilitates innovation strategies responsive to environmental and digital changes but also leads to more efficient business processes and enhanced performance acceleration. Both management strengthening and innovation strategies are relevant predictors for accelerating the growth performance of micro and small businesses. Accordingly, hypotheses H1, H2, and H3 are supported because all antecedents tested show a direct, positive, and significant effect at a significance level below 0.05
Optimizing Employee Performance of the Central Statistics Agency through Transformational Leadership, Training: Job Satisfaction Mediators
No full textPerformance is a real behavior displayed by each person as a perception of work by employees according to their role in the company. This study aims to determine the relationship between the influence of transformational leadership, job training, job satisfaction and employee performance of the Central Statistics Agency. This study uses a quantitative descriptive method. The sample and population are 37 employees. The data collection technique uses a Likert Scale. The data analysis method used in this study is Multiple Linear Regression Analysis, hypothesis testing and Path analysis with the help of the SPSS version 25 program. The results of the study show a positive and significant influence on the transformational leadership variable on employee performance of the Central Statistics Agency. There is a positive and significant influence on the job training variable on employee performance of the Central Statistics Agency. Transformational leadership has a positive and significant influence on Job Satisfaction of the Central Statistics Agency. Job training has a positive and significant influence on job satisfaction of the Central Statistics Agency. Job satisfaction has a positive and significant influence on employee performance of the Central Statistics Agency. Job satisfaction is able to mediate transformational leadership on employee performance of the Central Statistics Agency and job satisfaction is able to mediate job training on employee performance of the Central Statistics Agency
Legal Risks of Land Use and Spatial Planning in Development by Private Developers and Contractors in Indonesia: Normative Analysis, Case Studies, and FIDIC Contract-Based Mitigation Strategies
No full textThis article aims to comprehensively analyze the legal status of land use and spatial planning as a source of legal risk in construction projects, as well as its implications for private developers and contractors. This study uses a normative legal research method with a statutory, conceptual, and case study approach, by examining relevant laws and regulations, legal doctrine, and court decisions, including Supreme Court Decision Number 3053 K/Pdt/2011 and an apartment development dispute at the West Jakarta District Court. The results of the study indicate that land rights are not absolute and are always limited by spatial planning provisions as a public legal instrument. Weak synchronization of the RTRW/RDTR, zoning changes, and low internalization of the social function of land in development practices are dominant factors in the occurrence of disputes and project terminations. This study also found that contractors can no longer be positioned solely as technical implementers, but rather as active subjects of spatial planning compliance who potentially bear legal risks if they continue to carry out work that conflicts with spatial designations.These findings and proposals are expected to strengthen legal certainty, improve projectgovernance, and minimize disputes in private sector development
Marketing Management: Present, Past and Future in the Modern Business Scene
No full textMarketing management has undergone substantial transformation in response to economic development, technological innovation, globalization, and evolving consumer behavior. Initially rooted in production efficiency and transactional exchanges, marketing management has progressively evolved into a strategic, customer-centric, and value-driven organizational function. In the contemporary business environment, marketing management integrates digital technologies, data analytics, relationship marketing, and sustainability principles to create competitive advantage and long-term value for both firms and stakeholders.
This paper aims to provide a comprehensive and systematic analysis of marketing management from three temporal perspectives: the past, the present, and the future. The historical analysis explores the evolution of marketing orientations, ranging from production and sales orientation to market, societal, and relationship-oriented marketing. The discussion of the present focuses on marketing management practices within modern business environments characterized by digitalization, global competition, empowered consumers, and rapid innovation. Furthermore, this paper examines future trends in marketing management, including artificial intelligence, big data analytics, sustainability-driven marketing, experience-based marketing, and agile marketing practices.
By adopting an integrative literature-based approach, this study contributes to a deeper understanding of how marketing management has transformed into a strategic discipline essential for organizational survival and growth. The findings suggest that organizations capable of aligning historical insights, contemporary practices, and future-oriented strategies will be better positioned to achieve sustainable competitive advantage in an increasingly complex and dynamic marketplace
Procedural Ease, Interest Rates, and Trust as Drivers of Credit Decision-Making, Evidence from Bank BRI Customers in Bawean Island
Full text linkPurpose: This study aims to analyze the influence of perceived procedural ease, interest rates, and trust on the decision-making process of Bank BRI customers in Pulau Bawean when applying for credit. The research addresses gaps in prior studies by integrating these three variables simultaneously in the context of a remote island community.
Design/methodology/approach: A quantitative approach was employed using survey data collected from BRI customers in Bawean Island who have taken credit. The study applied descriptive analysis, validity and reliability testing, and multiple linear regression to examine the relationships among variables.
Findings: The results indicate that perceived procedural ease, interest rates, and trust each have a significant effect on credit decision-making. Furthermore, these variables collectively exert a strong influence on customers’ willingness to take credit
Research limitations/implications: The study is limited to BRI customers in Pulau Bawean and focuses only on three independent variables, excluding other potential factors such as promotion, service quality, or income levels.
Practical implications: Findings provide insights for Bank BRI to simplify procedures, set competitive interest rates, and strengthen customer trust, thereby enhancing credit uptake in remote regions.
Originality/value: This research contributes by integrating operational, economic, and psychological factors into one model, specifically within the unique context of a geographically isolated island community, which has been underexplored in prior studies.
Paper type: Research paper