Institut STIAMI Online Journal System (Sekolah Tinggi Ilmu Administrasi Mandala Indonesia)
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Strategi Komunikasi Guru Dalam Mengatasi Bullying Di Sekolah (Studi Di Lingkungan Sekolah SMP PGRI 7 Jakarta)
Get PDFBullying at school has become a serious problem that affects students\u27 psychological and academic development. This phenomenon can cause various negative impacts, including decreased academic performance, increased stress levels, anxiety, and depression. This research aims to explore various communication strategies used by teachers in dealing with bullying at school. The method used in this research is qualitative research using a constructivist paradigm to understand and construct teacher communication strategies in overcoming bullying in the PGRI 7 Jakarta school environment. The research results show that teacher communication strategies at SMP PGRI 7 Jakarta have a central role in preventing bullying by implementing a holistic approach. First, build a positive school culture. Second, increase supervision through routine patrols. Third, openness in communication. Fourth, build personal relationships with students. Fifth, build communication with parents through regular meetings. By implementing this strategy comprehensively, teachers at SMP 7 PGRI Jakarta succeeded in creating a harmonious learning environment, free from bullying, and providing maximum support for students\u27 overall development
Impact of Sales Force and Training Hours on Sales Performance: A Case Study of PT. X\u27s Retail Department
Get PDFThis study evaluates how sales staff and training hours affect PT.X\u27s retail sales performance from March 2021 to June 2023. The quantitative time series analysis shows that both variables significantly affect monthly gross merchandise value (GMV), with training hours having a greater effect. The regression study shows that each salesperson and training hour improve GMV by IDR 17,890,000 and IDR 168,189,000. The R ² value of 0.645 emphasises the significance of sales training, as well-trained staff can improve sales outcomes and maintain performance during workforce reductions. Strategic managerial decision-making requires a balanced strategy that prioritises quality training to optimise sales success. Future research should consider additional factors such as market conditions and customer satisfaction for a comprehensive understanding
Pengaruh Kepemimpinan Transformasional, Komunikasi Interpersonal, Dan Kompetensi Terhadap Kinerja Pegawai Dinas Pendidikan Kota Depok
Get PDFPenelitian ini adalah mengenai kepemimpinan transformasional, komunikasi interpersonal, dan kompetensi terhadap kinerja pegawai Dinas Pendidikan Kota Depok. Tujuan penelitian ini adalah untuk menganalisa dan mengevaluasi seberapa besar pengaruh kepemimpinan transformasional, komunikasi interpesonal, dan kompetensi terhadap kinerja pegawai baik secara parsial atau secara simultan. Populasi dan sampel dalam penelitian ini adalah pegawai yang berjumlah 60 orang. Variabel bebas dalam penelitian ini adalah Kepemimpinan Transformasional (X1), Komunikasi Interpersonal (X2), dan Kompetensi (X3) sedangkan variabel terikatnya adalah Kinerja Pegawai (Y). Teknik analisis data pada penelitian ini menggunakan SPSS Versi 25. Berdasarkan penelitian ini uji t pengaruh Kepemimpinan Transformasional (X1) terhadap Kinerja Pegawai (Y) besarnya pengaruh yaitu 0,315 atau 31,5%. Kemudian pengaruh Komunikasi Interpersonal (X2) terhadap Kinerja Pegawai (Y) dengan besarnya pengaruh yaitu 0,330 atau 33,0%. Selanjutnya pengaruh Kompetensi (X3) terhadap Kinerja Pegawai (Y) dengan besarnya pengaruh yaitu 0,325 atau 32,5%. Sedangakan Pengaruh Kepemimpinan Transformasional (X1), Komunikasi Interpersonal (X2), dan Kompetensi (X3) secara simultan terhadap Kinerja Pegawai (Y) adalah 0,377 atau 37,7%
Implementasi Kebijakan Sistem Informasi Terpadu (SITEPU) dalam Pengelolaan Laporan Bulanan Posyandu di Kelurahan Curug Kecamatan Bojongsari Kota Depok
Get PDFTujuan penelitian ini untuk menganalisa dan mengevaluasi bagaimana Implementasi Kebijakan Sistem Informasi Terpadu (SITEPU) Dalam Pengelolaan Laporan Bulanan Posyandu di Kelurahan Curug Kecamatan Bojongsari Kota Depok serta hambatan-hambatan dan upaya-upaya dalam mengatasi hambatan-hambatan tersebut. Penelitian ini menggunakan pendekatan deskriptif kualitatif. Adapun metode pengumpulan data yang digunakan yaitu wawancara, observasi, dan studi pustaka dengan 6 orang informan. Hasil penelitian menunjukkan Implementasi Kebijakan Sistem Informasi Terpadu (SITEPU) Dalam Pengelolaan Laporan Bulanan Posyandu di Kelurahan Curug Kecamatan Bojongsari Kota Depok terlaksana sesuai dengan aturan yang telah ditetapkan. Hambatan-hambatan yang ditemukan adalah adalah kurangnya kemampuan para kader dalam menggunakan aplikasi, kurangnya pelatihan terkait kegiatan yang dikerjakan, dan rendahnya sarana dan prasarana. Upaya-upaya yang telah dilakukan untuk mengatasi hambatan-hambatan ini adalah dengan melakukan pelatihan kepada para kader, melakukan sosialisasi kepada warga, dan meningkatakan sarana dan prasarana
