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[[alternative]]The effectiveness of using Digital Media in training for visuospatial perspective-taking and decision-making in Boccia.
[[abstract]]地板滾球是講求戰略和精準的運動。選手除需擁有好的投擲技巧以確保精準度外,更需要正確洞悉雙方面臨的球局,並以正確的解球策略,以提高致勝率。 致勝率的提昇,除了不斷練習外,是否還能出現其他更具效能的訓練方式?本研究基於客觀數據與既有影音資料分析,透過滯後序列分析法,萃取出優秀國際地板滾球選手核心知識與用球策略,分析出3 種常見發球方首球球型,並透過滯後序列分析法,系統性找出解球方之最佳解球行為模式,讓學習者能藉由有效的訓練方案或數位媒體輔助訓練計畫,內化這些策略知識,並於賽事中在面對球局 (視覺觀點取替)時,且能採取合適而正確的策略。實驗結果顯示結合數位媒體設計有效的訓練內容與方法,確能協助選手提昇解球策略能力,以達到協助選手提昇致勝率的目的。[[abstract]]Boccia is a game that needs strategic and precisely throw. Good boccia players not only have excellent throwing skills but also use them in a appropriate timing and sequences to cope with the dynamic changing of the game to increase the winning probabilities. They also have good visuospatial perspective taking ability from the point of oppoent’s view, so they can attack or defense the game in advance. By analyzing two internationl boccia competitions that were held at 2019, this study identified three types of first balls that go after the Jack. In addition, the appropriate solving strategies of these three ball types were found by using the lag sequential analysis, respectively. Not only these strategic throwing know-hows, but also the training materials of visuospatial perspective taking were leaning by subjects in the form of digital media. The experimental results show that the group receiving the digital media treatment improves their stragetic throwing skills and the visuospatial perspective taking ability
[[alternative]]A Study on Caregivers’ Stress, Emotional Labor and Leisure Coping
[[abstract]]社會長期照顧需求日益增加,一直是高齡化社會中的一項重要議題。截至110年為止,台灣約有82.5萬名身心障礙、失智與失能者有照顧需求,估計約數百萬名家人連帶受到影響(家庭照顧者總會,2021),照顧工作需求也因此衍生出許多社會問題。針對這項議題,並考量台灣現階段社會背景,本研究所探討之目的為照顧者面臨哪些壓力源、照顧者的情緒勞務展現情形以及休閒調適之因應。本研究採質性研究取向之深度訪談法,以三位50歲以上、擁有3年以上照顧經驗的照顧者作為研究對象。研究結論如下:一、照顧者壓力源之歸納情況:當照顧者面臨「非照顧者」的旁觀者效應及干擾介入、未能規劃好長期照護所需的人力與費用分配等問題時,其心理負擔與壓力提高;家庭之間也可能產生「推托不理」的情況,故照顧者需要一個能夠分擔照顧責任的「責任分攤」家庭援系統。二、照顧者情緒勞務展現情形:當照顧者發自內心關愛他人時,其產生的正面情緒可以去改變負面情緒。三、照顧者休閒調適:照顧者若有務農、園藝等日常活動,就能獲得短暫的喘息時間,對於壓力具有緩衝效果,也能透過宗教信仰力量轉念以處理負面情緒。 [[abstract]]The increasing demand for long-term care in today’s society has always been one of the most important issues of an aging society. As of 2010, about 825,000 people with disabilities, dementia, and disabilities in Taiwan had care needs, and millions of family members were affected accrordingly (Taiwan Association of Family Caregivers, 2021). In this case, the huge demand for care work has led to many social problems. Regarding this issue, the research attempts to delve into the following issues based on the current social conditions in Taiwan: 1. the sources of caregivers’ stress; 2. the definition of emotional labor and its related studies; 3. the definition of leisure adjustment and its related studies; 4. the analysis of caregivers' emotional labor and leisure adjustment. This research adopts qualitative research method, and the researcher conducted “in-depth” interviews with three research participant who are all over age 50 and have been caregivers for over 3 years. The research conclusion is as follows: 1. the sourcse of caregivers’ stress: caregivers feel pressure when they are faced with problems, such as (1) when “non-caregivers” intervene and cause the bystander effect; (2) when the family fails to finanace for the long-term care needs or doesn’t have a clear division of responsibilities withing a family. At the same time, it’s mportant for a family caregiver to have a supportive family to provide assistance. 