29,024 research outputs found
Automated integration of mission reports for fire and civil protection into a central data and collaboration space
No full textFire brigade operations centers and public safety answering points are important actors in fire and civil protection. Part of their work, as an emergency response service, is the creation, management and evaluation of mission reports along rescue events. While the coordination of these parties in joint missions is of utmost importance, the detailed reporting of the rescue events is likewise mandatory and necessary to keep track of the happenings and resources on site as well as to maintain traceability. In Germany, on the federal state level, common standards and harmonized terminology regarding data on the management, coordination and format of resources used in civil protection are still lacking. Some federal states, administrative districts have even established their own workflows and formats for mission reports, hampering interoperability and making aggregation of data and statistics on missions of actors in fire and civil protection cumbersome and costly. To overcome these challenges, we develop a concept for a common format and handling of mission reports for the federal state Rhineland-Palatinate and their automatic integration into the central data portal BKS-Portal.rlp. Desk research and interviews are used to gather requirements, followed by developing a prototype using SCRUM
Strategic Aspects for Successful E-government Systems Design: Insights from a Survey in Germany
No full textPart 4: Design and ValuesInternational audienceThe maturity of e-government implementation in research and practice has developed tremendously over the years. Nevertheless, the challenges encountered and the overall growth of e-government in different countries varies; studies by organizations such as the UN and World Bank evidence these variations. To successfully implement e-government, governments are required to deepen their understanding of aspects such as benefits, challenges and success factors. Contributing to this knowledge and understanding, the paper investigates factors framing successful design and implementation of e-government systems. The paper presents and analyses the literature and results from an e-government inquiry in Germany. The paper highlights important factors for successful implementation of e-government and also presents opinions on strategic aspects for e-government systems design with reference to Germany. It finally highlights the need for further research in the domain
Strategic Framework for Designing E-Government in Developing Countries
No full textPart 3: Service Design and ImprovementInternational audienceDeveloping countries have embarked on e-government initiatives in their modernization activities, as the developed countries. Despite the effort, implementation of e-government in developing countries is still rated as not sufficient. Several literatures, such as the UN 2012 survey, investigate challenges faced by developing countries; poor management and limited availability of resources being the main ones. Developing an e-government system with limited resources and with the challenges developing countries are facing requires careful planning. The ultimate question is the public value generated and the sustainability of e-government initiatives in developing countries. Our main question driving the investigation in this paper is, therefore, whether guidelines exist to develop e-government solutions with the goal of public value generation in mind. The investigations of literature have unveiled many guidelines for designing e-government systems. However, there is still lack of a comprehensive framework that will enable developing countries to design e-government systems whilst generating public value. In this paper, existing guidelines for development of e-government systems are first reviewed followed by a comparison among the guidelines. Then the challenges for designing e-government systems in developing countries are outlined. Through a consolidated view emerging from the comparison and the outlined challenges, the paper brings forth a comprehensive strategic framework for successful design of e-government systems. The proposed framework is for policy makers and e-government coordinators to design e-government systems in a way that the objectives are met and that the investments generate public value
E-government Systems Design and Implementation in Developed and Developing Countries: Results from a Qualitative Analysis
No full textPart 1: FoundationsInternational audienceDeveloping countries continue to rely on solutions and research from developed countries as they strive for more successful e-government endeavours. Different authors argue that the transfer of solutions and expertise among developed and developing countries is not a straightforward task and the context of countries is a significant influencing factor. This paper investigates and compares e-government design and implementation approaches in developed and developing countries. Along the qualitative analysis, differences and similarities in the approaches are highlighted, and recommendations are brought forward. The paper adds value to current e-government developments, particularly in developing countries, by eliciting approaches applied in developed countries and their impacts to more successful e-government implementation
A Metamodel for the E-Participation Reference Framework
No full textPart 1: Theoretical FoundationsInternational audienceE-participation projects are complex socio-technical constructs integrating different concepts such as participation techniques, stakeholders, objectives, information artefacts, and technical facilities. To conceptualise comprehensive solutions of e-participation projects in a holistic way – i.e. comprehensively integrating the different concepts forming an e-participation project–, enterprise architecture frameworks are increasingly studied. Effective use of enterprise architecture frameworks demands a comprehensive conceptualisation of e-participation projects, which should embark on a common metamodel. In this paper, we study existing conceptual models structuring the e-participation domain and metamodels of enterprise architecture frameworks. From the insights of the comparative analysis, the e-participation metamodel is developed using design science research. The metamodel provides the conceptualisation and taxonomy for an e-participation reference framework to develop comprehensive architectures in e-participation projects. It is presented in a UML 2.0 diagram and involves six viewpoints: Participation Scope, Participant Viewpoint, Participation Viewpoint, Data & Information Viewpoint, E-participation Viewpoint, and Implementation & Governance Viewpoint
