10 research outputs found
The consumer anger phenomena: causes and consequences
PurposeThe purpose of this paper is to explore consumer anger phenomena.Design/methodology/approachThe research utilized the critical incident technique and three different samples to thoroughly explore the consumer anger phenomena.FindingsThe research identified three causes of consumer anger: broken promises, unfair treatment and expressed hostility, and detailed the effects of consumer anger beyond decisions to continue or terminate service provider relationships.Research limitations/implicationsFuture research could examine the role switching barriers play in consumer anger episodes.Practical implicationsAngering consumers comes with an array of damaging consequences that extend beyond the decision to continue or terminate the service provider relationship. As a result, managers must realize that the absence of switching behavior does not necessarily constitute success.Originality/valueThis study extends previous research by using a grounded theory approach to uncover three broad causes of consumer anger. In addition, this study reveals consumer use of additional consequences (i.e. reducing patronage, changing locations, avoiding certain employees) in response to anger evoking encounters.</jats:sec
Generational and family structural differences in male attitudes and orientations towards shopping
Consequences of Impulse Buying Cross-Culturally: Or What Will My Friends Think if i Buy That?
The Intersection of Egalitarianism & Social Class in Determining Male Generational Shopping Enjoyment Levels
Reprisal, retribution and requital: Investigating customer retaliation
Customers, regardless of context or culture, will go to any extreme to retaliate against an offending service provider. Retaliation is an action taken in return for an injury or offense [Huefner, J.C. and H.K. Hunt, "Consumer retaliation as a response to dissatisfaction," J Consum Satisf Dissatisfaction Complaining Behav, (2000); 13, 61-82.]. To date, research has had only a limited discussion of customer's use of anti-consumption behaviors as an expression of retaliation. This study uses qualitative methods to demonstrate that the motivations for retaliation extend beyond simply "getting even," customers retaliate to teach the service provider a lesson or to save others from the same fate. The research identifies specific roles taken by customers as they retaliate, the emotions of customers and store issues that are at the root of these behaviors. In addition, the authors categorize a range of retaliatory behaviors as follows: cost/loss; consumption prevention; voice, exit and betrayal; and boycotting.Retaliation Qualitative methods Personal interviews Customer behavior Anti-consumption
Generational and Family Structural Differences in Male Attitudes and Orientations Toward Shopping
Inside CPCC, 1985, Number 1
Charlotte-Mecklenburg Schools, Central Piedmont Community College, and other service agencies transform Double Oaks Elementary School into a service center to serve the community. Math instructor Blaine P. Hall and other members of the Central Piedmont community share their latest updates and accomplishments in the Newsmakers section. Central Piedmont opens its fourth area learning center in the Park 51 Shopping Center to serve the Pineville area.The Newsletter for Friends of
CENTRAL PIEDMONT
COMMUNITY COLLEGE Jan. 21, 1985
Cooperation
pays off at
Double Oaks
Neighbors helping neighbors
has been the key to success
for a community effort
that no one really expected
to succeed.
A few years ago, Double
Oaks Elementary School was m
danger of becoming a vacant
school building.
Today, Double Oaks is a
thriving part of a community
that is regaining its pride.
Thanks for that turnaround go
to the Charlotte-Mecklenburg.
School System, Central Piedmont
Community College and
other service agencies.
Instead of closing the
doors, Charlotte-Mecklenburg
Schools established an advisory
committee to turn it into
a service center. Agencies
housed in the center -the
Charlotte Area Fund,
Parks and Recreation, Head
Start, and CPCC, for example
-- would serve the community
in different capacities.
"No one knew if the idea
would ever catch on," said
Bobbie Ross of CPCC. "It was
a model. There was nothing
else like it anywhere else,
to our knowledge."
Kirk Grosch, head of the
Charlotte Area Fund, agreed
that few people were confident
the plan would work in
the traditionally black
neighborhood. "We have ex-
Media Production Photo
Double Oaks instructor Wi 11 ie Suswel L leftJ
with student Christine Kirk
ceeded everybody's expectations."
The reason the service
center worked, everyone concurs,
is the cooperation between
the agencies.