2. Caregivers' emotional labor: when caregivers care for care recipients from the heart, caregivers experience positive emotions that help undo negative emotions. 3. Caregiver’s leisure coping: caregivers have a chance to get a short respite if they have other activities aside from care work, e.g. farming and gardening; caregivers can seek "spiritual support" through religion to deal with negative emotions
[[alternative]]Discussion on the Application Practice of Core Service and Relational Rights and Interests Based on Customer Value Proposition-Taking “Walking in the Jhongsing New Village” as an Example
[[abstract]]中興新村是臺灣實施的第一個都市計畫,整體空間與配置是當時都市發展之先例,成為台灣最早且最具代表性,具有「花園城市」之概念(國家發展委員會,2023)。過去鮮少有中興新村相關顧客價值主張之研究,透過慢遊停留台灣的歷史聚落以及特殊的省府文化,透過眼睛看見中興新村,更以美食的嗅覺、手的觸覺和耳朵的聽覺,透過感官重新認識美好歷史的悠閒生活。以歷史藝術建築,增加遊客的個人價值,透過省府散策遊程計畫,將中興新村故事創新化,提供多元遊程,體驗深度旅遊,為顧客權益帶來更高的顧客體驗價值感。透過深度訪談在地人士,本研究目的探討過往經驗對顧客關係管理內涵與顧客價值定義;並以在地人士過往經驗對顧客價值的類型與遊客的價值觀點。本研究訪談中發現,以顧客權益實務作法以品牌權益了解省府日常散策品牌知名度作法、以價值權益了解省府日常散策自成立以來為中興新村帶來實用性價值,以關係權益訪談省府日常散策自成立以來為中興新村帶來認同計畫、社群建立計畫及顧客特別對待作法,其中品牌知名度作法省府日常散策,對中興新村帶來的就是一個新創新團隊,串聯12家店家打響店家品牌知名度,搭配省府散策的深度旅行,帶給顧客來實際體驗當地美食文化及導覽活動;在辦市集方面,如轆轆市集,可再增加更多不同樣貌的手做體驗活動。在認同感計畫,省府日常散策透過活動,讓大家願意重新親近中興新村,願意聽中興新村的故事,去認同中興新村的一些歷史價值。他在村子裡面辦了很多小型活動比如活化老宿舍手作的體驗活動,而專業導覽活動,讓別人越來越覺得說中興新村這塊土地或者說這裡的文化資產是有保護的價值、有留存的價值,有保護的必要性,那我覺得以這樣子來講的話,等於是說,也讓這些顧客對中興新村產生了一個環境上的認同,跟歷史定位上的認同。[[abstract]]Nantou New Village, Taiwan's pioneering urban project, exemplified the "garden city" concept (National Development Council, 2023). Limited research on its customer value proposition exists. Using sensory engagement, history, culture, taste, touch, and sound were integrated to enhance the experience.Historical architecture heightened visitor value. A new provincial wandering plan reshaped Nantou New Village's narrative, offering diverse travel and enriching experiences. Interviews with locals revealed insights into customer relationship management and value definitions, aligning with visitor perspectives.Noteworthy practices emerged: brand equity boosted brand awareness, value equity emphasized utilitarian worth, and relationship equity fostered identity-building. Initiatives like brand awareness efforts elevated shop recognition. Immersive wandering experiences showcased local culture. Market events like "Lu Lu Market" offered hands-on engagement.Identity-building initiatives bridged people to Nantou New Village, affirming historical value. Dormitory revival and guided tours conveyed cultural preservation. This affirmed environmental and historical identity, fostering connection among customers
[[alternative]]The Study on the Effects of Miaoli Liyutan Reservoir toward Agriculture and Development of Nearby Tourism and Recreation
