AIS Electronic Library (AISeL)
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From Entity to Relation? Agency in the Era of Artificial Intelligence
Full text linkRecent advancements in AI, marked by enhanced algorithmic capabilities and reduced human oversight, challenge the conventional entity-centric ontology prevalent in Information Systems (IS) research. In this context, a relational perspective grounded in sociomateriality has gained prominence. This perspective views agency as emerging from the interactions among humans and technological systems. Despite its existence within the IS community, the relational paradigm remains underrepresented in discussions of AI agency due to its ontological complexities. Recognizing that it offers potential solutions to conceptual challenges faced by alternative perspectives, the article aims to enhance the accessibility and applicability of the relational perspective for AI research. We provide a structured overview and comparative analysis of agency concepts in IS research, derived from a systematic literature review of 295 journal articles from IS and adjacent disciplines. Besides relational agency, the review identifies two other main conceptualizations of agency: inherent agency and behavioral agency. To explain their differences, we contrast the relational perspective with the alternative frameworks, detailing their respective strength and limitations. Finally, we communicate open questions and research directions to promote the practical application of a relational perspective in studying AI technologies
Stablecoins, CBDCs, and the Digital Bridge to Global Finance: What Characteristics Make Countries Endeavor CBDC Projects?
Full text linkThe adoption of central bank digital currencies (CBDCs) is accelerating, with four nations deploying them by 2024 and over a hundred considering adoption. CBDCs offer a digital alternative to traditional fiat currency, managed by central banks, aiming to enhance payment efficiency, ensure privacy, promote financial inclusion, and counter the rise of privately issued stablecoins. Despite extensive research on CBDCs, little is known about the factors driving countries to pursue these projects. This paper explores key determinants, such as political regime, human development, economic freedom, and perceived corruption, and examines how stablecoins shape dynamics
Unpacking Board-Level IT Competency
Full text linkBoards of directors have an essential role in IT governance in organizations; however, many boards are falling short in this role. Many studies have attributed the lack of board IT governance to a competency gap. However, despite the importance of understanding this gap, there has been limited examination of what constitutes such competency. This paper unpacks the board IT competency construct by examining proxy and direct measures from the literature. Through a survey of 75 board directors in Sri Lanka, we found that while some proxy measures appear to be better measures of IT competency than other proxy measures, direct measures more accurately reflect board IT competency than proxy measures. To further assess the fitness of the proxy versus the direct measures we examined their relationship with board IT governance. We found that the direct measures are more strongly associated with board IT governance than the proxy measures. These findings expand the current understanding of how to measure board IT competency and provide support for its influence on board IT governance. Recommendations are given to researchers on how to measure board IT competency and to boards on how they can enhance their IT competency
The State of Globalization of the Information Systems Discipline: A Historical Analysis
Full text linkThis study explores the degree of globalization within the Information Systems (IS) discipline. Global scientific collaboration plays a pivotal role in crafting solutions that can address the increasingly prevalent global challenges. Conversely, we are witnessing a period where political priorities are increasingly centered on reinforcing the nation-state and resolving local problems. As the calls for localized research and a reevaluation of theoretical foundations gain momentum, the IS discipline grapples with a complex balancing act, navigating between its global aspirations and the imperative to address local realities. Employing historical and geospatial network analysis spanning the years 1979 to 2021, this research assesses the geographical patterns of research collaborations within the IS discipline. It provides an updated appraisal of Galliers and Meadows’ study from two decades ago, in the face of increased geopolitical tensions and the politicization of research
Teaching Tip: Cyber Hygiene Training: Using a Salesforce Developer Module to Improve Student Online Behaviors
Full text linkThis paper describes the development of a training module to improve students’ individual online behaviors. We developed this module to integrate cyber hygiene concepts into a hands-on learning activity where students develop and secure a mobile web application using the Salesforce Developer tool. This new module aims to prepare the next generation of workers by improving cyber hygiene behaviors through an engaging hands-on activity. We hired two students to help create the dialogue and structure of the module in the summer of 2022. Instructors then implemented the module in introductory information systems courses during the 2022-2023 academic year. During the module, each student a) took a survey to establish a baseline of current knowledge and behaviors (pre-survey), b) performed the training module, and c) completed a survey so we could assess knowledge improvement (post-survey). Post-survey results showed that students were satisfied with the assignment, and that the module taught them essential knowledge and tools for improving cyber hygiene behaviors. Three months later, we sent each student a follow-up survey so we could determine behavioral changes. This follow-up survey showed that students improved self-reported behavioral changes, specifically about using multi-factor authentication, identifying phishing messages, assessing social media settings, identifying antivirus and firewall software, backing up data, and updating software. This study demonstrates that students may benefit from this module to improve online behaviors while preparing them to enter the workforce and help organizations, regardless of their work focus
WOULD AI LEAD TO BETTER DECISIONS OR WORSE DECISION-MAKERS?
