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Challenges in the Malawi Health Management Information Systems Data Use Processes
No full textData use challenges in Malawi\u27s Health Management Information Systems are presented. The qualitative analysis of the influences of institutional factors on data use in health management decisions reveals the inadequacy of the Ministry of Health’s regulations. This gap, coupled with influences of partner organisations\u27 demands and practices, leads to a proliferation of diverse data policies, norms and practices. The resulting lack of standardisation poses significant challenges in integrated data use across the health sector. Arguably, the MoH must enforce a robust regulatory framework to ensure the legitimacy of all health sector organisations with respect to existing policies. Furthermore, by strategically leveraging professional networks and fostering collaborative norms with local and global partners, the MoH can establish an environment for emulating best data use. This research provides empirically grounded insights into the institutional factors shaping the use of health management information system data, thereby contributing to the Information and Communication Technology for Development literature
Computer Self-Efficacy: A Meta-Analytic Review
No full textAfter more than 30 years of research into computer self-efficacy (CSE), the time has come to assess the progress made on this construct and whether we need to reconsider its conceptualization and nomological network. To do so, we used meta-analytic techniques to review 683 papers and aggregated results across 749 independent samples. Our results suggest that out of 30 variables suggested by Marakas et al. (1998) in their narrative review, only 7 were sufficiently examined to warrant inclusion in an empirical meta-analysis. At the same time, our analysis identifies 18 variables that had not been examined as part of CSE’s nomological network. Our research also indicates that relationships are robust and consistent across 11 potential categorical and continuous moderators, suggesting few moderators in a relationship with CSE. Evidence suggests that national culture and the setting where a study is conducted can moderate the relationship between CSE and such variables. Although these findings are consistent with current theory, much work remains if we wish to systematically test a theoretical understanding of how CSE is formed and influences performance. Our work confirms CSE’s continuing relevance in managing contemporary work environments and offers directions for future research
Bridging the Gaps: An In-depth Examination of e-Government Interoperability for Public Service Enhancement – A Case Study on Family Health Data in Yogyakarta
No full textDigital transformation in public services presents significant interoperability challenges, particularly in the healthcare sector. In Indonesia, strengthening ICT-based systems, such as the Family Health (KESGA) Application, requires an in-depth understanding of the factors influencing integration across government levels. This study analyzes e-government interoperability through a case study of the KESGA system in Yogyakarta using a mixed-methods approach. Quantitative data from 96 respondents were analyzed using PLS-SEM, while qualitative data were collected through interviews with 12 key informants. Results indicate that performance expectancy, effort expectancy, facilitating conditions, perceived risk, and organizational processes have a significant impact on user attitudes and behavioral intentions, which in turn influence system interoperability and decision-making. Conversely, social influence, organizational structure, and culture show no significant effect. Qualitative insights highlight user experience and functionality as key drivers of adoption. This study extends the UMEGA model by integrating ICT4D perspectives and emphasizing user-centered strategies for digital interoperability
Designing a fitting hybrid project management approach: a contingency perspective
No full textThe hybrid approach in project management is now considered as a leading project management approach, that is applied in the majority of projects. However, the hybrid approach, which is defined as the combination of the predictive and adaptive approaches, is also still emerging, with several challenges and issues showing from literature. One of these issues is that the definition of hybrid as a combination of adaptive and predictive approaches leaves room for interpretation and variation. Hybrid is a spectrum of different ways of planning, controlling, organizing, leading and performing a project, that needs to be tailored to the situational circumstances. It is this tailoring process that the study focuses on. Based on the criteria for assessing the fit of an approach, the study identified the following six hybrid approaches, \u27Flexible predictive\u27; ’\u27Tolerant predictive\u27; \u27Predictable adaptive\u27; \u27Adaptive light\u27; \u27Integrated hybrid\u27 and \u27Facilitated adaptive\u27. By applying a contingency approach to the design of a hybrid approach, the study aims to contribute to the further development of the understanding of hybrid project management
Digital Platforms and Workplace Interactions: Shaping Social Identity in the Contemporary Office
No full textIncreasing reliance on digital platforms for achieving workplace goals and maintaining relationships necessitates a greater understanding of their impact on employee behaviors. Drawing on social identity theory, this study investigates the interplay of employee digital workplace platform use type, workplace relationships, and behavioral outcomes. The study examines this interplay based on data collected from 221 participants using structural equation modeling (PLS-SEM). The findings provide empirical evidence that work and nonwork workplace digital platform-enabled interactions influence employees’ social connectedness within the organization and outcome behaviors. Specifically, the formation of an employee\u27s social identity is strongly dependent on their self-commitment. This study validates social identity as a valuable theoretical lens and shows managers how digital platforms facilitate relationship-building processes and enhance employee performance and satisfaction
CAIS at the Age of 25
No full textIn this commentary I provide a very personal account of working with CAIS as a former editor in chief. I see CAIS as a bold and agile journal that demonstrates the legacy of Paul Gray through being fast, provocative and timely communications journal that acts as a path finder for the whole information systems community and the Association for Information Systems
