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A Descriptive Research of drivers and stumbling blocks in the Sustainable supply chain: (Specially focused on the Indian Automotive Industries).
No full textThis study outlined the main drivers and barriers of sustainability in the supply chain in the context of the automobile industry. For the profound understanding of how these practices are implemented, scholar proposed two research objectives to understand the measures that companies have taken on implementing sustainability and how farther are their implementation of different sustainable practices. This study involved five automobile companies with operations in different cities of India. After systematic investigation of current literature in sustainable supply chain management, scholar noticed that there is a gap in research since there are significantly fewer studies on the drivers and barriers for the implementation of the sustainable supply chain. To achieve the objectives, the scholar selected qualitative research approach. By using a qualitative research technique, the scholar focused on getting complete information related to the sense of different firms’ employees, such as purchasing manager or head engineer. With the help of semi-structured interviews, scholar obtained a thorough understanding of the drivers and barriers that firms face when an attempt to implement sustainable practices. The results of the study disclosed that there are various motivators and barriers to sustainable supply chain implementation. Stakeholders such as customers and government were referred to by participants as driving forces for the association of sustainable practices in the automobile firms. Government policies and regulations are a powerful driver for enhancing sustainable practices for firms. However, the lack of policies may diminish the pace of sustainability. To be competitive in the global market, sustainable relations with all kinds of internal and external stakeholders is essential when implementing sustainability in the automotive supply chain
How can German Fashion Retailers Improve their Consumer Service to Meet the Ever More Demanding Consumer`s Expectations in the Digital age?
No full textThis dissertation outlines the problems and change of the German fashion retailers. Therefore, the digitalization is necessary for retailers to survive. However, they have difficulties to implement it in the right way. Moreover, the consumer shopping behaviour is different before and after the Covid 19 lockdown. Therefore, the retailers need to reach the target groups with the right service activities. However, the literature does not indicate which target group prefers which service activity, so that every fashion retailer can know how to satisfy the customer needs. This alludes to the objective of this study to optimize the service in German fashion retailers with the right Omni channel activities and effective instore technologies by focusing on the shopping behaviour before and after Covid 19 of the different target groups and types of retailers. The theoretical background refers to the literature in the fields of consumer behaviour, consumer service, Omni channel, instore technologies and Covid 19. The conceptual framework, which is based on the literature, focuses on the influence of Covid 19 on the consumer shopping behaviour. Moreover, the influence of the target groups on the Omni channel as well as instore technologies to optimize the service is mentioned. The findings are based on the literature review and a quantitative survey of 385 German consumer. The survey was analysed with cross tables and the Anova to find out the statistically significance between the target groups. Therefore, the likelihood of each target group according to different instore technologies and Omni channel activities for German fashion retailers were the new findings. In more detail it can be said that the e- coupons, self-checkouts and digital loyalty cards are the only technologies that the different target groups of the German fashion consumer like. The findings of the shopping behaviour before and after Covid 19 alludes to the point that Omni channel activities are more important since more people buy online and the majority like to buy offline and online. The different Omni channel activities as information search, inspiration search, delivery options between offline and online channels were tested to find out which target group likes, which options. Finally, retailers can use these findings to implement new technologies and reach each target groups in the right way
Exploring the Impact of Commercial Sponsors on Spectator’s Satisfaction of the Euroleague Basketball.
No full textoai:go.griffith.ie:123456789/238The main purpose of this dissertation is to explore the link between spectator’s satisfaction and sponsors of the Euroleague Basketball (EB) with special focus on social identity theory. The problem statement relies on understanding how the Henri Tajfel and John C. Turner's, (1979) social identity theory shapes sponsorship effectiveness of the EB in light of the satisfaction levels of spectators when attending live games. The approach of this exploration research was taken from a deductive point of view and it is interpretivist in nature. The research design is conducted using the triangulation method which combines both qualitative and quantitative data. Qualitative data was gathered conducting a Content Analysis of social media platforms using NVivo and an in-depth individual (IDI) interview. Quantitative data was gathered conducting a survey using a non-probability sampling based on the purpose of the research and the conceptual framework. The survey was distributed via Facebook in three major EB groups and resulted in 66 participants. Findings showed that positive spectator’s satisfaction involving positive game satisfaction and service quality influence brand recognition and awareness, revisit intentions and purchasing intentions. High team identification levels influenced brand recognition and awareness, revisit intentions and it significantly influenced purchasing intentions regardless of game satisfaction and service quality. While this analysis lacks strong conclusions, since the work is exploratory and interpretative, the data focused on presenting every element of the conceptual framework developed with respect to the research objective and can be used for future studies to further extend the research in this context
Green Supply Chain Model: Overview, Issues and Impact of Green Supply Chain Management in India.