[[abstract]]臺灣的水庫共有21座,其中鯉魚潭水庫為屬灕槽水庫之一,水庫多元化的功能,具有灌溉、防洪、發電、民生與工業用水、觀光資源等功能。農田灌溉面積約4,500公頃,另以每日70萬噸水供大臺中地區公共給水之用途,並兼具有觀光遊憩之主要標的,也因此帶動鄰近卓蘭鎮、大湖鄉及三義鄉休閒旅遊的發展商機。本文探討瞭解鯉魚潭水庫對地區農作物及休閒產業發展趨勢,鄰近鄉鎮觀光遊憩發展聚落及水質水量影響程度,透過文獻分析及深度訪談進行研究,研究結論為:鯉魚潭水庫除供給民生用水為主要標的之外,對於農業生產中也具有舉足輕重的角色地位,水庫開發後,因地勢關係使得部份地區農田無法自然引灌,必須藉由抽水方式灌溉農作物,水庫集水區內水質為之清徹潔淨,但因果園密集度高,大量使用農藥及化學肥料,造成水質優養化程度的提高,但隨著年輕人愈來愈多返鄉從農,對於整體環境生態維護較具有相對知識與觀念,更能營造出友善的自然環境。在卓蘭、大湖及三義等地區擁有許多觀賞性佳的觀光休憩景點,名山大川,文物古蹟,民俗風情皆具有吸引遊客前來一遊必經之地,社區居民須藉由產值效能提升並以多角化的經營策略,廣設農民市集場所結合在地小農,提供社區網路行銷及品牌的宣傳,促進觀光產業活化機能,因環繞著水庫四周青山綠水,遠眺寬闊的湖光山色,水庫角色的功能扮演著與觀光休憩結合重要的指標性。[[abstract]]There are 21 reservoirs in Taiwan. The Liyutan Reservoir is one of the reservoirs under the Off-Site Reservoir which have a variety of functions available, including irrigation, flood control, power generation, supplying water for people and industry, and providing tourism resources. The area of irrigated farmland covered is approximately 4,500 hectares. In addition, the 700,000 tons of water per day can be used for public water supply in the Greater Taichung Area, and the reservoir can also be used as a major tourist attraction, thus promoting the development of leisure tourism and business opportunities in the neighboring Zhuoan Town, Dahu Township and and Sanyi Township.This paper will investigate and understand the impact of the Liyutan Reservoir on the development trend of "local agricultural crops" and "leisure industry", as well as the extent of the impact of the aforementioned reservoir on the development of tourism and recreation in the neighboring towns and townships, water quality and quantity. This study will be conducted through 'literature analysis' and 'in-depth interviews'. The conclusions of this study are as follows:The Liyutan Reservoir is a major target for "water for people's livelihoods". In addition, the reservoir plays an important role in the agricultural production process. After the reservoir has been developed, the topography of the area will make it impossible to divert water naturally to irrigate some of the farmland, so pumping will be necessary to irrigate crops. The water quality in the reservoir catchment is quite clean, but the high density of orchards and the heavy use of pesticides and chemical fertilizers has led to an increase in the degree of eutrophication. However, as more and more young people return to their hometowns to work as farmers, they are more knowledgeable and have a better idea of how to maintain the overall environment and ecology, which is believed to create a friendly natural environment.There are many sightseeing and recreational spots in Zhuolan, Dahu, and Sanyi. Among them are some of the most famous mountains and ancient monuments. The folklore of the area attracts visitors and makes it a must-visit destination. The community needs to develop a farmer's market by increasing the value and efficiency of the area and by diversifying the business strategy. Local small-scale farmers can be combined with each other to promote and revitalize the tourism industry through marketing and branding in community networks. The reservoir is surrounded by green hills and water, offering visitors a wide view of the lake and mountains, and is an important landmark as a 'tourist retreat'
[[alternative]]The Effectiveness Analysis on Third Grade Students of Integrating Financial Education into 108 Curriculum
