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Consumer perspectives on interventions to combat fraudulent product returns in omnichannel fashion retail
Get PDFPurpose: The expansion of online shopping aligned with challenging economic conditions have contributed to increasing fraudulent retail product returns. Retailers employ numerous interventions typically determined by embedded perspectives within the company (supply side) rather than consumer-based assessments of their effectiveness (demand side). This study aims to understand how customers evaluate counter-fraud measures on opportunistic returns fraud in the UK. Based on the Fraud Triangle and the Theory of Planned Behaviour, we develop an empirically informed framework to assist retail practice.
Design/methodology/approach: We collected 485 valid survey responses about consumer attitudes regarding which interventions are effective against different types of returns fraud. First, a principal component section evaluates the policies' effectiveness to identify any policy grouping that could help prioritise specific sets of policies. Second, cluster analysis follows a two-stage approach, where cluster size is determined, and then survey respondents are partitioned into subgroups based on how similar their beliefs are regarding the effectiveness of anti-fraud policies.
Findings: We identify policies relating to perceived effectiveness of interventions and create customer profiles to assist retailers in conceptualising potential opportunistic fraudsters. Our product returns fraud framework adopts a consumer perspective to capture the perceived behavioural control of potential fraudsters. Results suggest effectiveness of different types of interventions vary between different types of consumers, which leads to the development of managerial implications to combat the fraud.
Originality/value: This study is unique in assessing the perceived effectiveness of a range of interventions based on data collection and advanced analytics to combat fraudulent product returns in omnichannel retail
Policy Implications of Cognitive Biases at Different Entrepreneurial Stages Leading to Action-intention Gap: A Conceptual Model
No full textIn The Garden: Giggles In The Greenery
No full textTouring Screening and exhibition - In The Garden: Giggles In The Greenery a Graphic Anthology of New Works by 12 International Artists collectively
The graphic anthology Anima Mundi inaugural book explores inter-species communication between humans, plants, fungi, and minerals. Anima Mundi’s books are artefacts that draw viewers’ attention to the diverse and wonderful life within the more-than-human world. The protagonist, Seraphina, who travels the Four Kingdoms, represents open-minded curiosity and respect when encountering other life forms. As we navigate an era dominated by information saturation, a mental health crisis, and pressing environmental issues, we urgently need to reimagine our relationship with nature. ‘In The Garden’ explores entheogenic plants and their potential to expand consciousness. Every plant featured in the book has a rich history of medicinal and ritual use. These plants have enabled humans to probe the mysteries of consciousness, bridging human experiences with a greater sense of the Spirit and facilitating our recognition, acceptance, and engagement with the more-than-human world.
52-page graphic book and an animated short film, featuring work by YU SUN, ANDREW ALEXANDER, KIM NOCE, BEN THOMPSON, SOFYA BAYCHUK, ALA NUNU, DAL PARK, CHRISTOPHER RAINBOW, MO RIZA, ELEANOR MULHEARN, ANNA FIRTH and DOMINICA HARRISON.
Initiated, curated and realised by DOMINICA HARRISON
Risograph-printed in 4 colours on 100% recycled 160gsm and G F Smith Colorplan paper.
With support from MANCHESTER METROPOLITAN UNIVERSITY AND UNIVERSITY OF ARTS LONDON
Exhibition, Screening and talks
24/09/14 : Wednesday 11th – Saturday 14th September : Exhibition of Original Prints / Saturday 14th September, 5pm. Book Launch & Film Screening: @livrariaexclamacao : Porto, Portugal
24/09/26 : Thursday 26th September, 7pm. Book Launch & Film Screening : @ad_england : Manchester, UK
24/10/09 : Wednesday 9th October, 7pm. Book Launch & Film Screening : @goshcomics : London, UK
28/10/24: Accelerate Session: Sustainable Practice talk with Kim Noce, Lauren Orme. Lewis Heriz and Dominica Harrison for Animate Projects, Cardiff, UK
24/11/12 : Thursday 12th November, 6.30pm, Public Talk and screening, London, University of the Arts London
24/11/21 : Thursday 21st November, 8pm Screening “Planet Positive Animation” Cardiff Animation Festival, Cardiff UK
28/11/24 – 08/12/24 : Exhibition of prints and screening of the animated film during the Ink & Imagination Festival @inkandimaginationfestival: Bolton, UK
07/12/24: Saturday 7th Dec, 7pm. Book Launch & Film Screening / Saturday 7th – Sunday 15th Exhibition of Original Prints : La Beta @betasaxifraga : Angouleme, France.
25/12/24: Wednesday 25th Dec 6pm. Book Launch & Film Screening. Joined presentation with @sputnikatpress. Venue: Bar Delai Kulturu, Moscow, Russia.