No full textThe research has helped me with more insight of Green supply chain management in India. In the research the Green supply chain model is discussed also includes the impact it has on the organisations, the issues and challenges associated with the implementation of Green supply chain management in different industries. The key outcome of the research can improve the entire business and improve environmental components. The research study is an evidence that Green supply chain model is a sustainable model that can be adopted by the supply chain operations of the business industries in India for achieving better economic and social benefit. Data collection has also been conducted with appropriate research approaches and based on the data collected the relevant findings have been drawn and has been linked with the objectives of the research in the last chapter
Impact of Corporate Governance Practices on Employee Commitment in the Nigerian Banking Sector.
No full textThis study evaluates the effect of corporate governance practices on employee commitment in Nigeria banking sector. Survey research design was adopted wherein questionnaire was used as a tool for data collection. The population of this study comprised of the entire employees of Nigeria banking sector while a sample size of 1,450 employees was utilized. However, out of 1,450 questionnaires distributed to respondents, 358 was returned (24.7% response rate) and thus utilized for the purpose of this study. The data collected was analysed using descriptive statistics, simple percentages, mean, standard deviation and One-Way ANOVA. The findings revealed that employees are satisfied with the instituted recruitment and selection policy; financial reward is the most important factor underlying employees’ motivation while training programs are mostly held yearly on the basis of employees’ experience and expertise in performing their job function. Also, age and years of experience were significant factors determining the motivation element of employees while training programs are regularly held in consideration to employees’ level of experience. The study recommends that the recruitment policies, training duration and motivation incentives of employees should be constantly reviewed while a sound control mechanism should be instituted to checkmate the commitment of employees. Lastly, there should be further qualitative studies to obtain extra in-depth human view of the situation while more deductive studies should be conducted on larger sample sizes to include all the banks in Nigeria
The Impact of Taxation on Small Medium Enterprises.
No full textThe study aims to explain the taxation system in small medium enterprises. This study reports the results of tax policies and rates, and relationship between the government support of small medium enterprises. This research includes the comparison between small medium enterprises and multinational companies. To explain the effect of tax related activities on small medium enterprises. To explain further, primary data has been collected through online survey. Moreover, it explains by case study to understand the effect of tax on growth of small medium enterprises. The role of digital economy in Ireland. Tax variation on company size’s and years of business. The results indicated that the tax policies has great impact on growth of small medium enterprise. The government support for business plays vital role as small medium enterprises has significant contribution in Irish economy. However, the research and limitations and further recommendations for future research. In addition, this research highlights the need of different tax rates for small medium enterprises as compare to multinational companies
An Analysis on the Assessment and Reporting of Adverse Drug Reactions in Tertiary Hospitals in Lagos State, South-West Nigeria.
No full textDue to repeated occurrence of serious, unexpected ADR over the years, lots of professionals and public attention has been drawn to ADRs, and this has led to more focused attention on drug safety surveillance system. ADR incidence is associated with high rate of morbidity and mortality and this incidence cut across all age groups with a large number of hospitalisation, and huge financial burden on Nigeria healthcare system and the society. Unfortunately, the assessment, monitoring, and reporting system of ADR in Nigeria healthcare system still have lots of room for improvements, especially with the involvement of tertiary hospitals in Nigeria. Due to the above-stated problems, the assessment and analysis of ADR are critical to promptly detect the likely safety and security issues that might be associated with medicinal products; hence this research aims to analyse assessment and reporting of ADR in Tertiary Hospitals in Lagos State, South-West Nigeria”. The purpose of this research is to identify bottlenecks and loopholes in the system that hinders effective ADR practice in tertiary hospitals in Lagos state Nigeria. The research involved major stakeholder of pharmacovigilance activities which includes; HCPs (Doctors, Nurses, and pharmacists) and patients of tertiary hospitals. It aims to interact with HCPs to determine their perception towards direct patient reporting of ADR. Also patients were considered in the study to determine their level of awareness/knowledge towards ADR reporting. The primary data was collected using an online survey and phone interview. The survey was targeted at 450 participants, and a total of 405 respondents were obtained in return in which 270 were patients, and 135 were HCPs (doctors, nurses, and pharmacists) recording a response rate of 90%. For the interview, 12 people were scheduled to be interviewed but 6 responses were obtained in which 2 were doctors, 2 were nurses, and 2 were pharmacist recording a response rate of (50%). From the analysis conducted a significant number of the HCPs participants have basic understanding of ADR but have no knowledge of causality assessment and they established that they are not sufficiently trained on how to assess and report ADR. Several bottlenecks such as lack of knowledge/awareness, lack of feedback from NPC, unavailability of ADR reporting forms, insufficient staffs, cumbersome procedures, and excessive workload were established as most challenging issues. However, a highly significant number 92% are willing to update their knowledge on ADR practice and opted to make it a mandatory obligation to help resolve underreporting issues faced by the country. A significant number of Patients participants established they are not familiar with ADR and the importance of reporting, while the HCPs also acknowledge that they are not aware that patients can report ADR directly neither do they think it is a good idea because they are of the perception that patients can’t generate a valid/quality ADR reports. Creating more awareness for both HCPs and general public, organising frequent training, workshop and seminars to update the knowledge of HCPs, providing adequate resources, incorporating ADR module into the curriculum of HCPs both during their undergraduate and orientation program when newly employed, establishing an active pharmacovigilance centres in tertiary hospitals to help monitor and guide ADR practice, educating and encouraging patients on ADR reporting and it is importance, are sustainable recommendations that will improve ADR practice and contribute invariable to pharmacovigilance system in Nigeria
The Impact of Servicescapes on Customer Satisfaction: A Study on African Service-Based Small and Medium-Sized Enterprises (SMES) in Ireland.