"There is give and take,"
said Barbara Brown, CPCC 's
night director at Double
Oaks. "The other agencies
refer clients to us and we
tell students about their
services."
Agencies have joined together
to sponsor classes and
to provide air conditioning
for classrooms, as well as
textbooks for some courses,
Bobbie pointed out.
"We haven't seen the territoriality
that sometimes
exists between agencies,"
Kirk said. "The key ingredient
has been the ability of
alf of us to work together
and solve any problems."
Charlotte-Mecklenburg
School Supt. Dr. Jay Robinson
believes Double Oaks is one
the best examples in the
country of using a school facility
that's no longer
needed. "Many people who use
Double Oaks would not take
advantage of these services
if they were not easi ly
available," he said.
The success of the venture
is reflected in the increasing
numbers of students who
enroll at CPCC. When CPCC
Please see
Double Oaks, page 4
Page 2
Newsmakers
0 DR. LOIS DIXON, head
of the Business Administration
Department, has kept her
calendar full with speaking
engagements this falf.
Lois has spoken to the
American Association of University
Women about people
who have influenced her career;
about "Creating a Climate
for Excellence in Teaching"
at Sand Hills Community
College; to Women Business
Owners about "The Importance
of Goal Setting and Risk
Taking"; at an awards breakfast
for Better Cleaning
Janitorial and Maintenance
Supply Company; and at the
Blueprint for Women in the
'80s at Queens College.
Also, she conducted a
workshop on "Career Development"
at a state-wide meeting
of the Department of Human
Resources.
And a story about her use
of natural foods written by a
Charlotte News reporter was
carried over the KnightRidder
wire service and published
elsewhere in the
county.
D A document written by
International Culture Department
Head ZILDA DE PA ULA
sees radio, television and
print communication for the
diocese, which includes the
Piedmont and parts of eastern
North Carolina.
has been reprinted in the • GUS BO UKO UV ALAS of
book "Andragogy in Action" by Special Services served on
Malcolm S. Knowles and Asso- two panels at the Regional
ciates. Con£ erence on Postsecondary
In prefacing her article, Education for Hearing Im-
"Teaching English as a Second paired Persons in Atlanta.
Language to Immigrant Commu- Gus was part of a panel
nity College Students," the explaining regional programs
author refers to Zilda as and services, as well as on
"one of the more dynamic and one which discussed coordinaimaginative
teachers I have ting the services provided to
met." postsecondary students.
0 DON AMBROSE, Director
of Media Production, has been
appointed to the Communications
Commission of the Episcopal
Diocese of North Carolina.
The commission over-
• K.P. LAU, former
chairman of the computerelectrical-
elect ronics advisory
committee, is spending a
year in Washington with Senate
committees on environment
Math instructor Blaine
P . Ha 11 is a wa 1 king
recruiter for his favorite
courseJ Math
Anxiety Reduction.
Blaine cooked up his
t-shirt just for fun
and surprised his students
by wearing the
t-shirt with his sweat
clothes to class one
night. The back of
the shirt carries the
name of the courseJ
the course number and
the college name. "No
one should be held
back because they're
nervous about mathJ"
Blaine said. "The
strategies for overcoming
that kind of
fear are too simple."
and public health and on energy
and natural resources.
D The recently organized
Women Business Owners presented
a plaque to the director
of our Small Business
Center, EMMA QUINN, "in
appreciation of your vision
and leadership."
Emma was instrumental m
establishing the organiza tion.
Tell us!
Why not spread the word
about the con£ e rence you went
to or the publication you
have coming out or those new
projects you' re about to get
off the ground?
Call or write Peg Robarchek,
6666.
Calendar
Feb. 12
Professional Development
for Women Luncheon - "Women
in Management: A Male
Perspective" - · Radisson
Plaza Hotel - 11:30 a.m. -
8.75 - 373-6666
Feb. 22-24
CPCC Theatre - "Antigone"
- For details, call
373-6534
March 1-3, 8-9
CPCC Theatre - "Of Mice
and Men" - For details,
call 373-6534
March 5
Professional Development_
for Women Luncheon - "Professional
Training for Women:
How do you get it?"Radisson
Plaza Hotel -
11:30 a.m. - 8.25 - 373-6644
May 17-19, 24-25
CPCC Theatre - "Fools" -
For details, call
373-6534
Have an item for the cal-
- endar? Send it to the
Public Information Office,
Terrell 408.