Keputusan Pembelian Konsumen Pada “Warung Sederhana Gang Lebar, Wonocolo, Surabaya Di Kalangan Mahasiswa Uin Sunan Ampel Surabaya
Get PDFWarung Sederhana is an eatery located in Gang Lebar, Wonocolo, Surabaya. Although there are many competitors, “Warung Sederhana remains the top choice among students. This study aims to analyze the factors that influence consumer purchasing decisions at “Warung Sederhana. The method used is a qualitative approach with a case study research type. Data was collected through interviews and observations. The results showed that the main factors that influence purchasing decisions are price, location, food quality, service, and recommendations from friends. Affordable prices and satisfying flavors are the main reasons students choose this shop. This research contributes to understanding consumer behavior in the micro business sector and can be a reference for stall owners in formulating more effective marketing strategie
Pengaruh Cukai Hasil Tembakau, Pendapatan Per Kapita, Produksi Tembakau, dan Konsumsi Rokok Terhadap Pajak Rokok di 15 Provinsi Produsen Tembakau Terbesar di Indonesia Tahun 2016-2019
Get PDFCigarette consumption in Indonesia is increasing every year. In 2018, national cigarette consumption was the highest in the ASEAN region. In 2019, it reached 82.78 (83) cigarettes per week. Even during 2017-2019, expenditure on cigarette consumption was greater than expenditure on rice consumption. However, the steps taken by the Indonesian government such as adjusting the tobacco product excise (CHT) tariff and setting a cigarette tax of 10% of the excise have not been able to reduce cigarette consumption in the country. This study aims to analyze the effect of tobacco product excise (CHT), per capita income, tobacco production, and cigarette consumption on cigarette taxes in the 15 largest tobacco producing provinces in Indonesia in 2016-2019. This study used secondary data obtained from various related agencies and methods of Random Effect Model (REM) or Estimated Generalized Least Square (EGLS). The results showed that the tobacco production variable had a positive and significant effect on cigarette taxes. Meanwhile, tobacco product excise (CHT), income per capita, and cigarette consumption had a positive and insignificant effect on cigarette taxes. Based on the F test, all independent variables in this study simultaneously had a significant effect on cigarette taxes. R- squared value of 0.267094 means that 26.7% of the models in this study can be explained by independent variables, while the remaining 73.3% are explained by other variables outside of thisstudy
Evaluasi Kualitas Hasil Pemeriksaan Pajak yang dapat Dipertahankan di Majelis Banding Banding Pengadilan Pajak pada KPP Pratama Cikarang Utara Kabupaten Bekasi
Get PDFThis study aims to improve the quality of tax audit results that can be maintained in the Tax Court Appeals Panel at the North Cikarang Pratama Tax Office, Bekasi Regency. The background of the problem in this study is the phenomenon of the percentage of Tax Court decisions on the victory of the Directorate General of Taxes being smaller than Taxpayers. This study was conducted using a qualitative descriptive analysis method to describe and explain in detail the existing phenomenon using interview techniques as a supporting instrument. In this study, the researcher used an evaluation theory which includes: effectiveness, adequacy, equity, responsiveness, and precision. The results of the study indicate that the quality of tax audit results at the North Cikarang Pratama Tax Office has not fully met the elements in the evaluation theory, namely effectiveness, adequacy, equity, responsibility and accuracy because not all tax records can be maintained in the Tax Court Appeals Panel. Obstacles in achieving quality tax audit results come from the North Cikarang Pratama Tax Office as the executor of tax audits and from the Taxpayer as the party being audited. The solution taken to overcome obstacles is to optimize the compliance of the committee\u27s role to ensure the quality of tax audit results, improve the quality of tax auditors and provide socialization to taxpayers so that they have a cooperative attitude during tax audits.
