1993 research outputs found
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Paradigm of symbiosis as a mechanism of artificial intelligence and customers’ patronage decision in the hospitality sector: the moderating role of customer engagement
Get PDFStudy aims to explore the effect of artificial intelligence (AI) performance on customer values and patronage decisions; determine the relationship between AI service enhancement and various levels of perceived value; and adopt customer
engagement as a moderator that affects customer value and patronage decision. Study adopts the Means-End Chain theory, synthesised by the Multi-Attribute Value theory to integrate AI performance and perceived values. Adopted quantitative approach and structured equation modelling and study are based on a total of 418 valid samples. Shedding light on how AI resources can be effectively managed within the service paradigm during customer interactions and AI services, this study is expected to offer theoretical and practical insights. Results contribute to the theoretical framework surrounding the relationship between AI and customer patronage decision making, thereby enriching the AI academic field. The study advocates for a symbiotic understanding of AI and customer engagement for improved service performance
‘Casglfa Ddirfawr o Eiriau Cymraeg, Henion a Newyddion’: Geiriadur Thomas Wiliems, Trefriw (c.1545–1622/3) yn LlGC Peniarth 228
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Falling into Glăveanu’s Gap: A lyric essay searching for resilience through creativity
Get PDFThis paper is in two parts comprising a literature review and a creative, non-fiction, lyric
essay format to explore interplay between ambivalent emotions, creativity, and resilience. The context is
my own state affect between client sessions, as a psychotherapist and researcher. The lyric essay, “Falling
into Glăveanu’s Gap,” that comprises the second part of this paper covers a period of great disquiet in my
personal and professional life, when adverse life experiences impacted my research, and, as such, formed
an integral part of the research itself.
My self-search heuristic exploration forms part of a larger, doctoral enquiry into the interplay between
ambivalence, creativity, and resilience amongst therapists, examining whether those engaged in creativity
experience a greater sense of resilience. Resilience is the antithesis of burnout, a condition which
disproportionately affects practicing therapists. This research argues that therapist education, training
and continuing professional development provision, would benefit from a stronger focus on therapist
emotion and affect, outside of the therapy room. Opportunities for engagement with creativity are
recommended to aid the development of therapist resilience and to combat therapist burn-out
Enabling student employability through volunteering: insights from police volunteers studying professional policing degrees in Wales
Get PDFPurpose (limit 100 words) This paper explores perceptions, and provides insights, from students who volunteer in policing whilst also studying the College of Policing licensed professional policing degree (PPD) in Wales. It examines issues that act as enablers and blockers to volunteering in this public service, which also provides opportunities to develop their employability towards the careers to which they aspire. The paper provides insights from students and makes recommendations of interest to multiple stakeholders locally, regionally, nationally and internationally regarding attracting and recruiting volunteers. Design/methodology/approach (limit 100 words) Focus groups were conducted with students at three separate universities in the South and West of Wales. These undergraduate students were volunteers in different police forces and agreed to take part in connection with their experiences. The results were analysed using NVivo to establish commonalities. Findings (limit 100 words) The paper provides empirical insights concerning the issues surrounding the way those undergoing the process for recruitment as volunteers within policing are either hindered (blocked) or assisted (enabled). It identifies specific problematic areas as well as areas which have been of assistance. Policy makers, educators and recruiters should be aware of such blockers and enablers when considering adopting volunteering as an opportunity to enhance student employability. It also has resonance for other forms of volunteering in alternate public services. Research limitations/implications (limit 100 words) This research is limited to those volunteers who are undertaking the licensed PPD at three separate universities in Wales. Although the research adds to the broader evidence-base with regards to volunteering and its use to enhance employability. Practical implications (limit 100 words) The paper includes practical implications for multiple stakeholders including university programme educators, administrators and decision makers in policing with regards to volunteering, employability, programme structures and process management. Originality/value (limit 100 words) The research is based upon the experiences and perceptions of those individuals who are actually engaged in volunteering
Harmonious entrepreneurship in emerging economies –a sustainable model for addressing global inequality
Get PDFThis research develops an entrepreneurial business model capable of addressing and preventing the exploitation and inequality that traditionally has resulted from entrepreneurship, particularly in emerging economies.
The research uses systems thinking, the first law of cybernetics and the principles of harmony to formulate a systemic solution to the problem, which it exemplifies via six purposefully selected short cases drawn from diverse industry sectors and economies.
The paper demonstrates how the conventional model of entrepreneurship, often associated with colonial exploitation and resultant inequalities, can be transformed into a triple bottom line model-Harmonious Entrepreneurship-that integrates the traditional economic, eco, humane and social approaches and creates a synergy where profit, planet and people are in harmony. The model challenges the profit maximisation/shareholder value doctrine of business success.
Only 6 cases are presented here and there is a need for further research in different politico-economic contexts and industry sectors. Also, the way entrepreneurship is taught needs to change so that it addresses the sustainability challenge in general and the problem of inequality in particular.
There needs to be a change in the entrepreneurial mindset and the way entrepreneurship is taught and potential entrepreneurs are trained if entrepreneurship is to addresses the sustainability challenge in general and the problem of inequality in particular
This is a novel approach to the study of entrepreneurship and its impact on inequality that shows how it can ameliorate and/or prevent inequality, particularly in emerging economies, by adopting a more holistic approach to business success and supplanting “having and needing” with “being and caring.
What are the participatory experiences and potential barriers for young people living in a rural area of West Wales?
Get PDFThis research project will look at the participatory experiences and potential barriers for young people living in a rural area of West Wales. Whilst working alongside young people, the paper will explore their perception of participatory experiences and identify barriers that may prevent them accessing those experiences within their rural location
How the University through its Police Student Volunteer scheme helped develop employability skills to prepare students for a career in the police service.
Get PDFWithin Higher Education in the UK, there has been an increased drive to increase employability with the curriculum. The subject of graduate employability has been debated for over 25 years from the Dearing Report to the Wilson Review, through to the Advance HE Student Success Framework Series. Whilst student and graduate employability is a key area of development for universities and despite an increase in research in this area there has not been a ‘one size fits all’ model, and indeed there is a tendency for a more localised method of delivery from institution to institution. One such way of engaging students and developing not only generic employability skills, such as communication, team working and leadership skills, but also specialised skills relevant to certain industries, is to encourage students to volunteer within the industry either through work experience, placements, or more structured volunteer work schemes. This has led to many Higher Education Institution’s developing and integrating learnin
Roman Itineraries: A Cultural Approach.
Get PDFThe aim of this dissertation is to examine some selected examples of modified Roman itineraria using some of the ideas of transculturalism as a potential analytical framework to better understand them. In particular, to highlight the theme of ‘cultural production as meaningmaking’ seen in some of these navigational aids. Looking at particular examples of Roman itineraria, it is possible to see that additional meaning has been added. But trying to understand where and how these innovations originated is challenging. A cultural study of Roman itineraria, across the broad expanse of time and space that constituted the Roman Empire, makes it far more difficult to identify any specific zones of interaction or who was influencing whom. And yet it does seem safe to conclude that some of these instances of modified or repurposed itineraries are the result of one or more syncretic processes. Joseph Maran’s more fluid approach to transculturalism, thinking about culture and not cultures, may be a more suitable way to understand them. In response to change and new influences the concept of the itinerary morphed into new forms, while still retaining some or all of its original intent to inform the traveller, or at least retain its recognisability as a travel aid. In some of the examples cited, the widespread familiarity with the basic itinerary form was a key to its successful adaptation
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