[[abstract]]本研究的目的是根據最新的一零八課綱,找出社會和綜合領域理財相關的核心素養。研究人員設計了一個理財課程,並在七週的時間內使用學生感興趣的繪本和桌遊實施了該課程。通過質性研究方法檢驗了理財課程的有效性。該研究的參與者是來自台中市一所小學的 14名男性和13名女性三年級學生。使用問卷和開放式問題進行前後測試。收集的資料顯示了以下發現:一、 參與者的回答顯示理財知識的五個面向:分別是理財自信、收入、儲蓄、消費和社會公益/責任,這五個面向都有所提高。二、 大多數參與者對課程產生了濃厚的興趣,並在問卷答覆中提供了額外的思考,顯示理財態度的提升。在他們的反饋中,參與者表現出對理財知識的高度興趣,並且在他們的理財知識和技能方面表現出相當大的進步,從以上可知參與者的成效符合一零八課綱的核心素養。基於以上研究成果,本研究為教育當局、學校行政、教育工作者以及未來的研究者提供參考。[[abstract]]The aim of this study is to explore the core competencies related to financial literacy in the social and integrated domains, based on the latest 108 Curriculum. The researchers designed a financial curriculum and implemented it over a seven-week period using picture books and tabletop games that students find interesting. The effectiveness of the financial curriculum was examined through qualitative research methods. The participants of the study were 14 male and 13 female third-grade students from an elementary school in Taichung City. Pre- and post-tests were conducted using questionnaires and open-ended questions. The data collected revealed the following findings:1. The participant's response indicates improvements in five aspects of financial knowledge: financial confidence, income, savings, spending, and social responsibility.2. Most participants developed a strong interest in the course and provided additional reflections and data in the questionnaire responsesI, indication of improved financial attitudes. In their feedback, the participants demonstrated a high level of interest in financial knowledge and showed considerable improvement in their financial knowledge and skills. Based on the above, it can be inferred that the participant's achievements align with the core competencies of the 108 curriculum.Based on the above research findings, this study provides references for education authority, school administrators, educators, and future researchers
[[alternative]]Effects of applying virtual reality devices in meal preparation,feeding and medication assistance on learning effectiveness, learningmotivation and learning interest
[[abstract]]研究背景:全球高齡問題日益嚴重,培養專業長期照顧人員提升照護品質至關重要。故開發有效教育方式提升長期照護學生學習成效迫在眉睫。研究目的:開發長期照護技術虛擬實境系統,評估其對學生學習動機、練習可近性和成效的影響。假設:系統能顯著提升備餐和鼻胃管灌食知識;增加學習動機(內在和外在動機、任務價值、自我效能);降低認知負荷;提高學習滿意度。研究設計:以勞動部技術考核表為依據建立虛擬實境系統流程和劇情。透過訪談五位具10年以上教學經驗的專家了解備餐和鼻胃管灌食教學困難,並修正系統。再招募120位台灣中部兩所長期照顧科系學生,隨機分為實驗組(N=60)和對照組(N=60)。實驗組使用沉浸式虛擬實境學習鼻胃管灌食,對照組觀看15分鐘的2D影片。介入前後學生填寫鼻胃管灌食知識問卷,並填寫學習動機、認知負荷和滿意度問卷。研究結果:兩組知識分數在介入後均顯著提升,但兩組間無顯著差異。實驗組在外在目標導向得分較高,但認知負荷也明顯較高。結論:IVR訓練和2D影片訓練均能提高學生學習成效,但學生對IVR外在動機較高。但需注意IVR技術會產生較高的認知負荷,教學設計者應謹慎考量。[[abstract]]Research Background: Addressing the global aging issue and cultivating professional long-term care personnel to enhance the quality of care is crucial. Developing effective educational methods to improve learning outcomes for long-term care students is essential.Research Objectives: This study aims to develop a virtual reality system for long-term care techniques and assess its impact on students' learning motivation, practice proximity, and outcomes. Hypotheses include: (1) The system significantly improves knowledge in meal preparation and nasogastric tube feeding. (2) The system enhances learning motivation (intrinsic and extrinsic motivation, task value, and self-efficacy). (3) The system reduces cognitive load. (4) The system increases learning satisfaction.Research Design: Using the Ministry of Labor's assessment form as a guide, the virtual reality system's process and plot will be established. Five experts with over 10 years of teaching experience will be interviewed to understand teaching and learning challenges in meal preparation and nasogastric tube feeding. The experts' feedback will guide system optimization. 