1
l
Students to be published
Chuck ColeJ art director for Creative Services
at the Charlotte ObserverJ worked with two advertising
design classes recently to produce
ads to promote special features in the newspaper.
AboveJ Chuck critiques the ads designed
by the students. Nine designs were chosen for
publication in the Observer. The students
whose work was chosen were Stephanie TroutmanJ
Robin GettysJ Gail GreenJ Ruth ClissonJ Jon
SpeasJ Susan ThorpeJ Jan RomineJ Melissa McDanielsJ
and Eva Hopkins.
CPCC radio, 10 7 .1 .FM
Daily programs, Mon.-Fri.
7 a.m. Charlotte Observer
7:20 a.m., p.m. Fitness
9 a.m., p.m. Book of Week
11 a.m.-7 p.m. Instruction
7 p.m. Charlotte News
Monday
8:15 a.m., p.m. What's Happening?
10 a.m., p.m. Connections
10:30 a.m., p.m. Book Review
Tuesday
8:15 a.m., p.m. Science
10 a.m., p.m. Science World
10:30 a.m., p.m. Newsstand
Wednesday
3:15 a.m., p.m. National Geographic
8:30 a.m., p.m. News Features
10 a.m., p.m. Incorrmation
Thursday
8:15 a.m., p.m. Food ads
10 a.m., p.m. People
10:40 a.m., p.m. Women's Issues
Friday
8:15 a.m., p.m. Prime Time
10 a.m., p.m. Especially for
You
10:30 a.m., p.m. News and
Views of the Christian
Science Monitor
Page 4
New learning center serves Pineville area
Residents of South Mecklenburg
County have a new
neighbor in the Pineville
area.
CPCC has opened a new
learning center in the Park
51 Shopping Center, corner of
Park Road and Highway 51.
"We expect this to become
our largest learning center
because the area is growing
so rapidly," said Dr. Marion
Baker, CPCC Assistant for Institutional
Services. "The
people who are moving into
the area are especially good
customers for education.
They' re seeking job skills,
self-improvement, enrichment
and recreation.
"We're going to try to
satisfy all those needs."
Students in the Pinevi lle
area can register, buy books,
do lab work, and take certain
courses at the Pineville Area
Learning Center, without
driving to the main campus m
downtown Charlotte.
Pineville coordinator is
Lane Grann-Stahl, who spent
12 years in sales and marketing
before joining CPCC.
"I wanted to get involved
in something that makes a
. contribution to the community,"
Lane said. "Central
Piedmont certainly does
that well."
This 1s CPCC 's fourth area
Double Oaks Continued from page 1
opened for operation at
Double Oaks in the summer of
1981, H7 students enrolled
in high school and adult basic
education courses. Three
years later, more than 500
students were enrolled in a
variety of courses -- upholstery,
sewing, bricklaying,
carpe'1try, and job-finding
skills , as well as high
school completion and litera-
CENTRAL PIEDMONT
COMMUNITY COLLEGE
P.O. Box 35009
Charlot te, N.C. 28235
cy education.
"This last year I've seen
dramatic changes in the
Double Oaks neighborhood,"
Barbara said. "The neighborhood
is being renovated.
Community leaders say people
are beginning to take more
pride in the area. With t hat,
I hope, will come more involvement
in education and
enrichment activities."
learning center. Others are
in Matthews, at Freedom Ma li
and in the North Mecklenburg
area. It marks the completion
of t he college's fiveyear
plan to extend its se rvices
off-campus.
South Mecklenburg High
will provide most of the
classrooms for the Pineville
center. Courses requiring
electronic lab equipm ent,
such as computer classes ,
will be scheduled at the new
center .
Marion said classes
planned for spring quart e r
are tied to the grow th of the
area -- landscaping and
apartment maintenance, fo r
exarrple. Personal and professi1Jnal
development courses
will be offered. And the
leaming center will assist
local businesses in setting
up Employee training.