25/1/25 Saturday 25th Jan 7.30pm. Book Launch & Film Screening. Joined presentation Kino Durchsfenster Kreutziger Straße, 18, Berlin-Friedrichshain Berlin Germany
23/1-16/2/25 Exhibition – All that is solid: the third Animate OPEN – at QUAD , Derby U
Wound Dressing Based on Silver Nanoparticle Embedded Wool Keratin Electrospun Nanofibers Deposited on Cotton Fabric: Preparation, Characterization, Antimicrobial Activity, and Cytocompatibility
Get PDFWool keratin (WK) protein is attractive for wound dressing and biomedical applications due to its excellent biodegradability, cytocompatibility, and wound-healing properties. In this work, WK-based wound dressings were prepared by depositing WK/poly(vinyl alcohol) (PVA) and silver nanoparticle (Ag NP)-embedded WK/PVA composite nanofibrous membranes on cotton fabrics by electrospinning. Ag NPs were biosynthesized by reduction and stabilization with sodium alginate. The formed Ag NPs were characterized by ultraviolet−visible and Fourier transform infrared (FTIR) spectroscopy, and their size was determined by transmission electron microscopy and image analysis. The formed Ag NPs were spherical and had an average diameter of 9.95 nm. The produced Ag NP-embedded WK/PVA composite nanofiber-deposited cotton fabric surface was characterized by FTIR and dynamic contact angle measurements, and the nanofiber morphologies were characterized by scanning electron microscopy. The average diameter of the nanofibers formed by 0.1% Ag NP-embedded WK/PVA solution was 146.7 nm. The antibacterial activity of the surface of cotton fabrics coated with electrospun composite nanofibers was evaluated against the two most common wound-causing pathogens, Staphylococcus aureus and Pseudomonas aeruginosa. The cotton fabric coated with 0.1% Ag NP-embedded WK/PVA nanofibers showed very good antibacterial activity against both pathogens, and 3-(4,5-dimethylthiazol-2-yl)-2,5-diphenyltetrazolium bromide (MTT) assay results showed good cytocompatibility against L-929 mouse fibroblast cells. However, the increase in Ag NP content in the nanofibers to 0.2% negatively affected the cell viability due to the high release rate of Ag ions. The results achieved show that the developed wound dressing has good potential for wound healing applications
Report: Laura Misch x holobiont
Get PDFThis report outlines and evaluates the work my collective, holobiont, did with the musician Laura Misch. We looked at her music practice to identify ways to embed ecological, social, cultural and economic sustainability into her creative process and outcomes
Artist talk
No full textArtist talk with Peter Ashton Jones, Chris Bucklow, Mick Finch and Derrick Harris
Divided Desire. Notes on Youngjoo Cho’s Full time-double, Writing my body, and Three breaths
Get PDFCommissioned essay on YoungJoo Cho’s experiments with the remediation of her experiences of maternity, of postpartum life and of care labour into installation, drawing, performance, and score in the works 'Full time double', 'Writing my body' and 'Three breaths'
Data and Doctor Doom: An Empirical Approach To Transmedia Characters
No full textThis book defines a straightforward way to analyse fictional characters through data. It shows how a data-led approach can produce rich analyses of characters, their surrounding storyworlds, and their authors across time and different types of media. It uses the Marvel Comics’ character, Doctor Doom as its main case study, and demonstrates the advantages of this approach by comparing the results to those taken from a survey of fan attitudes. It also uses the methodology to analyse the differences between the American and British characters who share the name "Dennis The Menace". Finally, it offers a range of further uses for the tool. All datasets and tools are made available to download, so that other researchers can use the methodology and compare their own results to those generated in the book
Non-Aligned Pressure Points
No full textAn exhibition and a performative re-enactment of the Museum of Yugoslavia Archive (with Siniša Ilić and Bojan Ðorðev.
Non-Aligned Pressure Points is a collaboration between the Museum of Yugoslavia (Curators of the Modern and Contemporary Art Collection Aleksandra Momčilović Jovanović and Simona Ognjanović), United Artist’s Labour (Dragan Jovović, Siniša Ilić and Bojan Đorđev), Ben Cain (Artist/Teacher Central Saint Martins/London Metropolitan University/ISIA Urbino), and Tina Gverović (Artist/Course Leader Sculpture, Camberwell College of Art). The project is supported by Research at Camberwell, Chelsea and Wimbledon Colleges of Art, University of the Arts London
Ecological functional near-infrared spectroscopy in mobile children: using short separation channels to correct for systemic contamination during naturalistic neuroimaging
Get PDFSignificance
The advances and miniaturization in functional near-infrared spectroscopy (fNIRS) instrumentation offer the potential to move the classical laboratory-based cognitive neuroscience investigations into more naturalistic settings. Wearable and mobile fNIRS devices also provide a novel child-friendly means to image functional brain activity in freely moving toddlers and preschoolers. Measuring brain activity in more ecologically valid settings with fNIRS presents additional challenges, such as the increased impact of physiological interferences. One of the most popular methods for minimizing such interferences is to regress out short separation channels from the long separation channels [i.e., superficial signal regression (SSR)]. Although this has been extensively investigated in adults, little is known about the impact of systemic changes on the fNIRS signals recorded in children in either classical or novel naturalistic experiments.
Aim
We aim to investigate if extracerebral physiological changes occur in toddlers and preschoolers and whether SSR can help minimize these interferences.
Approach
We collected fNIRS data from 3- to 7-year-olds during a conventional computerized static task and in a dynamic naturalistic task in an immersive virtual reality (VR) cave automatic virtual environment.
Results
Our results show that superficial signal contamination data are present in young children as in adults. Importantly, we find that SSR helps in improving the localization of functional brain activity, both in the computerized task and, to a larger extent, in the dynamic VR task.
Conclusions
Following these results, we formulate suggestions to advance the field of developmental neuroimaging with fNIRS, particularly in ecological settings