Full text linkThis paper discusses the important debate concerning the use of AI in decision-making. While AI penetration is unprecedented, its use in several areas of our lives and society brought value, but also posited challenges. Therefore, we discuss the pros and cons of the use of AI in decision-making. The debate over whether AI should be used in decision-making is multifaceted. Proponents argue that AI can process vast amounts of data quickly and accurately, leading to more informed and objective decisions. AI systems can identify patterns and insights that might be missed by human analysts, potentially improving efficiency and outcomes. However, critics raise concerns about misuse, bias, and hallucinations, in addition to ethical implications in AI algorithms. Additionally, over-reliance on AI could lead to a reduction in critical thinking and human oversight. Ultimately, the debate centers on finding a balance between leveraging AI\u27s capabilities and ensuring ethical, transparent, and accountable decision-making
Understanding User Emotional Response to Short Videos
Full text linkRecent strides in Generative AI technology have also contributed to the creation and spread of deepfake, thereby contributing to misinformation. This study investigates individuals’ emotional responses to real news, fake news (deepfakes), and debunked videos by analyzing user comments from short videos across Chinese platforms. Employing Plutchik’s Wheel of Emotions and Appraisal Theory, we examine eight basic emotions to uncover nuanced differences in responses elicited by each video type. Our findings indicate that real news videos generate higher levels of anticipation, joy, and trust compared to fake news, while fake news evokes stronger fear and surprise. Debunked videos, conversely, produce generally weaker emotional responses relative to both real and fake news. These results highlight the complex interplay between video content and user sentiment, underscoring the need for improved strategies to mitigate the spread of misinformation and its emotional impact in the digital age. Findings contribute to future misinformation management efforts
Market Trends and Layoffs Impact on IS Education
No full textRecent layoffs across major technology firms—such as Google, Microsoft, and Meta—have amplified concerns about job stability in Information Systems (IS), particularly in roles vulnerable to automation and outsourcing (Smith, 2024; Brown & Jones, 2023). These market disruptions demand a reevaluation of IS education to ensure graduates are equipped with relevant and adaptable skills for a shifting digital landscape. This paper explores the implications of these economic and technological trends across three dimensions: curriculum development, faculty adaptation, and student preparedness. Emerging technologies like artificial intelligence, cloud computing, and cybersecurity are reshaping industry expectations, necessitating curricula that incorporate data science, machine learning, and digital ethics alongside traditional programming and database instruction (Lee & Patel, 2023). Faculty face mounting pressure to remain current with these trends, highlighting the need for institutional support through continuous professional development and industry-academic collaboration (Johnson, Roberts, & Kim, 2022). Simultaneously, enrollment and career confidence among students have been impacted by market instability. Institutions must respond by offering strong career counseling, applied learning experiences, and flexible, modular programs that can evolve with industry demands (Davis & Martinez, 2023). By instilling a culture of lifelong learning and fostering partnerships with tech employers, IS education can remain resilient and responsive. These strategies will better prepare students and educators to navigate an uncertain yet opportunity-rich digital economy (Williams, 2024)
Understand Livestream Impulsive and Repeat Purchases Using Reflective–Impulsive Dual-system Model
No full textLivestream shopping is becoming the new powerhouse for e-commerce, with a $3532 billion projected market by 2032 (Business Research Insights, 2024). Impulsive purchases, a fundamental driver for the success of livestream shopping, are often perplexed by increased product return rates and a potentially compromised shopping experience (Zhang et al., 2024). Some consumers may refrain from making future purchases. It is necessary for sellers to consider impulsive purchases along with consumers’ repeat buying intent. To date, there is a paucity of theory-based research that jointly examines these purchasing behaviors within the context of livestream shopping. To advance this line of research, this study drew upon the reflective–impulsive dual-system model (RIM) to explore the impact mechanism of livestream commerce on consumers\u27 impulsive and repeat purchases. From analyzing the perceptions of 287 livestream shoppers, this study reveals that the two types of purchases are under the influence of both reflective and impulsive systems but to a different extent. Impulsive purchases are dominantly induced by impulsive systems where impulsive buying tendency, a situational personality trait, is the central leverage point. In contrast, repeat purchase intention is swayed more by reflective systems where perceived symbolic values of livestream shopping is the central leverage point. In addition, we verified arousal as a complex boundary condition in RIM. These findings shed novel insights into the research on dual-path information processing and carry important implications for livestream shopping platforms to design effective measures and digital marketing strategies for enticing and retaining customers
Reshaping the creative self: Insights from filmmaking
No full textArtificial Intelligence (AI) is increasingly embedded in the sociotechnical infrastructure of filmmaking, from generating scripts to editing, dubbing, and creating scenes. Recognizing this shift, professional organizations such as the Academy have clarified that AI use in filmmaking will not disqualify movies from Oscar consideration. Yet, filmmaking is a creative process, and the personnel who engage in it often view it not merely as work but as an expression of their creativity, where they can craft stories they wish to share with the audience. Thus, the introduction of AI into this space raises important questions about how creative personnel negotiate their sense of self in relation to these emerging digital systems. Against this background, we aim to study how the adoption of AI in filmmaking shapes the identities of creative professionals. To do so, we plan to follow a multi-pronged strategy for our study. First, we will conduct a detailed literature review on the role of technology in shaping personal, IT, and occupational identities. This comprehensive literature review will allow us to identify the various mechanisms through which technology shapes a sense of self. Next, we aim to construct a corpus of unstructured text from various podcasts, online forums, and websites where creative personnel discuss AI. We will conduct both computational text analysis and inductive coding to identify themes related to AI\u27s impact on the identities of creative personnel. Finally, we will conduct interviews with personnel engaged in filmmaking to understand how AI is integrated into their workflows and how it shapes identity formation and maintenance in practice. Through our analysis, we aim to develop a conceptual model and theoretical propositions that explain how a disruptive technology such as AI reshapes individuals’ sense of self within creative professions