1,721,195 research outputs found
Intelligent Systems in Travel and Tourism
No full textTravel and tourism is the leading application field in the b2c e-commerce, it represents nearly 50% of the total b2c turnover. Already in the past travel applications were at the forefront of Information Technology, i.e., the airline Computerized Reservation Systems in the early 60s. The industry and its product have rather specific features which explain this circumstance: the product is a confidence good, consumer decisions are solely based on information beforehand; and the industry is highly networked, based on world-wide cooperation of very different types of stakeholders. Consequently, this
industry depends on advanced IT applications. As such travel and tourism may serve as an example of what happens and will happen in the emerging e-markets, pointing at structural changes as well as challenging application scenarios. The paper provides an overview about the industry, describes ongoing structural changes, outlines domain-specific requirements and discusses achievements and challenges in the field, following an AI and e-commerce point of view. It finishes with considerations regarding a future IT scenari
Trendsetter Tourismus - Freiheit oder Verpflichtung zur Nutzung neuer Chancen durch E-Commerce?
No full textCase-based destination recommendations over an XML data repository
No full textThis paper describes the objectives and the general architecture of an intelligent recommendation system aimed at supporting a leisure traveler in the task of selecting a tourist destination. The system enables the user to identify his own personalized destination by aggregating elementary items (locations, services and activities). Case-Based Reasoning techniques enable the user to browse a repository of past travels and make possible the relative ranking of the elementary items included in a recommendation. The system integrates data and information originating from external, already existent, tourist portals exploiting an XML-based information server and data mapping techniques. Moreover, user information needs are supported by a XML-query component that combines OLAP techniques and similarity-based retrieva
Case-based querying for travel planning recommendation
No full textThis paper describes the general architecture and function of an intelligent recommendation system aimed at supporting a leisure traveller in the task of selecting a tourist destination, bundling a set of products and composing a plan for the travel. The system enables the user to identify his own destination and to personalize the travel by aggregating elementary items (additional locations to visit, services and activities). Case-Based Reasoning techniques enable the user to browse a repository of past travels and make possible the ranking of the elementary items included in a recommendation when these are selected from a catalogue. The system integrates data and information originating from external, already existent, tourist portals exploiting an XML-based mediator architecture, data mapping techniques, similarity-based retrieval and online analytical processin
Business – Shouldn’t We Have Some Fun
No full textAbstract. Information Technology has changed our life and society already to such an extent that even our visions cannot exist without technology and its applications. And this change is accelerating. The Web and the related ecommerce phenomena – as Web based e-commerce – is just the “latest” example of this development. But with respect to e-commerce we should distinguish two things: the (today disappointed) expectations with the related “hype”, and that what really happens. However, this raises several serious difficulties: the problem to identify the current stage of development, the definition of the phenomena we speak about, and finally, what does this mean for the (near) future. Thus, this contribution raises more questions than providing answers. In doing so, I will use the travel and tourism industry as an example. And this highlights one important aspect we shouldn’t forget: Fun. 1
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