"We're thinking of the
characteristics of the neighborhood
in planning our
course schedule," Marion
said.
Facilitators at the Pine vill~
Center are Tommy
Funches and Cathy Bishop.
NON PROFIT ORGANIZATION
U.S. POSTAGE
PAID
CHARLOTTE. N.C.
PERMIT NO. 117
The Spark, Volume 6, No. 14
Special Edition
TIie l11ark Volume 6
Number 14
September 14, 1982
(704) 373-6751, 373-6665
CENTRAL PIEDMONT COMMUNITY COLLEGE
Taylor Hall 102 Charlotte, North Carolina
SUPPORTING THE COMMUNITY
BY SERVING YOU
WEST AREA LEARNING CENTER
by Terry Wilson
Spark Editor
The West Area Learning Center
was established as the College
Mart in 1979, to provide off
campus support services to the
west side of town. Since then
2,250 citizens have taken classes
there and the center has handled
over 7,000 class registrations.
To mark their third anniversary
of the center and promote
all the center's services, the West
Area Learning Center showcased
their Big Day Celebration, August
28 .
Instructors and counselors were
on hand to answer questions
about job training and college
transfer programs. The college
staff provided information about
financial aid, high school completion,
veteran's benefits, off
campus classes, the library and
the Small Business Center.
Vistors were able to experiment
with computer terminals,
a miniature typing lab, and
Dolly, CPCC's collection of 900
informative and entertaining tapes
accessible by telephone.
Catalogues and schedules will
be distributed with information
on how to register for the fall
quarter, which will begin on
September 30.
folk Art Classes Taught T his fall
It's Not Too
Late To
Register
If you've been wondering if you
can still register for classes, you
can.
Registration has already begun
but you can register for any class
before its first meeting provided
it has not been filled or cancelled.
Regular registeration ends on
September 13 but Final Registration
will be held September
27 and 28.(Monday and Tuesday.
Hours of registration these
two days will be 10 a.m.-8 p.m.
PLEASE NOTE: In-class registration
has been eliminated for
most curriculum classes.
Schedule Adjustment Week
will be September 30-0ctober 6.
If you need to add or drop a class
you may do so at this time.
Remember, you may find it
easier to register or make schedule
adjustments at the learning
centers. (North Area near Cornelius,
West Area in the Freedom
Mall, and the Matthews Area in
the Matthews Depot Shopping
Center.
POLICY
The Spark is a Student Publication,
financed by student activity fe,!s,
written, edited and published by
student journalists for the CPCC
community. It is not an official collyge
publication, and any viewpoints
expressed herein should not be
interpreted as representing official
CPCC positions.
Central Piedmont Community College is beginning a series of folk arts
courses that will teach students how to play instruments such as, the
banjo, blue grass fiddle, dulcimer, and recorder.
CPCC is the first Charlotte area college to join a small but growing
number of American universities that are adding America's traditional
tunes to music education programs.
"There are now many accomplished, well-educat ed musicians
who are interested in American folk music and its history," says GENE
BRYANT, head of the CPCC Performing Arts Department. And this
music appeals to a large protion of the population. So, in offering this
series, we seek to be what we say we are: a community college."
The first six courses will meet during fall quarter, which begins
September 30. They are:
FIDDLE-BLUE GRASS AND OLD-TIME: Mondays and Wednesdays,
4:30 - 5:45 p.m.; also Tuesdays and Thursdays, 6 -7:15 p.m.;
Instructor BOB ENNIS of the Charlotte Symphony Orchestra.
BANJO-OLD-TIME MUSIC (CLAWHAMMER): Mondays and
Wednesdays, 4 :30 - 5 :45 p.m.; also Mondays and Wednesdays from
6 -7 :15 p.m. ; Instructor JULIE GILLESPIE, festival competitor and
member of the group Uncle Waldos Free Lunch.
OLD-TIME MUSIC JAM: Sundays, 6 - 8:50 p.m. , for students
learning to play in groups, Instructor MARILYN PRICE, accomplished
guitarist, traditional music hsitorian and president of the Charlotte Folk
Music Society.