Abstrak
Penelitian ini bertujuan untuk mengevaluasi kualitas hasil pemeriksaan pajak yang dapat dipertahankan di majelis banding Pengadilan Pajak pada KPP Pratama Cikarang Utara kabupaten Bekasi. Latar belakang masalah dalam penelitian ini adalah adanya fenomena persentase putusan Pengadilan Pajak atas kemenangan DJP lebih kecil dari Wajib Pajak. Penelitian ini dilakukan dengan menggunakan metode analisis deskriptif kualitatif untuk mendeskripsikan dan menjelaskan secara detail fenomena yang ada dengan menggunakan teknik wawancara sebagai instrumen pendukung. Dalam penelitian ini, peneliti menggunakan teori evaluasi yang meliputi: efektivitas, kecukupan, pemerataan, responsivitas, dan ketepatan. Hasil penelitian menunjukkan bahwa kualitas hasil pemeriksaan pajak pada KPP Pratama Cikarang Utara belum sepenuhnya memenuhi unsur unsur dalam teori evaluasi yaitu efektivitas, kecukupan, pemerataan, responsivitas dan ketepatan karena tidak semua sengketa pajak dapat dipertahankan di Majelis Banding Pengadilan Pajak. Hambatan dalam mencapai kualitas hasil pemeriksaan pajak berasal dari sisi KPP Pratama Cikarang Utara sebagai pelaksana pemeriksaan pajak maupun dari sisi Wajib Pajak sebagai pihak yang diperiksa. Solusi yang diambil dalam mengatasi hambatan adalah dengan mengoptimalkan peran komite kepatuhan untuk menjamin kualitas hasil pemeriksaan pajak, meningkatkan kualitas pemeriksa pajak dan sosialisasi kepada wajib pajak agar memiliki sikap kooperatif saat pemeriksaan pajak
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pelanggan Pada Klinik Gigi Niti Bekasi
Get PDFFrom the phenomenon that occurred at the Niti Dental Clinic Bekasi, Researchers found that the ups and downs of customers in carrying out medical treatment, especially dental treatment, is a problem at the Niti Dental Clinic Bekasi, so that resulting in customer satisfaction which is expected to stabilize the clinic’s income. This research was useful to know the quality of servis and price on customer satisfaction at Niti Dental Clinic Bekasi. The type of research carried out utilized descriptive quantitative. The population in the research carried out were patients who visited for dental treatment at Niti Dental Clinic Bekasi. The sample used was 127 respondents using purposive sampling technique. The analysis tool utilized multiple linear regression. The result of the research determined that the result of t-test service quality for a number of hypotheses testing findings for service quality variables showed that the t-count value exceeded the t-table (9.464>1.657) with a significance level of 0.000<0.05, so that Ho was rejected, and Ha was accepted. The result of the simultaneous test of the service quality and price variables showed that the F-count value exceeded the F-table (232.741>3.07) with a significance level of 0.000<0.05. So, it can be concluded that the variables of service quality and price simultaneously had a positive and significant influence on customer satisfaction of 82,6%
Komunikasi Inovasi Dalam Pelayanan Publik Kecamatan Beji Kota Depok
Get PDFThis research aims to analyze and understand the application of innovative communication in public services in Beji District, Depok City. A qualitative approach was used with data collection methods through interviews, observation and documentation studies. The collected data was analyzed systematically to gain an in-depth understanding of relevant aspects of innovation communication in the context of public services in Beji District. The research results show that there are several innovative communication initiatives that have been implemented in public services in Beji District, such as the use of social media, mobile applications, and providing information online. This innovative communication helps increase accessibility, transparency and public participation in obtaining information and utilizing public services. However, there are challenges that need to be overcome, such as the lack of public awareness of these innovative initiatives. Therefore, further efforts are needed to increase public understanding and participation in the communication of innovation in public services. This research makes an important contribution to the understanding of innovation communication in the context of public services at the local level and can be a basis for the development of more effective communication strategies in the futur
The Influence of Price and Brand Image on Purchasing Decisions for Contemporary Segarkhan Ice Drink in Central JakartaThe Influence of Price and Brand Image on Purchasing Decisions for Contemporary Segarkhan Ice Drink in Central Jakarta
No full textCurrently, drinking contemporary Drink is not just enjoying the dish but also enjoying the atmosphere of the contemporary Drink shop. Now contemporary Drink shops can be used to meet with friends, hold work meetings, do assignments or just fill in spare time. The trend of drinking contemporary Drink has penetrated the city of Jakarta, especially North Jakarta. Of the many contemporary Drink shops in North Jakarta, Segarkhan Ice Drink is one of them. This research was conducted with the aim of analyzing the effect of price and brand image on purchasing decisions (a case study on Segarkhan Ice Drink, Jakarta). The variables in this study consist of price and brand image as the independent variables and purchasing decisions as the dependent variable. This research uses quantitative methods. The population in this study were visitors to contemporary Segarkhan ice drink in March 2024 with a total of 4,372 visitors. The sample was determined using the slovin formula and a total of 190 people were obtained, so the respondents used in this study were 190 people. The sampling technique used was non- probability sampling in the form of purposive sampling. Testing the data using multiple linear regression analysis. T test and F test. The price variable has a positive and significant effect on purchasing decisions, with a regression value of 0.834, t test of 6.667>1.190 Sig. 0.00 <0.05 and the coefficient of determination is 0.714 or 71.4%. The brand image variable has a positive and significant effect on purchasing decisions, with a regression value of 0.782, at-test of 5.142> 1.190 Sig.0.00 <0.05 and the coefficient of determination is 0.665 or 66.5%. Simultaneously price and brand image have a positive and significant effect on purchasing decisions, the f test is 115.151> 2.70 Sig. 0.00 <0.05 with a coefficient of determination of 0.779 or 77.9%