Vorwort zur 7. Fachtagung RVI 2024
No full textErfolgreiche, nachhaltige und Ressourcen schonende Digitalisierung von Staat und öffentlicher Verwaltung erfordern neue, effektivere Herangehensweisen sowie stärkere Zusammenarbeit und Vernetzung der Akteure. Bürgerinnen und Bürger, Beschäftigte im öffentlichen Dienst, Unternehmen und zivilgesellschaftliche Organisationen erwarten von der öffentlichen Hand, dass sie ihre Leistungen niedrigschwellig, nutzerorientiert, nachhaltig und zeitgemäß anbietet. Vielfach wird hinsichtlich Digitalisierung und Digitaler Transformation Deutschlands öffentliche Verwaltung aber kritisiert, dass die Maßnahmen Bürokratie verstärken anstatt sie abzubauen. Fehlschlagende Digitalvorhaben bremsen die Entwicklung unserer gesamten Gesellschaft und beschädigen das Vertrauen in Politik, Staat und öffentlicher Verwaltung. Die gemeinsame Fachtagung Rechts- und Verwaltungsinformatik der GI hat das Ziel, den Dialog zwischen Wissenschaft und Praxis zu befördern und die digitale Transformation von Staat und Verwaltung durch wissenschaftlich gesicherte Erkenntnisse substanziell voranzubringen. Der Tagungsband enthält insgesamt 15 wissenschaftliche Beitrgäge der RVI 2024 und des Workshops IT-Kompetenzen fr die digitale Verwaltung der Zukunft der Informatik-Jahrestagung
A Framework for Interoperability Testing in Pan-European Public Service Provision
No full textPart 3: Service Design and ImprovementInternational audienceA major challenge of interoperability projects and initiatives is to validate that different implementations work together and are compliant with underlying standard specifications. Interoperability testing can ensure that required end-to-end functionality is adequately fulfilled and all systems are implemented in conformity with existing standards. Adopters of standards have different methods to prove fulfillment of interoperability requirements. This often results in different efficiency, different quality and a lack of conformity. In this paper, we present the interoperability testing framework used in PEPPOL (Pan-European Public Procurement Online). The framework has supported the project well in establishing various production pilots that interoperate together in the field of e-procurement. It thereby aggregates different testing perspectives ranging from conformance testing to compliance testing and provides guidelines how to prove implementations through testing scenarios. Consequently, the key research question in this paper is how interoperability initiatives can prove that different implementations are compliant with underlying standard specifications and how interoperability can be ensured among different implementations beyond the technical approval mechanisms provided through conformance testing
Workshop on Policy-Making as a Research Field in Complex Systems in Digital Sciences
No full textThe field of policy-making is changing driven by developments like open data, computational methods for processing data, opining mining, all combined with public engagement, social media and participatory tools. To take advantage of these development in the digital world new approaches, concepts, instruments and methods are needed which are able to deal with societal and computational complexity. This requires the knowledge traditionally find in different disciplines including public administration, policy analyses, information systems, complex systems and computer science. The aim of the workshop is to bring together researchers from various disciplines within a single workshop. This workshop will serve as a platform for exchanging ideas and initiating collaborations
A Framework for Interoperability Testing in Pan-European Public Service Provision
No full textPart 3: Service Design and ImprovementInternational audienceA major challenge of interoperability projects and initiatives is to validate that different implementations work together and are compliant with underlying standard specifications. Interoperability testing can ensure that required end-to-end functionality is adequately fulfilled and all systems are implemented in conformity with existing standards. Adopters of standards have different methods to prove fulfillment of interoperability requirements. This often results in different efficiency, different quality and a lack of conformity. In this paper, we present the interoperability testing framework used in PEPPOL (Pan-European Public Procurement Online). The framework has supported the project well in establishing various production pilots that interoperate together in the field of e-procurement. It thereby aggregates different testing perspectives ranging from conformance testing to compliance testing and provides guidelines how to prove implementations through testing scenarios. Consequently, the key research question in this paper is how interoperability initiatives can prove that different implementations are compliant with underlying standard specifications and how interoperability can be ensured among different implementations beyond the technical approval mechanisms provided through conformance testing
Mobile Participation: Exploring Mobile Tools in E-Participation
No full textPart 1: Research DirectionsInternational audienceIn this contribution, we investigate the use of mobile technology in e-participation contexts and we define grounds for mobile participation. Mobile participation (mPart) requires the support by tools comprising mobile digital client equipment, mobile access to the Internet, and service support of the related communication. This allows for new types of engagement of citizens in political decision-making at any time wherever citizens physically are. Different participation scenarios require different types of mPart tools. Information gathering, opinion polls, posts to political discussions in social media and in standard e-participation platforms, quick feedback forms, and group and event cooperation are some examples of participation scenarios, which we regard as mPart applications. In this paper, we examine different projects exploiting mobile technology for citizen participation – with a focus on e-participation – and we describe mPart applications and related tools that are developed and evaluated by the authors in a project. The mPart tools are embedded in a layered mPart architecture that allows a flexible integration of tools over an underlying secure communication infrastructure. The architecture serves as a reference architecture for integrating mPart tools
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