FOLK MUSIC GUITAR: Thursdays, 9 :30 a.m. - noon and Thursdays
7:30 - 10 p.m., Instructor Marilyn Price.
APPALACHIAN DULCIMER: Thursdays from 2 - 4 :50 p.m.
and Thursdays from 6 - 8:50 p.m., Instructor LOIS HORNBOSTEL,
author of two booklets on how to play dulcimer and a featured performer
at festivals in England, Ireland, Apalachia and New England;
featured artist in 1978 CBS documentary on dulcimers.
WIND ENSEMBLE - RECORDER I: Mondays and Wednesdays,
7:30 - 8:45 p.m., Instructor SARA SPENCER, member of the CPCC
Early Music Consort and accomplished on recorder, lute harp, krummhorn,
psaltry and keyboards.
All courses are designed for beginners, but artists with more experience
are welcome. Students should register in advance, b mail or at
the campus r egistration center or -the learning centers (Matthews,
Cornelius and Freedom Mall) Septmeber 7 - 11 , 13 17 or 27 - 28.
Cost is 4.25 per course.
For more information, call 373-6978 .
STAFF
Editor .............. . .. . .. . ... .. . ..... . .... Terry Wilson
Assistant Editor . .......... .. . .. .. . . . .. ..... Ada Jane Long
Feature Editor . ........... . . .. .... .. .. ....... Tony White
Photo Editor .. . . . ..... . ........ .. ..... .. . David Campbell
Staff Writers Photographers
Terry Wilson David Campbell
Lorraine Little Chapie Chapman
Ada Jane Long Jeff Anderson
Tony White
Michael Farrer
Typesetter . .......................... . ... . Monica Rankin
Manager, Student Publications . . ....... .. .. ... . . Darrell Gray
by Vanessa Beatty
Spark Staff Writer
Yes, CPCC has a 20th anniversary
coming up. This summer the
celebration began early with a
series of concerts.
A well attended, well received
"Turning 20" jazz concert on
September 3 featured outstanding
local jazz musicians LoonisM cG lohon,
Bill Hann, Cannonball McClure
and their respective bands.
A special attraction was New
York singer Marlene VerPlanck
who was accompanied by the
McGlohon trio.
A concert will also be held
with Jim Corr and Friends
October 6. Jim Corr will perform
Irish music beginning at 11 : 30
till 1 :00. A symposium in Pease
Auditorium will be held afterwards
with questions from the
audience welcomed. Mr. Corr
will be discussing the Northern
Ireland situations. The performance
will be held in the Forum.
An outside concert will be held
October 7 with Montana performing.
If you are a lover of
country, rock, and bluegrass
music, you'll be sure to enjoy
this concert. Montana is well
known for their music. There
will be booths set up around the
campus by various clubs selling
food and drinks for the students.
The fall will offer us all a
chance to help CPCC to celebrate
its coming twentieth birthday
July 1, 1983. We'll keep you
informed of more festivities in
coming issues of Spark.
The CPCC Student Association, in its anticipatory series
of events leading up to next July 1 's celebration of CPCC's
twentieth anniversary, presents- October 15
Call 373-6512
for reserved seats
Daedalus Productions of New York
------1 DROP-OUTS DROPPING INI -----
by Tony White
Spark Staff Writer
CPCC has a program that's been
in affect since January 1982, the
program is called The National
Model of Drop-out Information
and Service Project.
The Department of Community
Colleges and the Department of
Public Education encourage the
completion of high school education,
therefore the program is
designed to; identify high school
drop-outs, lpcate and contact
them, and off er help toward
their completion of high school
education. Individuals are offered
the opportunity to attend public
high schools. . .if the individual
At 3205 Freedom Drive
On the West side of town
chooses not to attend public
school, alternatives are; GED
testing, adult high school classes
at CPCC (tutors are available
also).
The program is government
funded (CETA), however, funds
will be discontinued September
30, 1982. Since the program has
been very successful. . .having
identified 3,811 high school dropouts,
665 have been contacted
and have responded positively
either by mail, phone, or face to
face. Out of the persons taking
and passing the GED tests at
CPCC, 15 percent were brought
in by the Drop-out project. . .