107 participants from two long-term care departments in central Taiwan will be randomly assigned to the experimental (N=54) and control (N=53) groups. The experimental group will learn nasogastric tube feeding using immersive virtual reality (IVR), while the control group will watch a 15-minute 2D video. Pre- and post-intervention, participants will complete knowledge questionnaires and post-intervention questionnaires on learning motivation, cognitive load, and satisfaction.Research Results: Both groups showed significant improvement in knowledge scores post-intervention, with no significant difference between them. The experimental group reported higher scores in extrinsic goal orientation, task value, and learning satisfaction, but also had significantly higher cognitive load.Conclusion: Both IVR and 2D video training improve learning outcomes, but students expressed higher satisfaction with IVR, enhancing extrinsic motivation and perception of task value. However, IVR technology imposes higher cognitive load, necessitating careful consideration by instructional designers
[[alternative]]Study on the use of welfare services and needs of double-aging families with disability in Nantou County
[[abstract]]目的:據統計,全國45歲以上的身障者佔總身障人口的平均比例為77%。而身障者的父母或其他主要照顧者的平均年齡也在65歲或更高,這表明台灣身心障礙雙老家庭對社會福利的需求更加迫切,值得引起關注。此外,身心障礙者和他們的家庭在生活和社交方面可能面臨著各種挑戰和限制。方法:本研究係屬次級資料庫分析,已去識別化處理的資料來源為亞洲大學健康產業管理學系廖宏恩副教授所執行「南投縣身心障礙者生活狀況及福利需求調查」計畫資料庫,擷取研究對象為108年12月31日(含)設籍於南投縣且領有身心障礙手冊之35歲以上、居住於自宅、且主要照顧者為65歲(含)以上者,共195人。本研究以SPSS20.0套裝軟體進行描述性統計(次數分配)與推論統計(單因子變異數分析及卡方分析)。結果與結論:本研究結果顯示身心障礙雙老家庭對於福利服務的需求程度受到知情度、申請流程以及使用滿意度的影響。為使身心障礙雙老家庭能夠充分了解福利政策,提高身心障礙雙老家庭對福利項目的知曉度,通過多元化之宣傳渠管道,以及簡化申請流程和提供清晰的指導和支援也是關鍵。本研究還指出城鄉差距偏遠地區,地形因素可能增加了身心障礙雙老家庭就醫和復健的困難度。政府應該重視這些地區的需求,改善交通設施和運輸選項,以方便身心障礙雙老家庭前往醫療機構和接受必要的復健治療,及考慮提供更多經濟支援,以幫助偏鄉居民負擔醫療和復健費用。因此,提供充足的社會福利和支持對於身心障礙雙老家庭來說至關重要,可以幫助他們更好地應對生活中的困難,維持生活品質和幸福感。透過本研究希望能夠深入瞭解身心障礙雙老家庭在使用社會福利服務的障礙,使身心障礙者和他們的家庭能夠更加獲得公平和有效的福利支持,實現更健康和幸福的生活,並以提供政府研擬修改相關政策之參考。[[abstract]]Objective: Disabled people over the age of 45 account for an average of 77% of the total disabled population in Taiwan, while the average age of their parents are also 65 years old or even older. Obviously, the social welfare needs of disabled double-aging families deserve more attention.Methods:This research falls into a secondary database analysis category, and the source of the de-identified data came from the project database of "Survey on the Living Conditions and Welfare Needs of the Disabled in Nantou County" carried out by Associate Professor Hung-En Liao, Department of Health Industry Management, Asia University. The subjects of the study were those who were registered on December 31 of 2018 in Nantou County and who had received a disability handbook, lived in their own homes, and had one of the main caregiver’s parents aged 65 and above. totally 61 people. In this study, descriptive statistics (time distribution)and inferential statistics(Analysis of Variance,ANOVA and Chi-Squared Test)were performed with SPSS20.0 package software.Results and Conclusion: The results of this study show that