No full textThe objective of this study was to investigate the impact of servicescape (the physical environment of a business) on customer satisfaction amongst African service-based SMEs. Servicescape is an essential part of a business as it accentuates the experiences a customer has while receiving a service, this further leads to satisfaction or dissatisfaction. As such, the servicescape need to be properly constructed taking into cognisance the physical dimensions (lighting, spatial, ambient, scent, music etc), the social dimensions (crowd control) and the natural dimensions (supporting relaxation). This study also considered the impact of the COVID-19 pandemic which revised servicescapes to adhere to government regulations on social distancing. The study adopted the qualitative research methodology which uses non-numerical forms of data and analysis. Data was collected through the conduct of interviews with five (5) owners of African service-based SMEs and five (5) customers of these SMEs. Data was analysed using the thematic format, themes where was based on the research objectives. The study discovered that the use of the several dimensions of servicescape (physical, social and natural dimensions) by African service based SMEs resonated positively with customers thus keeping them satisfied and loyal to the business, furthermore the revised servicescapes due to the COVID-19 pandemic had both positive and negative effects on customer satisfaction, for some customers the revised servicescape enhanced their trust and loyalty to business as they had a feeling that the business owner was mindful of their health and safety, while to other customers the revised servicescape reduced the level of social interaction thus reducing the satisfaction gained whenever they visited such SMEs. The study recommends that considerations should be given to physical, social, and natural dimensions when constructing a servicescape. In addition, business owners should consider gender of their target market, when implementing servicescapes as what constitutes customer satisfaction and experience differs across gender lines. In addition, business owners should consider cushioning the effect of the strict Covid-19 guidelines on customers
An Evaluation of Leadership Skills on Organisational Performance in Financial Firms in Ireland.
No full textThe objective of this study was to evaluate the impact of leadership on organisational performance, by critically accessing those leadership skills that make a leader successful from the employee perspective. The study focused on the financial sector in Ireland, because of its importance in contributing significantly to the Ireland economy, leadership in the sector is therefore paramount for the overall success of the sector. The study adopts the qualitative method of research which collects data from the conduct of interviews, seven (7) interviews were conducted with employees of several firms in the Irish financial sector. Analysis was done using the thematic process as provided by Braun and Clark (2006). From the analysis it was discovered that leadership skills that related to Interpersonal skills(Ability to motivate, interact and communicate) Expertise, and experience, Cognitive and strategic thinking skills were skills that made leaders successful, further a leaders ability to communicate required results and train staff to handle certain responsibilities themselves were essential for employee productivity as this skills stimulated employees to work more for the organisation. Also, leadership ability to provide non-material motivations and exemplary leadership was significant in keeping employees loyal to the organisation. The study thus discovered that leadership skills was essential for organisational performance, hence the study recommends that leaders should adequately take time to acquire and learn leadership skills as it will aid in enhancing employee commitment and the general success of their organisations
The Impact of Annual Report Transparency and Readability on the Use of Business Failure Prediction Models.
No full textThe study aims to explain if the transparency and readability of the information released in the annual report affect the use of business failure prediction models. This study reports the results of an examination of the relation between the information transparency and readability in annual reports, on the use of business failure prediction models. Specially, this research aims to explain if the transparency and readability of the information released in the annual report affect the use of business failure prediction models. To explain this relationship, this study tested several hypotheses by using a correlation and a multiple regression analysis based on the primary data collected from a sample of 155 professionals using survey method. Some of the findings of this research indicate the following: (1) annual report transparency is significant correlated to the use of business failure prediction models; (2) annual report readability is not significant correlated to the use of business failure prediction models; (3) the transparency and readability of annual reports are significantly correlated; (4) the transparency and readability in the annual reports are not significant to explain changes in the use of business failure prediction models; (5) improvements on transparency, disclosure, the presentation of the financial statements or complementary information in annual reports could increase the business failure prediction. The results indicated that the studied variables together do not affect the use of business failure prediction model. Nevertheless, transparency and readability are correlated, but the correlation is weak as there could be other variables involve. Some of the suggested other variables were identified in this study. However future research is recommended. Moreover, as cases of business failure continue to be common across the world, future research on this topic is recommended in order to understand the variables that could improve the business failure prediction based on the information disclosed by companies given that the current literature do not fully assess this problem. In addition, this research highlights the need to define a standardize measure of information transparency and readability