1,877 research outputs found

    Exploring the psychological factors involved in the Ladbroke Grove rail accident

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    Ten years after the event and the question as to exactly why a driver passed a signal at danger to cause the Ladbroke Grove rail disaster is still an open one. This paper uses the literature on human error and cognition, combined with critical path analysis, to provide further insight. Five aspects of train operation are drawn out of the known facts surrounding the incident: custom and practice in the use of the Driver's Reminder Appliance, operation and use of the Automatic Warning System, the sequence of signalling information, methods of supplying route information, and speed restrictions. Associated with each are several important human factors issues which, combined, give rise to five potential explanations. Critical path analysis is used to map these explanations onto the known facts of the situation. It is suggested that the proximal cause of the Ladbroke Grove rail crash was a combination of an association–activation error and a mode error (leading the driver to mistakenly assume he had activated the Reminder Appliance) together with a loss-of-activation error (the driver failing to remember that a previous signal was showing caution) and a data-driven-activation error (by associating an in-cab warning to the wrong external source). The findings support the original inquiry recommendations, but also go further into predictive methods of detecting problems at the human/transport system interfac

    Charles H. Hall (1899-1969), purchased by Mrs. Robert Guy on September 4, 1970

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    Documents regarding the purchase of the date completion for the marker of Charles H. Hall (1889-1969). Lettering was ordered to match the existing inscription. Partial rubbing showing the first name and middle initial of Charles and Florence H. (1901-1964) included. The marker was placed at Woodlawn Cemetery, Lot 30B, Section 36, in Toledo, Ohio

    The psychology of driving automation: A discussion with Professor Don Norman

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    Introducing automation into automobiles had inevitable consequences for the driver and driving. Systems that automate longitudinal and lateral vehicle control may reduce the workload of the driver. This raises questions of what the driver is able to do with this 'spare' attentional capacity. Research in our laboratory suggests that there is unlikely to be any spare capacity because the attentional resources are not 'fixed'. Rather, the resources are inextricably linked to task demand. This paper presents some of the arguments for considering the psychological aspects of the driver when designing automation into automobiles. The arguments are presented in a conversation format, based on discussions with Professor Don Norman. Extracts from relevant papers to support the arguments are presented

    Phase space shifts in command structures in networked systems

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    This paper presents the rationale behind an important enhancement to the NATO SAS-050 approach space, combined with empirical results which take advantage of these enhancements. In Part 1 a new theoretical legacy for the NATO model is presented. This legacy inspires a number of developments which allow live data to be plotted into it, and we demonstrate that the model is well able to discriminate between alternative C2 structures. Part 2 illustrates this feature with multinational data from the ELICIT community. It is surprising to see that teams in both C2 and Edge conditions operate in broadly the same area of the phase space cube. The structure of the pre-ordained ELICIT ‘classic C2’ hierarchy and the deterministic nature of the shared task are put forward as explanations for this, and as future enhancements to the ELICIT paradigm

    Fratricide: defective decision making

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    Motivation – to explore the applicability of a Human Factors methodology for the investigation of fratricide. Research approach – The EAST methodology was used to analyse an incident of fratricide and its ability to explore the Famous Five of Fratricide (F3) model was investigated. Findings/Design – the analysis revealed that EAST was able to provide explicit discussion of the Famous Five of Fratricide (F3) models five causal factors of communication, cooperation, coordination, schemata and situation awareness. Research limitations/Implications – the research explored a single case study and as such is couched at the initial phases of investigation. Originality/Value – the analysis provides a contribution to the knowledge urrounding fratricide both with respect to the novel application of the EAST methodology to an incident of fratricide, and also the causal factors identified by EAST within the fratricide incident. Take away message – the EAST methodology provides an innovative way of exploring causality in incidents of fratricide<br/

    In loco intellegentia: Human factors for the future European train driver

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    The European Rail Traffic Management System (ERTMS) represents a step change in technology for rail operations in Europe. It comprises track-to-train communications and intelligent on-board systems providing an unprecedented degree of support to the train driver. ERTMS is designed to improve safety, capacity and performance, as well as facilitating interoperability across the European rail network. In many ways, particularly from the human factors perspective, ERTMS has parallels with automation concepts in the aviation and automotive industries. Lessons learned from both these industries are that such a technology raises a number of human factors issues associated with train driving and operations. The interaction amongst intelligent agents throughout the system must be effectively coordinated to ensure that the strategic benefits of ERTMS are realised. This paper discusses the psychology behind some of these key issues, such as Mental Workload (MWL), interface design, user information requirements, transitions and migration and communications. Relevant experience in aviation and vehicle automation is drawn upon to give an overview of the human factors challenges facing the UK rail industry in implementing ERTMS technology. By anticipating and defining these challenges before the technology is implemented, it is hoped that a proactive and structured programme of research can be planned to meet them