the degree of demand for welfare services by double-elderly families is affected by the degree of knowledge, application process, and user satisfaction. In order to enable dual-elder families to fully understand welfare policies and increase awareness of welfare programs for dual-elder families, it is also key to use diversified publicity channels, simplify the application process, and provide clear guidance and support.This study also pointed out that in remote areas with gaps between urban and rural areas, terrain factors may increase the difficulty of medical treatment and rehabilitation for dual-elder families. The government should pay attention to the needs of these areas, improve transportation facilities and transportation options to facilitate the elderly families to go to medical institutions and receive necessary rehabilitation treatment, and consider providing more financial support to help rural residents afford medical treatment and rehabilitation costs . Therefore, providing adequate social welfare and support is crucial for disabled couples' families, which can help them better cope with difficulties in life and maintain their quality of life and sense of well-being.Through this study, it is hoped that we can gain a deeper understanding of the barriers to the use of social welfare services by disabled double-aging families, so as to provide references for the Government to revise relevant policies
[[alternative]]The Influence among Work Pressure, Family Pressure, Physical & Mental Health, and Job Satisfaction of the Firefighters of Taichung City Fire Department
[[abstract]]本研究旨在探討工作壓力、家庭壓力與身心健康對工作滿意度的影響,本研究採取立意抽樣法與網路問卷方式進行問卷調查,研究對象選擇臺中市政府消防局的特搜大隊成員,總共回收255份研究問卷,刪除2份無效研究問卷(填寫規律或不完整),總計獲得有效問卷253份。另一方面,本研究採用SPSS統計軟體進行資料處理及統計分析,包括敘述性統計分析、因素分析、信度分析及迴歸分析,實證結果顯示,(1)工作壓力對身心健康具有顯著負向影響;(2)家庭壓力對身心健康具有顯著負向影響;(3)身心健康對工作滿意度具有顯著正向影響;(4)工作壓力對工作滿意度沒有顯著影響;(5)家庭壓力對工作滿意度也沒有顯著影響。[[abstract]]The purpose of this study was to explore the influence of work pressure, family pressure, and physical & mental healthon on the job satisfaction. In this study, we applied purposive sampling and Google form to collect questionnaire data, and screened the firefighters of Taichung city fire department as subjects. A total of two hundred and fifty-five questionnaires were responded, and there were two questionnaires were invalid of them. So, there are two hundred and fifty-three valid questionnaires in this questionnaire survey. On the other hand, we used SPSS to analyze valid questionnaires data and the main methods were descriptive statistics analysis, factor analysis, reliability analysis, and regression analysis to verify the research assumptions. According to results, we were summarized as follows: (1) Work pressure shows a significant and negative influence on the physical & mental health; (2) Family pressure also shows a significant and negative influence on the physical & mental health; (3) Physical & mental health shows a significant and positive influence on the job satisfaction; (4) Work pressure has no significant influence on the job satisfaction; (5) Family pressure also has no significant influence on the job satisfaction
[[alternative]]Sustainable Environment Development Strategies Operation Management Solar Power Generation Construction Research