CPCC (and the other eight
community colleges in the state)
has decided to continue the project
without government funding.
The aim of project is to find
out why students choose not to
complete high school and off er
help. Although the project has
been successful, there is still a
long way to go, since students
leave school for different reasons
and no one knows how many high
school drop-outs tomorrow brings.
In the meantime, anyone seeking
help in high school completion,
for information contact: Bill
Connelly, Director of Drop-out
Project.
E.T. Room 210
CPCC P.O. Box 35009
Charlotte, NC 28235
(704) 373-6975
There's a Learning Center off Ashley Road
That thrives on spreading education around.
We're a part of a large whole
That cares about being a friend
Not to girls and women
But also to boys and men.
We're the Central Piedmont Learning Center,
And we love being a part of this town,
And as long as the public needs us,
We 'll continue to be around.
We're a proud and honorable group
Whose main purpose is to help
The fine people of our fine community
By using methods that are step-by-step.
We don 't pretend to be
Anymore than we are
But our function in this community
Has helped the. public so far.
_ For the..§_e are th_e people that mak~up
The society we live in today;
So we're proud and honored to help you
In each and every way.
We don 't have a motto we live by,
but if we did it would be:
We 're here to help the community
To flourish and to thrive;
For this purpose we are content
To dedicate the rest of our lives.
Tommy L. Funches
YOUR STUDENT
/ ASSOCIATION
Every student paying the one
dollar student activity fee is a
member of the CPCC Student
Association.
The basis of student representation
at CPCC is the Program
Area Committee (PAC).
If you are interested in any
of the many extracurricular activities
available to you, call the
Student Activities Department at
373-6751 or come by Taylor Hall
102 for information. Program
Area Committees are groups of
students in curri_culum programs
which decide how to spend their
share of allotted student activity
fees.
Most of their activities center
on their particular areas of study
(buying references, special equipment,
field trips, etc.).
If you don't know how to get
in touch with these groups, call
the Student Activities Department
at the above number.
The coordinating committee
of the P AC's , clubs, and other
groups is called the Student Senate;
the chairperson of this group
becomes a non-voting member of
the college's Board of Trustees.
Current topics of business in
the Student Senate are: setting
up a delegates committee to attend
a state conference of the North
Carolina Comprehensive Com-
CLASS ADS
WANTED: Ride from CPCC
__,/ to Concord Monday, Tuesday,
and Thursday will help with gas.
Call Jerry Mauldin.
(704) 786-8722
munity College Student Government
Association (NCCCCSGA).
The group will be in Charlotte
for this conference October 28,
29, and 30.
Lynn Bonavita, Chairperson
of the Student Senate, invites
students who are insterested to
contact the Student Activities
Department and mdicate such .
Bonavita also wants the student
body to know that the Student
Senate will be holding its internal
elections at its first meeting in
the Fall Quarter's first week.
The specific date has not yet
been set but will be posted on
the marquees on campus.
Another item for student
clubs or organizations to note
is the availability of resources
offered by the staff in the
Taylor Hall 102 office. Groups
needing supplies, typewriter availability
should come to the lobby
of Taylor Hall or call 373-6665.
October 7 is slated for the Fall
Quarter Activity Day on campus.
The day is set aside for clubs,
P ACs, and other organizations to
show other students what they
do and try to interest them in
joining. Displays, hands-on activities,
artwork, sales, food, and
fun and music are all present.
This Fall Quarter's theme is
"Turning Twenty" as next
July 1 is CPCC's twentieth birthday.
Montana, a well-known electric
bluegrass and country band will
be on hand from 11 :30 til 1 p.m.
Location will be on the mall
between Kratt and Mecklenburg
Halls. (See the article 01.1- other
coming events elsewhere in this
issue.)
NOTES
Literary
Magazine
Shows
Promise
The student literary magazine,
formerly known as the Paul Atwell
Memorial Literary Magazine,
will be available before Fall Quarter
begins. When classes have
begun students can pick up their
free copy in the Spark distribution
stands (tripod with yellow
box).