    Feedback and driver situation awareness (SA): A comparison of SA measures and contexts

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    The dominant technological trajectory in vehicle design brings with it similarly dominant driver performance issues in regard to vehicle feedback and driver situational awareness (SA). Three experiments are reported in this paper that describe not only the effects on driver SA of manipulations of vehicle feedback but also illuminate issues concerned with SA measurement methods and contexts. The findings suggest that current trends in vehicle design may contribute little towards a driver's SA and, in fact, may actually show a generalized trend towards decreasing it. The efficacy of verbal protocol and probe recall SA measurement techniques is noted in terms of observing this effect. On the other hand, a concerning dissociation occurred with findings from a self-report measure of SA. Drivers appear to show a concerning lack of self-awareness of their SA and, indeed, any shortfall in it. (C) 2008 Elsevier Ltd. All rights reserved.</p

    Using CWA to Understand and Enhance Infrastructure Resilience

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    A nation’s critical infrastructure needs to be able to withstand disturbances as they happen, and bounce back afterward. Most nations have the equivalent of a National Risk Register (e.g. Cabinet Office, 2013). In the United Kingdom it presents a range of civil emergencies with a greater than 1 in 20 chance of occurring in the next 5 years, and with the potential to yield impacts ranging from social disruption and economic harm through to widespread illness and fatalities. Flooding is a prime example (p. 10). The ability of daily life to continue in the face of disturbances like this does not depend on a single engineering solution, rather, on the ability of organisations, infrastructures and individuals to anticipate the changing shape of risk before failures and harm occur, then to respond in effective ways when it does. This chapter describes how the latest research on flood vulnerability was put in touch with CWA, specifically the first phase (work domain analysis/abstraction hierarchy [AH]), enabling this wider view to be captured explicitly. Several real towns were modelled and subject to a simulated 1 in 200 year flood event. The method shows how critical functions and processes at higher levels of system abstraction are progressively degraded as individual ‘physical objects’, and at low levels of abstraction, are knocked out. In addition, network metrics are extracted from the AH to enable each town to be characterised in terms of its vulnerability and positioned in a universal ‘vulnerability space’. Solutions for improving resilience vary depending on what region of the space is occupied, and the method can be deployed to determine this for any town in any region of the world

    The famous five factors in teamwork: a case study of fratricide

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    The purpose of this paper is to propose foundations for a theory of errors in teamwork based upon analysis of a case study of fratricide alongside a review of the existing literature. This approach may help to promote a better understanding of interactions within complex systems and help in the formulation of hypotheses and predictions concerning errors in teamwork, particularly incidents of fratricide. It is proposed that a fusion of concepts drawn from error models, with common causal categories taken from teamwork models, could allow for an in-depth exploration of incidents of fratricide. It is argued that such a model has the potential to explore the core causal categories identified as present in an incident of fratricide. This view marks fratricide as a process of errors occurring throughout the military system as a whole, particularly due to problems in teamwork within this complex system. Implications of this viewpoint for the development of a new theory of fratricide are offered. <br/

    Self explaining roads and situation awareness

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    This paper places theories of SA into contact with the issue of Self Explaining Roads. Twelve drivers took part in an on-road study and performed a verbal commentary as they drove around a defined test route. The verbal transcripts were partitioned into six road types, and driver SA was modeled using semantic networks. The content and structure of these networks was analysed and cognitively salient endemic road features were extracted. These were then compared with aspects of driver behaviour. The findings highlight the systemic nature of the driver–vehicle–road interaction, and show that SA is highly contingent on road type. The findings also reveal that motorways/freeways are the most cognitively compatible road type and that incompatibilities grow rapidly as road types become increasingly minor and less overtly ‘designed’. The paper is exploratory in nature but succeeds in innovating a theoretically robust means of examining road environments under naturalistic conditions. It also succeeds in providing numerous insights and hypotheses for a developing program of work
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