[[abstract]]永續發展目標是聯合國推動計劃提供最具競爭優勢。全球太陽能光電產業過去發展之歷程,透過競爭策略、競爭優勢、競爭力分析、及垂直整合等理論,探討太陽能電池產業結構,本研究運用經營管理策略垂直整合方式策略,本研究預期本研究發展整合在太陽能經營組裝管理策略的研究。本研究對台灣太陽能建造探討經營業者轉型成功關鍵因素為例之研究所做出的結果顯示,台灣太陽能建造經營業者為最優先的重要要素,此部分可留給後續研究者做延伸研究。本研究以台灣太陽能建造經營業者作為研究方向,亦可依不同產業研究,適用在不同的設計評估模式。太陽能建造之經營管理已經被廣泛應用,在對於問題的確立及因素的決定以及問卷人數的多與少皆會影響分析的結果,本研究納入台灣太陽能建造業者及管理者群體,在一致性的檢定上面仍有偏差,故在此方面未來仍有改進研究的空間。[[abstract]]The goal of sustainable development is to provide the most competitive advantage through the United Nations promotion program. The past development history of the global solar photovoltaic industry, through competitive strategy, competitive advantage, competitive analysis, and vertical integration theory, to explore the structure of the solar cell industry, this study applies business management strategy vertical integration approach strategy, this study is expected to develop the study of integration in solar energy business assembly management strategy.The results of this study, which explores the key factors for the successful transformation of solar power construction operators in Taiwan, show that solar power construction operators in Taiwan are the most important priority factor, and this part can be left to subsequent researchers for extended research. This study takes Taiwan's solar power construction operators as the research direction, and can be applied to different design evaluation models according to different industry studies. The management of solar energy construction has been widely used, and the identification of problems and factors as well as the number of questionnaires will affect the results of the analysis
[[alternative]]Improving Operational Processes Using Observation and Six Sigma Methodology—A Case Study of C Company
[[abstract]]企業經營在一間公司中,扮演著極具重要的腳色,企業中作業流程的順暢度,是一道無法避免的問題,隨著成長的速度越快,作業流程的問題也就越明顯,面對競爭對手,必須以控制成本、提高效率、客戶滿意度這些問題,對於公司來說都是一直需要面對的考驗,本研究針對許企業運用,且達到成效與目標有突破經營管理策略的六逼準差,應用六標準差改善作業流程-C公司為例,定義階段,內部人員作業依因為流程問題導致經常出錯降低效率,衡量階段,運用觀察法方法找出,問題在倉管作業與職責歸屬不正確,分析階段,關鍵因素作業流程沒有進行監控劃分,設計階段,根據收集到的問題流程重新安排職責歸屬劃分清楚,驗證階段,實施重新設計的流程,使企業中內部流程的流程,達到最佳化,並建立監製機制,定期評估作業流程的改善結果。[[abstract]]The smoothness of operational processes plays a crucial role in business management within a company. As a company grows rapidly, the issues related to operational processes become more evident. In the face of competition, controlling costs, improving efficiency, and ensuring customer satisfaction are ongoing challenges that companies must confront. This study focuses on the application of the Six Sigma methodology, a breakthrough management strategy, to improve operational processes in Company C. The study defines the stages, identifies internal operational errors due to process issues, and measures the effectiveness of the intervention. Using the observation method, it is determined that the problem lies in incorrect allocation of responsibilities in warehouse operations. Through analysis, it is identified that the lack of monitoring and division of critical process factors contributes to the issue. In the design phase, responsibilities and process flows are rearranged based on the collected data. The revised processes are implemented, aiming to optimize internal workflows and establish a monitoring mechanism to periodically evaluate the improvements in operational processes