This issue is called Impressions
and contains poetry, prose, and
art produced by students over
the past year or so.
Chapie Chapman, the student
preparing the magazine for print
said, "We are now ready to
take 64 pages of very good work
to our printer. It has been a
real treat being able to compile
this year's book. I believe it
will certainly uphold the traditional
quality and impact of
previous issues."
Past issues have been well received
by the community as a
magazine featuring beginning writers
and occasional contributions
by well-known writers.
These have included, among
others, Paul B. Newman, Queens
College English faculty member;
and Tom Heffernan, former Wri-ter
in Residence at CPCC.
Campus
Ministry
Offers
Helping
Hands
by fe rry Wilson
Spark Editor
In the hustle and bustle of everyday
life, one acquires problems
that seem insurmountable when
faced alone.
The United Campus Ministry
will be there to help in any way
they can The Ministry is concerned
with people finding a deeper and
more meaningful spiritual life
through prayer, discussion, scripture
study and fellowship.
The Ministry is developing
programs for students and faculty
that would assist in the development
of the individual, with a
belief that living and learning can
be an exciting experience.
Under the United Campus
Ministry are three clubs, Baptist
Students Union, Catholic Campus
Ministry and the Christian Science
Group. Each club will remain as
separate entities but will coordinate
some efforts under the leadership
of David Upshaw, the
Campus Ministry Coordinator.
Working with Upshaw, the
Ministry includes: Sister Mary
Agnes Solare, Don Rogers, Chuck
Kirby, Jim Kelly, Merritt Greenwood
and Mark Key.
A Campus Minister will be in
the Drop-In.Center on Monday
through Friday, available for
appointments or for fascial conversation.
For futher information,
call David Upshaw at 333-8099.
Clergy group working with United Campus Ministry
from-Office of Public Information
The setting is an opulent sitting room, complete with
mahogany coffee table and leather couch. Presidents of two
leading financial firms are discussing the wisest investment
opportunities for the l 980's.
Look around and you're in your own living room, taking a
course to be offered this fall by Central Piedmont Community
College on WTVI, Channel 42, and Chalrotte Cable 3.
The course, "Personal Financial and Investment Planning,"
features 12 televised interviews with financial experts that are
conducted by Venita VanCaspel, financial planner and author
of three books on investing, including Money Dynamics for
the 1980's.
The TV programs are titled "The Moneymakers" and stress
achievement of financial success despite inflation. The stock
market, financial advisors, tax laws and shelters, real estate,
energy investments, precious metals and gems and insurance
will be discussed and analyzed.
In addition to watching one half hour TV program weekly
and reading for a half hour each week in a booklet accompanying
the series, students will attend class weekly.
In class, Accounting Instructor Pat Butler will show graphics
and slides that illustrate the television interviews, answer
questions and pay special attention to each student's financial
planning efforts.
"Most people spend more time working on their yards
than on their finances," Pat says, "and yet only two out of
every 100 people reaching 65 are financially independent."
The class discussions will offer an objective survey of monetary
opportunities, he says: "In most of the traditional
places where you ask financial questions, there's often a product
involved."
Pat has taught accounting at CPCC for four years, and he
holds bachelor's and master's degrees in business administration.
He has worked in investments, insurance and financial
advising and has served as chairman of the Mecklenburg County
Council on Aging. For more information, call 373-6422.
.. _,_
/
New SPARK Editor Named
Terry Wilson was selected as the new editor of The Spark at the final
Summer Quarter meeting of the Student Publications Board Thursday,
August 5.
Ms. Wilson has been a student for three years, taking classes when she
can, and is interested in transferring as a Communications or Journalism
major. She is a member of the Writer's Institute of America and plans
to make journalism her career.
Since her editorship began Ms. Wilson has met with administrators
and staff members in order to form a viable plan to make the student
newspaper one which students can look forward to for useful information
and interesting features.
Currently this newspaper is pubiished three times in- tlle Summer
Quarter ( one of those being mailed to all registered students.) Fall
plans include five issues (two of these will be mailed) and possibly
advertising by local businesses.