Algorithmic Management Resource Model and Crowdworking Outcomes: A Mixed Methods Approach to Computational and Configurational Analysis
No full textThe delegation of managerial functions such as job allocations, performance appraisals, and disciplining work behaviors to automated, intelligent algorithms has transformed various aspects of workplace dynamics. Despite the increasing prevalence of algorithmic management in today’s workplaces, its implications for work outcomes remain underspecified. Given the contextual novelty of this research, we adopted a mixed methods approach to theorize an algorithmic management resource model and investigate its configural relationships with crowdworkers’ engagement and burnout. This was achieved by analyzing online crowdworker community narratives and subsequently developing nuanced insights into the resources that algorithmic management offers or impedes. In Phase 1, drawing on conservation of resources (COR) theory tenets, we utilized computational text analysis to explore resource gains and losses associated with algorithmic management. Then, using configurational analysis over two studies (N = 322), we identified and empirically examined the interrelationships among resource passageways and work outcomes, specifically engagement and burnout. Our results support a theoretical understanding of the algorithmic management resource model and shed greater light on several configurations of algorithmic resource passageways, sufficiently explaining crowdworkers’ engagement and burnout in distributed, dispatched work settings such as online labor platforms
Should IT Capability Be Treated as Static? Revisiting IT Capability and Firm Performance
No full textBackground: The role of information technology (IT) in influencing business performance has become increasingly pivotal in today’s business environment. While prior research has extensively explored the impact of IT capabilities on firm performance, the results have been mixed and often limited to static measures of IT investment. This study introduces the concept of superior IT capability retention and examines its influence on market performance over an extended period.
Method: We employed a matched sample comparison group method to investigate the relationship between the degree of retaining superior IT capability and its impact on business performance. First, using the Wilcoxon signed-rank test, we compared firms’ market performance with three levels of retaining superior IT capability and their matched control counterparts. Second, to examine how firms’ IT capability influences business performance over time, we employed panel data analysis.
Results: The results suggest partial relationships between the extent of retaining IT capability and market performance. Our findings reveal a nonlinear relationship, with firms exhibiting medium levels of IT capability retention outperforming their counterparts, while those with low or high levels of retention show no significant returns.
Conclusion: This study contributes to the literature by offering new insights into the dynamic nature of IT capabilities and their long-term effects on firm performance, highlighting the critical role of strategic IT management in maximizing organizational outcomes. From a theoretical perspective, this study advances IT capability research by shifting from a static to a dynamic perspective and uncovering a curvilinear relationship that helps reconcile mixed findings in prior literature. On the practical side, our findings suggest that maintaining a moderate yet consistent level of IT investment delivers the strongest market returns, providing clear guidance for strategic allocation of IT resources. These insights can inform strategic IT investment decisions and resource allocation in rapidly evolving technological environments
Causality Is a Lost Cause: IS Research Is Better Off Without It
No full textIn this essay I argue that the dominance of so-called “positivist” research is harmful to the accumulation of useful IS knowledge. I argue further that it is based on the misplaced search for reductionist and simplistic models the kernel of which revolves around causality as a chimerical goal rather than the more difficult but productive task of delineating the complexity of the “real-world”. This is based on the premise that causality should be narrowly understood as describing deterministic relationships where an antecedent must be both necessary and sufficient to establish a consequent. I acknowledge potentially legitimate alternative uses of the term but challenge the notion that lesser conceptualizations of causality are helpful relative to understanding alternative relationships that illuminate influences in socio-technical systems. In conclusion, I return to consideration of IS research that doesn’t focus on establishing causal relationships or “laws” considering mindset, representation of knowledge, and the shift to a sense of impermanence and continual improvement as the central element of our understandings of patterns and principles that are observed in the IS domain
“Knowledge Leveler” of ICT4D to Revitalize Indigenous Knowledge: Evidence from Taobao Villages in Rural China
No full textThis paper interprets an ICT4D model that combines technological dimensions of ICTs with a focus on culturally rooted indigenous knowledge systems, aiming to bridge the knowledge gap in the rural Global South. Based on empirical evidence from Taobao villages in rural China, this paper further develops the concept of the knowledge leveler proposed by Tichenor et al. (1970). Knowledge leveler comprises indigenous knowledge, external resources, and a balancing system. The components of indigenous knowledge, including practical skills (mendao, 门道), acquaintance relationships(renqing, 人情), local beliefs (fengshui, 风水), and cultural landscape(wenmai, 文脉), serve as the axis that keeps indigenous communities unique. The external resources embedded through ICTs act as wheels for development. The interactions and negotiations among actors, including the central government, platform companies, grassroots governments, local industries, and rural e-retailers, sustain the relative stability of the balancing system. For indigenous people in the rural Global South, the knowledge leveler facilitates the reclamation of land\u27s economic significance through revitalizing indigenous knowledge, transforming once-marginalized homelands into sustainable anchors of livelihood. This study further discusses the implications for ICT4D research, practice, and policy