Cl11b and
u_r_ganization
Notes
SME-cPcc
Mechanical and Manufacturing
Engineering Technology
students have formed a student
unit of the Society of Manufacturing
Engineers (SME).
The focus of the club is on
educational and career opportunities
in manufacturing and design
engineering. Special events planned
include plant tours, speaker
presentations, educational seminars,
and other events.
The July meeting featured Mr.
Joe Dumontier, Senior Vice-President
of Pelton-Crane who spoke
to students on tool and die making.
The club will hold its meetings
once per month. M~eting
times and campus locations will
be posted in the Mechanical Drafting
and Mechanical Engineering
Technology labs.
Full-time students enrolled in
a mechanical engineering techno-logy
program, or those who demonstrate
a sincere interest in the
field of manufacturing engineerring
are eligible to apply for student
SME membership. Memberhip
application forms are available
in the Mechanical Engineering
Technology lab (GA 249)
and in the Mechanical Drafting
lab (CE 409). For more information,
please contact the club's
co-chairman Doug Knox at 563-
2758.
Phi Theta Kappa-by
James Thomas
Phi Lambda Chapter of Phi
Theta Kappa fraternity is now
actively seeking new members.
The national honor society for
junior/community colleges meets
bi-weekly on Thursdays at noon
in MH 213.
The society is for students
who have a grade point average
of 3.25 and are interested in issues
of the day and involved
leadership and service.
BELK GRANT
TO AID
PROGRAMMING
From the Office of Public Information-
Laura F riedlein
A 100,000 donation ~resented
to CPCC by the Belk Foundation
August recently will be used to
improve instructional programs.
A study in progress to determine
the best possible use of the
grant indicates that the greatest
need is computers for programmjng
and data processing students
who are training for an eager job
market.
The check was presented at a
luncheon here by John Belk,
chairman of the board of Belk
Stores Services, former mayor of
Charlotte and a trustee of the Belk
Fountadion; and by Tom Belk,
president of Belk Stores Services
and chairman of the Belk Foundation.
Department
Name Changed
A new distribution of responsibilities
in the college transfer/
liberal arts area is expected to give
faculty members more individual
attention from their supervisors
and generate additional, more
innovative course offerings.
The former Language and
Humanities Department has b~en
renamed Writing and Humanities
and include courses in composition
for freshmen and sopho!
llores, technical writing and
humanities.
Foreign language and :;pee ch
were reassigned from that department
to the reading department,
headed by Terilynn Turner, to
create a more balanced workoad
in each department. Turner's
department is now called the
Reading, Speech and Foreign
Languages Department. ·
The lparll
Central Piedmont Community College
Student Publications Agency
Office of Student Activities
P. 0 . Box 35009
Charlotte, N.C. 28235
NON-PROFIT
ORGANIZATION
U. S. POSTAGE
PAID
Charlotte, N. C.
Permit Number 1177
UNITED WAY
CAMPAIGN ASKS STUDENTS' HELP
The CPCC Student Association
by a vote of its coordinating body,
(Student Senate) has endorsed
this year's United Way campaign
by encouraging individual students
to make a pledge and asking the
more than forty student organizations
to consider fund-raising
projects and contributing part
of the proceeds from them.
CPCC United Way Chairperson
Mitchell Hagler said he had not
yet received this year's goal but
estimated that "our goal will be
somewhat higher this year. Since
the economy is tight, it may be
harder to reach that goal. Our
president, Dr. Richard Hagemeyer,
is chairing the higher education
section this year. Naturally we
want CPCC to set a good example."
Some Facts About the United Way-
Consists of 32 local and state agencies providing
over 178 services.
Approximately 1 is returned to
the community through agency services.
A few of the United Way agencies include:
American Red Cross
Association for Retarded Citizens
Charlotte Speech and Hearing Center
Council for Aging
Epilepsy Association
Family and Children's Services
Metrolina Association For the Blind
Florence Crittenton Services
Goodwill Industries
Mental Health Association
Hagler pointed out that this
is the first year that the CPCC
effort has included an appeal
to the students. Usually only
employees of the college are
informed of
